Case Manager

Australian Red Cross


  • Full time max term position until 30 June 2020
  • Based in Toowoomba QLD

About Red Cross

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society base on people helping people

Our Community Programs team

Community Programs represents a diverse range of programs and initiatives that aim to advance the health, wellbeing and resilience of individuals, families and communities.

About the role

YHaRS (Youth Housing and Reintegration Service) aims to help reduce homelessness through the provision of support, brokerage and accommodation for young people who are: exiting or transitioning from Child Safety orders and/or transitioning from a period of sentence or remand in Youth Detention Centres; and living in unstable or temporary housing.

Adopt a case management approach that is planned, integrated and delivered in a coordinated way. Operate from a person-centred, holistic, systemic and strength based framework that focuses on building the capacity and resilience of the young people we work with.

What you will bring

  • Significant experience working with individuals and/or families with complex needs in a community services organisation or similar setting
  • Demonstrated knowledge of evidence based case management strategies and principles with proven experience in delivering case management services to people ‘at risk’ of and/or experiencing vulnerabilities
  • Experience administering Brokerage funds in the context of case management plans
  • Ability to minimise the risk which arises from crisis situations and exercise professional judgement on ethical and legislative requirements
  • Understanding of reflective practice and continuous improvement

Why work for us?

Work for purpose and know that your work assists Red Cross support and empower people and communities in times of vulnerability.

Generous salary packaging options available that can increase your take home pay.

Further Information

To find out more about this opportunity please see the position description below or contact Charlene Keller on 07 3333 8733

Position Description:Download File 513989 PD Case Manager (YHARS).pdf

Australian Red Cross


  • Full time max term position until 30 June 2020
  • Based in Toowoomba QLD

About Red Cross

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society base on people helping people

Our Community Programs team

Community Programs represents a diverse range of programs and initiatives that aim to advance the health, wellbeing and resilience of individuals, families and communities.

About the role

YHaRS (Youth Housing and Reintegration Service) aims to help reduce homelessness through the provision of support, brokerage and accommodation for young people who are: exiting or transitioning from Child Safety orders and/or transitioning from a period of sentence or remand in Youth Detention Centres; and living in unstable or temporary housing.

Adopt a case management approach that is planned, integrated and delivered in a coordinated way. Operate from a person-centred, holistic, systemic and strength based framework that focuses on building the capacity and resilience of the young people we work with.

What you will bring

  • Significant experience working with individuals and/or families with complex needs in a community services organisation or similar setting
  • Demonstrated knowledge of evidence based case management strategies and principles with proven experience in delivering case management services to people ‘at risk’ of and/or experiencing vulnerabilities
  • Experience administering Brokerage funds in the context of case management plans
  • Ability to minimise the risk which arises from crisis situations and exercise professional judgement on ethical and legislative requirements
  • Understanding of reflective practice and continuous improvement

Why work for us?

Work for purpose and know that your work assists Red Cross support and empower people and communities in times of vulnerability.

Generous salary packaging options available that can increase your take home pay.

Further Information

To find out more about this opportunity please see the position description below or contact Charlene Keller on 07 3333 8733

Position Description:Download File 513989 PD Case Manager (YHARS).pdf

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