Care Coordinator

Who we are
We promote the values of better health at every level, caring for the health of those we work with and those we work for.

We encourage work-life balance and flexibility, and are more motivated by being ethical and acting with integrity.

With a workforce of over 1,300 dedicated health professionals, including 1,000+ clinical professionals, we are committed to making a difference to the health and wellbeing of millions of Australians every year.


The Opportunity

The Medibank at Home Rehabilitation at Home program is dedicated to providing a hospital substitute option for Medibank members undergoing specific surgical conditions to undergo rehabilitation in their home, instead of inpatient rehabilitation at the hospital.

As our Care Coordinator within the Medibank at Home team, you will have overall responsibility for delivering the assessment and development of coordinated rehabilitation plans for Medibank members accessing the Rehabilitation in the Home program. You will also be responsible for the education, outcome monitoring and engagement of Medibank members in the program.

Key responsibilities will include:

  • Effectively applying inclusionary and exclusionary criteria, in conjunction with appropriate clinical judgement, to determine a member’s appropriateness for rehabilitation in the home;
  • Understanding the health and social benefits for Medibank member of providing rehabilitation in the home and to be able to communicate those benefits in an engaging, sensitive way;
  • Demonstrating a high level of knowledge in the area of orthopaedic rehabilitation and discharge planning and clinical and non-clinical risks assessment, stratification and management;
  • Ensuring rehabilitation plan recommendations are appropriate and tailored to a member’s needs, and considerate of all risks identified; and
  • Understanding the key drivers for service success for each of our external and internal stakeholders, and tailor communication and engagement accordingly.

Please note we have multiple roles available for a passionate & result oriented Care Coordinator to join are Medibank at Home team in Brisbane.


About You

To be successful in this role, you will present as a Registered Nurse (Div 1) with previous experience across general medical and surgical acute care. A strong background across pre-admission, discharge planning, transitional care programs and/or rehabilitation in the home programs will also be highly sought after. You will also have and maintain full AHPRA registration.

You are a clear & concise communicator with the ability to think clearly and pragmatically. Experience in using IT systems for recording and monitoring of patient activity, as well as, an ability to effectively manage and prioritise your work duties, will be key drivers of your success. Most importantly, you will be passionate about influencing positive change in healthcare and be confident in your presentation and phone manner.

What We Offer
In return for your hard work we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance. Furthermore, we take the health and wellbeing of our employees seriously, offering various flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

Please note, if this position attracts a large volume of interest, the closing date for applications may be brought forward. With this in mind, we encourage you to submit your application as soon as possible.

Are you viewing this job on LinkedIn? Click here to apply