Care Coordinator - Canberra

Who we are
We promote the values of better health at every level, caring for the health of those we work with and those we work for.

We encourage work-life balance and flexibility, and are more motivated by being ethical and acting with integrity.

With a workforce of over 1,300 dedicated health professionals, including 1,000+ clinical professionals, we are committed to making a difference to the health and wellbeing of millions of Australians every year.

The Opportunity
Working across the CareComplete suite of programs, and in partnership with general practitioners, you will deliver a range of integrated services utilising health coaching methodology to provide an additional, coordinated support system to patients with complex health needs. Learn more about our innovative suite of programs and opportunities by clicking here: CareComplete.

Due to our program expansion, we are looking for several clinical or allied health professionals to be the face of CareComplete across Canberra based territories for a 5 month contract. This is a full time role with the requirement to travel within and outside the region.

As a Care Coordinator, drawing on your holistic knowledge and background in health, you will assess and mitigate patient risks by understanding their key motivators for change. You will utilise a coordinated and integrated approach, facilitating health behaviour change and care coordination in the delivery of health coaching and chronic and complex disease management programs. You will interact with patients across a range of settings, including within primary care practice, virtually via telephone or via home visits.

Key responsibilities in the role include, but are not limited to:

  • Empowering people to better manage their own health and navigate the health system.
  • Embedding health behaviour change principles into the delivery of the program for participants
  • Consistently deliver patient centred care to program participants, helping to minimise preventable hospital admissions.
  • Building and maintaining effective relationships with a variety of different stakeholders including primary and secondary care organisations and your non-clinical support team.

Please note this role is a non-hands on, clinical role.

About You
You will present with an evident passionate for preventative health and a natural ability to build rapport with a wide range clients and healthcare professionals.  Previous exposure to health coaching methodologies and motivation interviewing techniques and their real life application will be a key driver of your success. Working in this highly autonomous position you will have an organised and flexible mindset that allows you to meet the unique needs of your clients.

To be successful in this role you will be an APHRA Registered Nurse or similarly registered clinical or allied health professional. Prior exposure to the primary, community and/or aged care settings and a solid understanding of chronic disease management principles is also required.

What We Offer
In return for your hard work we offer a range of great benefits, including subsidised private health insurance, travel insurance and pet insurance. Furthermore, we take the health and wellbeing of our employees seriously, offering various flexible working conditions and encouraging wellbeing at all levels of life.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

Please note, if this position attracts a large volume of interest, the closing date for applications may be brought forward. With this in mind, we encourage you to submit your application as soon as possible.

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