E-Commerce Merchandiser - 4 month contract

Big Red Group

The Big Red Group (BRG) is a parent company which includes the marketplace brands RedBalloon, Marketics (Albert AI), Redii.com and Wrapped. It provides management, services and an entire infrastructure for the marketplaces within the group to thrive. This innovative offering allows these brands and businesses to focus on what they do best.

As a platform for ecommerce marketplaces, we are leading the digital transformation of online retail marketing in Australia. With the customer at the heart of everything we do, we are proud to be a place that does great work, and attracts exceptional talent. Everyday at the BRG - we play to win.

This contract role role sits within a high performing digital marketing team, reporting into the CMO of BRG Group, its a hands on merchandising and retail sourcing role dedicated to the Wrapped business. An ideal opportunity for someone with ecommerce merchandising experience looking to grow.

You will execute online product content, including pictures, categorization and pricing. As keeper of the brand online, ensure all images and copy are brand appropriate. Effect necessary changes to product placement to improve sales and margin performance. Increase conversion and average order size through online merchandise management of best sellers, product promotions, up-sell and cross-sell opportunities. Create engaging and profitable e-mails that are on brand and following direction with the support of the in house creative agency team.

This role will also require you to work with Suppliers, sourcing best products and agreements for existing and new suppliers to the Wrapped shopify platform so we are constantly surprising our customers with beautiful products.


  • Optimize product data such as titles and descriptions
  • Select and assign items to gift categories
  • Suggest products for email marketing and social media post
  • Source products pro actively
  • Reach out to suppliers, resolve issues and
  • Create effective content that educates consumers with purchase decisions
  • Effectively operate and deliver product promotions
  • Effectively update or create new content that falls in line with our content strategy
  • Setting up of online marketing campaigns and monitoring of results through google analytics
  • Respond within agreed timeframes to supplier inquiries, such as stock levels, pricing and detail adjustments
  • Liaise with customer experience team to ensure best possible customer experience for our customers
  • Respond to basic inquiries on the technology platform and work to great outcomes
  • Use online tool to draft product emails
  • Work with offshore team to ensure they can support repetitive tasks and oversee the work produced
  • Responding to issues identified in product setup and implementing SEO optimisations based on identified matters
  • Setting up of online marketing campaigns and monitoring of results
  • Pro actively sourcing new products, talking with suppliers and growing the range

Previous experience:

  • 3+ years of expertise in merchandising for a consumer brand in an Online setting
  • Deep knowledge of Digital Merchandising best practices with a strong merchandising “eye”
  • Superior verbal and written communications skills and extreme attention-to-detail
  • Excellent project management skills, including work prioritization, planning, and task delegation
  • Working in a fast paced, varied role where you needed to balance workload and priorities everyday
  • Working with information and spreadsheets comes naturally to you (excel/google analytics)
  • Excellent time management, project management, and organizational skills
  • Results focused with a passion for customer service and business results
  • Shopify experience would be highly regarded

This is a unique opportunity to own merchandising for a start up business, based within the support of the BRG. We are looking for someonw who wants to join and grow, long term there will be an opportunity to move into one of our businesses!

Please apply now using the link provided.

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