HSP Bilingual Support Worker

Australian Red Cross


  • Ongoing position
  • Part time - 30.4 hours per week
  • Located in Canberra, ACT

Who we are

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

Working within the Humanitarian Settlement Program (HSP), the Bilingual Support Worker will assist with the provision of general information to clients such as Red Cross contact details, emergency numbers, welcome kits and appointment for initial needs assessment, care plan development and others.

This position will provide assistance to clients with service registrations, such as but not limited to; Medicare, Centrelink, bank accounts, healthcare services, migrant resource centres and community services.

Additionally, this position will provide access to general information and education relevant to activities of daily living, including housing, locally available services provided by other agencies, public transport, children’s playgrounds, places of worship, etc.

What you will bring

  • Fluency in languages (Dari/Farsi/Spanish/Arabic) of contemporary humanitarian entrants is essential for this role
  • Demonstrated experience in community services and/or experience with people from cultural and linguistically diverse backgrounds
  • A solid understanding of the refugee and asylum seeker sector service needs of relevant clients
  • Proven experience dealing with private rental sector and community housing sector
  • Highly developed organisational and time management skills

A current Working with Vulnerable People and driver's licence are mandatory requirements for this role.

The benefits of working at Australian Red Cross
 
Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people.

Red Cross offers generous salary packaging benefits and flexible working arrangements.

Further information

For further enquiries, please view the position description attached below or contact Gop Gai on 0424 755 845.

Position Description: Download File HSP Bilingual Support Worker v082019.pdf

Australian Red Cross


  • Ongoing position
  • Part time - 30.4 hours per week
  • Located in Canberra, ACT

Who we are

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

Working within the Humanitarian Settlement Program (HSP), the Bilingual Support Worker will assist with the provision of general information to clients such as Red Cross contact details, emergency numbers, welcome kits and appointment for initial needs assessment, care plan development and others.

This position will provide assistance to clients with service registrations, such as but not limited to; Medicare, Centrelink, bank accounts, healthcare services, migrant resource centres and community services.

Additionally, this position will provide access to general information and education relevant to activities of daily living, including housing, locally available services provided by other agencies, public transport, children’s playgrounds, places of worship, etc.

What you will bring

  • Fluency in languages (Dari/Farsi/Spanish/Arabic) of contemporary humanitarian entrants is essential for this role
  • Demonstrated experience in community services and/or experience with people from cultural and linguistically diverse backgrounds
  • A solid understanding of the refugee and asylum seeker sector service needs of relevant clients
  • Proven experience dealing with private rental sector and community housing sector
  • Highly developed organisational and time management skills

A current Working with Vulnerable People and driver's licence are mandatory requirements for this role.

The benefits of working at Australian Red Cross
 
Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people.

Red Cross offers generous salary packaging benefits and flexible working arrangements.

Further information

For further enquiries, please view the position description attached below or contact Gop Gai on 0424 755 845.

Position Description: Download File HSP Bilingual Support Worker v082019.pdf

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