Case Manager, Humanitarian Settlement Program - Wagga Wagga

Australian Red Cross


  • Maximum term position until 31/01/2020
  • Full time – 38 hours per week
  • Based in Wagga Wagga, NSW

Who we are

Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

Red Cross Migration Support Programs (MSP) are responsible for coordinating, leading and supporting complex national and local programs.

The overall objective is to provide effective and responsive services to people who are vulnerable because of migration, such as those separated by war and disaster, refugees, asylum seekers and immigration detainees.

The Case Manager position is responsible for coordinating the provision of information, services and support to clients of the Community Living Support for Refugees (Mental Health) program in addition to conducting comprehensive assessments of client’s strengths and needs, whilst utilising the Red Cross Strengths and Needs Assessment Framework and MSP Case Management Framework.

What you will bring

  • Relevant tertiary qualifications, skills and experience in Nursing, Mental Health, Psychology, Allied Health, Social or Community Services
  • Demonstrated case work and case management skills, especially in a cross cultural or mental health context
  • Ability to manage complex and sensitive issues in highly complex and/or rural environments
  • Ability to effectively liaise and negotiate services with relevant agencies
  • Experience or willingness to develop a depth of understanding of refugee, asylum and resettlement experience
  • Experience working with volunteers and interpreters

A current Working with Children’s Check is a mandatory requirement of this role.

The benefits

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. Red Cross offers generous salary packaging benefits and flexible working arrangements.

Further information

For further information about this role, please refer to the position description attached below or contact Neil Barber on 0427 438 480.

Position description:  Case Manager PD.pdf

Australian Red Cross


  • Maximum term position until 31/01/2020
  • Full time – 38 hours per week
  • Based in Wagga Wagga, NSW

Who we are

Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

Red Cross Migration Support Programs (MSP) are responsible for coordinating, leading and supporting complex national and local programs.

The overall objective is to provide effective and responsive services to people who are vulnerable because of migration, such as those separated by war and disaster, refugees, asylum seekers and immigration detainees.

The Case Manager position is responsible for coordinating the provision of information, services and support to clients of the Community Living Support for Refugees (Mental Health) program in addition to conducting comprehensive assessments of client’s strengths and needs, whilst utilising the Red Cross Strengths and Needs Assessment Framework and MSP Case Management Framework.

What you will bring

  • Relevant tertiary qualifications, skills and experience in Nursing, Mental Health, Psychology, Allied Health, Social or Community Services
  • Demonstrated case work and case management skills, especially in a cross cultural or mental health context
  • Ability to manage complex and sensitive issues in highly complex and/or rural environments
  • Ability to effectively liaise and negotiate services with relevant agencies
  • Experience or willingness to develop a depth of understanding of refugee, asylum and resettlement experience
  • Experience working with volunteers and interpreters

A current Working with Children’s Check is a mandatory requirement of this role.

The benefits

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. Red Cross offers generous salary packaging benefits and flexible working arrangements.

Further information

For further information about this role, please refer to the position description attached below or contact Neil Barber on 0427 438 480.

Position description:  Case Manager PD.pdf

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