Assistant Store Leader


We're putting the customer at the heart of everything we do and finding new and different ways to help people connect. And as part of our network of Telstra Stores around the country, you'll be doing just that – helping our customers connect: faster, better and smarter.

THE ROLE WITH US

As a business, we already have a world-class store format, with an interactive environment for our customers to experience the products and services we offer. What makes us great is our team – our people are energised and passionate, and have our customers at the heart of everything we do.

As an Assistant Store Leader in our Hobart Store, you'll play a key part of our success story, leading our in-store team to deliver exceptional experiences to our customers.

We offer a broad range of products and services to match to the needs of our customers. We'll support you with the training and knowledge you'll need to work with the product that Telstra provides.

WHAT WE LOOK FOR

  • At least 2 years of work experience in leading large teams in a high volume retail/hospitality environment or those currently in a multi-site role looking for a change in direction with significant career progression opportunities
  • The ability to influence performance in an advocacy focused business
  • Demonstrated experience managing and building sales capability in large teams
  • Hands on leadership approach, driving sales and delivering an exceptional customer experience through your team
  • Previous Coaching experience for high performance
  • Available to work 7 days a week and a rotating roster
  • Strong stakeholder skills


WHAT YOU'LL BE DOING

For anyone tasked with leading a team with us, we'll be looking at your exceptional personal qualities as the team will look to you to set the tone.

You'll provide guidance, support and coaching – inspiring the team to drive results to targets, whilst delivering the best service to each individual entering our store, every time!

You will be accountable for effective operational delivery & compliance, motivating the team and managing performance through KPIs.

IN RETURN YOU'LL RECEIVE

  • Excellent career opportunities
  • Unrivalled training
  • Highly competitive market leading salary + exceptional bonuses

SOUNDS LIKE YOU?

If you have a passion for developing teams and creating memorable experiences for our customers, we want to hear from you – Apply now!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Are you viewing this job on LinkedIn? Click here to apply