UX/UI Engineer - AI, Robotics and Workflow


First a bit about ANZ
 
Our purpose is to help our communities and people thrive. We bring this purpose to life everyday by driving innovation and building flexible and simplified technology solutions that enhance the way people bank.
 
To do this, we are transforming how we operate.
This means we are living and breathing Agile as we rethink and disrupt how banking is done. We are giving our employees more autonomy and ownership than ever before so that we can innovate faster, get to market quicker, respond better to customer needs, and create an energised, empowered, and flexible workplace.
 
Here at ANZ, engineering is about delivering a seamless customer experience at scale through working with the rest of the business in an innovative, adaptive and agile way. 
 
As an UI/UX Engineer  within the Fraud, Collections and Workflow Tribe (FCW), you will be responsible for creating great customer and internal staff experiences to support our digital first strategy.
 
You will have significant hands on engineering / development experience to drive software delivery excellence and engineering standards for the platform. You will enforce best practices for development teams and help guide the overarching platform architectural needs.
 
You will also be responsible for building world class capability in your chapter members. You’ll be a role model for our ways of working and be passionate about coaching, mentoring and developing others to be the best versions of themselves. You will provide technical guidance and leadership.
 
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our workforce and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs of each role and candidates are selected based on their individual strengths and characteristics
 
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you
 
Who are you?
 

  • A collaboration champion – You champion collaboration and build the expertise, capabilities and engagement of team members that are embedded across multiple squads
  • The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
  • Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
  • Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
  • Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
  • A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
  • A knowledge junkie that does stuff with it – You actively seek out market trends, leading practices and innovations in domain area and rapidly maximise their relevance and opportunity for the organisation
  • Have a good ol’ dose of professional humility You actively and visibly ask for feedback and role model sharing your failures and weaknesses in the interest of learning
  • Committed to making ANZ a ‘great place to grow’ - You am passionate about enabling people to grow through creating an open, safe and supportive environment. I relentlessly challenge and support people to become the best versions of themselves – and challenge yourself in the same way
  • Risk savvy – You build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the bank’s overall risk and control environment

 
What you bring to FCW as an UI /UX Engineer?

  • User experience research and advocate for UI/UX best practice
  • UX Architecture and design of our digital products and assets
  • Build concepts for exploration and feedback
  • Present user experiences and user findings to key stakeholders and working groups
  • Assist Product Owners and Squad teams in identifying solutions
  • Identify and action solutions based on user feedback and user behaviour metrics
  • Help to define the user model and user interface for the Tribe
  • Take ownership of the user experience, designing and developing interfaces
  • Create documentation (including design rules, pixel perfect mocks, animations) to assist developers in building software that fosters a delightful user experience


You will also have the following specialised skills:

  • Extensive experience in UI/UX design, including mobile apps
  • HTML and CSS
  • Agile methodologies
  • Sketch, Photoshop and other graphic tools
  • Excellent communication, written and presentation skills
  • Exposure to case management and process automation technologies like Pega, OpenSpan, Automation Anywhere, etc.
  • A desire to continuously adopt new techniques / technologies and drive innovation for ANZ

 
If you love the designing beautiful experiences whilst being a part of the larger journey to discover why these experiences are so important to customers, then this is the role for you

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