Training Officer

  • Develop and deliver quality multi-channel learning programs
  • Contribute to building an elite team
  • Build a rewarding career in an innovative and collaborative environment

About The Role
Role Location: 242 Pitt Street, Sydney NSW 2000
Role Type: Permanent (40 hours per week)
As Training Officer, you will be responsible for the quality delivery of 'best of breed' learning programs resulting in cognitive learning, knowledge transfer, effective behaviour change and tangible business-based outcomes.  You will also be responsible for the coordination and delivery of learning programs via multiple channels and across Customer Servicing - Wealth, including Share Investing, Investment Lending, General Insurance and Complaints disciplines.
About You
To be successful in this role, you will ideally bring the following:

  • Strong skills and experience in Training facilitation and managing adult learning experience
  • Strong planning and stakeholder management skills and experience
  • Excellent communication, influencing and interpersonal skills
  • Tertiary education in Training and Assessment and RG 146 compliant
  • Experience in implementing change and continuous improvement
  • Ability to effectively partner with a variety of internal and external stakeholders at all levels of the organisation

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and search for reference number AUS089143.

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