Tech Area Lead - Workplace

The ANZ employee technology experience is key to:

  • Attracting and retaining the best talent in the market
  • Engaging our people by helping them to unlock their creativity to thrive, and
  • Providing the technology environment our people need to successfully move to our New Ways of Working

About The Role
Our vision for the employee technology experience is to create a seamless, engaging and highly functional experience through the provision of a world class technology environment.

As a Technology Area Lead for Workplace, you will be accountable for creating and managing the next generation of workplace for ANZ. This is a key leadership position in our Employee Experience domain, that will own a commitment to delivering excellent customer service outcomes first and foremost. You will have had significant experience leading major foundational programs across an enterprise (similar to Office 365). You will also have had similar experience leading Workplace technology Tribes, with squads providing the day to day enablement and life cycle management of physical hardware and software employees are issues with and use, including laptops, handheld devices, meeting room devices, phones and printers.

In the role of a Technology Area Lead, you will be accountable for enabling the Group Technology Strategy objectives to deliver on your Tribe’s purpose. You will be relentless in breaking down barriers and removing roadblocks that impact your area’s ability to deliver. With employee experience at the heart of everything you do, you will drive IT and innovation.

Your key responsibilities will include:

  • Own the evolution of integrating Communications (voice, meeting space, etc.), Messaging (Outlook, Email clients, etc.) and Services (Intranet, content, collaboration services and social)
  • You will also have experience aligning with enterprise strategic vision and roadmaps, developing and driving the strategy and business outcomes, while delivering on CX, BX and EX needs
  • Responsible for managing platforms and delivery squads, and how they interact with other technology systems, ensuring they remain fit for purpose, well-supported and stable and that capacity planning is managed effectively.
  • Managing the full ecosystem of the technology area, including the effective partnership with external vendors and providers and leveraging the full capabilities of our global Technology workforce
  • Ensure that you create a service that is integrated, relevant, transparent and easy to consume

About You

You will ideally bring the following key attributes, capabilities, and experience:

  • Extensive experience leading large cross-functional, agile or continuous delivery teams, including experience with DevOps, managing to a budget and cross-team prioritisation
  • Strong experience managing run components of a shared platform, managing the asset lifecycle, IT Platforms and how they interact with our core systems, ensuring they remain fit for purpose, well-supported and stable and that capacity planning is managed effectively
  • Deep understanding of vendor management, ITaaS and architecture
  • Great with people and know how to build and maintain relationships. You’ll be able to facilitate, communicate and negotiate with ease
  • A continuous and pragmatic problem solver. Enjoy creating order from chaos

About ANZ
ANZ is a leading regional bank with representation in 34 markets spreading across Australia, New Zealand, Asia Pacific, Middle East, Europe and America. As we continue our journey to build our global business and support our customers, we’re committed to attracting and retaining the best talent. We’ve made it our business to be an organisation where people strive and are rewarded for excellence.

We’re exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we’re focusing on building a bank that our customers love. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future.

If you believe you’ve got the skills and drive to help contribute to ANZ’s success, join us and help build a regional bank.

We connect you to a world of opportunities.

At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit

You may apply for this role by visiting ANZ Careers and search for reference AUS082870.

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