Retail Claims Assessor

  • Portfolio Management and Assessing – Life Insurance (Retail)
  • Further develop intuitive and investigative skills
  • Highly engaged culture aiming to support your development

About The Role
Role Location: 347 Kent Street, Sydney NSW 2000
Role Type: Permanent (40 hours per week)
As a Retail Claims Assessor, you will assess and manage a portfolio of Life Risk disability (Retail) claims in line with the Policy Terms and Conditions whilst liaising with the Senior Team, Team Managers and Claims Development Team.
About You
To be successful in this role, you will ideally bring the following:

  • (Medical) Demonstrates a basic knowledge of medical terms/concepts so they can interpret reports and apply knowledge to the assessment process
  • (Product) Demonstrates a working knowledge of the main product range including upgrades
  • (Legal) Understands the main concepts of the Life Insurance Act that are relevant to assessing claims
  • (Communication) Maintains regular outbound contact with the client, adviser and associated third parties
  • (Financial analysis) Understands the basic elements of financial assessment for individuals and sole traders
  • (Intuitive/Investigative Skills) Demonstrates an understanding of the tools available to investigate claims

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and search for reference number AUS084325.

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