Expression of Interest – Merchant Sales Consultant

  • Work with a team that values collaboration and innovation
  • We invest in your training and development
  • Multiple opportunities available based in Melbourne CBD

About The Role

As a Sales Consultant, you are responsible for providing prospective merchants with product recommendations, determining suitable pricing structure and signing up new profitable acquiring business through converting opportunities received via an inbound sales line. You will take personal responsibility for delivering high quality customer interactions whilst demonstrating ANZ service standards. The process will include managing new business sign-up process, tracking the merchant’s application process, and ensuring that the application will be assessed in a timely, accurate and professional manner.

Our Merchant Sales Team provides simple and reliable payment solutions to our merchant. This means, we are responsible for the delivery of quality electronic payment solutions which enable businesses to authorise, settle, and manage transactions face-to-face, online, via telephone or mail order.

The successful candidates in this role will be working between 8:00 am to 7:00 pm, Monday to Friday.

About You

To be successful in the role, you will ideally bring the following: 

  • Telephone and written communication skills - including the ability to engage and manage conversations over the phone and via email
  • Ability to work in a fast-paced and high pressure environment
  • Strong experience working on sales targets an is highly preferred, but not required       
  • Experience working for various banking or financial institutions is a plus
  • Knows when to provide alternative solutions to meet customer needs and ensuring a results-focused mind set
  • Ability to easily understand business requirements and able to apply it on day-to-day transactions knowledge of the business Applies Business Knowledge

About ANZ

ANZ is a leading regional bank with representation in 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. As we continue our journey to build our global business and support our customers, we’re committed to attracting and retaining the best talent. We’ve made it our business to be an organisation where people strive, and are rewarded, for excellence.

At ANZ we aim to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
We connect you to your world of opportunity.


We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

When you work at ANZ, you’ll join a connected community offering a world of opportunities to help you grow your career. Who knows where you might end up? Hear from our staff about their career journey with ANZ.

To find out more about working at ANZ or to view other opportunities visit

You may apply for this role by visiting ANZ Careers and search for reference CIT003071.

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