Development Branch Manager, Greater Melbourne

  • Develop and grow a team of individuals dedicated to life changing customer experiences
  • Your gateway to more senior roles within ANZ
  • Opportunities are located around Greater Melbourne throughout our extensive Branch network

About The RoleRole Location: Greater Melbourne
Role Type: Permanent Full time

Do you have prior Management and Leadership experience and have a strong desire to transition into banking career? Then this role may be for you. We will provide you with a 6 month development program that will set you up for success as a future Branch Manager in our Network

ANZ's Retail and Business Banking unit is made up of our extensive branch network, Contact Centres, Business Banking team, and Broker and Mobile mortgage manager units. We're working really hard as a business unit towards our two goals - to get to number one in customer service and number one in customer growth.

As a Branch Manager, you will be responsible for overall operation and performance of the branch including sales, maintaining service excellence, ensuring branch is compliant with ANZ's policies and procedures, enhancing the customer experience, and delivering exceptional growth results across the key dimensions of quality sales activity, revenue, productivity, and branch profit as demonstrated through Pillars of Performance.

About You
To be successful in this role, you will ideally bring the following:

  • Excellent communication, strong interpersonal, and networking skills
  • Business development and management experience, and commitment to responsible banking practices
  • Sales planning experience and strong commercial acumen
  • Highly developed Management & Leadership skills, non-banking candidates are welcome to apply
  • Digital proficiency and your commitment to build strong customer engagement digitally

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and search for reference number AUS085399.

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