Casual Service Consultant, Port Douglas QLD

  • We invest in your training and development
  • Entry level position to one of Australia's top retail banks
  • Are you a people person who enjoys helping customers meet their needs?

About the role

As a Service Consultant, you will provide excellent customer service by ensuring that customer’s needs are identified and met along with contributing to the achievement of branch targets for products and service referrals. This role will see you dealing with customer enquiries face to face, building a positive relationship with each customer and referring sales opportunities.

About You

To be successful in this role, you will ideally bring the following-

  • Strong interpersonal skills
  • Strong verbal and written communication skills
  • Understanding of Customer Service principles and practices
  • Experience with working towards targets and set KPI's in a team based environment
  • Sales exposure

About ANZ

ANZ is a leading regional bank with representation in 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. As we continue our journey to build our global business and support our customers, we’re committed to attracting and retaining the best talent. We’ve made it our business to be an organisation where people strive, and are rewarded, for excellence.

At ANZ we aim to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued. 

We connect you to your world of opportunity.

We work Flexibly at ANZ. Talk to us about how this role could be flexible for you.


When you join ANZ, you'll join a connected community offering a world of opportunities to help you grow your career. Who knows where you might end up? Hear from our staff about their career journey with ANZ.


Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.


To find out more about working at ANZ or to view other opportunities visit


You may apply for this role by visiting ANZ Careers and search for reference AUS081771.


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