Branch Manager, Kempsey NSW

ANZ


  • Careers can blossom in Kempsey, NSW. Ready to give it a go?
  • Collaborative and high performing team
  • Develop and mentor your staff to provide a great banking experience to the community

About the role
ANZ's Retail and Business Banking unit is made up of our extensive branch network, Contact Centres, Business Banking team, and Broker and Mobile mortgage manager units. Our frontline teams are supported by our Products, Digital Channels, Sales & Service Performance, Merchant Business Solutions, Risk and Customer Insights teams. We're working really hard as a business unit towards our two goals - to get to number one in customer service and number one in customer growth.
 
In this role, you will be responsible for overall operation and performance of the branch including sales, maintaining service excellence and ensuring branch is compliant with ANZ's policies and procedures. You will also be responsible for enhancing the customer experience and delivering exceptional growth results across the key dimensions of quality sales activity, revenue, productivity and branch profit as demonstrated through Pillars of Performance.
 
About You
To be successful in this role, you will ideally bring the following:

  • Business development and sales planning experience, preferably within the financial services industry
  • Business management experience and strong commercial acumen
  • Effective communication and strong interpersonal and networking skills
  • Must have proven leadership skills
  • Previous banking experience (ideally Retail network)

About ANZ
ANZ is a leading regional bank with representation in 34 markets spreading across Australia, New Zealand, Asia Pacific, Middle East, Europe and America. As we continue our journey to build our global business and support our customers, we’re committed to attracting and retaining the best talent. We’ve made it our business to be an organisation where people strive and are rewarded for excellence.
 
We’re exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we’re focusing on building a bank that our customers love. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future.
 
If you believe you’ve got the skills and drive to help contribute to ANZ’s success, join us and help build a regional bank.
 
We connect you to a world of opportunities.
 
At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
 
 
We work flexibly at ANZ. Talk to us about how this role could be flexible for you.
 
 
When you join ANZ, you’ll join a connected community offering a world of opportunities to help you grow your career. Who knows where you might end up? Hear from our staff about their career journey with ANZ. https://www.youtube.com/watch?v=nyUCE1xOvzE
 
Find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.
 
You may apply for this role by visiting ANZ Careers and search for reference AUS079934.
 
GD#4.4

 


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