Senior Digital Specialist


Senior Digital Specialist - Market Management | NSW – Sydney

Allianz is the home for Senior Digital Specialists who dare to challenge the status Quo

What if you could put the customer at the heart of everything you do?

Allianz Australia Digital first strategy is the singular transition of offline Insurance sales and service to an online environment that delivers market leading digital experiences through contemporary UI and UX experiences.

The Digital marketing team are driving this strategy in parallel to a broader companywide transformation. This includes moving to the Adobe marketing stack using a global style guide, and setting the blueprint for the rest of the market on the “how”.

The Senior Digital Specialist is responsible for supporting the delivery, management and optimisation of all owned platforms, including workbenches, driven by a deep understanding of web and customer experience analytics. These changes include the design and development of Information Architecture, site structure, individual page design, content creation and enabling integration with reporting and analytics. Part of our digital transformation is the migration from our current platforms to a state of the art global Allianz digital platform based on Adobe Experience Manager in the next few years.

This position is a new position due to the growth and transformation of the organisation. This is a 12 month fixed term contract based at our CBD offices.

You'll be responsible for:

  • Engage with internal and external stakeholders to understand their requirements, and coordinate with UX and UI delivery
  • Website design and development, content creation and site Information Architecture for customer and partner facing sites
  • Review and monitor owned sites and platforms to ensure quality, accuracy and alignment to brand and customer experience strategy
  • Integrate insights from multiple sources and channels to develop insights and recommendations for continuous improvement of Allianz Australia platforms, working across stakeholder groups to identify and develop optimization initiatives
  • Apply modular approaches to UX design, reusing and sharing components across solutions to ensure consistent designs and user/customer experience
  • Manage and maintain working relationships with IT to translate digital business requirements into best practice digital execution
  • Deliver output in alignment with IT Software Development Life Cycle process and technical standards

Important to your success:

  • Solid experience in Information Architecture
    • The ability to quickly understand business drivers and determine stakeholders' critical success factors
    • Intermediate to advanced skills with Adobe Photoshop including a good understanding of online design.
    • Experience in website development using HTML
    • Agility and passion for change. You will relish taking others on a journey.

What's on offer?

  • What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life
  • Be a part of the Digital Transformation – make an impact
  • Passionate, collaborative and committed team
  • Company discounts & benefits

About us

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

If you dare, there's an opportunity for you at www.allianz.com.au/careers

#LI-AllianzAu


Senior Digital Specialist - Market Management | NSW – Sydney

Allianz is the home for Senior Digital Specialists who dare to challenge the status Quo

What if you could put the customer at the heart of everything you do?

Allianz Australia Digital first strategy is the singular transition of offline Insurance sales and service to an online environment that delivers market leading digital experiences through contemporary UI and UX experiences.

The Digital marketing team are driving this strategy in parallel to a broader companywide transformation. This includes moving to the Adobe marketing stack using a global style guide, and setting the blueprint for the rest of the market on the “how”.

The Senior Digital Specialist is responsible for supporting the delivery, management and optimisation of all owned platforms, including workbenches, driven by a deep understanding of web and customer experience analytics. These changes include the design and development of Information Architecture, site structure, individual page design, content creation and enabling integration with reporting and analytics. Part of our digital transformation is the migration from our current platforms to a state of the art global Allianz digital platform based on Adobe Experience Manager in the next few years.

This position is a new position due to the growth and transformation of the organisation. This is a 12 month fixed term contract based at our CBD offices.

You'll be responsible for:

  • Engage with internal and external stakeholders to understand their requirements, and coordinate with UX and UI delivery
  • Website design and development, content creation and site Information Architecture for customer and partner facing sites
  • Review and monitor owned sites and platforms to ensure quality, accuracy and alignment to brand and customer experience strategy
  • Integrate insights from multiple sources and channels to develop insights and recommendations for continuous improvement of Allianz Australia platforms, working across stakeholder groups to identify and develop optimization initiatives
  • Apply modular approaches to UX design, reusing and sharing components across solutions to ensure consistent designs and user/customer experience
  • Manage and maintain working relationships with IT to translate digital business requirements into best practice digital execution
  • Deliver output in alignment with IT Software Development Life Cycle process and technical standards

Important to your success:

  • Solid experience in Information Architecture
    • The ability to quickly understand business drivers and determine stakeholders' critical success factors
    • Intermediate to advanced skills with Adobe Photoshop including a good understanding of online design.
    • Experience in website development using HTML
    • Agility and passion for change. You will relish taking others on a journey.

What's on offer?

  • What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life
  • Be a part of the Digital Transformation – make an impact
  • Passionate, collaborative and committed team
  • Company discounts & benefits

About us

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

If you dare, there's an opportunity for you at www.allianz.com.au/careers

#LI-AllianzAu

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