PMO Practice Uplift Lead – Tools & Processes


The IT Excellence group is focused on “consistently improving whilst doing things the right way”. The IT PMO sets the standards, processes and tools for delivery of all IT projects across AGL. It ensures the right projects are mobilised, they are delivered in the right way and the projected benefits are realized.

An exceptional opportunity for a PMO Practice Uplift Lead to demonstrate their leadership experience and drive the quality assurance function to assess current state of tools and practices, embedding a culture of continuous improvement. Using strong communication skills, you will define best practice and drive effective engagement with the initiative community for best ways of working. Working in partnership with business units and the initiative community you will support the team in creating, maintaining and continuously improving PMO best practices. As mentor and coach, you will uplift the capability of the team to execute reviews and process validation activities and facilitate successful initiative execution. In addition, you will develop critical processes to identify key insights and trends to drive continuous improvement and capabilities across the initiative community.

Your key responsibilities will be to:

  • Oversee the project quality assurance function providing leadership and mentoring to a team of practice analysts acting as a champion for change and capability uplift.
  • Establish and maintain a standard set or practices, processes, tools and templates for efficient and effective delivery of technology initiatives.
  • Develop and prepare reports, proposals, submissions and briefing papers of a complex nature and standard suitable outlining key insights and recommendations.
  • Oversee collection, consolidation and analysis of data to support effective decision making.
  • Develop and deliver services to guide and support initiative community to ensure effective delivery can continue with minimum overheads applied.
  • Monitor and report on compliance with established standards and assurance requirements to ensure adherence to agreed policies and standards.
  • Build strong collaborative relationships across AGL and leverage initiative communities’ knowledge to co-develop solutions that provide high value.

To be successful, you’ll have:

This is an exciting role responsible for ensuring key insights and trends are identified through project assurance to identify continuous improvement opportunities and drive process and capability uplift across the project community. It will be working in an established IT PMO which oversees a mix of Agile and Waterfall projects.

  • Extensive experience working in a PMO environment.
  • Strong agile and waterfall understanding. Will highly regard experience with SAFe, PMP, RegPM and Lean Six Sigma.
  • Advanced skills with JIRA, PPM toolset (MS Project Online / Server or CA Clarity), PowerBI and/or reporting tools and MS office suite.
  • Excellent leadership skills with the demonstrated ability to build a high performing team.
  • Proven ability to develop and maintain effective working relationships and use advanced communication skills to convey complex information to a range of audiences and influence decision making.
  • Advanced analytical and problem-solving skills.
  • Strong stakeholder skills, with the ability to effectively listen, communicate, challenge and influence team members, including senior managers.

How to apply

Apply now with your resume including a cover letter highlighting your previous experience:

  • around a project quality assurance function,
  • with Agile toolsets including JIRA and/or PPM systems,
  • high performing teams you have led.

What’s in it for you?
You’ll be working in an A-grade building with state of the art activity based working facilities. Being supported by our new flexible ways of working. We call it Smarter Working.

You’ll get the opportunity to work with some of the most engaged and innovative in the business. Being exposed to more opportunities to advance your skills and career.

Working in a company the size of ours the sky’s the limit for your career aspirations and we’re focused on investing in you.


About us
It truly is an exciting time to be part of AGL Energy as we lead the way in generating sustainable energy solutions for all Australians.

With a heritage of over 175 years and listed in the top 50 companies on the ASX, AGL offers a genuinely diverse, safe and supportive work environment, where "actions not words" fosters a culture of achievement and personal development.

Come with us on a journey of exploration and creativity, doing the same things differently, better, faster by encompassing innovation and passion for a more sustainable world.

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