Agile Coach


AGL’s Customer Experience Transformation (CXT) program is now reaching completion. Due to the success of this programme, we now require an Agile Coach to be embedded in the business as usual activity of the company.

As the Agile Coach for the Customer Markets portfolio you will join a passionate team of experts with eclectic skills to continue to run agile at scale.

Your key responsibilities will be to:

  • Collaborate with the Head of Capability and key stakeholders from Customer Markets to help educate and coach the group to further develop their knowledge and maturity of their agile and innovation mindset, values and practices
  • Support and enhance the ways of working transformation across a broad stakeholder group via internal and external events, promoting an agile culture and building an agile community utilizing face-to-face and online methods
  • Conduct coaching and mentoring sessions and workshops to teach new concepts, introduce tools and/or examine and revisit existing practices

To be successful, you’ll have:

  • Highly developed stakeholder management skills with the ability to coach and influence people cross all levels of the organization to achieve desired results
  • Proven experience working within an Agile environment in a management, project or analyst capacity or as a Scrum Master or Product Owner
  • Agile Industry Certification | ICAgile Coach, Certified Scrum Master (CSM), SAFe Agilist (SA), SAFe Program Consultant (SPC), HCD Training
  • Prior experience and hands on involvement in transformation programmes to varying scales

What’s in it for you?

This is a truly unique opportunity to further embed agile within our business. Building on the successes of the CXT programme, you will be at the forefront of developing and implementing the next stage of growth for AGL and the Customer Markets portfolio

If you are passionate about customer experience, then this newly created role, will provide a broad remit and a view of all initiatives being undertaken in digital web and sales for AGL

You’ll be working in an A-grade building with state of the art activity based working facilities. Being supported by our new flexible ways of working. We call it Smarter Working.

You’ll get the opportunity to work with some of the most engaged and innovative in the business. Being exposed to more opportunities to advance your skills and career.

Working in a company the size of ours the sky’s the limit for your career aspirations and we’re focused on investing in you.


About us
It truly is an exciting time to be part of AGL Energy as we lead the way in generating sustainable energy solutions for all Australians.

With a heritage of over 175 years and listed in the top 50 companies on the ASX, AGL offers a genuinely diverse, safe and supportive work environment, where "actions not words" fosters a culture of achievement and personal development.

Come with us on a journey of exploration and creativity, doing the same things differently, better, faster by encompassing innovation and passion for a more sustainable world.

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