Office 365 Support Officer


Office 365 Support Officer 

  • Canberra location
  • $85,522 + 15% superannuation
  • 2 years Max-Term, Full-Time

About Us

ActewAGL are an electricity, gas and solar retailer proudly based in the nation’s capital. For more than 100 years we’ve been an active part of the community and our customers enjoy among the cheapest electricity prices in the country. We’ve built a special relationship with the region we serve, getting behind local teams, charities and community events. And as the world around us continually changes, we’re exploring innovative energy solutions to help our customers take control of their energy solutions.

At ActewAGL, we boast a positive safety culture that encourages and inspires because the work we do matters to thousands of Canberrans. We are a team of forward thinking individuals and operate in a flexible and autonomous environment. We offer generous salary and benefits including competitive pay, subsidised gym memberships, growth through leadership and professional development programs, staff rewards, recognition programs and much more...

We need our workforce to be as diverse and engaged as the communities we serve, so ActewAGL is an Equal Opportunity Employer who values diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a focus on gender balance within the organisation and urge women to apply.

About the role

Are you looking to learn more about Microsoft Office 365 information administration, provide end-user support and training for information access?

We have an exciting opportunity for an Office 365 Support Officer to join our IT division.

You could be a recent graduate with some work experience in IT systems management or looking for a change of pace to specialise in Microsoft Office 365 administration.

A day in the life:

  • You will provide support to the operational health of the Microsoft Office 365 information environment
  • You will contribute training, documentation, and research of Microsoft Office 365 capabilities to drive new ways of working
  • You will solve allocated Office 365 information technical issues including connectivity and mobility

We're looking for great people who have:

  • You hold a bachelors degree in IT systems management or computer science
  • You have knowledge of configuring and managing Office 365 tools including: SharePoint, Teams, Exchange, OneDrive, Groups, Yammer
  • You have proven knowledge of Microsoft Windows 10 in a corporate environment
  • You boast the ability to translate complex and technical information to all levels

About our team

You'll be joining a diverse and experienced team of specialists who are committed to helping one another be great at what we do. We value individuals for their skills, technical or soft, and we partner with the broader business to affect change that drives transformation through technology. We have a core set of culture principles that guide our way of working, these being that we:

  • Have the courage to do things differently
  • Be open to new ideas and challenges
  • Value each others time
  • Support and encourage each other to succeed
  • Spend time building relationships

In joining the team we're searching for a skilled and collaborative individual to provide mission-critical support. You will enjoy change, be a progressive thinker and feel comfortable to respectfully challenge the status-quo and speak up when you can see there are opportunities to improve how we get things done. You see the value in building inclusive and positive relationships and recognise the importance of diversity of thought as you work in a disciplined manner towards a productive solution.

As an organisation we are open to working flexibly, so talk to us and ask how this role can be made flexible for you.

About our application process

If you like what you're reading you should apply through the ActewAGL e-Recruitment portal telling us about the key skills and experiences you can bring to this role.

In your cover letter we ask you to address how you will contribute to our vision of transformation through technology.

Have you got questions about this role? Do you want to learn more?

You can contact Lance Rees, Branch Manager Applications and Delivery on (02) 6270 7675.

Applications will close on 27 March 2019.

Thinking about the move to Canberra?

Canberra is the capital of the ACT. It has a population of 400,000 and is a modern city with a cosmopolitan feel. It offers all the city services and lifestyle amenities of a world-class capital, as well as being settled beside the alpine mountains and southeast coast which makes it an extraordinary location for adventure.

Canberra boasts a great food and wine culture and is very family-friendly with progressive education, health care, clean environment, and is home to some of Australia’s best roads and bike paths. It’s a safe, relaxed place to live.


Office 365 Support Officer 

  • Canberra location
  • $85,522 + 15% superannuation
  • 2 years Max-Term, Full-Time

About Us

ActewAGL are an electricity, gas and solar retailer proudly based in the nation’s capital. For more than 100 years we’ve been an active part of the community and our customers enjoy among the cheapest electricity prices in the country. We’ve built a special relationship with the region we serve, getting behind local teams, charities and community events. And as the world around us continually changes, we’re exploring innovative energy solutions to help our customers take control of their energy solutions.

At ActewAGL, we boast a positive safety culture that encourages and inspires because the work we do matters to thousands of Canberrans. We are a team of forward thinking individuals and operate in a flexible and autonomous environment. We offer generous salary and benefits including competitive pay, subsidised gym memberships, growth through leadership and professional development programs, staff rewards, recognition programs and much more...

We need our workforce to be as diverse and engaged as the communities we serve, so ActewAGL is an Equal Opportunity Employer who values diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a focus on gender balance within the organisation and urge women to apply.

About the role

Are you looking to learn more about Microsoft Office 365 information administration, provide end-user support and training for information access?

We have an exciting opportunity for an Office 365 Support Officer to join our IT division.

You could be a recent graduate with some work experience in IT systems management or looking for a change of pace to specialise in Microsoft Office 365 administration.

A day in the life:

  • You will provide support to the operational health of the Microsoft Office 365 information environment
  • You will contribute training, documentation, and research of Microsoft Office 365 capabilities to drive new ways of working
  • You will solve allocated Office 365 information technical issues including connectivity and mobility

We're looking for great people who have:

  • You hold a bachelors degree in IT systems management or computer science
  • You have knowledge of configuring and managing Office 365 tools including: SharePoint, Teams, Exchange, OneDrive, Groups, Yammer
  • You have proven knowledge of Microsoft Windows 10 in a corporate environment
  • You boast the ability to translate complex and technical information to all levels

About our team

You'll be joining a diverse and experienced team of specialists who are committed to helping one another be great at what we do. We value individuals for their skills, technical or soft, and we partner with the broader business to affect change that drives transformation through technology. We have a core set of culture principles that guide our way of working, these being that we:

  • Have the courage to do things differently
  • Be open to new ideas and challenges
  • Value each others time
  • Support and encourage each other to succeed
  • Spend time building relationships

In joining the team we're searching for a skilled and collaborative individual to provide mission-critical support. You will enjoy change, be a progressive thinker and feel comfortable to respectfully challenge the status-quo and speak up when you can see there are opportunities to improve how we get things done. You see the value in building inclusive and positive relationships and recognise the importance of diversity of thought as you work in a disciplined manner towards a productive solution.

As an organisation we are open to working flexibly, so talk to us and ask how this role can be made flexible for you.

About our application process

If you like what you're reading you should apply through the ActewAGL e-Recruitment portal telling us about the key skills and experiences you can bring to this role.

In your cover letter we ask you to address how you will contribute to our vision of transformation through technology.

Have you got questions about this role? Do you want to learn more?

You can contact Lance Rees, Branch Manager Applications and Delivery on (02) 6270 7675.

Applications will close on 27 March 2019.

Thinking about the move to Canberra?

Canberra is the capital of the ACT. It has a population of 400,000 and is a modern city with a cosmopolitan feel. It offers all the city services and lifestyle amenities of a world-class capital, as well as being settled beside the alpine mountains and southeast coast which makes it an extraordinary location for adventure.

Canberra boasts a great food and wine culture and is very family-friendly with progressive education, health care, clean environment, and is home to some of Australia’s best roads and bike paths. It’s a safe, relaxed place to live.

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