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QLD > Sunshine Coast

Casual Customer Service Officers

Unitywater

About us: At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population. Our customers are at the heart of everything we do, and we are proud to service our communities with smart and environmentally sustainable practices. About the role: As a Customer Service Officer, you will deliver a high level of service as a first point of contact for customers seeking advice, assistance or information regarding Unitywater. You will provide professional, accurate and timely customer service regarding our operations through multiple channels whilst always maintaining confidentiality of customer information. Our customer service team handles service requests, billing enquiries, transactions, complaints, compliments and general enquiries both within our contact centre in Maroochydore and our front counters in Maroochydore and Caboolture. We are a multi-channel centre, with a dynamic environment that will require your flexible and adaptable approach - no 2 days will be the same! About you: To contribute to Unitywater's values of Reliability , Safety , Honesty & Integrity , Efficiency , One Team , Innovation , you will demonstrate the following skills and qualities for the role: Previous experience working in a fast paced, customer service facing role. Working knowledge of a wide variety of computer applications including the Microsoft Office Suite, Web Chat and digital / social media, with a high level of accuracy. Interpersonal and communication skills including active listening skills and effective questioning skills, together with the ability to resolve complex issues across multiple channels. Demonstrated ability to maintain composure and objectivity in difficult situations and take actions that reflect consideration of the needs and views of others, whilst maintaining a positive and one team attitude. This is a casual position which will require you to be available to work within core office hours. You may be required to participate in after-hours work and be part of an on-call roster if the need arises. Working at Unitywater: Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment. We are committed to providing a diverse and inclusive work environment that supports individuals to reach their full potential. Proudly Unitywater: We know that we are smarter, better, together. That's why we are committed to working in a team that includes values the unique contributions of all our people. Unitywater actively encourages candidates with all abilities and diverse backgrounds to apply. Applications close: COB Thursday 18 February. We reserve the right to withdraw this advertisement prior to the closing date. Remuneration: EA Indoor Level 2 Casual For further information or to request the position description for this role, please contact the Careers team at careers@unitywater.comAt Unitywater, we are passionate about keeping our communities healthy, We provide a supportive culture placing emphasis on ongoing personal development, Multiple casual positions available, Maroochydore based

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Work type
Part Time
Keyword Match
... reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of ... sustainable practices. About the role: As a Customer Service Officer, you will deliver a high level of ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Rockhampton City

Customer Service Specialist Rockhampton North

Commonwealth Bank

Before applying please ensure you are available to cover the following roster: 12 hours a week, 4 hours a day, 3 days per week. Days to be determined but flexibility is key Monday to Friday . Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in ... from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
6 days ago Details and apply
6 days ago Details and Apply
QLD > Other Regions QLD

Casual Customer Service Specialist Mt Isa

Commonwealth Bank

Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... we do. See yourself in our team The Retail Bank is the public face of CommBank - in ... from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Far North Queensland

Customer Service Specialist Cairns

Commonwealth Bank

Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in ... from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Toowoomba and South West QLD

Customer Service Specialist Charleville

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday to Thursday 10am -2pm Friday 12-4pm Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... we do. See yourself in our team The Retail Bank is the public face of CommBank - in ... from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Far North Queensland

Customer Service Specialist Cairns

Commonwealth Bank

Please note this is a 12 Month Secondment/ Fixed Term Contract Do work that matters As a Customer Service Specialist you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... we do. See yourself in our team The Retail Bank is the public face of CommBank - in ... from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Brisbane

Customer Service Consultant

RACQ

Description At RACQ we are passionate about providing a high level of service for our members, in their time of need. Rain or shine, we always help our members with kindness and consideration. Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic. In this role you are empowered to proactively manage claims, end to end, ensuring our members have a positive experience in their time of need. Working in a fast-paced environment, every day will be different. There are new people to meet and new things to learn. We thrive as whole RACQ team with strong values, culture, and vision. You will work a rotational roster between 7am-7pm Monday to Friday and 8:30am to 5pm Saturday and Sunday. We provide a 4-week full-time training program to set you up for success! This training will be held at our Eight Mile Plains Head Office and via our virtual training platforms in a mixed learning format. This role offers flexible work from home arrangements. You would be required to attend the first 4 weeks of training in person at our Eight Mile Plains office. You may also be required to come in the office once a month for ongoing training and team days. About the role Assist members in a time of need by with empathy and kindness. Providing support and advice. Proactively manage claims (end to end). Completing all actions, every time, to deliver the best service. Answering multiple calls throughout the day, assisting all callers with a professional and empathetic mindset. Make claim decisions accurately and efficiently, considering the circumstances of each claim and coming to confident conclusions. Discuss and negotiate settlement options, articulating outcomes clearly and honestly. Ensuring all callers understand fully and agree next steps. Interact professionally with multiple stakeholders internally and externally. Being considerate of others at all times. Apply and interpret Product Disclosure Statements to determine claims acceptance. About you You will be eager to learn, happy to pick up the phone, and have a can-do attitude Strong time management, problem solving and negotiations skills Demonstrated experience in ensuring an outstanding customer experience Excellent written, verbal, and interpersonal communication skills (including managing emotionally charged situations) Demonstrated ability to adapt to an ever-changing environment It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Onsite parking, employee gym & café Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... our members, in their time of need. Rain or shine, we always help our members with kindness and consideration. Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a ...
2 days ago Details and apply
2 days ago Details and Apply
QLD > Brisbane

Associate Private Banker - Gold Coast

Macquarie Group

As an Associate Private Banker of Macquarie Private Bank, you will have the ability to access Macquarie's investment expertise, research, insights, lateral thinking, robust risk management and consistent monitoring that Macquarie applies to every client and situation. You will have the opportunity to develop and lead business development activities to identify and welcome new clients to Macquarie Private Bank and coordinate their ongoing engagement. Macquarie Private Bank clients are connected personally. As an Associate Private Banker you are part of a team that provides clients with: Investment Advantage Confident relationships Strategic Banking Enduring Prosperity You will also be involved in: Supporting a Senior Private Banker with building a strong pipeline of engaged prospective clients Supporting clients in taking a long term and in-depth generational perspective to build and sustain their wealth Providing an exceptional client experience over their lifetime to support the delivery of Macquarie's various solutions Liaising with accountants, lawyers and other trusted advisers of our clients Providing bespoke investment and strategic advice to high net worth individuals and their families Adhering to all compliance and regulatory standards To be set up for success as an Associate Private Banker you will have an exceptional track record of interacting and collaborating as well as building relationships with high net worth family groups. Tertiary qualifications in a Commerce, Banking, Finance or related discipline will be a core requirement to be considered for this opportunity; post-graduate qualifications will also be highly regarded. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a ... and vehicle finance products and services to retail clients, advisers, brokers and business clients. ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Gold Coast

FSA - Mudgeeraba

Estia Health

While only minutes from the vibrant heart of the Gold Coast, Estia Health Mudgeeraba is a rural oasis set on six acres, surrounded by majestic gums and native wildlife. The facility has an elegant and contemporary-feel with modern refurbishments, dedicated to a comfortable lifestyle for all our residents. Parking is available onsite and conveniently located close to local shops and public transport. About the role Estia Health Mudgeeraba is looking for a Food Services Assistant to join their team on a Casual basis working across a range of morning, afternoon, evening and weekend shifts. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Online learning programs to enhance food safety and hygiene skills Opportunity to progress internally within our kitchen team as a Cook or Chef Feel supported by the Head Chef and our stable kitchen team Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please call email us at Mudgeeraba@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy a work life balance with this Casual opportunity, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills

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Work type
Part Time
Keyword Match
While only minutes from the vibrant heart of the Gold Coast, Estia Health Mudgeeraba is a rural oasis set on six acres, surrounded by majestic gums and native wildlife. The facility has an elegant and contemporary-feel ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Gold Coast

Cleaning Attendant - Mudgeeraba

Estia Health

While only minutes from the vibrant heart of the Gold Coast, Estia Health Mudgeeraba is a rural oasis set on six acres, surrounded by majestic gums and native wildlife. The facility has an elegant and contemporary-feel with modern refurbishments, dedicated to a comfortable lifestyle for all our residents. Parking is available onsite and conveniently located close to local shops and public transport. About the role As a Cleaning Attendant, you will work across two areas in our home: cleaning and laundry - we are looking for candidate who have flexibility to work across a range of shifts in the morning/afternoon and days including weekends. You will support our home through: Cleaning duties including mopping, vacuuming, dusting, waste management, restocking of supplies, cleaning and sorting laundry Adhering to infection control principles, WHS requirements including the safe storage and use of chemicals and complete cleaning requirements according to facility schedules Washing dishes and cleaning according to the Food Safety Program What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Online training sessions to upskill your chemical handling and hygiene knowledge Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Opportunity to progress into a Permanent position Annual Flu Shot provided Large organisation for you to develop your career Work in your local community and make a difference to the lives of our residents About you To be considered for this role, you must be available to work across a range of shifts including day, afternoon and weekend shifts. You will also have: Passionate individual with the utmost respect and empathy Certificate II or III in Cleaning (highly regarded) Experience in a similar or related role Knowledge of and experience in safe chemical handling Work Health and Safety knowledge and a commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at yenti.kushor@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page! https://www.linkedin.com/company/3252110/Flexible casual position - morning and afternoon shifts available, Opportunity to progress into a permanent position, Onsite parking offered, situated close to public transport and local shops

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Work type
Part Time
Keyword Match
While only minutes from the vibrant heart of the Gold Coast, Estia Health Mudgeeraba is a rural oasis set on six acres, surrounded by majestic gums and native wildlife. The facility has an elegant and contemporary-feel ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Gold Coast

AIN- Mudgeeraba

Estia Health

While only minutes from the vibrant heart of the Gold Coast, Estia Health Mudgeeraba is a rural oasis set on six acres, surrounded by majestic gums and native wildlife. Spacious lounge areas with comfortable contemporary furnishings provide welcoming communal spaces About the role Estia Health Mudgeeraba are looking for experienced Nursing Assistants to join our team on a Part Time or Casual basis work across a range of shifts. You will be responsible for delivering the best possible care to our residents Supporting with daily living tasks (showering, meals etc) Manual handling Following direction from the Registered Nurse/s and managers What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training offered to solidify your skillset Regular toolbox talks to enhance your current learning Support with Nursing studies and opportunity to progress into a Registered Nurse once complete Placement opportunities for you to practice your mentoring or leadership skills Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Certificate III or IV in Aged Care/Individual Support Experience in Aged Care (highly regarded) Compassion for the elderly and a can do attitude Excellent clinical documentation skills Excellent communication skills The ability to build positive relationships with your team and residents The right to work in Australia Join us! If you would like to know more, please call us on 07 5565 0900 or by emailing us at yenti.kushor@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part Time or Casual positions - work your preferred hours, Regular toolbox talks to enhance your Nursing skills, Free parking onsite and close to local shops

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Work type
Part Time
Keyword Match
While only minutes from the vibrant heart of the Gold Coast, Estia Health Mudgeeraba is a rural oasis set on six acres, surrounded by majestic gums and native wildlife. Spacious lounge areas with comfortable ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Gold Coast

Nursing Assistants

Estia Health

Estia Health Southport, located at 40 William street is a 110 bed residential aged care home. In close proximity to Chirn Park's cafes and restaurants, the home joins our Estia Gold Coast home in central Southport, to offer the local community access to the very best aged care services including permanent and respite care. About the role Estia Health Southport are looking for Nursing Assistants to join our team on a part-time basis, working across a range of shifts in the morning, afternoon and evening. Delivering the best possible care to our residents (ensuring wellbeing and comfort) Supporting with daily living tasks (showering, meals etc) Manual handling Following direction from the Registered Nurse/s and managers What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training offered to solidify your skillset. Regular toolbox talks to enhance your current learning Support with Nursing studies and opportunity to progress into a Registered Nurse once complete Placement opportunities for you to practice your leadership and mentoring skills Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Certificate III or IV in Aged Care/Individual Support Experience in Aged Care (highly regarded) Compassion for the elderly and a can-do attitude Excellent clinical documentation skills Excellent communication skills The ability to build positive relationships with your team and residents The right to work in Australia Join us! If you would like to know more, please call us on 07 5646 4170 or by emailing us at southport@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part-time opportunities available - enjoy the certainty!, Feel supported with regular training and mentoring to transition into a RN, Join an energetic and supportive team!

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Work type
Part Time
Keyword Match
... aged care home. In close proximity to Chirn Park's cafes and restaurants, the home joins our Estia Gold Coast home in central Southport, to offer the local community access to the very best aged care services including ...
1 day ago Details and apply
1 day ago Details and Apply
QLD > Sunshine Coast

Administration Assistant

RACQ

Description RACQ is looking for an Administration Assistant to join our Autoglass team in our Lawton or Sunshine Coast locations. In this role your primary tasks will include providing administrative support to the branch. You will be responsible for answering calls, booking in jobs, cash handling, sorting and processing invoices, helping with general enquiries, complete accounts payable and receivable activities, reconcile credit cards, data entry, and complete monthly adhoc reporting. Desired Skills & Experience: Experience with data entry Strong administrative skills Excellent customer service skills Knowledge of cars would be preferable Ability to work independently and in a team It's an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. With 1.8 million members, we're big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There's plenty of other perks, too; Onsite parking Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. Questions? Please contact Careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Lawnton 2/675 Gympie Road Lawnton 4501

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Work type
Full-Time
Keyword Match
... join our Autoglass team in our Lawton or Sunshine Coast locations. In this role your primary tasks will include ... data entry Strong administrative skills Excellent customer service skills Knowledge of cars would be ...
4 days ago Details and apply
4 days ago Details and Apply
QLD > Toowoomba and South West QLD

Member Engagement Consultant Clifford Gardens

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services Come and join the fantastic team at RACQ Clifford Gardens, Toowoomba! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster Full-time hours rostered over a 6-day working week Availability required Monday to Friday 8:30am to 5:15pm, Saturday 8:30am-1:15pm Full-time training provided for up to 10 weeks Full time role Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Toowoomba Clifford Gardens Clifford Gardens Shopping Centre Corner James Street & Anzac Avenue South Toowoomba 4350

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Work type
Full-Time
Keyword Match
... must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face ... Experience Sales and/or customer service experience in a retail or contact centre ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Member Engagement Consultant North Lakes

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services. Come and join the fantastic team at RACQ North Lakes! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster Full-time hours rostered over a 6-day working week Availability required Monday to Friday 8:30am to 5:15pm, Saturday 8:30am-1:15pm Full-time training provided for up to 10 weeks Full time role Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Northlakes

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Work type
Full-Time
Keyword Match
... must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to ... Experience Sales and/or customer service experience in a retail or contact centre ...
6 days ago Details and apply
6 days ago Details and Apply
QLD > Other Regions QLD

Customer Banking Specialist Townsville

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 9:30 - 2.45pm Tuesday 11 - 4pm Thursday 9.30 - 2.45pm Friday 11 - 4pm Saturday 9.45 - 2.15pm Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Attachments Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... experience. See yourself in our team The Retail Bank is the public face of CommBank - ... today! Attachments Whether you're passionate about customer service, driven by data, or called by ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Brisbane

Administration Assistant

RACQ

Description RACQ is looking for an Administration Assistant to join our Autoglass team in our Lawton or Sunshine Coast locations. In this role your primary tasks will include providing administrative support to the branch. You will be responsible for answering calls, booking in jobs, cash handling, sorting and processing invoices, helping with general enquiries, complete accounts payable and receivable activities, reconcile credit cards, data entry, and complete monthly adhoc reporting. Desired Skills & Experience: Experience with data entry Strong administrative skills Excellent customer service skills Knowledge of cars would be preferable Ability to work independently and in a team It's an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. With 1.8 million members, we're big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There's plenty of other perks, too; Onsite parking Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. Questions? Please contact Careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Lawnton 2/675 Gympie Road Lawnton 4501

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Work type
Full-Time
Keyword Match
... join our Autoglass team in our Lawton or Sunshine Coast locations. In this role your primary tasks will include ... data entry Strong administrative skills Excellent customer service skills Knowledge of cars would be ...
4 days ago Details and apply
4 days ago Details and Apply
QLD > Townsville

Customer Support Assistant Aitkenvale

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Tuesday 11.15 - 4.15 Wednesday 11.15 - 4.15 Thursday 12.15 - 5.15 Friday 11.15 - 4.15 Saturday 9.30 - 2.30 What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in ... customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a ...
1 day ago Details and apply
1 day ago Details and Apply
QLD > Brisbane

Contact Centre Consultant

RACQ

Description About RACQ RACQ exists to make a positive difference to the lives of our members now and into the future. We embrace the value of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and life experiences of our employees help us innovate, make better business decisions and better serve our members. We live our values of generosity of spirit, being of service, inspiring trust and dedication to excellence and have a real sense of pride in what we do. Join us during an exciting time of growth. About the Roles We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement, Insurance or Bank contact centre teams. You will take large volumes of inbound calls, relating to Roadside Assistance, Bank and/or Insurance policy alterations, quotes and new business. Working within the RACQ Member teams' you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team work across a 7-day rotating roster, Eight Mile Plains. Eight Mile Plains Opportunities Part Time (5 hour shifts x 5 days per week, scheduled between 6:00am and 7:30pm) Full Time (7.5hour shifts x 5 days per week, scheduled between 6:00am and 7:30pm) You will be prompted to indicate your preference upon application for preferred style opportunity. We provide a 12-week full-time training program to set you up for success! This training will be held at our Eight Mile Plains Head Office and via our virtual training platforms in a mixed learning format. Skills & Experience Sales and/or customer service experience in a retail or call centre environment Team players - commitment, reliability and a positive attitude Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable to and accepting of change Benefits Attractive shift loading applicable to evening and weekend shifts Opportunity to earn monthly and 6 monthly sales bonuses! FREE Roadside Assistance and up to 25% of RACQ Insurance products Access to health and wellbeing benefits, including Employee Assistance Program, yoga, fitness bootcamp and more! A wide variety of travel, accommodation, retail and automotive discounts Work within a fast-paced, goal-oriented team and assist RACQ members in a role that makes a difference! We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance,Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... & Experience Sales and/or customer service experience in a retail or call centre environment Team ... more! A wide variety of travel, accommodation, retail and automotive discounts Work within a fast-paced, ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Other Regions QLD

Member Engagement Consultant Bundaberg

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services Come and join the fantastic team at RACQ Bundaberg! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will assist our members with enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique sales approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Full-time hours rostered over a 5-day working week Availability required Monday to Friday 8:30am to 5:15pm Full-time training provided for up to 10 weeks We have two full time temporary contracts, one until September 2021 and one until November 2021 Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Bundaberg 249 Bourbong Street Bundaberg 4670

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Work type
Full-Time
Keyword Match
... be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face ... Experience Sales and/or customer service experience in a retail or contact centre environment ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Member Engagement Consultant North Lakes- Fixed term contract

RACQ

Description Engage with our members and deliver tailored solutions across a range of core products (assistance, insurance and banking) and services. Come and join the fantastic team at RACQ North Lakes! You must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to face, phone, email and click-to-chat). We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement retail team. You will deal with member enquiries, relating to Banking, Roadside Assistance and Insurance policy alterations, quotes and new business. The Member Engagement team use a unique approach, as you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team works across a rotating roster Part-time hours rostered over a 6-day working week, 32 hours per week Availability required Monday to Friday 8:30am to 5:15pm, Saturday 8:30am-1:15pm Full-time training provided for up to 10 weeks Fixed term contract until September 2021 Duties Determine, understand, and deliver on our member's needs Create an open, engaging environment where members feel at ease Promote RACQ products and facilitate referrals to specialist staff Contribute to the achievement of service standards in a multichannel environment, including face-to-face and via phone, email and click-to-chat Maximise opportunities to achieve team and individual KPI's Live the RACQ values and continue to build on our strong reputation Skills & Experience Sales and/or customer service experience in a retail or contact centre environment Previous experience in banking or financial services Team players who are committed, reliable and positive Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable and accepting of change It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Northlake

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Work type
Part Time
Keyword Match
... must be able to adapt quickly to change and provide exceptional customer service across a range of different channels (i.e. face to ... Experience Sales and/or customer service experience in a retail or contact centre ...
6 days ago Details and apply
6 days ago Details and Apply
QLD > Brisbane

Contact Centre Consultant

RACQ

Description About RACQ RACQ exists to make a positive difference to the lives of our members now and into the future. We embrace the value of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and life experiences of our employees help us innovate, make better business decisions and better serve our members. We live our values of generosity of spirit, being of service, inspiring trust and dedication to excellence and have a real sense of pride in what we do. Join us during an exciting time of growth. About the Roles We are seeking highly motivated, resilient, reliable, positive customer service professionals to join our Member Engagement, Insurance or Bank contact centre teams. You will take large volumes of inbound calls, relating to Roadside Assistance, Bank and/or Insurance policy alterations, quotes and new business. Working within the RACQ Member teams' you are empowered to engage with each member and provide recommendations on products and services that suit their individual needs. Our team work across a 7-day rotating roster, Eight Mile Plains. Eight Mile Plains Opportunities Part Time - (5 hours shifts): Start times between: 8am - 11am - Day (7 day span) 3pm - 5pm - Afternoon (7 day span) Tuesday - Saturday 7:00 - 9:00am Sunday - Thursday 8:00 - 10:00am You will be prompted to indicate your preference upon application for preferred style opportunity. We provide a 12-week full-time training program to set you up for success! Although a part time role, you would be required to work full time hours (7.5 hour shifts) for the duration of this training. This training will be held at our Eight Mile Plains Head Office and via our virtual training platforms in a mixed learning format. Skills & Experience Sales and/or customer service experience in a retail or call centre environment Team players - commitment, reliability and a positive attitude Strong listening skills, an engaging communication style and proven ability to determine your customers' needs Attention to detail and accurate data entry skills, while working in a fast-paced, structured environment Adaptable to and accepting of change Benefits Attractive shift loading applicable to evening and weekend shifts Opportunity to earn monthly and 6 monthly sales bonuses! FREE Roadside Assistance and up to 25% of RACQ Insurance products Access to health and wellbeing benefits, including Employee Assistance Program, yoga, fitness bootcamp and more! A wide variety of travel, accommodation, retail and automotive discounts Work within a fast-paced, goal-oriented team and assist RACQ members in a role that makes a difference! We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too: Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Part Time
Keyword Match
... Skills & Experience Sales and/or customer service experience in a retail or call centre environment Team ... more! A wide variety of travel, accommodation, retail and automotive discounts Work within a fast-paced, ...
2 days ago Details and apply
2 days ago Details and Apply
QLD > Rockhampton City

Relieving Officer Rockhampton Area

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday to Friday 9:30-1:30pm Do work that matters As a Relieving Officer you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our new Express Branches offer a unique, smarter branch design. With a focus on technology and customer self-service, they allow our people to focus on advising our customers. These branches will continue to evolve with our business as we focus on meeting our customers' changing needs. What will help you succeed? We're looking for highly motivated candidates with the ability to work as part of a team and individually in a busy and structured environment. You'll also be confident in achieving targets through identifying and providing financial solutions to our customer's individual needs. This is a great opportunity for those not afraid to start up a conversation with a stranger as communication skills are key. Although previous banking or financial experience would be helpful, a strong sales and service background is more important. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... we do. See yourself in our team The Retail Bank is the public face of CommBank - in ... from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
6 days ago Details and apply
6 days ago Details and Apply
QLD > Other Regions QLD

Relieving Officer Mackay Area

Commonwealth Bank

Before applying please ensure you are available to cover the following: Offering relief coverage to the Mackay area and surrounding branches Standard hours of 15 - 20 hours per week (Monday to Friday flexibility is key) 12 month fixed term contract Do work that matters Our Customer Service Representatives meet all of our customers' financial needs. They identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. What will help you succeed? You will be highly motivated, with the ability to work as part of a team and individually in a busy and structured environment. Your dedication to the customer experience will be evident through your ability to achieve targets in providing financial solutions to each of our customer needs. Previous banking or finance experience will be helpful but absolutely not essential. The ability to travel to Charters Towers as required to provide relief coverage is essential. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... every interaction See yourself in our team The Retail Bank is the public face of CommBank - ... from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Brisbane

Claims Management Officer

RACQ

Description Claims Management Officer- Motor Customer Service Opportunity at Iconic QLD Insurer. Permanent At RACQ we are passionate about providing a high level of service for our members, in their time of need. Rain or shine, we always help our members with kindness and consideration. Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues and have an excellent work ethic. In this role you are empowered to proactively manage claims, end to end, ensuring our members have a positive experience in their time of need. Working in a fast-paced environment, every day will be different. There are new people to meet and new things to learn. We thrive as whole RACQ team with strong values, culture, and vision. As a Claims Management Officer, you will work a rotational roster between 7am-7pm Monday to Friday and 8:30am to 5pm Saturday and Sunday. This is an office-based position, based at our Eight Mile Plains office. Training is provided to set you up for success. Assist members in a time of need by with empathy and kindness. Providing support and advice. Proactively manage claims (end to end). Completing all actions, every time, to deliver the best service. Answering multiple calls throughout the day, assisting all callers with a professional and empathetic mindset. Make claim decisions accurately and efficiently, considering the circumstances of each claim and coming to confident conclusions. Discuss and negotiate settlement options, articulating outcomes clearly and honestly. Ensuring all callers understand fully and agree next steps. Interact professionally with multiple stakeholders internally and externally. Being considerate of others at all times. Apply and interpret Product Disclosure Statements to determine claims acceptance. Apply and interpret process documentation to ensure transparency, consistency, and compliance. Actively participate in coaching and training to upskill and build capability within yourself and your team About you You will be eager to learn, happy to pick up the phone, and have a can-do attitude Strong time management, problem solving and negotiations skills Demonstrated experience in ensuring an outstanding customer experience Excellent written, verbal, and interpersonal communication skills (including managing emotionally charged situations) Demonstrated ability to adapt to an ever-changing environment It's an exciting time to be part of RACQ as we continue our evolution towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. The opportunities for your development and the growth of our organisation are endless. We are passionate about supporting you to be the best Claims Management Officer you can be. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There's plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; You will be required to complete a short quiz to see how closely RACQ's culture and values align to yours. RACQ is a 'Circle Back Initiative' employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... our members, in their time of need. Rain or shine, we always help our members with kindness and consideration. Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

Relationship Manager

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise Customer Experience; Be part of a fast-paced, collaborative team; Brisbane Location. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an exciting career opportunity for an experienced Relationship Manager to join the dynamic Relationship Management Team in our Brisbane office. You will be responsible for: Managing personal performance in-line with the 'big picture' of the organisation and the business plan, ensuring the relevant KPIs are understood and achieved; Management of due off vehicles efficiently and successfully; Assistance with collection of data inclusive of compliance issues; Follow through of customer inquiries in a timely manner; Building and maintenance of existing and new customer relationships; Promotion of sole supplier relationships & engaging in customer renewal activities; Maximising product penetration and looking for ways to enhance our service offering; Customer data management as required; Engaging with the Leadership Team as support and keeping them informed and engaged across the customer lifecycle risks and practices; Supporting the implementation Salesforce to ensure customer support requirements are scoped and delivered fit for purpose. What we are looking for: At least 5 years experience in Relationship Management or Account Management; Exposure to leasing, finance or commercial banking will be highly regarded; Enthusiam about growing and collaborating with a rapidly evolving company; Experience with Professional Services & Support Teams within a Customer Experience framework; Strong commercial acumen; A customer-centric mentality; Tertiary qualified in relevant discipline will be highly regarded; An ability to liaise with diverse stakeholders; Willingness to travel where required. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise ... puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

Claims Management Officer

RACQ

Description Claims Management Officer- Property Customer Service Opportunity at Iconic QLD Insurer. Permanent At RACQ we are passionate about providing a high level of service for our members, in their time of need. Rain or shine, we always help our members with kindness and consideration. Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues and have an excellent work ethic. In this role you are empowered to proactively manage claims, end to end, ensuring our members have a positive experience in their time of need. Working in a fast-paced environment, every day will be different. There are new people to meet and new things to learn. We thrive as whole RACQ team with strong values, culture, and vision. As a Claims Management Officer, you will work a rotational roster between 7am-7pm Monday to Friday and 8:30am to 5pm Saturday and Sunday. This is an office-based position, based at our Eight Mile Plains office. Training is provided to set you up for success. Assist members in a time of need by with empathy and kindness. Providing support and advice. Proactively manage claims (end to end). Completing all actions, every time, to deliver the best service. Answering multiple calls throughout the day, assisting all callers with a professional and empathetic mindset. Make claim decisions accurately and efficiently, considering the circumstances of each claim and coming to confident conclusions. Discuss and negotiate settlement options, articulating outcomes clearly and honestly. Ensuring all callers understand fully and agree next steps. Interact professionally with multiple stakeholders internally and externally. Being considerate of others at all times. Apply and interpret Product Disclosure Statements to determine claims acceptance. Apply and interpret process documentation to ensure transparency, consistency, and compliance. Actively participate in coaching and training to upskill and build capability within yourself and your team About you You will be eager to learn, happy to pick up the phone, and have a can-do attitude Strong time management, problem solving and negotiations skills Demonstrated experience in ensuring an outstanding customer experience Excellent written, verbal, and interpersonal communication skills (including managing emotionally charged situations) Demonstrated ability to adapt to an ever-changing environment It's an exciting time to be part of RACQ as we continue our evolution towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. The opportunities for your development and the growth of our organisation are endless. We are passionate about supporting you to be the best Claims Management Officer you can be. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There's plenty of other perks, too; Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; You will be required to complete a short quiz to see how closely RACQ's culture and values align to yours. RACQ is a 'Circle Back Initiative' employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... our members, in their time of need. Rain or shine, we always help our members with kindness and consideration. Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

Technology Services Consultant

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Brisbane TechZone this role represents the “face of IT”, focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster as requested by the manager. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable AV/VC qualifications, experience highly regarded. MCP qualification and/or relevant experience. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG (Please note that as this role is an office based front desk IT support role, the Brisbane office location and rostered times are required) Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... Brisbane TechZone this role represents the “face of IT”, focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and ...
1 month ago Details and apply
1 month ago Details and Apply
QLD > Brisbane

Business Development Manager

Eclipx Group

Do you have what it takes to hunt for new business …?? Are you driven to work hard and reap the rewards?? Please APPLY NOW! Are you a true business chaser ? Be part of a fast-paced, collaborative team; Exciting career trajectory. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… Reporting to the Director of Sales (Novated), we are looking for an experienced Business Development Manager in our Brisbane Location. You will need to develop a deep understanding of the product offering and use this to deliver value to potential customers. What you will be doing: Developing our existing customer list with the aim to increase customer penetration rate within employers and customer lifetime value; Identifying new sales opportunities, successfully signing new corporate client accounts, and pro-actively contributing to business growth; Proactively pursuing new business opportunities with an emphasis on pipeline management and progression of key opportunities; Ensuring maximisation of growth of the novated team by engaging businesses and ensuring that employees are aware of all novated leasing options available to them; Conducting presentations, workshops and one-on-one consultations with new and existing clients to explain, convey and sell the complete Novated Leasing packaging solution (which includes all leasing products); Effectively quoting, completing and delivering Novated Leasing packaging solutions within desired KPIs. A little about what we really need… Stellar presentation and communication skills; A demonstrated track record of high performance in corporate new business development; Industry experience in asset/fleet management and leasing or other finance solutions will be highly regarded; A knack for solving complex customer problems; Strong influencing ability and stakeholder management prowess; and A strong strategic thinker by default, backed by an unrelenting drive to execute. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you! Eclipx is an inclusive, flexible and supportive workplace. We are committed to providing equal opportunities to everyone to be part of our growth and drive for success.

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Work type
Full-Time
Keyword Match
... company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… Reporting to the ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Service Design and Transition Analyst

RACQ

Description We are searching for an experienced Analyst to join our technology team and help shape our delivery capability by supporting the delivery of effective change to the Technology Environments. This role is defined as 'exclusively 1st line' within RACQ's 3 lines of defence risk model Duties: Execute the change life cycle for internal and external Technical deliveries Lead the implementation of organisations change policy via assessment, analysis, development, documentation and implementation of changes to live services and test environments and ensure that the policy is reflected in practice. Participate in the creation, maintenance, execution, assessment and reporting of the ICT DR planning and execution processes within RACQ's Technology division Ability to plan and coordinate enterprise release logistics across multiple projects and / or business as usual releases. Negotiate the performance levels with the business and contractually provisioned with vendors where appropriate. Develop implementation plans for requests for change Evaluate risks to integrity of services inherent in proposed implementations Preparing monthly managed services reporting for both client-facing communications as well as internal process improvement activities, and work with client and internal stakeholders to identify improvement ideas. Review the effectiveness of change implementation, and suggest improvement to organisational procedures governing change management Assess and analyse release components, providing input to release scheduling, ensuring release processes and procedures are applied and maintained. Experience: Relevant Tertiary qualification Expert specialisation in application of business quality assurance practices in respect to technology system administration Financial services industry experience desirable. Competency in: corporate and affiliated systems Planning and co-ordination of resources leading teams working through large volume high quality processing activities ITIL Release & Deployment methodology application of SDLC Demonstrated skills in: Verbal and written communication along with interpersonal Mentoring, coaching and team development Problem solving, negotiation and decision-making Internal and external customer service Analytical, design and consultative It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Onsite parking, employee gym & café Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact Zoe.mchaffie@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... Mentoring, coaching and team development Problem solving, negotiation and decision-making Internal and external customer service Analytical, design and consultative It is an exciting time to be part of RACQ as ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Gold Coast

Senior Manager - Tax, Tranactions & Accounting

KPMG

Looking for an interesting and varied Tax role? Immerse yourself in an inclusive, diverse and supportive culture Contemporary and flexible working environment KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. The Enterprise Tax, Transactions & Accounting team provides expertise to middle market and family group clients across a broad range of industries including property, mining services, retail and servicing needs of family offices. More than ever before, tax is playing a vital role in shaping political and business agendas as the world faces rapid globalization and increased competition. In this new world of tax, clients rely on KPMG to help them achieve competitive advantage. We are equipped to decisively deliver new ways of thinking, big-picture perspectives and acute insights that help clients make informed choices to deal with complex issues. Your Opportunity With continued growth, we are now looking to recruit a Senior Manager level tax specialist to join our Tax, Transactions & Accounting team based in Brisbane. Providing tax advice and solutions to a broad variety of clients with a particular focus on large corporate, private equity backed and sophisticated businesses. Advising on mergers and acquisitions, cross-border transactions and business structuring, in particular, developing and implementing solutions to tax issues that arise from inbound and outbound businesses Assisting with the delivery of tax compliance services to a range of clients, including income tax, FBT returns and tax effect accounting assistance Provide tax advice and solutions to a diverse portfolio of clients. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Strong experience in middle market / large corporate sector gained in another professional services or similar environment Excellent tax and accounting technical/systems capabilities Strong interpersonal, communication and presentation skills Ability to build strong stakeholder relationships Relevant tertiary qualifications, including CA Qualifications such as CA, CTA or Masters of Tax are preferred. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... to middle market and family group clients across a broad range of industries including property, mining services, retail and servicing needs of family offices. More than ever before, tax is playing a vital role in ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Brisbane

Client Care Specialist

Macquarie Group

Are you passionate about client experience? Do you thrive on on providing world class client care and working in a collaborative team? Do you enjoy investigations and understanding the root cause of issues? The Client Care team is part of our People, Culture and Client Experience business unit within Banking and Financial Services and is responsible for the timely and empathetic resolution of client complaints from across multiple channels. You will be working closely with clients to build trust and understand their situation, then using your investigative skills to uncover the origin of the issue and provide a mutually beneficial outcome. With an eye for quality, you will ensure timely and resolution to our clients, as well as participate in regular team workshops to enable continuous process improvement in delivering exceptional client care. Your understanding of financial services products, regulation and compliance will allow you to effectively support clients and stakeholders and add value to our processes. To be successful you will have exceptional interpersonal skills, including a very high level of empathy and genuine care, strong understanding of financial services products, regulations and compliance whilst having proven exposure to escalations and complaint handling. Your innate ability to build relationships with stakeholders at all levels will be key to your success in this role, as will your tenacity and intrinsic focus on client care. If you enjoy creating a genuine and positive client experience, please apply today. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a ... and vehicle finance products and services to retail clients, advisers, brokers and business clients. ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Sunshine Coast

Clinical Care Coordinator

Estia Health

Located in the recently developed Sunshine Cove complex on the Sunshine Coast, Estia Health Maroochydore offers a tranquil and peaceful environment for residents and families. Maroochydore's town centre, with shopping precincts, beach-side restaurants and cafés are a short drive away. About the role Estia Health Maroochydore is looking for an experienced Clinical Care Coordinator to join their team on a full time basis, working across a set schedule on Monday, Tuesday, Friday and the weekend. Working in the clinical team, our Clinical Care Coordinator will coordinate the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical framework Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training and regular toolbox talks to expand your skillset Opportunity to lead a team and develop your mentoring skills Freedom to work across a wide network and learn or mentor others in your peer group Attractive remuneration packages with workplace banking, novated leases and EAP services Opportunity to grow in the Care Manager role Direct support from our Clinical team Join one of Australia's leading aged care providers in one of the fastest growing industries Annual Flu Shot provided About you You'll bring to the role your motivated and enthusiastic nature and you will have: Current AHPRA Registration Minimum 3 to 5 years' experience as an RN (highly regarded) Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at maroochydore@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Full Time position - Work stable hours, Monthly training and regular toolbox talks to expand your skillset, Large 126-bed modern home with brand new facilities

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Work type
Full-Time
Keyword Match
Located in the recently developed Sunshine Cove complex on the Sunshine Coast, Estia Health Maroochydore offers a tranquil and peaceful environment for residents and families. Maroochydore's town centre, with shopping ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Sunshine Coast

Cleaning Attendants

Estia Health

Located in the recently developed Sunshine Cove complex on the Sunshine Coast, Estia Health Maroochydore offers a tranquil and peaceful environment for residents and families. Maroochydore's town centre, with shopping precincts, beach-side restaurants and cafés are a short drive away. About the role Estia Health Maroochydore are looking for an experienced Cleaner to join their team on a Part Time basis, working across a range of morning, afternoon and evening shifts. As a Cleaner at Estia Health, you will support our residents' and team by maintaining a safe, clean and home-like living environment. The role involves: Cleaning duties including mopping, vacuuming, dusting, waste management, restocking of supplies, cleaning and sorting laundry Adhering to infection control principles, WHS requirements including the safe storage and use of chemicals and complete cleaning requirements according to facility schedules Maintaining adequate supplies of toilet paper, soap and other cleaning and hygiene supplies for resident use. What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Develop and expand your own skillset with regular training and development opportunities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and a drive to maintain a clean and inviting environment for our residents, visitors and team. You will also have: Certificate II or III in Cleaning (highly regarded) Experience in a similar or related role Knowledge of and experience in safe chemical handling Work Health and Safety knowledge and a commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please email us at maroochydore@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy a work life balance with this Part Time position, Onsite parking, situated close to public transport and local shops, Opportunity to cross train into other areas

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Work type
Part Time
Keyword Match
Located in the recently developed Sunshine Cove complex on the Sunshine Coast, Estia Health Maroochydore offers a tranquil and peaceful environment for residents and families. Maroochydore's town centre, with shopping ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Sunshine Coast

Registered Nurses

Estia Health

Located in the recently developed Sunshine Cove complex on the Sunshine Coast, Estia Health Maroochydore offers a tranquil and peaceful environment for residents and families. Maroochydore's town centre, with shopping precincts, beach-side restaurants and cafés are a short drive away. About the role Estia Health Maroochydore are looking for experienced Registered Nurses to join their team on a part-time or casual basis working across a range of morning, afternoon and evening shifts. Working in the clinical team, our Registered Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest-growing industries Support with Nursing studies and the opportunity to progress as a Registered Nurse once complete Lead a team and develop your coaching skills as you work to educate our carers Regular toolbox talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please call us on 07 5391 4800 or by emailing us at maroochydore@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part-time and casual opportunities available, Monthly training and regular toolbox talks to enhance your skillset, Work close to Sunshine Coast beaches with on-site parking available!

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Work type
Part Time
Keyword Match
... recently developed Sunshine Cove complex on the Sunshine Coast, Estia Health Maroochydore offers a tranquil and ... talks to enhance your skillset, Work close to Sunshine Coast beaches with on-site parking available!
1 week ago Details and apply
1 week ago Details and Apply
QLD > Sunshine Coast

Network Program Manager

Unitywater

About us: At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population. Our customers are at the heart of everything we do, and we are proud to service our communities with smart and environmentally sustainable practices. About the role: In this key leadership position, you will manage the Network Program section working on high value network projects a part of a broader capital delivery program. You will lead the team to ensure the delivery of a complex program of projects, ensuring all project management requirements are completed to a high standard. Additionally, you will lead the project planning and delivery and identify opportunities for strategic business or process improvements to deliver more effective capital delivery outcomes, including opportunities for innovation on delivery. About you: To contribute to Unitywater's values of Reliability , Safety , Honesty & Integrity , Efficiency , One Team , Innovation , you will demonstrate the following skills and qualities for the role: Tertiary qualifications in Engineering or similar, coupled with experience in the delivery of capital infrastructure. Experience in the delivery of a complex program of infrastructure projects from initiation to completion, coupled with extensive project management experience. Demonstrated experience leading a team to ensure delivery of a capital program of works for a large infrastructure organisation. Experience in the management of a whole of asset lifecycle involving the prioritised capital planning, and renewal or replacement of assets through a capital delivery program of works. Proven ability in driving innovative solutions through the delivery of projects to provide business efficiencies and/or process improvements. Working at Unitywater: Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment. We are committed to providing a diverse and inclusive work environment that supports individuals to reach their full potential. Proudly Unitywater: We know that we are smarter, better, together. That's why we are committed to working in a team that includes values the unique contributions of all our people. Unitywater actively encourages candidates with all abilities and diverse backgrounds to apply. Applications close: COB Wednesday 10 March. For further information or to request the position description for this role, please contact the Careers team at careers@unitywater.comAt Unitywater, we are passionate about keeping our communities healthy, We provide a supportive culture placing emphasis on ongoing personal development, Be involved in a variety of diverse, high value projects

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Work type
Full-Time
Keyword Match
... days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population. Our customers are at the heart of ...
6 days ago Details and apply
6 days ago Details and Apply
QLD > Sunshine Coast

Revenue Assurance Project Officer

Unitywater

About us: At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population. Our customers are at the heart of everything we do, and we are proud to service our communities with smart and environmentally sustainable practices. About the role: As the Revenue Assurance Project Officer, you will oversee and lead the implementation of revenue assurance operational and service improvement initiatives and controls through identification of efficiency opportunities and utilising data and insights to drive innovation and control potential revenue leakage points. Key accountabilities will include but not be limited to: Analysis and documentation of current and future state business processes and work practices with translation of improvements into process and system requirements, ensuring that these solutions are aligned with the organisation's strategic directions. Development of Detailed Impact Analysis, identifying change impacts to processes, artefacts, policies, positions and people, enabling implementation of redesigned work practices and new business solutions. Lead the introduction or transition of new revenue functions into BAU tasks, and the co-ordination, scheduling and delivery of revenue assurance operational initiatives. About you: To contribute to Unitywater's values of Reliability , Safety , Honesty & Integrity , Efficiency , One Team , Innovation , you will demonstrate the following skills and qualities for the role: Highly developed problem solving skills with the ability to communicate and interpret problems and solutions to the business. Demonstrated experience in researching, analysing, documenting and implementing new or improved business processes. Ability to identify revenue control points and possible leakage points. Highly developed relationship management and communication skills with the ability to build positive relationships and foster an innovative and service-focussed culture. Previous project and scheduling experience is essential, with metering experience being highly regarded. Strong verbal and written presentation skills coupled with proficiency in MS Excel. Previous experience in Unify will be highly regarded however not essential. Working at Unitywater: Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment. We are committed to providing a diverse and inclusive work environment that supports individuals to reach their full potential. Proudly Unitywater: We know that we are smarter, better, together. That's why we are committed to working in a team that includes values the unique contributions of all our people. Unitywater actively encourages candidates with all abilities and diverse backgrounds to apply. Applications close: Sunday 7 March. Remuneration: EA Indoor Level 6. For further information or to request the position description for this role, please contact the Careers team at careers@unitywater.comAt Unitywater, we are passionate about keeping our communities healthy, Be part of a collaborative, inclusive and diverse workplace, 12 month parental leave contract opportunity

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Work type
Full-Time
Keyword Match
... days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population. Our customers are at the heart of ...
5 days ago Details and apply
5 days ago Details and Apply
QLD > Sunshine Coast

Nursing Assistants

Estia Health

Our brand new five-star aged care home on the Sunshine Coast, Estia Health Twin Waters is filled with light and luxury. Enjoy working in a dedicated memory support wing, with a private garden for residents to freely and safely enjoy the outdoors as well as a modern on-site café, serving up barista-made coffee and delicious treats. About the role Estia Health Twin Waters are looking for Nursing Assistants to join our team on a part-time basis, working across a range of shifts in the morning, afternoon and evening. Delivering the best possible care to our residents (ensuring wellbeing and comfort) Supporting with daily living tasks (showering, meals etc) Manual handling Following direction from the Registered Nurse/s and managers What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Monthly training offered to solidify your skillset. Regular toolbox talks to enhance your current learning Support with Nursing studies and opportunity to progress into a Registered Nurse once complete Placement opportunities for you to practice your leadership and mentoring skills Work in your local community and make a difference to the lives of our residents Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Certificate III or IV in Aged Care/Individual Support Experience in Aged Care (highly regarded) Compassion for the elderly and a can-do attitude Excellent clinical documentation skills Excellent communication skills The ability to build positive relationships with your team and residents The right to work in Australia Join us! If you would like to know more, please call us on 07 5646 4120 or by emailing us at twinwaters@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part-time opportunities available - enjoy the certainty!, Feel supported with regular training and mentoring to transition into a RN, Accountable and charming team who are ready to welcome you!

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Work type
Part Time
Keyword Match
Our brand new five-star aged care home on the Sunshine Coast, Estia Health Twin Waters is filled with light and luxury. Enjoy working in a dedicated memory support wing, with a private garden for residents to freely and ...
1 day ago Details and apply
1 day ago Details and Apply
QLD > Brisbane

Window Tinter

RACQ

Description Based at our Sunshine Coast site, you will provide window tinting to our members and customers. The successful applicant will also be trained new skills in Windscreen repair, replacement and ADAS camera calibrations. In this role you will Provide market leading service to our members Prepare surfaces and apply window tinting Converting leads into jobs Receive, log and action all feedback items Safety focused Skills & Experience 1-2 years + experience in window tinting Good time management Ability to work independently and unsupervised Demonstrated broad knowledge and technical understanding of windscreens and vehicle models Sound communication skills It's an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. With 1.8 million members, we're big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There's plenty of other perks too: Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete a medical and/or criminal history check as part of the application process. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
Description Based at our Sunshine Coast site, you will provide window tinting to our members and customers. The successful applicant will also be trained new skills in Windscreen repair, replacement and ADAS camera ...
6 days ago Details and apply
6 days ago Details and Apply
QLD > Brisbane

Client Service Associate - Macquarie Private Bank

Macquarie Group

An exciting 6 month contract currently exists for a Client Service Associate to join Macquarie Private Bank in Brisbane. As a Client Service Associate, you will have the opportunity to provide high quality support to our Advisers and clients alike. Typical tasks will include assisting advisers in the facilitation and execution of new and established client advice requirements and ongoing portfolio management, maintaining client records, documentation review, compliance management and client support. You will develop a strong understanding of other areas of the bank enabling the resolution of client queries. As the primary support to the team, there will also be a range of adhoc tasks that will arise on a regular basis including liaising with and assisting incoming visitors to the office, managing mail and courier requirements, ordering and replenishing kitchen supplies and managing stationary orders and replenishing office supplies. To be successful in this position, you will have a passion for delivering an exceptional client experience and possess a strong motivation to build a career within Private Banking. Your industry experience means you have a strong understanding of the workings of financial products and platforms as well as industry trends. With a high attention to detail and a willingness to learn, you will have the ability to work in a team environment and build strong working relationships with your peers to contribute to team goals. You will enjoy seeing a task through to completion, possess exceptional time management and organisational skills and have the ability to be innovative. In addition, you will be an exceptional communicator with strong stakeholder management skills and relish working in a fast paced environment. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... Banking and Financial Services is Macquarie's retail banking and financial services business, providing a ... banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Head of Engagement Support

RACQ

Description Member-owned means more for Queenslanders! We are a business of people for people. For more than 110 years, RACQ has been proudly serving our community and today we reach into more than 70 percent of Queensland households. We have the mind of a business with the heart of a club - and we are firmly focused on a bright future. Being member-owned means everything we do benefits our members and their communities. It's in our DNA and sets us apart from other organisations. We anchor this mindset in a shared purpose, vision and values to shape everything we do Our strategy is led by our purpose. Our purpose is why we exist and expresses our commitment to our members and provides us with a guiding principle which informs our actions and decisions. At the heart of this purpose and focus is our Member and Community Engagement division that drives this purpose for RACQ and we have a newly established permanent position and key executive leadership role within our team for a Head of Engagement Support to reporting into our General Manager Member & Community Engagement. The Head of Engagement Support will assist in developing and delivery the strategic plan for enhancing member experience across the function including determining and maintaining strategies that support and optimise the member and community engagement function across all products and channels. The role will be responsible for providing leadership and support ensuring any changes implemented are fit for purpose, aligned to channel and to the strategic roadmap for member experience. The role will also be responsible for leading teams to deliver operational support, quality assurance and management of the first line risk function. To determine and maintain strategies that support and optimise the member and community engagement function across all product and channels. About You 10+ years relevant experience in either Banking, Insurance or retail environments of similar industry sectors. Extensive contact centre and/or retail branch experience. General Insurance and Banking experience. Extensive knowledge and understanding of relevant licensing agreements operating with insurance, banking environments. Demonstrated experience in the successful management of budget operations. Demonstrated experience in the successful management of leadership level direct reports. Extensive knowledge and understanding of relevant regulations and codes of practice, including: The Insurance Contracts Act; The Insurance Agents & Brokers Act; The General Insurance Code of Practice and Privacy Principles; Corporations Act. Banking code of Practice, Responsible lending practices and APRA and ASIC Banking regulations. Experience in the development and implementation of strategies to achieve portfolio growth and profitability. Demonstrated experience in continuous improvement include process optimisation and automation activities. Knowledge and understanding of general insurance application systems and other supporting systems including intermediate MS excel skills. It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks too. Onsite parking, employee gym & café. Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family. Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Applications close: Friday 12th March 2021 Please Note: you may be required to complete, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. If you would like further information, please contact Michaela Marks from Talent Delivery michaela.marks@racq.com.au Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... environments of similar industry sectors. Extensive contact centre and/or retail branch experience. General Insurance and Banking experience. Extensive knowledge and understanding of relevant licensing agreements ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Manager Commercial Operations

RACQ

Description This newly created role is an exciting opportunity to really make an impact in RACQ's Autoglass division. Responsible for developing a focus, and balance within Autoglass on the financial, commercial, customer, and governance aspects of the business, you will always be looking for opportunities to implement modern ways of working. This will be achieved by ensuring technology is adopted by optimising Autoglass processes and procedures, enhancing margins, driving customer growth and revenue quality, providing governance over vendors and suppliers whilst ensuring they are commercially competitive, whilst seeking new opportunities to drive business growth and expansion. This is a hands-on leadership role providing leadership, mentoring and support to the Autoglass team across all branches whilst liaising with other Divisions or Functions of RACQ to align the business to the Group's needs and Strategy. About you; University degree in business, financial management or relevant experience Experience managing a commercial retail business unit with multiple branches / locations. Deep experience in optimising retail business systems, processes and procedures from a financial, commercial, revenue and customer perspective. Knowledge and experience in integrating technology solutions to benefit a business' commercial, financial, customer and revenue streams. Strong business acumen and financial judgement Advanced capability in vendor, contractor and supplier management and relationship development. Able to read, analyse, and interpret data, information and financial reports, to make sound business judgements and recommendations. It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too; Onsite parking, employee gym & café Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Lawnton 2/675 Gympie Road Lawnton 4501

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Work type
Full-Time
Keyword Match
... or relevant experience Experience managing a commercial retail business unit with multiple branches / locations ... . Deep experience in optimising retail business systems, processes and procedures from a ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Forklift Operator - Weekend Day Shift

PepsiCo - ANZ

At PepsiCo Australia & New Zealand, we believe that the people in our diverse workforce are the key to our success. So join our winning team and work for a multi-national company that has iconic brands such as Smiths Chips, Quaker Oats, Red Rock Deli, Twisties, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, and are committed to recruiting, training and retaining high quality people. We are currently recruiting for a Permanent, Part Time Forklift Operator.  You will join our Tingalpa team in a diverse position that will see you play a key role in the day to day operations of our Warehouse. This role is on Weekend Day Shift: 0630-1830 Saturday and Sunday. Key Accountabilities: Loading and unloading trucks and containers Forklift operation - High Reach & Counter Balance Order picking and assembly Compilation of transport consignment notes Stock taking procedures Palletising and order wrapping duties Requirements for the roles will include: Forklift licence with High Reach experience is essential RF scanning experience is essential Previous warehouse experience The ability to work autonomously with limited supervision Maintain and endorse safe working techniques Ability to communicate effectively with reading, comprehension and numerical skills What we can offer you at PepsiCo Tingalpa: Career development opportunities across our entire global organisation Free on-site health facilities: Personal Training, Physiotherapy and 24-Hour Health Hub Staff parking and canteen on-site Great team environment! Discounted retail and service benefits through the Roll It program Working at PepsiCo: You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders.  Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment. At PepsiCo, we recognise our people as a key part of our business and career progression within the business is encouraged and supported. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team.  PepsiCo's job application process: Submit your application Interview(s) Skills Assessment process Reference and medical checks At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. #LI-DNI

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Work type
Full-Time
Keyword Match
... Training, Physiotherapy and 24-Hour Health Hub Staff parking and canteen on-site Great team environment! Discounted retail and service benefits through the Roll It program Working at PepsiCo: You will be a key ...
1 month ago Details and apply
1 month ago Details and Apply
QLD > Brisbane

Data Analyst

Canstar

Canstar is Australia's biggest financial comparison website. For over 25 years, Canstar has been researching and rating financial and consumer products. We employ over 150 staff with a diverse range of educational and professional backgrounds. We take pride in the cultural and gender diversity of our staff and our ability to offer our people the opportunity to grow and develop their skills as the company grows too. Our Commercial team are currently looking for an Ad Operations Data Analyst to join the team. This is a digital-centric role, responsible for reporting and analysis to support our Account Manager team maximise mutually beneficial for Canstar and our clients. What Canstar Offers: Supportive and flexible working environment Birthday leave Employee Assistance Program Health & wellbeing program of benefits Fun social club and company culture Training and development opportunities in areas that matter to you What You Will Be Doing: Provide analytical support to Commercial Management and Account Management teams Develop dashboards to assist with understanding of website and campaign performance Maintenance and development of databases and back-end systems to support dashboards and tools Clearly communicate insights to non-analytical stakeholders Proactively identify opportunities to improve conversion rates and yield from client campaigns Coaching of other team members in analytics tools and techniques What You Need To Bring To The Role: Experience with reporting visualisation software (Tableau, Data Studio) Experience with SQL and some exposure to Database technologies (BigQuery, DocumentDB, PostgreSQL or similar) Proficient in Google Analytics and ideally, experience with Google AdManager Strong MS Excel skills and/or Google Sheets skills Willingness to roll up your sleeves and get things done in a fast-paced environment Keen interest in solving problems and identifying areas of improvement Strong team orientation, but capable of operating independently A desire to support others to develop their technical proficiency What Will Give You The Extra Edge: Experience in a commercial or digital retail environment Working knowledge of Python and Javascript Knowledge of dbt (Data Build Tool) Ability to be adapt to a wide variety of technologies How Can You Join The Team: If this sounds like you, and you are up for a fresh challenge with a great company, please click apply now and ensure that your CV and cover letter has been uploaded to your profile. Please contact Canstar's Talent Attraction Specialist, Emily Conaghan, via careers@canstar.com.au for general enquiries. Supportive and flexible working environment, Training and development opportunities in areas that matter to you, Health & wellbeing program of benefits

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Work type
Full-Time
Keyword Match
... proficiency What Will Give You The Extra Edge: Experience in a commercial or digital retail environment Working knowledge of Python and Javascript Knowledge of dbt (Data Build Tool) Ability ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Brisbane

Bank Services Lead

RACQ

Description RACQ Bank in 2021 contiues to drive growth, resiliance and optimisation for our Members, with this purpose remaining at the forefront of our Bank Services. In line with this purpose we have an opportunity within the Bank Resiliance team for a Bank Services Lead . Bank Services Lead's key focus is to lead key objectives to support bank teams with execution of a member driven strategy through the implementation of effective and efficient key strategies encompassing a financial wellbeing lens, operational plans, processes and procedures for the Bank in a continuous improvement project and standards delivery style capacity. This role is ideal for a banking specialist with experience in/looking to continue to drive change in Bank Services. This is a full time, parental leave cover until 26th March 2022. About You 3-5 years relevant knowledge and experience of banking sector retail sales / service operations capacity. Excellent analytical, organisation and prioritisation skills. Strong stakeholder management skills and people engagement capability. Experience in change management practices. Demonstrates a strong ability to read, analyse and communicate written and verbal information. Experience in working in cross-functional teams. Demonstrated ability to work in a fast paced and demanding environment. Demonstrated experience supporting teams. It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks to. Onsite parking, employee gym & café. Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family. Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Applications close: Friday 5th March 2021 Please Note: you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. If you would like further information, please contact Michaela Marks from Talent Delivery michaela.marks@racq.com.au Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... March 2022. About You 3-5 years relevant knowledge and experience of banking sector retail sales / service operations capacity. Excellent analytical, organisation and prioritisation skills. Strong stakeholder ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Workforce Planning Analyst

RACQ

Description At RACQ we understand the importance of workforce and resource optimisation for our front-line teams in our call centres and membership teams. Our dedicated Resource Optimisation Team have a permanent role opening for a skilled Workforce/Resource Planning Analyst to join the team and utilise their expertise to produce and administer staff forecasts for the business, which includes review and validation of data using industry best practice methods. The position will produce short, medium, and long-term staffing forecasts & perform the role of conduit between the Senior Data Analytics Consultant responsible for developing the workload forecasts, business stakeholders, and the Resource Planning team. You will actualise this through; producing forecasting models to ensure optimal resourcing requirements to achieve grade of service benchmarks. Production and maintenance of workload and staffing requirement forecasts for the business to support a best practice workforce planning framework. Pro-active identification of project inputs and other business impacts and management of their inclusion into the forecasts. Identification of continuous improvement opportunities for forecasting processes. Maintenance of the group-workforce management systems including data entry and forecasting parameters and scenario maintenance and provision of business insights and analytical data to support aspirational shrinkage targets. About you. 3-5 years relevant experience in a call centre, retail, financial services or similar environment. Advanced Microsoft Office Skills (Excel, Word and PowerPoint). Previous experience in an analytical role or/and resource planning role. Ability to produce meaningful reports and proposals at strategic and operational level. Knowledge of call centre and workforce planning software. Desired experience in Aspect WFM. Understands and can accurately interpret EBAs. Experience in providing staffing forecasts for medium to large enterprises. Experience in data analysis. Demonstrated ability to drive continual improvement. Excellent communication, negotiation and presentation skills which deliver results for the business. Proven ability to respond quickly and decisively to drivers within and external to the business. Ability to influence a diverse group of stakeholders. High degree of accuracy and attention to detail. Demonstrated high level of interpersonal skills for negotiating priorities and conflict resolution. Demonstrated ability to solve routine problems and to apply initiative to unusual/unknown situations. It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too. Onsite parking, employee gym & café. Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family. Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more Ready to apply? You've got this. Application Closing Date Monday 8th March 2021 Please Note. you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact Michaela.Marks@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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Work type
Full-Time
Keyword Match
... to support aspirational shrinkage targets. About you. 3-5 years relevant experience in a call centre, retail, financial services or similar environment. Advanced Microsoft Office Skills (Excel, Word and PowerPoint ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Education Officer

RACQ

Description Full-Time | 14 - Month Contract | Brisbane Be part of an inspired team who make a difference to the lives of young people every day by teaching our award-winning road safety education programs to schools and community groups. As an RACQ Education Officer you will deliver our flagship primary-school road safety education program - Streets Ahead - throughout Brisbane and South East Queensland. You will also assist in the delivery of the Streets Above program in association with LifeFlight Helicopter Rescue. From Preparatory to Year 6 our engaging in-classroom presentations teach students to become safer pedestrians, passengers, and cyclists. Mix your passion of teaching with our vibrant and hands-on presentation methods to bring out your best. This is a full-time, 14-month contract beginning in mid-April. The role is based in Brisbane and will include travel throughout greater South East Queensland at least twice a year for a week at a time. Standard working hours of 7.5 per day with slight variations to start/finish time as required. About you Demonstrated experience in presenting engaging education programs in a classroom teaching environment. Tertiary qualification in Education. Current open C class Driver Licence. Suitability to Work with Children Card (Blue Card). It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance. There are plenty of other perks, too Free Roadside Assistance and up to 25% off RACQ insurance products. weFlex working environment providing mutually agreeable work flexibility Access to health and wellbeing benefits & Employee Assistance Program A wide variety of travel, accommodation, retail and automotive discounts Be part of a respected organisation with the mind of a business and the heart of a club Ready to apply? You've got this. Applications close 8th of March 2021. Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process. RACQ is a Circle Back Initiative employer - we commit to respond to every applicant. Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Work Locations Edward Street 60 Edward Street Brisbane 4000

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Work type
Full-Time
Keyword Match
... Access to health and wellbeing benefits & Employee Assistance Program A wide variety of travel, accommodation, retail and automotive discounts Be part of a respected organisation with the mind of a business and the ...
1 week ago Details and apply
1 week ago Details and Apply
QLD > Brisbane

Senior Accountant/Assistant Manager

KPMG

Join KPMG's External Audit Division and start planning for your future We do our best work together Learn how we value, celebrate and support our employees KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive, disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. The auditing world is changing and we want you to come help us change it. Standardisation, automation and digitalisation is the future of audit at KPMG. Questioning 'why' is the environment we encourage and where our people strive. KPMG want you to have the ability to challenge the way things were done in the past while working on multiple industries and high profile brands - because we believe 'if you never stretch, you never grow!' Joining us means you will be part of an agile and flexible working environment that can offer you best in class learning and personal development opportunities. Not to mention an array of benefits including annual flu vaccinations, volunteer leave, discounted health insurance, MS Office for home products and a load of retail discounts. The Audit & Assurance team provides value to our clients through the delivery of specialised quality audit and assurance services. We collaborate with a broad range of clients including ASX listed organisations, private companies and family businesses. The nature of the work we do in Audit has an immediate impact on the lives of our clients. By sharing this journey, we create unique connections that offer endless opportunities to continue making a difference. Each day, we work with some of the most exciting, innovative and important businesses in Australia. We provide specialised services that enable our clients to focus on their growth journey, as they change the landscape of our economy. Come and be a part of our dynamic, fast growing, market leading team who is committed to helping our clients succeed Due to growth within our existing client base, we currently have opportunities in our market leading External Audit division across the Senior Accountant and Assistant Manager levels Your Opportunity Be accountable for leading and managing engagements of high-profile clients and all aspects of audit delivery, client service and business development Be responsible for executing advisory related engagements Provide inspirational and engaging leadership to grow and develop our talent Form strong relationships with our prestigious audit clients and play a key role in the delivery of quality assurance and reporting Benefit from career building experiences through your work on some of the largest audit clients Enjoy a journey offering considerable scope to grow through our structured future leadership program Look forward to capitalising on interesting career opportunities on offer through our Global network of offices How are you Extraordinary As the successful candidate you will: Be CA/equivalent qualified Experience working across Private and Corporate clients is not essential, however is desired Bring a proven track record of high performance and success Have gained strong IFRS skills Possess exceptional problem solving and analytical skills Possess highly developed written and verbal communication skills Possess demonstrated team leadership abilities The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... flu vaccinations, volunteer leave, discounted health insurance, MS Office for home products and a load of retail discounts. The Audit & Assurance team provides value to our clients through the delivery of specialised ...
2 months ago Details and apply
2 months ago Details and Apply
QLD > Gold Coast

Lifestyle Officer - Mudgeeraba

Estia Health

At Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role Estia Health Mudgeeraba are looking for an experienced Lifestyle Officer to join their team on a casual basis working across a range of morning, afternoon and evening shifts. At Estia Health, our team takes great pride in providing our residents with a great experience whilst in our care. Our Lifestyle Assistants/Officers are responsible for delivering engaging lifestyle programs to support the social and physical wellbeing of our residents. The role involves: Planning, implementing and maintaining lifestyle programs in line with our residents' needs and preferences Maintaining appropriate documentation and contributing to quality compliance About you You'll bring to the role your passionate and caring nature and you will have: Previous experience in a Lifestyle role within aged care or a similar environment (highly regarded) Certificate IV in Lifestyle, Diversional Therapy or similar Strong communication and documentation skills Innovative ideas and a sense of fun Compassion for our residents A commitment to keeping yourself and others safe The right to work in Australia What we will do for you At Estia Health, we love to see our team members grow with us. We encourage you to develop your skill and capability and have a range of structured clinical and professional development programs to help you grow your career. Join us! If you would like to know more, please call us on (07) 5565 0900 or by emailing us at mudgeeraba@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Multiple opportunities available, Join the team now and make a difference to our residents' lives, Excellent team environment

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Work type
Part Time
Keyword Match
At Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
QLD > Gold Coast

Team Leader - Beaudesert

Claro Aged Care and Disability Services

A career in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking an experienced leader to join our experienced and down-to earth team in our brand-new residential facility in Beaudesert. As an Accommodation Team Leader, you will be leading a team of dedicated Support Workers. You will be responsible to provide leadership and continuously improve Supported Accommodation Services for people living with disability in a variety of accommodation settings. Each day will look a little different, but your key responsibilities will likely include: Providing varying levels of hands-on personal care Leading and motivating the team to ensure the provision of high-quality direct care services for people with a disability and complex support needs to meet individual customers' needs Administrative tasks related to procedures, documentation and reporting Developing and maintaining effective communication channels with clients, families and support staff Ensuring all policies, procedures and legislative requirements are understood and followed by staff Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We are looking for a solution focused and flexible leader with strong interpersonal and people management skills. Our ideal candidate will be a client-oriented person and hands on mentor with previous experience in providing quality personal support services to people with disability. To do well in this role, you will have: Min. certificate 3 in Disability, Aged Care or Individual Support Complex care skills - manual handling, bowel care, catheter care, peg feeding etc. Prior experience managing and rostering a large group of staff would be beneficial Great interpersonal skills and ability to liaise with internal and external stakeholders to ensure care and support of customers are met Great computer skills and the ability to interpret data and prepare reports using clear, concise language that is appropriate for the intended audience A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
A career in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking an experienced leader to join our experienced and down-to ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
QLD > Gold Coast

Assistant Manager- Tax, Transactions & Accounting

KPMG

Contemporary and flexible working environment Ongoing mentoring, training and professional development Positive, collaborative and people-focused team culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Enterprise Tax Transactions and Accounting supports clients to look ahead to see how their business decisions can be affected by tax legislation. More than ever before, tax is playing a vital role in shaping political and business agendas as the world faces rapid globalization and increased competition. In this new world of tax, clients rely on KPMG to help them achieve competitive advantage. We are equipped to decisively deliver new ways of thinking, big-picture perspectives and acute insights that help clients make informed choices to deal with complex issues. Your Opportunity Due to continued growth, we are now looking to recruit talented Junior, Intermediate and Senior Advisors into our team . This role will see you: Provide tax and accounting advice and solutions to a diverse portfolio which includes family groups, trusts and partnerships, foreign subsidiaries and mid market companies Further develop your technical expertise working across services including tax and accounting compliance and business/tax advisory Play a key role across the full scope of client engagements including regular client contact and attending client presentations and meetings with senior leaders Develop into a mentor to other less experienced team members and encourage their continued professional development How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As the successful candidate you will have two to six years' experience in tax, accounting or business services in a similar environment. Coupled with this you will also have a passion for ongoing learning, excellent interpersonal, communication and presentation skills and experience in building relationships. You will have initiative and be excited to help create innovative solutions in a changing world of service delivery. We are seeking candidates that are starting, in progress or have finalised their qualifications such as CA, CPA, CTA or Masters of Tax. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Full-Time
Keyword Match
Contemporary and flexible working environment Ongoing mentoring, training and professional development Positive, collaborative and people-focused team culture KPMG Australia is part of a global network ...
1 month ago Details and apply
1 month ago Details and Apply
QLD > Sunshine Coast

Contracts Coordinator

Melbourne Water

Our Organisation We love water and love life. What we do makes a vital contribution to Melbourne's famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. It's a pride we share in helping to make greater Melbourne a fantastic place to live. Reporting to the Program Lead, you'll have the opportunity to make a difference and add to our work environment, within a place where you can learn and perform to your fullest potential. The Role As the Contracts Coordinator you'll be responsible for the implementation, administration and continuous improvement of procurement plans to support the ongoing delivery of works for Waterways and Land activities. The role will be responsible for the implementation of category level sourcing strategies, lower value tender activities, contract administration, contract management for goods and services in an operational environment and supplier relationship management procedures. This is a six month fixed term contract. Make an Impact Become part of a talented and passionate team dedicated to enhancing life and liveability in Melbourne and beyond. Doing truly meaningful work in a supportive and inclusive culture that encourages you to make the most of your talents. We provide a range of employee benefits that will make your experience working at Melbourne Water both professionally and personally rewarding. Freedom Melbourne Water is committed to flexible working. We offer a variety of flexible arrangements to suit our employees varied needs and the business, including purchased leave, varied start and finish times, working from alternative locations, part time work and 9-day fortnights. We understand that Melbourne Water and our customers benefit from enabling our employees to achieve balance in work and life. People Our people are passionate, welcoming and inclusive. We welcome applications from everyone, including people with disability, mature age and young job seekers, members of the LGBTI+ community, and people from culturally diverse backgrounds. Melbourne Water welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples. Your Skills and Experience Relevant procurement experience and highly developed negotiation skills High level of attention to detail and business acumen Strong communication and conflict management skills Ability to be proactive and work independently or as part of a team Demonstrated experience in the use of procurement and contract management systems Demonstrated experience in building and maintaining relationships with internal and external stakeholders and vendors For more information, please see the attached Position Description: Position Description - Contracts Coordinator.pdf How to apply To apply for this six month fixed term contract please click on the "apply" button and complete the online application form. Closing date: Sunday 14 March 2020 at 11:55pm AEST Please note a Police Check / Health Assessment is required for this position.

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Work type
Full-Time
Keyword Match
Our Organisation We love water and love life. What we do makes a vital contribution to Melbourne's famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, ...
5 days ago Details and apply
5 days ago Details and Apply
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Work type
Full-Time
Keyword Match
... big milestones - Buying a car! As a Lending Sales Associate in the Vehicle Finance team, you will be responsible ... Banking and Financial Services is Macquarie's retail banking and financial services business, providing ...
3 weeks ago Details and apply
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VIC > Bendigo & High Country

Customer Service Opportunities Sunraysia Area

Commonwealth Bank

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Work type
Full-Time
Keyword Match
... opportunities in our Sunraysia & Mildura Area Customer Service Network team. Do work that matters The Customer Service Network Team serves on the frontline in our retail branches. You'll help our customers realise ...
6 days ago Details and apply
6 days ago Details and Apply
SA > Adelaide

Customer Service Opportunities SA Southern Area

Commonwealth Bank

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Work type
Part Time
Keyword Match
... matters The Customer Service Network Team serves on the frontline in our retail branches. You ... possible care and experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, ...
2 days ago Details and apply
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Work type
Full-Time
Keyword Match
... we do. See yourself in our team The Retail Bank is the public face of CommBank - in ... from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Customer Service Officer - 12 month fixed term contract

Citi Australia

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Work type
Full-Time
Keyword Match
... . The ideal candidate will have: Previous experience working in a customer service environment, ideally call centre based. Experience within retail or hospitality is also highly regarded A high degree of drive ...
1 week ago Details and apply
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NSW > Sydney

Customer Service Officer

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Work type
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Keyword Match
... is the establishment of an epic Sales and Customer service team. Be part of the revolution of the ... … About the opportunity… We are seeking a Customer Service Officer to join our dynamic Relationship Management team in ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Customer Service Officer

Eclipx Group

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Work type
Full-Time
Keyword Match
... is the establishment of an epic Sales and Customer service team. Be part of the revolution of ... … About the opportunity… We are seeking a Customer Service Officer to join our dynamic Relationship Management team in ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Retail Operations Associate

Macquarie Group

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Work type
Full-Time
Keyword Match
... role, you will have previous experience in Customer Service, Financial Services or in a client services role ... Banking and Financial Services is Macquarie's retail banking and financial services business, providing a ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > NSW North Coast

Funding Business Partner - Mid North Coast

Estia Health

As an ASX200 listed company in Australia's fastest growing industry, Estia Health is dedicated to caring for thousands of older Australians who choose to make Estia their home. As we continue to expand, we are striving to attract, develop and retain the best talent in Aged Care. With over 7500 employees in both metropolitan and regional Australia, we are proud to be a values based organisation providing meaningful careers. About the role We are seeking a driven healthcare aged care professional to join us in the role of Funding Business Partner, supporting our Mid North Coast based portfolio on either a full time or part time (4 days pw) basis. The Funding Business Partner is responsible for overseeing, monitoring and assisting Estia Health sites with the coordination of accurate and timely ACFI appraisals and providing corporate and site specific education. About you We are looking for strong leaders in the Aged Care sector with experience driving ACFI outcomes. Advanced knowledge of the ACFI tool, aged care funding system and business rules. Prior ACFI experience. AHPRA registration highly desirable Proven leadership skills and experience managing a team to achieve a positive team culture and required business outcomes. Demonstrated experience in conducting care assessments and developing care plans. Understanding of financial reports and the ability to undertake financial analysis. A current drivers license and ability to travel to Estia Health sites. What will we offer in return? Open, friendly, collaborative team - feel supported though enjoy autonomy to deliver your work Fast paced, progressive environment Estia offers a range of benefits including workplace banking, novated leases and EAP services Join us! If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page. We support a holistic approach to Work Health and Safety by supporting our homes with a commitment to keeping our residents and team members stay safe and well.

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Work type
Full-Time
Keyword Match
... healthcare aged care professional to join us in the role of Funding Business Partner, supporting our Mid North Coast based portfolio on either a full time or part time (4 days pw) basis. The Funding Business Partner ...
1 week ago Details and apply
1 week ago Details and Apply
SA > Other Regions SA

Disability Support Worker - Limestone Coast

Claro Aged Care and Disability Services

• Inhome care & community access/activities • A variety of shifts including weekdays, weekends and active overnights • Must have a drivers license and a car A career in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking a Disability Support Worker to join our experienced and down-to earth team in Limestone Coast. Each day will look a little different, but your key responsibilities will likely include: · Providing support in everyday daily activities around the home, like cleaning, gardening and assistance with daily activities · Providing support with hygiene and personal care · Assistance, support, and chaperoning activities outside the home environment which may include transportation of your client · Assisting with medication compliance which may include the dispensation of prescription medication · Meal assistance which may include meal preparation Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We're looking for caring, people focused individuals who will brighten our client's days and make a positive impact on their lives. To do well in this role, you will/may have: · Ideally 1-3 years experience in the field working as a Support Worker · Certificate III (or higher) in Disability Care, Mental Health, Home & Community Care, Aged Care or Individual Support A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! email: recruitment@claro.com.au Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Part Time
Keyword Match
... now seeking a Disability Support Worker to join our experienced and down-to earth team in Limestone Coast. Each day will look a little different, but your key responsibilities will likely include: · Providing support in ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > NSW North Coast

Customer Banking Specialist Grafton

Commonwealth Bank

Please note this is a 12 month contract opportunity offering 24.75 hours per week. Monday to Friday flexibility is key during branch operating hours (9-5pm) Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
15 hours ago Details and apply
15 hours ago Details and Apply
NT > Darwin

Customer Banking Specialist Darwin

Commonwealth Bank

Please note this is an expression of Interest for Customer Banking Specialist opportunities in the Darwin NT Area, offering approx. 20 hours per week. Monday to Friday flexibility is key during branch operating hours (9- 5pm) . Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
2 days ago Details and apply
2 days ago Details and Apply
SA > Other Regions SA

Customer Banking Specialist Port Lincoln

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 9:15 - 15:00 Tuesday9:15 - 15:00 Thursday 9:15 - 13:45 Fri9:15 - 16:15 Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
14 hours ago Details and apply
14 hours ago Details and Apply
NT > Alice Springs

Customer Banking Specialist Alice Springs

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday 9-4 Tuesday 9:30-4 Wednesday 9:30-4 Thursday 9:30-4 Friday 9:30-4 Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a ...
13 hours ago Details and apply
13 hours ago Details and Apply
NSW > Other Regions NSW

Sales Representative - Regional NSW

PepsiCo - ANZ

Work for a global company representing some of the world's most trusted and iconic brands. We are looking for someone with passion and creativity to represent some of Australia's most loved snacks such as Smith's, Doritos and Red Rock Deli. PepsiCo Australia & New Zealand is well known as a progressive and people focused business, and we believe our diverse workforce is the key to our success. We value our employees and their families and offer an agile and flexible working environment with emphasis on work life quality and health. To continue our success, we are looking for a Sales Representative for Regional NSW - NSW Central Tablelands, Central West, and the Orana Region. This role is suited to someone residing in Parkes, Orange, Bathurst, Dubbo or surrounds. As the route is geographically large, one overnight stay per week is involved. What we need is someone with Sales Rep experience in FMCG and a 'can do' attitude. This role is supporting our corporate customers such as Woolworths and Coles, as well as Independent supermarkets, licensed venues and convenience outlets. The SDR role involves driving sales growth via distribution of our core brands and our exciting innovation, setting up displays, activating and advising on promotions, and offering exceptional customer service. Comes with a company car, Monday to Friday work days, and is suited to someone with a positive and resilient attitude. Our brands are both fun and exciting, with promotional activity and event activations happening year-round. Creativity is a big plus! Merchandising displays is a part of the daily role, however no heavy lifting is involved. **The successful person for this role must have an excellent driving record and majority of licence points available** You Will Be: Successfully supporting your territory of customers Sourcing new business opportunities along the journey plan Actioning business calendar activities and bringing to life in store activations Selling in new stock and execute new product displays Retaining and continuing to build great relationships with internal/external stakeholders Delivering product growth and helping to drive profitability through ranging our mix of products in stores Discussing Category and Shopper insights with retailers to educate and implement key strategies You Will Have: A love of driving with a valid NSW drivers licence and good driving record (will be checked) Full Australian working rights with no restrictions Relatable sales experience in FMCG Discipline and motivation to work autonomously with support of the NSW Sales Team Excellent influencing and negotiation skills with a positive attitude towards our customers Confidence in having a natural selling conversation The ability to effectively prioritise your workload and be self-motivated A good understanding of working with achievable goals & metrics Skills to have a natural selling conversation The ability to effectively use retail math's within a selling conversation with a retailer What we can offer you: No weekend work with some flexibility through the week A company vehicle and a competitive remuneration package Retail and service discounts through our online programs Health initiatives through our Health and Wellness programs Personal and professional growth opportunities through PepsiCo Learning Offerings online Working at PepsiCo: At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. We are committed to recruiting, training and retaining high quality people. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. PEPSICO'S job application process for this role: Submit your application via our website Text and self-recorded video interview Face to face ZOOM interview and skills evaluation Online ability assessment process Medical assessment related to role Reference and background checks including licence and driving record check

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Work type
Full-Time
Keyword Match
... and advising on promotions, and offering exceptional customer service. Comes with a company car, Monday to ... natural selling conversation The ability to effectively use retail math's within a selling conversation with a ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Analyst - Credit Risk

APRA

Make a genuine impact on the Australian community and protect the resilience of the financial system during a critical time. Opportunities available in the Credit Risk team, where you will contribute to retail and non -retail credit risk assignments across the whole Banking industry. Join a flexible and inclusive culture with support to grow and develop your finance career. APRA's mandate is to protect the Australian Community by establishing and enforcing prudential standards and practices designed to ensure that, under all reasonable circumstances, financial promises made by institutions we supervise are met within a stable, efficient and competitive financial system. To help us deliver on our mandate and strategic priorities, our Banking team is looking for highly talented individuals with experience in Retail or Non-Retail Credit Risk to join us in a critical area of the division. As a senior analyst in the Credit Risk team, you will work with internal and external stakeholders and will provide premium advice on credit risk and associated issues in order to support APRA's activities and objective of providing a prudentially sound financial system. You will work within a team of Credit Specialists performing assignments across all of APRA's supervised banking entities. About the role The responsibilities include: Participating in credit reviews by delivering in-depth analysis, risk assessment, and assisting in problem solving. Participation in project and other ad hoc initiatives leveraging an aptitude in critical thinking and innovation. Maintaining effective working relationships, demonstrating strong communication skills Maintaining and enhancing up to date and relevant knowledge of issues impacting credit risk profiles within regulated institutions and within the Australian financial system. Identification of emerging risks and prioritisation of existing risks ensuring adequate coverage providing sound assurance as to the resilience of the financial system APRA offers unprecedented exposure to the Financial Services industry. You will work amongst a team of highly skilled credit specialists, to positively influence industry best practice and the stability of the Australian financial system. Within this environment, you will have the opportunity to contribute your analytical expertise, as well as expanding your current skill set. To be successful you will ideally have a Credit Risk background in credit decisioning and/or assurance roles, strong analysis, organisational and negotiation skills and the ability to liaise with stakeholders at all levels of business. You will have very well-developed written and verbal communication skills for advising internal clients, explaining procedure and determining requirements. Your business writing should be sharp and succinct, evidencing your ability to assess a wide variety of information sources to distil key issues. You will also possess a keen eye for detail and priority management skills. You will have a positive mindset and an energetic approach to problem solving with a willingness to offer new ideas and a fresh perspective. A strong understanding of banking related risk management practices will be highly regarded. Qualifications in a finance-related discipline are essential

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Work type
Full-Time
Keyword Match
... team, where you will contribute to retail and non -retail credit risk assignments across the whole ... is looking for highly talented individuals with experience in Retail or Non-Retail Credit Risk to join us in a critical ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Settlements Associate

Macquarie Group

We are currently looking to recruit a Settlements Associate to join the Asset Finance team in either Melbourne or Sydney. This is an exceptional opportunity to join a successful business. As a key member of the team you will be responsible for checking loan documentation, invoices and supporting documentation for accuracy and completeness to enable settlement. Using your critical eye for detail you will accurately prepare entries for disbursement of loan funds to pay for purchased assets and any associated costs, ensuring approval conditions are met. Harnessing your ability to work under pressure and work to tight deadlines, both autonomously and as part of a team, you will work towards achieving an individual and team KPI relating to both efficiency and quality standards on a daily basis. Using your exceptional communication skills and strong telephone manner, you will act as a primary point of contact for our introducers, working with them to deliver a premium service experience and resolving issues to ensure smooth settlement of loan transactions. Work closely with customers to achieve mutually beneficial outcomes, exercising discretion and common sense to deliver a personalised premium service while meeting the needs of our organisation. To be successful in this role, you will have previous experience in Customer Service, Financial Services or in a phone-based client services role, preferably hold a tertiary qualification. Strong numerical and time management skills will be highly valued as you will be working to deadlines ensuring applications are funded correctly and within agreed timeframes. If you possess the relevant skills and experience, submit your application via the 'apply' link. Find out more about Macquarie careers at  www.macquarie.com/careers    About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... this role, you will have previous experience in Customer Service, Financial Services or in a phone-based client ... Banking and Financial Services is Macquarie's retail banking and financial services business, providing a ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Quantitative Analyst

Macquarie Group

Quantitative Analyst, Banking & Financial Services Treasury Apply your quantitative skills to solve real world commercial problems. Banking & Financial Services Treasury is a function within the Product & Technology Division of Banking & Financial Services Group. Within this Treasury team are the Funding, Liquidity and Interest Rate Risk Management, Capital, Provisioning & Risk Modelling disciplines. The team works in collaboration with the sales, product prudential, credit, technology and communications teams to optimise business opportunities within clearly understood and acceptable risk parameters. Our Banking and Financial Services Treasury team maintains close working ties with Macquarie's central Risk Management Group and Financial Management Group. The role of Junior Quantitative Analyst, Stress Testing and Governance includes development and execution of stress testing models across Banking and Financial Services portfolios (retail and non-retail), as well as assisting with and maintaining the model governance framework across Banking and Financial Services Treasury. You will be responsible in translating macro-economic scenarios into portfolio P&L and capital requirements. As part of this role, you will develop an understanding of capital, provisioning, liquidity, funding, credit modelling, balance sheet management and how they interplay. Successful applicants will have a quantitative background (maths, stats, engineering, actuarial), with a commercial outlook and strong problem solving skills. Stress testing experience not essential. If you enjoy a fast paced environment and are looking to broaden your technical skillset, then apply today. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... across Banking and Financial Services portfolios (retail and non-retail), as well as assisting with ... Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Illawarra & South Coast

Business Banker - Figtree

Commonwealth Bank

Contribute to our high performing Small Business Banking team at CBA Drive business development within your local business community Join CBA's journey to becoming the #1 Business Bank See yourself in our team: The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customer by Building deep connections, Having compelling proposition and Exceptional Execution. Do work that matters: We are looking for a commercial lending Business Banker to join our branch in Figtree. Be part of a high performing branch and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end to end fulfilment of those needs. As Business banker you will be accountable for business development within your local business community and will support retention of client relationships by providing a premium service. More specifically, you will: Facilitate great customer conversations that help to understand their goals and needs and providing relevant and timely solutions. This will include the origination of a range of solutions for businesses including, but not limited to, commercial lending up to $250K, asset finance, merchant facilities and everyday banking solutions. Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights. You have an understanding of the home ownership solutions available to business customers. Be a brand ambassador within the local business community, building awareness of the CBA business banking proposition. This may also involve hosting small business education events that support the ongoing financial wellbeing of businesses. Regular attendance to key stakeholder meetings to help build awareness of Small Business service offering and proactively work together to build referral partnerships and deal with service pain points We want to hear from you if you have: Experience in commercial lending or B2B sales Home lending experience Sound financial analysis skills and commercial acumen Excellent interpersonal skills and stakeholder engagement/management skills Excellent customer engagement skills (both face to face and non-face to face) Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact Passion for Small Business customers or experience in or managing a Small Business FSRA Tier 2 Accreditation Formal training to support Home lending discussions which may include Cert IV in Banking Services qualifications (preferred) Our culture At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people; through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... wellbeing of people, businesses and communities. At CommBank you can be you. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
1 day ago Details and apply
1 day ago Details and Apply
WA > Goldfields & Southern WA

Driver; Katanning

Viva Energy

Liberty Oil Australia have a proud history of truly independent fuel retail and distribution in Australia. We operate a regional network of fuel depots and distribute hundreds of millions of litres of fuel a year, making Liberty one of the largest wholesalers operating right across Australia. Today, we have a great opportunity to broaden our reach and grow further presence in regional Australia. The role Rigid and Quad Dog combination Overnight shifts Competitive wages Due to current growth, we are recruiting for a driver to join the Liberty team, based at Kattaning. In this role, you will be primarily responsible to fill the depot, complete some drops enroute and preload the truck for the day driver. This is a great opportunity to join a professional business, where your skills and experiences will be well regarded. We are looking for drivers who have a genuine commitment to safety and customer service. In return, we offer well maintained vehicles and equipment, a supportive and friendly team and competitive salary. Skills and experience Minimum 5 years' heavy vehicle driving experience Must hold a heavy combination or multi combination licence A dangerous Goods licence is highly advantageous Previous experience transporting fuel and lubricants highly advantageous Ability to load and deliver fuel with compliance to Dangerous Goods Act Demonstrated commitment to safety and health practices Excellent customer service and communication skills Successful candidates will need to satisfy our pre - employment checks including drug and alcohol screening, medical checks and driver history report. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander people are encouraged to apply.

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Work type
Full-Time
Keyword Match
... have a proud history of truly independent fuel retail and distribution in Australia. We operate a regional ... who have a genuine commitment to safety and customer service. In return, we offer well maintained vehicles ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Bathurst & Central West NSW

Driver - Warren

Viva Energy

Liberty Oil Australia have a proud history of truly independent fuel retail and distribution in Australia. We operate a regional network of fuel depots and distribute hundreds of millions of litres of fuel a year, making Liberty one of the largest wholesalers operating right across Australia. Today, we have a great opportunity to broaden our reach and grow further presence in regional Australia. The role Triaxle Semi Day Shifts Competitive wages Due to current growth, we are recruiting for a fuel delivery driver to join the Liberty team, based at Warren. As a fuel delivery driver you will be responsible for the safe delivery of fuel products from our depots to our rural and commercial customers, whilst providing great local service. This is a great opportunity to join a professional business, where your skills and experiences will be well regarded. We are looking for drivers who have a genuine commitment to safety and customer service. In return, we offer well maintained vehicles and equipment, a supportive and friendly team and competitive pay. Skills and experience Minimum 5 years' heavy vehicle driving experience Must hold a heavy combination or multi combination licence Ability to load and deliver fuel with compliance to Dangerous Goods Act Demonstrated commitment to safety and health practices Excellent customer service and communication skills A dangerous Goods licence is highly advantageous Previous experience transporting fuel and lubricants highly advantageous Successful candidates will need to satisfy our pre - employment checks including drug and alcohol screening, medical checks and driver history report. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander people are encouraged to apply.

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Work type
Full-Time
Keyword Match
... have a proud history of truly independent fuel retail and distribution in Australia. We operate a regional ... who have a genuine commitment to safety and customer service. In return, we offer well maintained vehicles ...
1 day ago Details and apply
1 day ago Details and Apply
VIC > Geelong & Surf Coast

Trainee Laboratory Technician - Day

Viva Energy

About us We are Viva Energy, one of Australia's leading energy companies. Every day we help Australians reach their destinations by making, importing and delivering the fuels, lubricants, chemicals and bitumen they need to get there. We are the exclusive Shell licensee in Australia. Our Geelong Refinery has been part of the local community since 1954. As one of the largest refineries in Australia, it supplies more than half of Victoria's fuel through our extensive network of service stations and through our commercial partnerships with some of Australia's biggest companies in the aviation, marine, transport, resources, construction and manufacturing industries. The diversity of our business creates real opportunities for our people. Our people are known for achieving results, working together and outstanding customer service. As a company, we also have a deep commitment to safety, care for the environment and passionate support for our local communities. Together we are committed to building Australia's energy future. About the role This is a great opportunity as a Laboratory Technician that will see you being a contributing team member in the Geelong Refinery Laboratory. You will carry out plant stream, finished product and test run sample analysis. This opportunity will be on Day shift on a 6 month fixed term contract About you You will have experience in a Laboratory environment coupled with a TAFE certification on Laboratory Technology (or equivalent). A good understanding of "best lab practice" gained in a commercial laboratory would also meet requirements for the role; training in the hydrocarbon industry will be provided to ensure you are given the tools to succeed in this role. A demonstrated commitment to safety is also an essential requirement for this role. A valid driver's licence is required for this role. Our Culture 'The Viva Energy Way' is all about living our values and behaviours every day, and working towards our purpose which is to 'help people reach their destination'. We look for people who will live our values - integrity, responsibility, curiosity, commitment and respect. We know our people and culture are core to our success and give us a competitive edge. This is why we describe our Company as being driven by people. We believe diversity in the workplace is every bit as important as it is in everyday life, we have been awarded the WGEA Employer of Choice for Gender Equality for the past three years running. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander people. We recognise that you may have commitments and interests outside of work and offer a variety of flexible working arrangements to ensure your needs and aspirations are supported. Benefits We offer a supportive and collaborative environment, focused on innovation and developing a team of valued, specialised and highly capable professionals. We offer above market superannuation, discount on Fuel and our parental leave provisions are industry leading. How to apply Apply by the link below, applications close Friday 12th March 2021.

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Work type
Full-Time
Keyword Match
... real opportunities for our people. Our people are known for achieving results, working together and outstanding customer service. As a company, we also have a deep commitment to safety, care for the environment and ...
4 days ago Details and apply
4 days ago Details and Apply
VIC > Melbourne

Senior Case Manager - Workers Compensation

Allianz

Senior Case Manager - Workers Compensation VIC Allianz is the home for case managers who dare to build long relationships rather than fulfil short-term objectives. We currently have opportunities to join our supportive team as a Case Manager. Bring your passion and excellent customer service skills to build a meaningful career where you will helping others. What if you could put the customer at the heart of everything you do? You'll be directly improving our customer's lives and well-being. You'll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As someone who builds excellent relationships, you'll help individuals, engaging with them and their workplace on the steps involved in their claim. Along the way, you'll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim. You'll be responsible for: Determining liability and managing a portfolio of Workers' Compensation claims Issuing dispute notices on applicable claims Supporting customers step-by-step through our Case Management and Injury Management programs Welcoming and helpful written and verbal customer communication Nurturing excellent customer relationships and creating positive experiences Important to your success: You will have the drive and interest to use your related degree or customer focused experience and approach to grow a career as a Case Manager. Tertiary qualification is highly desired (Allied Health, Rehabilitation, Physiotherapy, Nursing or Occupational Therapy qualifications will be viewed favourably) You will demonstrate the ability to understand the importance of early intervention and individualised claims management You will be known for your empathetic style and customer focused approach which allows you to 'walk in our customer's shoes' The ability to handle difficult situations and act in a professional manner whilst resolving complex situations in a timely manner Solid problem solving and relationship building abilities Excellent time management skills and the ability to adapt when changes occur. What's on offer? Work on a single portfolio of claims where you will have stability Learning is not left to chance - you'll be exposed to ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life About us: Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers

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Work type
Full-Time
Keyword Match
... currently have opportunities to join our supportive team as a Case Manager. Bring your passion and excellent customer service skills to build a meaningful career where you will helping others. What if you could put the ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
VIC > Melbourne

Customer Experience Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting customer service teams in the Fleet Space - APPLY NOW! Revolutionise Customer Experience; Be part of a fast-paced, collaborative team; Multiple Locations available. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an exciting career opportunity for an experienced Customer Experience Consultant to join our dynamic Novated Sales and Customer Experience Team at our Sydney or Melbourne office. You will be responsible for: Management of a variety of customer queries concerning novated leasing and salary packaging; Guiding customers through the leasing life-cycle; Proactively contacting customers and internal stakeholders to resolve customer cases and queries; Actively answering inbound calls and email queries from customers; Managing and prioritising a combination of both inbound phone and email-based customer cases and queries; Delivering exceptional Customer service to every customer. What we are looking for: Demonstrated ability in a fast-paced customer service environment; Outstanding verbal and written communication skills; Prior experience in an inbound customer call-centre environment; High attention to detail, problem-solving skills and ability to multitask; Ability to work both autonomously and as part of a dynamic team; Passion for providing the best customer experience; Ability to adapt to different customer queries and apply knowledge of various products and services; Fleet or leasing experience or exposure in the automotive industry desirable. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... to be a part of one of the most exciting customer service teams in the Fleet Space - APPLY NOW! Revolutionise ... puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Business Banker

Commonwealth Bank

See yourself in our team: The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business and Private Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customer by Building deep connections, Having compelling proposition and Exceptional Execution. Do work that matters: The key focus of the Business Banker is to provide exceptional service to customers by understanding their business and personal needs and providing appropriate solutions either directly or leveraging the specialist and support teams available to you. You will have a passion for providing excellent service and a desire to learn more how we can support small business owners achieve their goals. You will play a leadership role in branch by providing support and coaching as well as managing a pipeline of opportunities. Customer Focus Deliver excellent customer service to small business customers for enquiries both simple and complex Facilitate great customer conversations that help to understand their goals and needs and providing relevant and timely solutions Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights Developing relationships to support business customer goals Build strong, collaborative relationships with One Commbank partners to have greatest impact on our business customer well being Regular attendance to key stakeholder meetings Business Outcomes Support the growth of Small Business customer advocacy and financial performance by understanding performance against key customer and financial measures Plans and prioritises activities to ensure target outcomes are achieved Undertake high quality proactive customer engagement to support our customers goals, needs and build advocacy Manage Risk Anticipate and manage your Risk controls by adhering to the Bank's processes and procedures Ensure understanding of the customer's business & personal finance needs and provide appropriate solutions in line with your internal accreditation level Use judgement to ensure business lending; personal lending and/or credit contracts meet the customer's requirements and objectives without exposing them to financial hardship. You will want to apply if you have the following: Experience in lending (highly desirable) Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact Passion for Small Business customers or experience in or managing a Small Business Understanding and/experience in application of credit principles or policies Understanding of business cash flow or working capital cycles that support business operations The capacity to flourish in a busy, commercial, competitive environment In return for your skill set and dedication to customer satisfaction, you will join a business that is dedicated to providing on-going professional development and fantastic opportunities for career progression. If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation into business banking role or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move. We also provide structure career and development programs from new to role, experienced in role or those been in role greater than 18 months who are looking to move to their next opportunity in leadership or business banking. Interested in the above? Hit the 'apply now' button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... or business banking. Interested in the above? Hit the 'apply now' button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Business Banker

Commonwealth Bank

See yourself in our team: The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business and Private Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customer by Building deep connections, Having compelling proposition and Exceptional Execution. Do work that matters: The key focus of the Business Banker is to provide exceptional service to customers by understanding their business and personal needs and providing appropriate solutions either directly or leveraging the specialist and support teams available to you. You will have a passion for providing excellent service and a desire to learn more how we can support small business owners achieve their goals. You will play a leadership role in branch by providing support and coaching as well as managing a pipeline of opportunities. Customer Focus Deliver excellent customer service to small business customers for enquiries both simple and complex Facilitate great customer conversations that help to understand their goals and needs and providing relevant and timely solutions Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights Developing relationships to support business customer goals Build strong, collaborative relationships with One Commbank partners to have greatest impact on our business customer well being Regular attendance to key stakeholder meetings Business Outcomes Support the growth of Small Business customer advocacy and financial performance by understanding performance against key customer and financial measures Plans and prioritises activities to ensure target outcomes are achieved Undertake high quality proactive customer engagement to support our customers goals, needs and build advocacy Manage Risk Anticipate and manage your Risk controls by adhering to the Bank's processes and procedures Ensure understanding of the customer's business & personal finance needs and provide appropriate solutions in line with your internal accreditation level Use judgement to ensure business lending; personal lending and/or credit contracts meet the customer's requirements and objectives without exposing them to financial hardship. You will want to apply if you have the following: Experience in lending (highly desirable) Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact Passion for Small Business customers or experience in or managing a Small Business Understanding and/experience in application of credit principles or policies Understanding of business cash flow or working capital cycles that support business operations The capacity to flourish in a busy, commercial, competitive environment In return for your skill set and dedication to customer satisfaction, you will join a business that is dedicated to providing on-going professional development and fantastic opportunities for career progression. If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation into business banking role or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move. We also provide structure career and development programs from new to role, experienced in role or those been in role greater than 18 months who are looking to move to their next opportunity in leadership or business banking. Interested in the above? Hit the 'apply now' button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... or business banking. Interested in the above? Hit the 'apply now' button! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
WA > Perth

Senior Experience Designer

Bankwest

Senior User Experience Designer - Bankwest We're looking for a talented senior UX designer to join our team Provide UX design leadership and inform key strategic decisions See yourself in our team Bankwest's Digital team drives the customer banking experience across our mobile app, online banking, website and more. Our Experience Designers place the customer at the heart of everything they do. They work with multiple teams to continually research, test, and deliver designs that improve our customer experience. Do work that matters As a Senior UX Designer, you'll support the Digital team by facilitating research, validating designs, and ensuring the wider Experience Design team are supported across the end to end UX process. You'll have opportunities to: Plan and execute research activities that help to validate hypotheses and undercover customer needs. Create intuitive designs for complex problems and rapidly iterate through customer testing of interactive prototypes Collaborate with multiple disciplines (content writers, business analysts and product owners etc.) Present your design rationale to the wider team and stakeholders whilst advocating for user experience design in the broader organisation. We're interested to hear from people who have: Advanced UX and UI design skills with experience in mobile apps and/or web Strong knowledge of customer-centred design principles and usability testing methods Prior experience leading other UX designers and influencing stakeholders Excellent communication and collaboration skills, with experience working with cross-functional teams. A risk mindset Experience working in an Agile delivery framework. How we'll support you Working for Bankwest means being a part of a fast-paced team environment, surrounded by other talented designers and digital professionals that can help grow your career. You can enjoy: Our central CBD location and modern offices Flexible working conditions Discounted financial products Salary packaging options Purchase annual leave To support your application, please include your current portfolio demonstrating your top recent UX design projects. We are proud of our fun and inclusive culture and enjoyable working environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... are proud of our fun and inclusive culture and enjoyable working environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Customer Account Executive - Expressions of Interest

Lion

We champion sociability by creating authentic interactions with our people and brands. We challenge ourselves to find new ways to personalise experiences to make our customers feel cared for and valued. We currently have multiple opportunities to join our innovative, customer-focused and dynamic Lion Connect sales team, based from our Lion Connect office in Sydney Olympic Park. The potential roles available include: Casual positions Permanent and Fixed-term contract positions We can offer our casual team the opportunity to be considered for future permanent roles within Lion Connect, or other business units where suited. These roles are perfect for passionate, customer-focused and driven individuals who are looking to develop their careers within a dynamic and forward-thinking sales and customer service team. This role will offer you the opportunity to learn and broaden your skillset, whilst working with a supportive team and positive team culture. Lion Connect is the core of our sales team here at Lion, and the roles include taking and dealing with customer enquiries and orders, working on process development and improvement, stakeholder management and most of all providing an excellent customer experience. We are looking for self-starters, problem-solvers and those who are passionate about coming in and making a difference for Lion and our customers. Strong communication skills and relationship building skills are also incredibly beneficial, along with a positive attitude. Once you express interest in our talent pool, our Talent Team will reach out to you to go through an interview screening process. Empower yourself to achieve - start a conversation with us today.

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Work type
Full-Time
Keyword Match
... individuals who are looking to develop their careers within a dynamic and forward-thinking sales and customer service team. This role will offer you the opportunity to learn and broaden your skillset, whilst working ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
VIC > Melbourne

Account Manager

Eclipx Group

Excellent role for an experienced, passionate & innovative Account Manager who has positive energy & can-do spirit, to join FleetPlus Revolutionise sales experience Be part of a fast-paced, collaborative team; St. Leonards Location About the Company Eclipx Group is a publicly listed company and an established leader in vehicle fleet leasing, fleet management and diversified financial services in Australia and New Zealand. With approximately 1000 employees, Eclipx Group helps consumers and businesses of all sizes access the funds they need to operate through fleet leasing, novated leasing, vehicle sales, commercial equipment finance and consumer motor vehicle finance solutions. About the Position We currently have an exciting opportunity for an experienced Account Manager to join our high energy, friendly and passionate Corporate Account Team at our Richmond office. Manage relationships and liaise with direct SME customers, brokers and business partners to achieve sales targets through growth of existing customers and new customer acquisition. Manage relationships with existing customers to ensure incremental growth of the leased fleet, maximisation of customer retention, fleet penetration, profitability and high customer satisfaction levels. You will be responsible for: Achieve company sales targets by retaining direct SME customers, and identifying new business growth opportunities from existing customers and partners. Develop and own a sales pipeline of opportunities including new customer leads, additional leased vehicles & imminent expiries to deliver new business writings. Build and manage relationships with existing brokers and partners that introduce new customers to Fleet Partners through regular contact strategy. Ensure the retention and growth of direct SME customers by communicating through phone and email and meet minimum activity targets in line with proactive contact strategy. Ensure all customer deliverables including application, quote requests and general queries are managed in accordance with SLA's and customer expectations. Provide value added market intelligence to the Sales and Marketing department including customer, competitor and product feedback to improve our value proposition to win. Upload and maintain relevant customer data in Salesforce and other operating systems to capture all opportunities and customer communication holistically. Other duties as required. What we are looking for: Proven consultative and solution-based selling skills preferably through partners or to smallbusiness. Demonstrated ability to identify new business opportunities and sell on value not price. Results driven and target focussed and able to build and maintain a sales pipeline. Excellent interpersonal, written and verbal communication skills. Proven ability in managing complex environments and situations. Strong experience and demonstrated ability to influence and build relationships with a broad range of internal and external stakeholders. Ability to deliver outstanding customer service and proactively communicate to meet SLA's and customer expectations. The ability to think strategically and pragmatically at all times. Strong analytical skills high level attention to detail. By joining our team, you will: An attractive remuneration package; Training and Education - We pride ourselves in helping you realise your potential, giving you the opportunity to be innovative and take the lead in driving your career; Dress for your Day (DFYD) - We believe that how we choose to dress is a reflection of who you are; by joining us you will have an opportunity to let your personality shine through; Diversity: We know it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed. Added benefits - Including staff discounts, salary packaging, novated vehicle lease An exciting career - As our business grows, so do the opportunities for our people.

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Work type
Full-Time
Keyword Match
... build relationships with a broad range of internal and external stakeholders. Ability to deliver outstanding customer service and proactively communicate to meet SLA's and customer expectations. The ability to think ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Digital Optimization Analyst

Commonwealth Bank

Do work that matters: People are a key part of the Group's strategy and HR partner with our business units in building a vibrant, customer focused and high integrity culture. Human Resources are the custodians of the employee lifecycle - from acquiring talent, through to leadership development and training, internal mobility, advising on employee relations, and delivering remuneration and benefits programs. Your Team: HR Direct is a team of Trusted Advisers who provide simple and easy solutions through quality advice and expertise, first time, anywhere, anytime. The HR Direct team supports employees and managers with their HR Policy, Workplace Relations, Pay and Navigational enquiries plus an Executive Support offering to our Senior Executives and their Executive Assistants. Your Impact: As the Digital Optimization Analyst your role is to build, maintain and continuously develop the HR Chat Bot through the creation of conversation flows. Your primary focus will be to ensure the Chat Bot provides exceptional customer support through analysing data and enquiry trends and maximising enquiries answered by the bot. Role Responsibilities Build, amend and suggest conversations flows for the Chat Bot. Review performance data of HR Direct and other channels including Sidekick to recommend further builds in the Chat Bot. Review HR Advice provided via the Chat Bot to ensure accuracy of advice / compliance with risk controls and the behaviours displayed are in line with the Quality framework. Accountable for preparing insights of the performance of the Chat Bot and tracking effectiveness in answering customer enquiries. Lead and manage Chat Bot enhancements, testing and process improvement initiatives to assist with driving operational excellence. Develop the Chat Bot with cyclical customer experience related initiatives and propose actions for improvement on Chat Bots service offering based on customer insights. Ensure the Chat Bot is aligned to Standard Operating Procedures. Maintain relationships with technical SMEs, to ensure the Chat Bot is always performing to a high standard. Support strategic initiatives that come through to HR Direct. As a member of the HR Direct support team you may also be required to support with Real Time Analyst and opening/closing the HR Direct centre when the need arises. We're interested in hearing from people who have: Sound Knowledge of HR policies and procedures, awards and agreements Demonstrated ability with Process Improvement Methodologies Excellent Oral and Written Communication Skills Strong Customer Focus Experience working with JSon Messaging or Similar Technical Script Knowledge Worked with Chat Bot's before or have a background in designing scripts for automated chat tools An understanding of HTML & Other Web Based Technologies Experience working as a copywriter Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... of HTML & Other Web Based Technologies Experience working as a copywriter Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
6 days ago Details and apply
6 days ago Details and Apply
VIC > Melbourne

Senior Case Manager - Recovery Support

Allianz

Senior Case Manager - Recovery Support Leading global insurer that will support your career Be part of a team that's open-minded, supportive and approachable Permanent Fulltime Opportunity What if you could put the customer at the heart of everything you do? At Allianz we understand that more needs to be done to support injured workers who have sustained complex injuries. We have created specialist roles dedicated to supporting each workers recovery from injury and their return to health. Recovery Support is part of Allianz's ongoing commitment to the community that aims to ensure that all our customers get the most appropriate and specialised case management support - specific to their needs. As a Recovery Support Case Manager you will be a part of specialist Recovery Support Team, ensuring that every worker that suffers from complex injuries are supported towards the best prospects of health and functional recovery. You'll be responsible for: Creating recovery specific case management plans (as part of a specialist multi-disciplinary team) Supporting customers step-by-step through our Case Management and Injury Management programs Ensuring all case management actions are completed on time and with quality of a positive customer experience in mind Developing trusted relationships with the customers that you support Providing ideas and innovations that support the team in being better Having an attitude that empathises with the needs of the injured worker and a desire to help them in their recovery Important to your success: Case management skills within a personal injury management scheme Experience in supporting people who have sustained complex injuries An empathetic style and customer focused approach which allows you to 'walk in our customer's shoes' The ability to handle challenging situations and to act in a professional and responsive manner Excellent time management skills The ability to adapt and thrive in changing fast paced environments What's on offer? A unique role that enables to use your customer service and case management expertise in helping those who need it most Working in a position that seeks results in recovery (not necessarily RTW) What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life as well as you lie with us About us: Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry.  Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at  www.allianz.com.au/careers #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... in changing fast paced environments What's on offer? A unique role that enables to use your customer service and case management expertise in helping those who need it most Working in a position that seeks results ...
2 days ago Details and apply
2 days ago Details and Apply
WA > Goldfields & Southern WA

Bankwest Newman - Customer Consultant (6 months, part time)

Bankwest

You're a passionate customer service professional looking for the next challenge We are a customer and community focused network of branch colleagues Together we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us part time for twelve months as a Customer Consultant at our Newman branch. The role is part time, 20 hours per week. Do work that matters As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities. Day to day you will be responsible for: Using active listening skills to uncover customer needs and goals Providing customer solutions that are in line with individual needs and goals Meeting and greeting customers when they arrive in our branches Helping customers with their transactions at the teller bay Providing customers with guidance when using Bankwest systems and equipment within the branches We're interested in hearing from people who have: Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service You can be you At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today's digital economy Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... branch colleagues Together we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us part time for twelve months as a Customer Consultant at our Newman ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Customer Experience Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting customer service teams in the Fleet Space - APPLY NOW! Revolutionise Customer Experience; Be part of a fast-paced, collaborative team; Multiple Locations available. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an exciting career opportunity for an experienced Customer Experience Consultant to join our dynamic Novated Sales and Customer Experience Team at our Sydney or Melbourne office. You will be responsible for: Management of a variety of customer queries concerning novated leasing and salary packaging; Guiding customers through the leasing life-cycle; Proactively contacting customers and internal stakeholders to resolve customer cases and queries; Actively answering inbound calls and email queries from customers; Managing and prioritising a combination of both inbound phone and email-based customer cases and queries; Delivering exceptional Customer service to every customer. What we are looking for: Demonstrated ability in a fast-paced customer service environment; Outstanding verbal and written communication skills; Prior experience in an inbound customer call-centre environment; High attention to detail, problem-solving skills and ability to multitask; Ability to work both autonomously and as part of a dynamic team; Passion for providing the best customer experience; Ability to adapt to different customer queries and apply knowledge of various products and services; Fleet or leasing experience or exposure in the automotive industry desirable. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... be a part of one of the most exciting customer service teams in the Fleet Space - APPLY NOW! Revolutionise ... puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet ...
1 day ago Details and apply
1 day ago Details and Apply
WA > Goldfields & Southern WA

Bankwest Newman - Customer Consultant (part time)

Bankwest

You're a passionate customer service professional looking for the next challenge We are a customer and community focused network of branch colleagues Together we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us as a Customer Consultant at our Newman branch. The role is part time, 20 hours per week. Do work that matters As a Customer Consultant you will be the first point of contact within our Bankwest branches, and will be looked upon as a "solutions experts". During your time in the role you will have an opportunity to impact the customer experience by holding meaningful needs based conversations and providing outcomes that will improve the financial wellbeing of our customers and communities. Day to day you will be responsible for: Using active listening skills to uncover customer needs and goals Providing customer solutions that are in line with individual needs and goals Meeting and greeting customers when they arrive in our branches Helping customers with their transactions at the teller bay Providing customers with guidance when using Bankwest systems and equipment within the branches We're interested in hearing from people who have: Experience in a customer service role which has allowed you to build rapport and work with customers to achieve their goals Excellent active listening skills A passion and sense of enthusiasm for providing excellent customer service You can be you At Bankwest, we attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today's digital economy Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Part Time
Keyword Match
... of branch colleagues Together we can provide excellent experiences that matter We are looking for a passionate customer service professional to join us as a Customer Consultant at our Newman branch. The role is part ...
7 hours ago Details and apply
7 hours ago Details and Apply
SA > Adelaide

Customer Liaison Officer - Adelaide

Claro Aged Care and Disability Services

Growing Business Supportive Team Environment Assisting Claro customers to achieve their goals A career in care and support As a Customer Liaison Officer you will be responsible for the operational implementation of individually tailored and human-focused complex care and solutions for our aged and disability care clients. This role is a rewarding and engaging role that enables our clients to optimise their independence, health, well-being and quality of life. Each day may be different, but your core responsibilities will include: Provide solutions to complex disability and aged care needs, aligned to customer goals and care plans Undertaking and management of customer assessments and reviews Facilitate customer specific training to support workers where appropriate, based on customer program needs Work closely with Field Support Leader in region to flag and escalate any support worker behaviour related matters Risk assessments as required Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We are looking for a client-oriented team player with strong interpersonal, networking and communication skills and with ability to build relationships with clients and all stakeholders. Our ideal candidate would have : Demonstrated experience in health, particularly client/case management, quality management, incident management and resolution; Broad community services sector knowledge, including knowledge of Disability and Aged care sectors, such as National Disability Insurance Scheme (NDIS) and Aged Care programs Knowledge of the changing environment in the health sector, including funding, supplier market and emerging trends in service delivery. Exemplary customer service skills. Demonstrated experience in assessment of holistic customer care needs, development of care plans and completion of client and funder approvals. A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... health sector, including funding, supplier market and emerging trends in service delivery. Exemplary customer service skills. Demonstrated experience in assessment of holistic customer care needs, development of care ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Tech Assist | Desktop Support

Macquarie Group

CREATE YOUR OWN PATH Bring your energetic approach to customer service and join our Technology team as an IT Tech Assist member. This customer facing role will require you to utilise your prior experience in both Helpdesk and Desktop Support. You will also be providing support at a walk-up and remote based Service Desk function for technology-based queries, as well as providing local Hardware support for our various businesses based locally. This is a great opportunity for you to develop your skills and move into other roles in the future. As well as a general IT help and information point, the walk-up Service Desk is used to provide local technology training and as a hub to provide loan equipment, a repair service, and promotion of IT products. As a first point of contact for all staff who require help or information regarding Technology within Macquarie, you will have an immediate impact on the service to the business and be the face of technology. You will bring your excellent communication skills, enabling you to assist VIP's over the phone, and you will be able to think on your feet, have a flexible and easy-going manner, the ability to multi-task and prioritise, as well as work effectively with minimal supervision. As a customer facing team, we are motivated to continually improve our services and are passionate about creating an outstanding customer experience. It is desirable for you to have: completed external study in a PC/IT related course previous experience in a Help Desk/Desktop Support role. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
CREATE YOUR OWN PATH Bring your energetic approach to customer service and join our Technology team as an IT Tech Assist member. This customer facing role will require you to utilise your prior experience in both ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Service Relationship Manager

Citi Australia

A Service Relationship Manager's (SRM) is the service contact for Citigold customers at the branch. To develop strong customer relationships and build customer loyalty through consistent delivery of error-free and timely service to meet customer needs and also Identify client general financial needs and cross-sell opportunities to refer clients to the appropriate Relationship Professional. You will be responsible to assist the Relationship Managers in resolving customer service issues. SRM will also be accountable in deepening the relationships with clients whilst ensuring a high standard of compliance and control is maintained. In addition to this you will build strong internal relationships with the product teams and other subject matter experts across the franchise to tailor solutions to ensure each customer's unique needs are met. KEY ACCOUNTABILITIES : Support and Service Deliver a great Citibank experience for our high net worth clients by providing support and service solutions to their Wealth Management Banking needs Assist and support Relationship Managers with portfolio management Contribute to branch operational efficiencies to enable branch to achieve plan Work closely with internal stakeholders and subject matter experts to achieve business goals and targets. Client Engagement Ensure current and prospective clients have a consistent, superior Citibank experience through delivery of outstanding service Take full ownership and provide solutions to customers' problems and ensure satisfaction of problem resolution Exercise due diligence in customer care to ensure good customer experience with Citibank, e.g. follow-up and call back to customers Continuously look for improvement opportunities to increase customer satisfaction and work efficiency Leverage working knowledge of investment and banking products as required to deepen client relationships Actively participate in client activities such as product information seminars Compliance and Control Maintain a high standard of accurate and error free work, which reduces compliance breaches to include minimising and reducing critical errors and write offs Comply with established bank and external policies and procedures to ensure the confidentiality and security of bank and client assets and information Exercise due diligence and independence when reviewing requests from Branch Sales Staff Action day-to-day operational and administrative tasks as required Comply with established policies and procedures to ensure confidentiality and security of bank and client assets and information Maintain a high standard of ethics and conduct for sound banking operations, business success and the bank's reputation Adhere to all applicable requirements established by Citi to ensure they are fully committed to its AML/CTF and/or sanctions compliance responsibilities as set out in the relevant Citi Global, Regional and/or Australian AML/CTF and/or Sanctions Policies, Procedures, Standards, Directives and Programs. QUALIFICATIONS 1 to 2 years' experience in banking & finance industry RG146 accredited (preferred) Basic Microsoft Word and Excel skills Ability to work in a high-pressure and fast-paced environment Excellent written and spoken communication skills Team focused ------------------------------------------------- Job Family Group: Consumer Sales ------------------------------------------------- Job Family: Consumer Sales Support ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... appropriate Relationship Professional. You will be responsible to assist the Relationship Managers in resolving customer service issues. SRM will also be accountable in deepening the relationships with clients whilst ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
VIC > Melbourne

Service Review Officer - Workers&#8217 Compensation VIC

Allianz

Service Review Officer - Workers' Compensation VIC Full-time Permanent position in our Melbourne office What's in it for you? This is a great opportunity for someone who has a great level of experience within the Workers' Compensation environment, to join the Customer Service team and utilise a combination of case management and customer service skills to improve business capability. The team You will be reporting to the Customer Service Team Leader, you will be part of a small and dynamic team of professionals, who provide a high level of customer service to all stakeholders. The role As the initial point for all customer feedback, the Service Review Officer is responsible for the review, analysis and implementation of customer service delivery solutions to improve business capability. You will: Manage the end to end complaints process within specified timelines and quality, ensuring this is in line with internal procedures via reviews, report analysis and coaching Review and monitor overall complaints process performance Provide Call Coaching to claims staff Maintain and review ongoing compliance and service delivery requirements to our customers Liaise with appropriate Regulatory/ Statutory authorities Your skills Previous experience within the Workers' Compensation environment Demonstrated experience in a direct customer service role Excellent communication skills, both verbal and written Experience in a leadership and/or change management role would be highly regarded What's on offer? You'll be given the opportunity to make a meaningful impact on how we do things As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career. If you dare, there's an opportunity for you at www.allianz.com.au/careers

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Work type
Full-Time
Keyword Match
... you will be part of a small and dynamic team of professionals, who provide a high level of customer service to all stakeholders. The role As the initial point for all customer feedback, the Service Review Officer is ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Credit Analyst

Citi Australia

Our Mortgages Credit Team is responsible for assessing mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and vendors to strengthen our relationship and aim to towards first call resolution. Your key accountabilities include but are not limited to: Responsible for the timely and accurate assessment of allocated New Business and Variations applications. Applications are processed under the 'Ownership Model' which requires accountability of file management from allocation to final approval Thoroughly review application information/documentation and obtain a clear understanding of customer needs and loan purpose to ensure customer satisfaction within service levels. Professional, clear and concise communication to brokers and customers (and Sales Team where required) both over the phone and in writing throughout the stages of the assessment process. This includes approvals, declines, and requests for further information Package and submit deals requiring Lenders Mortgage Insurance (LMI) Liaise with Lenders Mortgage Insurance to obtain approval on proposed applications Build and maintain strong relationships with Business Development Managers, Mortgage Specialist, customers and brokers as per the 'Ownership Model Contact Agreement' Perform title searches for all deals prior to approval Review clarifications received from Cards Acceptance regarding additional information on pending applications for bundled applications Obtain approval from Risk and Mortgage Product where exceptions are required to proceed without a Credit Card or Citiplus Account under Bundled Applications Review the completed final approval with all supporting documents, sign and instruct Solicitors to prepare mortgage documents Management of post settlement clarifications regarding non maintenance of settled applications Keep abreast and adhere to Policies, Procedures and Risk Bulletins Adhere to timeframes on Compliance Training and Quality Assurance Competencies and Experience to be successful in this position you must have the following skills and experience: Experience in an operational environment (ideally obtained within banking and finance) Credit Underwriting Delegation for Mortgage Lending is essential Knowledge/experience in Mortgage products and operations, essential Knowledge/experience in Secured credit, essential Strong experience in Customer Service and Sales, desirable Excellent professional communication skills, both oral and written with experience in documentation Education Qualifications: Preferred High level of computer literacy in MS Power Point and Word / Intermediate level in Excel Demonstrated understanding of implications for working within a regulated environment Well organized, attention to detail and able to meet deadlines When you work at Citi, you'll be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Credit Decisions ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... and operations, essential Knowledge/experience in Secured credit, essential Strong experience in Customer Service and Sales, desirable Excellent professional communication skills, both oral and written with ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Novated Leasing Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting sales teams in the Fleet Space - APPLY NOW! Revolutionise customer sales experience; Be part of a fast-paced, collaborative team; Exciting Career Trajectory. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We are seeking a Novated Leasing Consultant to join our team in our Sydney office. As a Novated Sales Consultant within Novated Sales team, you will meet individual and team sales targets as well as drive product and customer update. You will be responsible for: Proactively selling FleetPlus Novated Lease product (including aftermarket and insurance products) to prospective and existing vehicle drivers; Facilitating end-to-end customer service from initial enquiry to the customer taking delivery of the vehicle, including arranging quotationsfor the customer and facilitating credit applications; Working with FleetPlus' preferred dealer network to secure vehicle quotes; Recording activity and interactions in relevant systems e.g. Salesforce To be successful tin this role you will possess: Prior experience in a Sales role (within a Motor Vehicle Leasing or Financial Services environment or similar preferred though not essential) Proven sales skills and results; Outstanding written and verbal communication skills; The self-confidence to effectively interact with team members, internal stakeholders and customers directly; Excellent organisational skills; Ability to comprehend legislation and compliance requirements around Financial products and related Leasing products. What's in it for you… We know it takes people with diverse ideas, strengths, interests, and cultural backgrounds to make our company succeed. An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry ... vehicle drivers; Facilitating end-to-end customer service from initial enquiry to the customer ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Service Desk Analyst

Eclipx Group

About the Company Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on a large digital transformation program aimed at simplifying & expanding our product offering via a consolidated platform; This platform's core objective is to create a cutting-edge customer experience; and its goal is to provide large, medium and small businesses as well as drivers with the right solution for all of their fleet and driving needs. About the Position We are currently on the hunt for a Service Desk Analyst for Eclipx Group based at St. Leonards Office, NSW or Auckland, NZ. In this role, you will use your technical knowledge to assist staff with level 1 IT support tasks. You will be responsible for answering incoming calls from across the business and will triage and resolve basic IT tickets submitted through the company's service desk portal. Customer satisfaction will be your top priority! You will report to the Technical Support Team Leader and join an energetic team of Service Desk Analysts/Technical Support Engineers. You will be responsible for: Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the Level 2/3 IT support staff when required. Triage tickets submitted to through the company's Jira Service Desk portal. Windows and Mac desktop support. Provision of new hardware. Software installations. Monitor servers and core applications. What we are looking for: Qualification in IT is preferred. Minimum one years' experience in Technical Support Work on a rotating roster between 7am and 7pm. Occasional after hours or weekend work may be requested. Good experience and knowledge of Active Directory Office 365 Microsoft Exchange Windows 10 and Mac OS Windows Server Basic network skills Customer Service What's in it for you? An attractive remuneration package - including base salary, super and annual bonus. Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home. Training and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovative. An exciting career - As our business grows, so do the opportunities for our people. If you think you have what it takes, please reach out to us!

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Work type
Full-Time
Keyword Match
... Directory Office 365 Microsoft Exchange Windows 10 and Mac OS Windows Server Basic network skills Customer Service What's in it for you? An attractive remuneration package - including base salary, super ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
ACT > Canberra & ACT

Customer Technician

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Canberra TechZone this role represents the “face of IT”, focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster as requested by the manager. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable AV/VC qualifications, experience highly regarded. MCP qualification and/or relevant experience. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG (Please note that as this role is an office based front desk IT support role, the Canberra office location and rostered times are required) Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... Canberra TechZone this role represents the “face of IT”, focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
TAS > Hobart & Southeast Tasmania

Technology Services Consultant - Hobart FTC

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Southern Techzone this role represents the “face of IT” focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster if requested by the team leader. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable Microsoft qualifications, experience highly regarded. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG **(Please note that as this role is an office based front desk IT support role and Service Desk duties, the Hobart office location and rostered times are required. Due to job requirements only candidates will full AU working rights will be considered.)** Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family

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Work type
Full-Time
Keyword Match
... the Southern Techzone this role represents the “face of IT” focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Client Service Officer

Estia Health

Situated across from beautiful Bexley Park with stunning views, Estia Health Bexley is a luxury residence that excels in every aspect of care, comfort and ambience. The residence is close to public transport, shops and other amenities, offering a pleasant and welcoming lifestyle where personalised care and attention to detail are paramount. About the role Estia Health Bexley have a fantastic opportunity for an experienced Client Services Officer to join our friendly and supportive team on a full time basis (working from 8am - 4pm Monday to Friday). As first point of contact for families seeking Aged Care services, the Client Services Officer will assist residents and their families in their journey into residential Aged Care. The successful applicant will provide our customers with a seamless admissions experience and offer our referrers easy access to our beds. This position will suit an energetic and results orientated individual who is passionate about driving customer satisfaction in residential Aged Care. You will be making a real difference to our residents and their families, building rewarding and lasting relationships along the way. Key responsibilities will include but are not limited to: Manage all customers inquiries including conducting site tours and holding resident/relative discussions and liaise with internal and external stakeholders. Proactively manage the pipeline of inquiries to improve sales and conversion rates Proactive engagement of referrers including identifying new potential referrers and community linkages Implement sales programs to increase the uptake of additional services including activity programs Act as the Customer Service champion for the home by monitoring service stands, ensuring training of staff and actioning resident satisfaction feedback What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Support from Management with developmental kits to expand your skillset Energetic and committed administration team that will guide you in the role and support admissions Attractive remuneration packages with workplace banking, novated leases and EAP services Opportunity to work across a wide network and learn or mentor others in your peer group Join one of Australia's leading aged care providers in one of the fastest-growing industries Work in your local community and make a difference to the lives of our residents About you Our ideal candidate has proven time management and organisational skills along with the flexibility to manage changing business needs. 5+ years' experience in sales/front office hospitality roles A track record of success in sales including strong negotiation and outstanding customer service Impeccable presentation, excellent communication and the confidence to build rapport with a wide range of people The ability to work both individually and as a team to achieve desired outcomes Knowledge of Aged Care including fees and funding (Ideal but not essential) Previous experience delivering training would be highly regarded Qualifications in sales, customer service or hospitality would be an advantage (but not essential) Join now! If you would like to know more, please emailing us at bexley@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page! https://www.linkedin.com/company/3252110/Full Time position - Monday to Friday within business hours, Attractive remuneration package for the right person, Opportunity to progress into a multi-site employee

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Work type
Full-Time
Keyword Match
... including activity programs Act as the Customer Service champion for the home by monitoring service ... would be highly regarded Qualifications in sales, customer service or hospitality would be an advantage (but ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Accident Claims Consultant

Eclipx Group

Be part of the exciting journey to revolutionise fleet and mobility solutions Be part of a team that is striving to “be better, be different ” St Leonards Location Our story so far... Eclipx Group is a publicly listed company and an established leader in vehicle fleet leasing, fleet management and diversified financial services in Australia and New Zealand. With approximately 1000 employees, Eclipx Group helps consumers and businesses of all sizes access the funds they need to operate through fleet leasing, novated leasing vehicle sales, commercial equipment finance and consumer motor vehicle finance solutions. About the Position We have an exciting opportunity for a Accident Claims Consultant to join our in-house Accident Management division, 1800Accident. This role will have accountability for providing end to end case management to our customers through the motor claim process, liaising with customers, suppliers and insurers to ensure the claim is managed efficiently and effectively. Your ability to adapt and change in an environment that's forever evolving, use your initiative and build relationships with a variety of stakeholders will place you in good stead for this role. You will be responsible for: End to end claims management Manage inbound and outbound calls from customers, suppliers and insurers Build and maintain quality relationships with all internal and external stakeholders Provide accurate and timely responses to all queries - keeping customers and third party providers informed of claim progress Contribute to the continuous improvement of the business by actively identifying opportunities to improve processes and/or procedures Work effectively and collaboratively within a team environment to achieve team goals and objectives What we are looking for: Exceptional customer service and administrative skills An ability to work effectively within a busy team environment Strong attention to detail Highly motivated and enthusiastic Excellent written and verbal communication skills Minimum of two years call centre and/or customer service experience (desirable) Experience in managing motor or fleet claims (desirable) By joining FleetPartners, you will: Attractive remuneration package Exciting career - as our business grows, so do the opportunities for our people Training and Education - we pride ourselves in helping you realise your potential, giving you the opportunity to be innovative and take the lead in driving your career Dress for your Day - we believe that how we choose to dress is a reflection of who you are; by joining us you will have an opportunity to let your personality shine through Diversity - we know it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed Additional benefits - including staff discounts, salary packaging and novated vehicle leasing

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Work type
Full-Time
Keyword Match
... objectives What we are looking for: Exceptional customer service and administrative skills An ability to work ... of two years call centre and/or customer service experience (desirable) Experience in managing motor ...
1 week ago Details and apply
1 week ago Details and Apply
VIC > Melbourne

Business Development Manager

Eclipx Group

Do you have what it takes to hunt for new business …?? Are you driven to work hard and reap the rewards?? Please APPLY NOW! Are you a true business chaser ? Be part of a fast-paced, collaborative team; Exciting career trajectory. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… Reporting to the Director of Sales (Novated), we are looking for an experienced Novated Business Development Manager in our Melbourne Location. You will need to develop a deep understanding of the product offering and use this to deliver value to potential customers. What you will be doing: Developing our existing customer list with the aim to increase customer penetration rate within employers and customer lifetime value; Identifying new sales opportunities, successfully signing newcorporate client accounts, and pro-actively contributing to business growth; Proactively pursuing new business opportunities with an emphasis on pipeline management and progression of key opportunities; Ensuring maximisation of growth of the novated team by engaging businesses and ensuring that employees are aware of all novated leasing options available to them; Conducting presentations, workshops and one-on-one consultations with new and existing clients to explain, convey and sell the complete Novated Leasing packaging solution (which includes all leasing products); Effectively quoting, completing and delivering Novated Leasing packaging solutions within desired KPIs. A little about what we really need… Stellar presentation and communication skills; A demonstrated track record of high performance in corporate new business development; Industry experience in asset/fleet management and leasing or other finance solutions will be highly regarded; A knack for solving complex customer problems; Strong influencing ability and stakeholder management prowess; and A strong strategic thinker by default, backed by an unrelenting drive to execute. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you! Eclipx is an inclusive, flexible and supportive workplace. We are committed to providing equal opportunities to everyone to be part of our growth and drive for success.

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Work type
Full-Time
Keyword Match
... company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… Reporting to the ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Business Development Manager

Eclipx Group

Do you have what it takes to hunt for new business …?? Are you driven to work hard and reap the rewards?? Please APPLY NOW! Are you a true business chaser ? Be part of a fast-paced, collaborative team; Exciting career trajectory. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… Reporting to the Director of Sales (Novated), we are looking for an experienced Business Development Manager in our Sydney Location. You will need to develop a deep understanding of the product offering and use this to deliver value to potential customers. What you will be doing: Developing our existing customer list with the aim to increase customer penetration rate within employers and customer lifetime value; Identifying new sales opportunities, successfully signing new corporate client accounts, and pro-actively contributing to business growth; Proactively pursuing new business opportunities with an emphasis on pipeline management and progression of key opportunities; Ensuring maximisation of growth of the novated team by engaging businesses and ensuring that employees are aware of all novated leasing options available to them; Conducting presentations, workshops and one-on-one consultations with new and existing clients to explain, convey and sell the complete Novated Leasing packaging solution (which includes all leasing products); Effectively quoting, completing and delivering Novated Leasing packaging solutions within desired KPIs. A little about what we really need… Stellar presentation and communication skills; A demonstrated track record of high performance in corporate new business development; Industry experience in asset/fleet management and leasing or other finance solutions will be highly regarded; A knack for solving complex customer problems; Strong influencing ability and stakeholder management prowess; and A strong strategic thinker by default, backed by an unrelenting drive to execute. What's in it for you… An attractive remuneration package - including base salary,super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you! Eclipx is an inclusive, flexible and supportive workplace. We are committed to providing equal opportunities to everyone to be part of our growth and drive for success.https://hr.eclipx.com/ER21/VacancyDetails.aspx?vdtnumber=507

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Work type
Full-Time
Keyword Match
... company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… Reporting to the ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Novated Relationship Manager

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise sales experience Be part of a fast-paced, collaborative team; St. Leonards location About Our Company... Eclipx Group is a publicly listed company and an established leader in vehicle fleet leasing, fleet management and diversified financial services in Australia and New Zealand. With approximately 1000 employees, Eclipx Group helps consumers and businesses of all sizes access the funds they need to operate through fleet leasing, novated leasing, vehicle sales, commercial equipment finance and consumer motor vehicle finance solutions. About your Position... We currently have an exciting opportunity for an experienced Novated Relationship Manager to join our high energy, friendly and passionate Novated Team at our St. Leonards office. This role is pivotal in ensuring Eclipx continues to grow in the marketplace by identifying new opportunities, meeting and exceeding book growth targets. What we are looking for: Three years minimum in an Account Management/Business Development role; Automotive / Fleet Management / Financial Products Industry experience; Tertiary qualifications in Sales and/or Marketing advantage; Working knowledge of CRM systems. Ability to report effectively; Developed verbal and written communication skills including numeric. Ability to communicate effectively across all areas of business; Excellent negotiation and interpersonal skills; and Desire to work in a team environment, open to input and constructive feedback for future developments/changes to departmental procedure and company infrastructure. You will be responsible for: Maximising client relationships across a select group of clients, hence ensuring customer retention and account growth for Eclipx nationally through effective communication, consistency, accuracy and timeliness in all aspects of client management; Ensuring required administrative processes are managed effectively in order to ensure Eclipx operates in accordance with the company standards, financier requirements and meets and exceeds all KPI's (visitations, contact, program growth and customer service satisfaction); Develop Novated Lease customers; Assist Business Development Managers with new client implementation including engagement strategy; Conduct marketing initiatives such as site consults and webinars; Identify new opportunities within current customer base through business reviews; Ensure up to date electronic records of client/customer visits within systems; Ensure all customer meetings are completed with a follow-up note within 24 hours outlining action points and summarising outcomes; and Conduct regular client visits. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise ... , contact, program growth and customer service satisfaction); Develop Novated Lease customers ...
1 week ago Details and apply
1 week ago Details and Apply

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