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Customer Service Officer - 9 results

NSW > Newcastle & Hunter

Maintenance Officer, Stockland Greenhills

Stockland

We are looking for a hands-on Maintenance officer to join Stockland Greenhills based in East Maitland, Hunter Valley New South Wales. As our friendly onsite Maintenance Officer, you will be kept on your feet assisting across a variety of maintenance tasks ensuring the continued comfort, safety and happiness of our valued retail customers. This is a great opportunity to join a modern centre that has come out of Major development 2 years ago. The role will sit within a tight knit team who works very closely with each other driving a positive work environment. This is a full-time permanent role. Your role will work through from Mon to Fri on rostered shifts. You must be flexible to work 2 Saturdays in 4 weeks (with a great flexibility to choose your day offs in lieu). You also must be available to work Thursdays until 9 PM, depending on business needs. Your tasks will include: Assuming responsibility for the everyday maintenance and presentation of the Centre Supporting processes and procedures related to the delivery of a safe, compliant, well-maintained, and sustainable Centre Building and maintaining strong working relationships Identify organisational improvement initiatives Other ad hoc tasks such as painting What you will bring to the role: We are looking for someone with hands on experience in a similar type of role. You will have clear communication and good people skills. Relevant trade qualifications Relevant maintenance experience Strong attention to detail Appreciation for OH&S and legislative compliance and practices Alignment to Stockland values and culture This is a great opportunity for someone who is passionate about what they do, enjoys variety, and would like to make a real difference in our Shopping Centre. What's in it for you At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. As part of the recruitment process, you may need to undergo a pre-employment medical assessment to assess your ability to perform the requirements of the role. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au Apply today - Stockland - it's your place.

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Work type
Full-Time
Keyword Match
... New South Wales. As our friendly onsite Maintenance Officer, you will be kept on your feet assisting ... continued comfort, safety and happiness of our valued retail customers. This is a great opportunity to join a modern ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Executive Manager Collections Operations

Commonwealth Bank

12 month Fixed Term Opportunity Sydney / Melbourne based Lead, nurture and retain an engaged and passionate team of 400+ Financial Assistance Solutions Specialist Officers across a multi-site contact centre See yourself in the team Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes. The primary function of Financial Assistance Solutions is to assist the Retail Bank's customers in the management of their financial commitments by working towards a mutually agreeable payment arrangement and/or implementing a rehabilitation solution. Do work that matters Reporting to the General Manager Financial Assistance Solutions Operations Collections, you will provide leadership to the Early Customer Engagement teams by providing innovative strategic leadership and execution to the risk based early collections strategies designed to continually improve the efficiency of the Financial Assistance Solutions operations. More specifically you will Establish a culture and work environment that attracts, develops and retains, the highest calibre of skilled arrears management and banking operations professionals Monitor, analyse and report on performance of the site and identify opportunities for continuous improvement and driving Operational Excellence Proactively seek & embed continuous improvement opportunities, using good change management practices, within the site Develop and maintain adequate risk control measures and checks to meet operational risk requirements Execution of the daily resource plan and collaborating with the Workforce Planning team to ensure it is fit for purpose Recommend strategies for improved performance of contact centres and operational teams, and where required, drive the implementation of strategies Continually evolve the service and solution offering to customers to improve their financial wellbeing Structure and lead complex process excellence projects. Facilitate cross-functional and complex initiatives, liaise and communicate with the leadership team & the RBS Product teams. Support projects into the execution phase end to end Manage projects to ensure maximum business benefits are achieved and using the right governance frameworks. Develop and communicate optimization plans and business solutions through executive level presentations Execute and optimise all FAS supporting processes, working across teams and with business partners to strengthen key controls, exceptions reports, and system stability opportunities We want to hear from you if you have Scale leadership and demonstration of growth mindset for self and team Knowledge of the collections environment Demonstrated experience using analytical models and data insights Ability to develop a detailed understanding of the business including strategy and initiatives Risk Mindset -All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... Officers across a multi-site contact centre See yourself in the team Retail Banking Services ... and future risks. Whether you're passionate about customer service, driven by data, or called by creativity, ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Senior Project Manager

Commonwealth Bank

Senior Project Manager-Chief Data Office About the Role Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. The Chief Data Office (CDO) is in place to realise a data-driven organisation for Commonwealth Bank Group. We do this by solving complex problems around data for the business and activating data for strategic and sustained competitive advantage to enhance the financial well-being of our customers in a safe, sound, and secure way. The Team Your team reports into our Chief Data Officer and is responsible for providing data solutions for the group operations within CBA. Your team currently supports a large financial crimes initiative and delivers data from across the bank to support anti money laundering monitoring Do work that matters: Lead project team(s) to manage and execute projects (including complex and challenging projects and programs) as per agreed scope, within budget and to customer expectations using the Banks Enterprise-wide project management methodology (Projects. CBA), toolset (PPMC and Documents. CBA) and support processes. You will be reporting into the Portfolio Delivery Manager within the Group Operations tribe within CDO. Responsibilities: You will be expected to perform the following tasks in a manner consistent with CBA's Values and People Capabilities. Managing large projects and programs of work to achieve the program/project's objectives and business benefits Effectively manage relationships and communications with project stakeholders, including customers and delivery teams Structure project team for success incorporating required skills from within the Group and sourcing resources from delivery partner organisations Communicate and report project activities, timelines, impacts and implications to project team members, stakeholders and staff Develop robust and achievable project plans to manage the delivery of quality project deliverables Balance schedule, cost and quality in reaching decisions relating to project delivery, manage and report project expenditures and benefits realisation Application and demonstration of knowledge and understanding of the project's impact (on people, process and technology) within the Group Manages organisational change requirements with the business and OCM professionals. Evaluate effectiveness of project management tools, processes and methodologies, and make recommendations for continuous improvement Identifying, monitoring and implementing controls to mitigate key risks on the project Manage and resolve any potential conflict whilst facilitating all aspects of stakeholder relationships Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people. What skills you will possess: Demonstrated experience in Project Management, having managed multiple complex projects at a portfolio level is essential Experience in managing Data including Teradata, Hadoop and Cloud Team leadership experience -experience with managing offshore teams is an advantage Excellent skills in dealing with a diverse group of multiple senior level stakeholders Financial services industry experience is highly regarded Agile experience Knowledge and experience in using industry recognised project management and/or solution delivery methodologies. Your Development and Career Progression: At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... customers in a safe, sound, and secure way. The Team Your team reports into our Chief Data Officer ... internal promotion. Whether you're passionate about customer service, driven by data, or called by creativity ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Cash Operations Officer

Citi Australia

Responsible for the pre-processing functions attaching to our customer's trade & cash transactions including: Receipt of transaction documents and initial review to ensure completeness. Registration & Transmission of transactions Maintain files relating to transactions processed End to End processing of Bid Bonds, Performance Bonds, Financial Guarantees and Standby Letters of Credit, Imports & Exports Ensure prompt payment and collection of any outstanding fees on our Trade Transactions Stop Payments Functions related to account closures Cheque and Deposit Book Orders Incoming investigations from customers and other banks AML Checking, Reporting and Escalation Wholesale Lockbox Support functions Vendor Invoice reconciliations All function related ad-hoc activities as required Resolve Branch, Interdepartmental and Interbank queries Input data for ad-hoc reporting for customer and collation of data/ statistics for management information purposes, billing & regulators e.g. RMRS, Federal Reserve, DDR claims Pro- active follow up of transactions to ensure they are processed by Offshore Service providers within the agreed cycle and cut-off times. Liaison with Offshore Providers to answer any queries in respect of the processing of specific transactions Handling of customer inquiries and maintenance of service standards to ensure a prompt response to the customer. Work closely with the Cash & Trade Sales team to refer new business opportunities and to escalate any transactional problems for resolution. Work closely with the Relationship Managers, TTS Trade Product, Sales and Operational teams to support Trade Product and transactional services. Maintenance of client databases and transmission of instructions to Cash & Trade Operations and Penang RPC KEY COMPETENCIES/SKILLS Technical/Specialist skills/competencies required in this role Solid understanding of general business and financial market principles and products and related ICC publications. Corporate Banking experience in a middle or back office environment. Knowledge of the various CS1, CS2 & CS4 clearing streams. Knowledge of legal documentation standards would be an advantage. Personal Attributes/Interpersonal Skills Strong internal and external Customer service focus Strong team ethics and continual willingness to learn from others and share knowledge. Excellent verbal and written communication skills Strong attention to detail Ability to build relationships Demonstrated strength in people management, decision making and leadership qualities Able to think proactively, recognise problems and offer suitable solutions to both internal and external customers Can identify opportunities to improve processes and assist the Business and its customers Possess negotiation and problem solving skills ------------------------------------------------- Job Family Group: Operations - Transaction Services ------------------------------------------------- Job Family: Cash Management ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... standards would be an advantage. Personal Attributes/Interpersonal Skills Strong internal and external Customer service focus Strong team ethics and continual willingness to learn from others and share ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Customer Experience Officer

Transdev Australasia

Part of a team supporting our community At the heart of customer interaction Playing an important part in how our city comes to life About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 19 countries around the world, with 83,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. The work you carry out at Transdev touches the lives of your family, friends and future generations alike. The role As part of the broader Communications team this role will be at the heart of our community and central to improving our customer experience. Whether it's via the phone or written communication, this role will be all about the customer and how you respond to the challenges that each day brings. What you bring In addition to your passion for delivering excellent customer service, you will thrive on turning a dissatisfied customer into a satisfied customer. You will be passionate about resolving each enquiry in a timely manner and possess the ability to work under pressure without affecting the quality of your work. Experience utilising CRM systems is highly regarded. The benefits for you In return, we offer competitive pay and benefits and a positive culture that embraces diversity and employee feedback. We genuinely invest in our people and the work you carry out at Transdev touches the lives of your family, friends and future generations alike. Working in a growing, global business will provide diverse career experiences for you to make your mark, push boundaries and reach your maximum potential. Our values and beliefs The work we carry out at Transdev touches the lives of our families, friends and future generations alike. Contributing to our growing, global business means you can make your mark, push boundaries and reach your maximum potential. As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. Our recruitment process We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to go to our Transdev careers website and complete your application form online. Please contact leanne.garland@transdev.com.au for additional information.

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Work type
Full-Time
Keyword Match
... you bring In addition to your passion for delivering excellent customer service, you will thrive on turning a dissatisfied customer into a satisfied customer. You will be passionate about resolving each enquiry in a ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Administration Officer

Australian Red Cross

Permanent position Part time hours - 3 days per week Randwick, NSW location About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The Administration Officer is responsible for providing competent and professional support to the Young Parents Program Manager, Team Leaders and staff. Key tasks include providing administrative support to staff and volunteers, office management, finance accounts and record keeping, reporting, WHS (across 2 properties) organisation of events and functions as well as liaising with members, volunteers and staff. This role ensures high quality office management and resourcing required for effective and efficient program operations, including managing the central phone to ensure the provision of prompt and efficient customer service to internal and external stakeholders. What you will bring High level administration and organizational skills Demonstrated ability to be flexible, with highly developed written and verbal communication and interpersonal skills Demonstrated financial skills and knowledge Demonstrated advanced computer skills including MS Office, spreadsheet, publishing and data base competencies High level customer service skills required to work effectively with a broad range of people Experience in community services or related fields is highly desirable A current Australian Drivers Licence and Working with Children Check is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Jahnvi Singh on 0478 332 235. Position description: YPP Administration Officer PD November 2020.pdf Applications for this position will close at 11:55pm on the 4th December 2020.

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Work type
Part Time
Keyword Match
... and data base competencies High level customer service skills required to work effectively with ... 0478 332 235. Position description: YPP Administration Officer PD November 2020.pdf Applications for this position ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Program Officer, Coordination and Support

Australian Red Cross

Secondment opportunity Maximum Term position Full time hours Sydney, NSW location About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The Project Officer provides high-level administration and coordination support to the State Director and the Program Coordination and Support team. This role plays a key role in supporting, facilitating and administering the functions of the NSW directorate. This role also manages the Receptionist/Admin Officer and ensures that there is adequate coverage of reception at all times. The Project Officer will provide finance support across the directorate and looks after the PIMS the Program Information Management System. What you will bring Ability to work effectively as part of a team within a matrix management structure Demonstrated ability in financial administration Demonstrated experience in the design, implementation and development of effective and efficient administration systems within a complex service delivery setting Strong coordination, organisational and administration skills Experience in managing both staff and volunteers High level of customer service skills, including complaint handling A Working with Children Check is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Marcia Nawar on 0418 717 976. Position description: Program Officer Coordination and Support (NSW).pdf Applications for this position will close at 11:55pm on 29th November 2020.

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Work type
Full-Time
Keyword Match
... our region. About the role The Project Officer provides high-level administration and coordination support to ... staff and volunteers High level of customer service skills, including complaint handling A Working ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Internal Dispute Resolution Officer

Allianz

Are you looking for an organisation that has a high level of Integrity and professionalism? Do you want challenging work that enables international relationships and sharing of global best practice? An exciting opportunity is available for a permanent full-time Internal Review Officer to join the independent Internal Review Team in our Allianz Sydney office. The Motor Accident Injuries Act 2017 introduced specific provisions intended to achieve quick, cost effective, and independent resolution of disputes for customers who do not agree with claims decisions. Customers may request an internal review of claims decisions, and may apply to the Dispute Resolution Service (DRS), of SIRA. Reporting to the Internal Review Manager, we are looking for highly motivated persons with legal/ technical skills and a focus on providing high level customer service. The role: Conduct independent internal reviews of claims decisions by preparing a Certificate of Determination with reasoning to support your findings. Telephone communication with the Customer during the internal review process. Responding to and preparing legal submissions in response to DRS applications. Interaction with lawyers and other stake holders during the internal review process. Ensure adherence to legislative requirements and compliance with legislative timeframes Assist with the development and management of relationships with external stakeholders. Required: Ability to interpret and apply legislation. Analytical skills Strong legal/technical skills. High level written communication skills. High level attention to detail. Ability to work in a fast paced environment. Demonstrated ability to communicate technical legal findings in 'plain English' to customers. Prior experience with submission writing. Desirable: Legal Degree or Tertiary qualification Experience with CTP claims What's On Offer This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. We value integrity, customer focus, collaborative leadership and trust, and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture. #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... is available for a permanent full-time Internal Review Officer to join the independent Internal Review Team in ... and a focus on providing high level customer service. The role: Conduct independent internal reviews of ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Grounds and Maintenance Officer - Stockland Willowdale Retirement Village, Leppington

Stockland

We are currently looking for a hands-on Grounds and Maintenance officer to join Stockland Willowdale Retirement Village based in Leppington, NSW. As our friendly onsite Grounds and Maintenance Officer, you will be kept on your feet assisting across a variety of predominately maintenance tasks along with some gardening tasks, ensuring the continued comfort, safety and happiness of our village residents. This role is required Monday to Friday working 38 hours per week. Your tasks will include: Assume responsibility for the day to day maintenance and presentation of the village Proactive contractor management. Working with Development Team and Builders Timely & effective resolution of assigned maintenance tasks,. Support team capability through sharing knowledge and best practices Promote full compliance with Stockland's OH&S policies. Implement and coordinate a preventative maintenance schedule for the village Building and maintaining strong relationships with residents and their families, through the delivery of outstanding service You will undertake special gardening projects as directed by the Village Manager Identifying and reporting any hazards or safety issues Carry out any additional duties, as directed by the Village Manage About You: You will be reliable and personable and will make a positive difference to our residents Ability to work unsupervised and independently Strong maintenance experience Have come from a background where you had to look after a facility with high standards such as a retirement village or golf club Ability to prioritise work schedules Ability to show initiative, discretion, and judgement in carrying out assigned duties Alignment to Stockland values and culture This is a great opportunity for someone who is energetic and passionate about what they do, enjoys variety and would like to make a real difference in one of our signature Retirement Villages. What's in it for you At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. As part of the recruitment process, you may need to undergo a pre-employment medical assessment to assess your ability to perform the requirements of the role. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au Apply today - Stockland - it's your place

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Work type
Full-Time
Keyword Match
... . As our friendly onsite Grounds and Maintenance Officer, you will be kept on your feet ... outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
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NSW > Sydney

Customer Service Specialist St George

Commonwealth Bank

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... culture of integrity and accountability by placing the customer at the centre of everything we do. See ... you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, ...
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NSW > Sydney

Customer Service Representative - Team Member

MLC

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Work type
Full-Time
Keyword Match
... that affects positive change for our clients - and for the community too. About the role As a Customer Service Representative based in our North Sydney call centre, you will be responsible for providing outstanding ...
1 week ago Details and apply
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NSW > Sydney

Customer Liaison Manager

Lion

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Work type
Part Time
Keyword Match
... Heart of all that you do, we would love someone to join the team who is as passionate about customer service as we are, someone who enjoys negotiation with a problem-solving approach and who can develop strong rhythm in ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Other Regions NSW

Customer Support Assistant Broken Hill

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Tuesday to Friday 9-30am to 1-30pm (16 hours pw) What will you do? As a Customer Support Assistant you'll help our customers realise their financial goals by conducting financial health checks. By identifying particular needs and understanding our customer's future plans you will be able to explain the benefits of a comprehensive and diverse range of products and services. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we've provided them with the best possible care and experience. Join our team and help us continue to build a culture of integrity and accountability by placing the customer at the centre of everything we do. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... a culture of integrity and accountability by placing the customer at the centre of everything we do. See ... we're putting our customer's needs first. Whether you're passionate about customer service, driven by data, ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > NSW North Coast

Part Time Customer Banking Specialist - Ballina Branch

Commonwealth Bank

Please note this is a 12 month contract opportunity and rosters are predetermined. Before applying please ensure you are available to cover the following roster: Monday: 12:15 - 16:15 Tuesday: 12:15 - 16:15 Wednesday: 12:00 - 17:15 Thursday: 12:15 - 16:15 Friday 12:15 - 16:15 Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > NSW North Coast

Customer Banking Specialist Lismore

Commonwealth Bank

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster: Position 1: Monday 9.30am 4:00 PM Tuesday 9.30am 4:00 PM Wednesday 9.30am 2:00 PM Thursday9.30am 5.00PM Friday 12pm4:00 PM Position 2: Monday 9.15am4:00 PM Tuesday 9.30am 4:00 PM Wednesday 9.30am 4.00PM Thursday9.30am 2.15PM Friday 9.30am 2.00PM Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Part Time
Keyword Match
... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Customer Experience Representative

Sydney Water

Customer Experience Representative $64,201.66 base salary + Super + Leave Loading Parramatta location - near train station Fixed term roles available- 6 months A fantastic opportunity is now available within the Customer Hub's Customer Experience Team. We are looking for people who want to deliver quality customer experiences for our customers. We need enthusiastic people who have exceptional eye for detail with administrative and data entry tasks. Responsibilities and Duties: Playing a key role for Sydney Water by problem solving and working to keep repeat customers happy You will have a strong command of the company's customer service policies Work with management to become well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers Skills and Qualifications: Experience in retail, banking/insurance, call centre or related business services Good level of computer literacy, MS office, CRM (oracle, sap, Siebel) Strong Communications skills both written and verbal Please see the position description for the roles full accountabilities. Closing date: Sunday 6th December 2020 As Australia's largest water and wastewater service provider we foster an environment of internal mobility opening some great career opportunities for you. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing, so we are changing too. Our people and their jobs are as diverse as the communities we serve. You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire's Terms , Privacy Policy and Sydney Water's Privacy Collection Statement - Job Application

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Work type
Full-Time
Keyword Match
... for Sydney Water by problem solving and working to keep repeat customers happy You will have a strong command of the company's customer service policies Work with management to become well-trained in product knowledge ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Human Resources National Service Centre Manager

KPMG

Transform your customer service leadership experience into making a real difference in our Firm Lead a large team of administrators with freedom to create and implement change Rhodes location l Modern office and technology KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities Our HR Operations team are the first line of support for our business when it comes to HR matters. This Team Manager will be responsible for the day to day operation and management of all administration and maintenance tasks for the HR Operations team. Your Opportunity Lead the administration of our HR Operations processes with a team of extraordinary people who are passionate about supporting our people processes. You will: Facilitate and lead the team; outline expectations, provide feedback on performance and integrate new or changing policies or procedures Monitor performance and provide feedback to staff including quality monitoring reviews aligned to the Governance and Quality Framework Have the ability to interpret and analyse productivity reporting and make relevant changes in an agile environment Make recommendations for improvements to optimise performance across the team & service Manage complaints, escalations, compliance and governance requirements Be a key driver of the HR operations transformation including the streamlining of broader HR process' into the operations function. How are you Extraordinary? At KPMG, we believe diversity of thought, background and a strong service mindset strengthens relationships and delivers real impact to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Prior team leadership experience in a contact centre or similar environment within a financial, professional services or large corporate environment (HR experience desirable) Proven track record to meet and exceed service level agreements Outstanding communication skills both verbally and written. Strong people leadership skills and capabilities Solid experience in forecasting, workforce planning & capacity management The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
Transform your customer service leadership experience into making a real difference in our Firm Lead a large team of administrators with freedom to create and implement change Rhodes location l Modern office and ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Financial Services Contracts

Bankwest

Permanent, part-time role (4 days per week) We are open to candidates from any Australian location Ability to work remotely See yourself in our team: Our Banking Legal team has a deep partnership with the Retail Banking Services (including Bankwest) and Business Banking (including CommSec) teams and is a key enabler for the business delivering quality outcomes for their clients. Our broader Legal Services is part of Legal and Group Governance. Everything we do reflects our Unifying Intent, namely that we exist to help the organisation arrive at simpler, better outcomes. Our success is built on trusted partnerships, curiosity and quality insights. Do work that matters: You will play a key role delivering high value strategic legal services to the Retail Banking Services (including Bankwest), Business Banking and Enterprise Services business units in relation to: Drafting and negotiating a wide range of contracts, with a focus on technology-related and general procurement agreements Advising on privacy, data and cyber security matters, including use of cloud-based services. Providing risk management and contract management advice, including in relation to large scale technology implementations Digitisation of services, including via online and mobile applications, preferably in a banking services environment. We're interested in hearing from people who have: Minimum 7 years PQE Law degree and Australian admission to practice Strong experience in drafting and negotiation of a broad range of technology and general procurement contracts, preferably both in a top tier law firm and in-house Experience in banking law will be highly regarded, preferably both in a top tier law firm and in-house Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of matters, and provide succinct advice Sound knowledge of Australian laws and current issues applying to procurement, technology and banking Experience in legal issues arising from digital initiatives and digital banking, including fintech developments. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Read More
Work type
Full-Time
Keyword Match
... developments. Whether you're passionate about customer service, driven by data, or called by ... , and energy. One where making a positive impact for customers, communities and each other is part of our every day ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Customer Experience Executive, Balgowlah - NSW

Stockland

The Opportunity Your role will assist to maximise financial performance by implementing innovative marketing strategies and practices that supports the delivery of Stockland's vision, outcomes and management of local centre, community and retailer communications and opportunities in these areas. The role is 0.6 FTE, part-time working 3 days a week and will be based out of Stockland Balgowlah. Some of your duties will include: Support on successful implementation of campaigns Network locally to ensure that sponsorship and participation opportunities are identified Assist in identifying key stakeholders within region and develop communication schedule to ensure regular contact Engage relevant local groups and committees Engage with local retailers and integration of the retailers into key marketing campaigns Review of social and digital media relative to customer interactions and response including escalation when necessary About You You will bring your marketing and your strong customer focussed experience, preferably within the retail industry Ability to build and manage strong relationships with stakeholders You will be an excellent verbal and written communicator Ability to work under pressure and meet agreed deadlines in a fast-paced environment The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidized lifestyle, health, well-being and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date. Apply today - Stockland - it's your place. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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Work type
Part Time
Keyword Match
... through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want ... subsidized lifestyle, health, well-being and financial services products. Due to the permanent nature of this ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Client Experience Officer

MLC

About the Role Reporting into the Client Experience Lead, our Client Experience Officer is primarily responsible for the local client facing administrative and operational elements of the MLC Advice practice, the provision of support to Financial Advisers who have clients with complex needs, and for ensuring a premium Advice client experience. Responsibilities also include; Supporting the everyday workings of the MLC Advice practice; schedule and confirm all client meetings, prepare documentation, scan/upload documents and provide support via phone, face-to-face and email communication with clients and Advisers Delivery of highly professional client facing interaction; welcome and introduction, client comforts, exit and additional support Managing the implementation of Advice through the accurate updating of all client information in XPlan, contacting clients and confirming implementation Proactively managing client referrals to ensure they are handled professionally and efficiently Ensuring all client data is accurately recorded and maintained in all business systems, including personal, financial, lifestyle and service delivery details Contributing to the delivery of the client review process through preparation of pre-review appointment materials, updating of client and portfolio data and active participation in the review appointment in support of the Adviser. Please note this role is based in Wollongong. About You Our Client Support Officer will be a self-motivated individual with strong attention to detail and problem-solving skills. We are looking for a team player with exceptional interpersonal skills who can build relationships across the business and with our clients. Our ideal candidate will also have; Experience in financial planning as a Client Support Officer, Paraplanner or Associate Studying/Studied Financial Planning would be advantageous Intermediate knowledge and proven experience with financial planning software (Xplan) and Microsoft Office packages (Excel, Word, PowerPoint) Strong relationship management or client facing experience Excellent written and verbal communication skills About MLC At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

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Work type
Full-Time
Keyword Match
... including personal, financial, lifestyle and service delivery details Contributing to the delivery ... is based in Wollongong. About You Our Client Support Officer will be a self-motivated individual with strong attention ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Bathurst & Central West NSW

Maintenance Officer

Estia Health

Estia Health Manly Vale is a luxury residence that excels in every aspect of care, comfort and ambience. Purpose-built in 2007, the modern architecture captures natural light to create a sense of elegant spaciousness throughout all living areas and private rooms. Situated in a quiet residential street, the home is close to Manly beach, shops, hospitals and public transport. Elegant and classical décor is complemented by a beautifully landscaped courtyard and expansive views over the surrounding areas from the first floor balcony, providing residents with a warm, welcoming and supportive environment in which to live. About the role Estia Health Manly Vale are looking for an experienced Maintenance Officer to join their team on a Part Time basis working Monday to Friday. Make a difference in the lives of our residents on a daily basis, ensuring wellbeing and comfort. As a Maintenance Officer at Estia Health, you will support our residents and team through ensuring the safety and upkeep of the facility by providing onsite maintenance, including: Grounds upkeep General and equipment maintenance, painting and handy-person duties Coordination of the maintenance program, timely reporting and administration About you You'll bring to the role your ability to operate autonomously while effectively managing and prioritising your work. You will be committed to keeping the facility safe, comfortable and homely for our residents, their visitors and our team. You will also have: Exceptional Maintenance/handy-person skills Previous experience in leadership roles A relevant trade Qualification (highly regarded) Proven painting, plumbing, equipment repairs experience Excellent communication skills Proven ability to work autonomously and manage your time effectively Work Health and Safety knowledge and a commitment to keeping yourself and others safe Understanding of and experience in managing contractors on site Compassion for our residents and respect for their environment What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team, develop your coaching skills Enjoy working a full time role without weekend hours! Work in your local community and make a difference to the lives of our residents Opportunity to work across a wide network and learn or mentor others in your peer group Develop and expand your own skill set with regular development opportunities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Join us! If you would like to know more, please call us on 02 9951 0400 or by emailing us at manlyvale@estiahealth.com.au . If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time role working weekdays only!, Provide the best environment for our residents!, Join a friendly and supportive team

Read More
Work type
Part Time
Keyword Match
... daily basis, ensuring wellbeing and comfort. As a Maintenance Officer at Estia Health, you will support our residents and ... with workplace banking, novated leases and EAP services Join us! If you would like to ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Maintenance Officer

Estia Health

Estia Health Manly Vale is a luxury residence that excels in every aspect of care, comfort and ambience. Purpose-built in 2007, the modern architecture captures natural light to create a sense of elegant spaciousness throughout all living areas and private rooms. Situated in a quiet residential street, the home is close to Manly beach, shops, hospitals and public transport. Elegant and classical décor is complemented by a beautifully landscaped courtyard and expansive views over the surrounding areas from the first floor balcony, providing residents with a warm, welcoming and supportive environment in which to live. About the role Estia Health Manly Vale are looking for an experienced Maintenance Officer to join their team on a Part Time basis working Monday to Friday. Make a difference in the lives of our residents on a daily basis, ensuring wellbeing and comfort. As a Maintenance Officer at Estia Health, you will support our residents and team through ensuring the safety and upkeep of the facility by providing onsite maintenance, including: Grounds upkeep General and equipment maintenance, painting and handy-person duties Coordination of the maintenance program, timely reporting and administration About you You'll bring to the role your ability to operate autonomously while effectively managing and prioritising your work. You will be committed to keeping the facility safe, comfortable and homely for our residents, their visitors and our team. You will also have: Exceptional Maintenance/handy-person skills Previous experience in leadership roles A relevant trade Qualification (highly regarded) Proven painting, plumbing, equipment repairs experience Excellent communication skills Proven ability to work autonomously and manage your time effectively Work Health and Safety knowledge and a commitment to keeping yourself and others safe Understanding of and experience in managing contractors on site Compassion for our residents and respect for their environment What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team, develop your coaching skills Enjoy working a full time role without weekend hours! Work in your local community and make a difference to the lives of our residents Opportunity to work across a wide network and learn or mentor others in your peer group Develop and expand your own skill set with regular development opportunities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Join us! If you would like to know more, please call us on 02 9951 0400 or by emailing us at manlyvale@estiahealth.com.au . If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time role working weekdays only!, Provide the best environment for our residents!, Join a friendly and supportive team

Read More
Work type
Part Time
Keyword Match
... daily basis, ensuring wellbeing and comfort. As a Maintenance Officer at Estia Health, you will support our residents and ... with workplace banking, novated leases and EAP services Join us! If you would like to ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > NSW North Coast

Maintenance Officer

Estia Health

Combining stylish living with a home-like charm, Estia Health Forster offers the very best in individualised care and wellbeing. The single-level home is situated close to transport, the Stockland Forster Shopping Centre, specialty shops and local waterways. With bright and relaxing living areas and a variety of events and activities, our residents enjoy the perfect balance of engaging social pursuits and opportunities for quieter times in a supportive environment. About the role Estia Health Forster are looking for a Maintenance Officer to join their team on a part-time basis working Monday to Friday. Ensuring the safety and upkeep of the facility by providing onsite maintenance Grounds upkeep and maintaining comfort for our residents General and equipment maintenance, painting and handy-person duties Coordination of the maintenance program, timely reporting and administration What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Lead a team and develop your coaching skills Opportunity to further develop your skills in an Aged Care environment Enjoy working in a beautifully scenic coastal location Opportunity to work across a wide network and learn or mentor others in your peer group Develop and expand your own skillset with regular development opportunities On-site parking About you You'll bring to the role your ability to operate autonomously while effectively managing and prioritising your work. You will be committed to keeping the facility safe, comfortable and homely for our residents, their visitors and our team. You will also have: Exceptional Maintenance/handy-person skills A relevant trade Qualification (highly regarded) Proven painting experience Excellent communication skills Proven ability to work autonomously and manage your time effectively Work Health and Safety knowledge and a commitment to keeping yourself and others safe Understanding of and experience in managing contractors on site Compassion for our residents and respect for their environment Join us! If you would like to know more, please call us on 02 6555 5699 or by emailing us at forster@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part-time role working Monday-Friday, Join a progressive and dynamic team!, 100-bed modern home in beautiful coastal area

Read More
Work type
Part Time
Keyword Match
... quieter times in a supportive environment. About the role Estia Health Forster are looking for a Maintenance Officer to join their team on a part-time basis working Monday to Friday. Ensuring the safety and ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Lifestyle Officer

Estia Health

Estia Health Kogarah is an aged care home with a difference. From its modern architectural design, attractive terraces and city skyline views, Estia Health Kogarah captures the essence of contemporary aged care living. Conveniently located close to public transport, hospitals and Kogarah's town centre, Estia Health Kogarah is in a prime location to cater for all aged care needs. Our multilingual staff provide a warm, quiet and friendly home-like environment for residents with a range of care requirements, including a secure dementia care unit. With spacious, relaxing living areas and a variety of events and activities, our residents enjoy the perfect balance of engaging social pursuits and opportunities for quieter times in a supportive environment. About the role Estia Health Kogarah are looking for an experienced Lifestyle Officer to join their team on a 6 month contract working full-time hours Monday-Friday. Our Lifestyle Officers are responsible for delivering engaging lifestyle programs to support the social and physical well being of our residents. The role involves: Building genuine relationships with our residents to know they likes and dislikes Planning, implementing and maintaining lifestyle programs in line with our residents' needs and preferences Supporting the Lifestyle Coordinator with coordination of activities Maintaining appropriate documentation and contributing to quality compliance Potential back fill of the coordinator role to cover leave What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Regular training sessions and toolbox talks to keep your skill set up to date Our Kogarah facility is located close to public transport and offers on-site parking Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services About you You'll bring to the role your passionate and caring nature and you will have: Minimum 2 years experience in a Lifestyle role within aged care or a similar environment Certificate IV in Leisure and Lifestyle Strong communication and documentation skills Innovative ideas and a sense of fun Compassion for our residents Join us! If you would like to know more, please call us on 02 9053 1800 or by emailing us at kogarah@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/6 month contract - Full time hours (Mon-Fri), Experience a range of educational programs, Join a supportive team in an exciting fast-paced environment!

Read More
Work type
Part Time
Keyword Match
... Estia Health Kogarah are looking for an experienced Lifestyle Officer to join their team on a 6 month contract ... packages with workplace banking, novated leases and EAP services About you You'll bring to the role ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Customer Experience Manager - NSW

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live heathier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity As a Customer Experience Manager, you will be responsible for generating, nurturing and converting leads through highly developed relationship management skills in a NSW region, and being an outstanding brand ambassador. The role will assist in converting Zenitas' Aged and Disability Care strategic priorities into action across Australia; working closely with the GM, Clinical network, CEM network and Service Delivery team to be responsive to new clients. Each day may be different, but your core responsibilities will include: Developing sales plans to achieve targets, including identifying target groups, tactics and timelines Be responsible for identifying, triaging, assessing and onboarding clients ensuring a positive first experience Establish and maintain membership of/or network with relevant professional groups, attends seminars and conferences, and participate in industry associations Generate, nurture and convert leads through planned sales and marketing initiatives, including community events and build and maintain strong local community referral networks About You We are looking for a client focused and resilient team player with excellent problem-solving skills. Our ideal candidate will be a value driven person with a positive can do attitude and a good knowledge of disability and aged care sector (NDIS, Aged Care services and packages, individual support funding and other community services etc.) To do well in this role you will also have: Previous experience in a sales/business development position Knowledge of the health sector and in-home health service opportunities is highly desirable Excellent communication skills, interpersonal skills and consultation skills Great ability to build connection with clients in order to provide personalised solutions to them Good computer skills and ability to travel across the NSW region What We Offer We believe our people are the key to our success, and we foster a supportive, friendly, and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Flexible working hours and option to work from home Great team environment Full time permanent role Opportunity to gain further training and professional development What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

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Work type
Full-Time
Keyword Match
... pathology, and dietetic services. The Opportunity As a Customer Experience Manager, you will ... closely with the GM, Clinical network, CEM network and Service Delivery team to be responsive to new clients. Each day ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Services Engineer

Lendlease

Lendlease Building is searching for a Senior Services Engineer to join our project delivery team on the HMAS Watson Redevelopment project, the Royal Australian Navy's principal warfare and navigation training establishment, based in Watsons Bay. With a national delivery capability, combined with a sector-focussed approach, Lendlease Building provides innovative and industry-leading project management, design and construction services driven by detailed sector knowledge and experience. Located at the entrance to Sydney's iconic harbour on the South Head, HMAS Watson acts as the Australian Navy's primary maritime warfare training centre and provides a base for the Training Authority Maritime Warfare (TA-MW). This project will see a major redevelopment of the site including new modern Navy training facilities. The Role As Senior Services Engineer, you will play an integral role in managing and resolving the detail design for the complex building services packages across the project, whilst managing subcontractors and service suppliers to deliver a successful construction project. This includes developing and maintaining construction programs, implementing the procurement strategy, value engineering, managing quality and ensuring high levels of Health & Safety at all times. You will be responsible managing the interface requirements between services and building elements including design, coordination, approval, installation, and commissioning and completion requirements of all services disciplines in conjunction with the project team. Requirements Degree qualified in a relevant field of study (Engineering or Construction Management related) Previous experience working on large-scale projects, where you will have managed complex building services packages (mechanical, electrical and hydraulic) Strong communication and leadership skills will be essential as you'll be managing multiple internal and external stakeholder groups Making yourself accountable for driving customer focused outcomes and safety initiatives at all times Benefits Job security with a large pipeline of work Bonus scheme, Employee Share Acquisition program and options for salary sacrificing Career development and growth opportunities Health & Well-being Program We embrace the value of a vibrant and diverse workforce and recognise that out people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower out people and support their individual needs. Inclusion sets us all up for success.

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Work type
Full-Time
Keyword Match
... new modern Navy training facilities. The Role As Senior Services Engineer, you will play an integral role in ... groups Making yourself accountable for driving customer focused outcomes and safety initiatives at ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

M&A Transaction Services Manager, Financial Advisory, Sydney

Deloitte

Join Australia's leading, award-winning M&A services business. The strength and depth of Deloitte offering across the M&A spectrum from Lead Advisory through Transaction Services to Post-merger Integration is unrivalled. Imagine yourself thriving in a supportive environment, building on your M&A experience with a diverse range of clients. Are you in? About the team Our supportive team turns clients' frustration into assurance with sophisticated and tailored M&A advice. Our clients include Australian private and listed corporates, global enterprises, private equity firms and Government. Our Sydney based team regularly draws on the capabilities of our colleagues in other parts of M&A and from across the firm to provide multi-disciplinary insights to our clients, supporting them throughout the transaction lifecycle. This is enhanced by our embedded data analytics platform, iDeal, within our core offering that provides detailed insights for both our corporate and private equity clients. What will your typical day look like? As a Manager you will develop an impressive range of commercial consulting skills that will fast-track your career and multiply your options. Benefiting from early client exposure and learning from some of the top practitioners in the field, you will be involved throughout the lifecycle of some of the largest, most complex and high-profile deals in Australia. Our clients are at the centre of what we do. Developing a deep understanding of their business and commercial environment is essential for our success. As such, you will spend time building lasting client relationships based on deep industry knowledge and relevant research. You will also get involved in performing detailed financial analysis and support the development of key documents for a transaction e.g. Transitional Service Agreements, executive board reports and papers addressing a range of strategic issues. Your talent in negotiation and influencing is sure to grow as you participate in business development and relationship building programs. This role will also provide the opportunity to: Lead workstreams and support the delivery of engagements through financial due diligence as well as preparation of data-centric analysis and dashboards Work directly with the Partners in more complex areas of transaction structuring and the accounting and taxation implications of alternate structures Mentor and support the development of junior staff and develop enthusiasm and commitment from teams Set yourself a career path with clear and honest visibility around progression Enough about us, let's talk about you. You are someone with: Experience in performing financial due diligence assignments in a transaction environment or business combination experience gained through the audit of acquisitive businesses Structured thinking style with excellent analytical and financial skills to support complex transactions Sound understanding of accounting principles and concepts Familiar with the M&A process / transaction lifecycle / deal process and various parties within it Articulate communication and confident presentation skills Ability to develop, coach and motivate junior members of the team Ideally a post graduate qualification (e.g. CA, CPA, CFA, MBA or Masters in Applied Finance) Why Deloitte At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now! If you've got any questions or wish to have a confidential conversation about this role, contact our Talent Acquisition team. We'd love to hear from you. By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Work type
Full-Time
Keyword Match
... strength and depth of Deloitte offering across the M&A spectrum from Lead Advisory through Transaction Services to Post-merger Integration is unrivalled. Imagine yourself thriving in a supportive environment, building on ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Financial Analyst Managed Services

KPMG

Financial Analyst Managed Services Choose the way you want to work by embracing our flexible work arrangements Make a real difference in your community through our social and environmental programs KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Innovation, Solutions & Ventures division ideate, incubate, coordinate and scale new tech-enabled solutions and emerging technology capabilities. The team combines a diverse skillset across data, intelligent automation, emerging technology, product management and innovation to deliver unique solutions to our clients. Our culture is characterised by a start-up mentality combined with professional entrepreneurship. Our team is made up of passionate people who want to deliver value to clients in a new context, in which we connect in-depth specialist knowledge with the latest technological possibilities. We are looking for people who want to take on this challenge with us and are ready to contribute to the growth of the firm. Responsibilities: As a Managed services Financial Analyst your role will include being required to: The delivery and maintenance of capacity planning models for our Remediation managed service Developing pricing models and forecasts for new managed service opportunities Partnering with our Remediation operational delivery team to proactively identify time reporting trends, interrogate team leaders where performance falls outside of tolerance benchmarks and ensure robust time recording procedures. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience should include: • Knowledge of financial reporting • Financial modelling experience, using Microsoft Excel • Experience gained within a managed service or Big 4 consulting firm The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... us and are ready to contribute to the growth of the firm. Responsibilities: As a Managed services Financial Analyst your role will include being required to: The delivery and maintenance of capacity planning ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Manager - Health, Ageing and Human Services

KPMG

Make a significant impact on our health and aged care sector, working with a dedicated team to achieve better outcomes for the wellbeing of all Australians Collaborate with sector and technical experts to grow your knowledge and networks Develop your skills and capabilities in management consulting KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight, and strength of purpose we help our clients solve complex challenges, steer change, strengthen their impact, and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. The National Health, Ageing and Human Services (HAHS) team within KPMG is a highly experienced and motivated group that works in partnership with our health, ageing and human services sector clients to achieve better outcomes for the wellbeing of all Australians. We are looking for a Manager to join our team in Sydney with a focus on supporting work within the health and ageing sectors. Your Opportunity Your role as a Manger in HAHS team in Management Consulting will see you: Developing relationships with our government and non-government clients to understand their challenges and build trust Managing teams comprised of a diverse range of professionals delivering a range of concurrent projects Managing and delivering projects with excellence to address our clients' challenges, including: Conceptualising, scoping and structuring health and aged care engagements Synthesising and analysing findings and presenting them in clear and compelling ways Contributing to business development activities, including developing and maintaining client relationships, preparing proposals, and contributing to the development of new solutions to address complex problems facing our health and aged care system How you are extraordinary You are motivated by a strong sense of empathy and care about delivering great outcomes for clients. Your passion for developing solutions to address the challenges faced by clients and to make a difference to our health and aged care sector will be backed by the following attributes and experience: Highly developed strategic and innovative thinking skills in health and / or aged care policy Tertiary qualifications, preferably at postgraduate level, or experience in a social policy or service delivery environment Demonstrable experience in managing multiple and concurrent projects using project management methodologies Outstanding skills in leading teams, and in working effectively and collaboratively as a team member Honed stakeholder management skills and the ability to adapt, manage and work effectively with people from diverse backgrounds Highly developed writing and reporting skills, including excellent analytical and research skills Prior experience working in environments such as a professional consulting firm, within Government, or in the non-government health and/or aged care sectors across Australia A willingness to travel within Australia. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience at KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... the most trusted and respected global professional services firms. Through depth of expertise, clarity ... in partnership with our health, ageing and human services sector clients to achieve better outcomes for the wellbeing ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Division Director, Central Services Lead, Operational Risk and Governance

Macquarie Group

The role of Operational Risk in Macquarie is to form an independent view of Macquarie's operational risk profile and effect change in operational risk management and culture across the Macquarie Group, through the continual refinement and implementation of the Operational Risk Management Framework (ORMF). As Central Services Lead, you will work with risk type owners and support the development and implementation of the Material Risk Type Governance Framework (MRTF), and provide oversight to assure Risk Type Frameworks adequately consider potential people, process and system causes of risk events. You will drive a strong risk management culture and provide risk management expertise, independent advisory, and challenge to senior management. You will partner with and support the Central Service Groups and their teams by ensuring processes are adequately assessed to identify potential risk causes, and controls are effectively designed and built to mitigate a failure in people, process, or systems. You will also review and challenge material risk type frameworks owned by the support functions, conduct targeted assurance, monitor trends, and escalate risk concerns as required. You're going to lead the team in reviewing existing and changing activity and provide sign off and approval of key ORMF processes. You will play a key integrator role for all material NFR exposures, events, and decisions aligned to ORMF processes, requiring understanding across risk-types and ability to connect the dots across risks. You will monitor trends, escalating risk concerns as required and provide an integrated, balanced view on the risk profile and emerging trends. You will share learnings across Divisions, risk types, and external sources to inform best-practice risk management. We will expect you to be a strong leader with experience in financial management, operational risk, or assurance within financial services, you will demonstrate a deep understanding of financial management risks, control frameworks, processes and operations and have a strong understanding of effective risk governance and be experienced in the management of material risks. Additionally, you will possess a tertiary degree in finance or a related area. Relevant postgraduate degrees or professional qualifications (CA, CFA, CPA) are desirable in this role. You will have the ability to work both independently and collaboratively within a global organisation to deliver results. You will possess excellent communication skills and an ability to synthesise information to identify themes and priorities for leaders, both in verbal communication and written reports. You will have a strong presence with leadership to drive robust and challenging conversations, with the ability to initiate and lead conversations with business leaders and Risk Management colleagues. An investigative mindset, proactive curiosity and drive to explore where business processes may fail, and with the proven ability to sustain high levels of performance in a fast-paced, output focused environment, along with working knowledge of the regulatory environment in which Macquarie operates will enable you to be successful in this role. About the Risk Management Group The Risk Management Group (RMG) is an independent, centralised unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. Its divisions include Behavioural Risk, Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Regulatory Affairs and Aggregate Risk, and RMG Enterprise Support. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need. Find out more about Macquarie careers at www.macquarie.com/careers

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Work type
Full-Time
Keyword Match
... , through the continual refinement and implementation of the Operational Risk Management Framework (ORMF). As Central Services Lead, you will work with risk type owners and support the development and implementation of ...
3 days ago Details and apply
3 days ago Details and Apply
NSW > Sydney

M&A Transaction Services, Senior Analyst, Sydney

Deloitte

If you are looking for an opportunity to take your career to the next level and gain exposure to the world of mergers and acquisitions then our market leading M&A transaction services team provides you with the perfect opportunity to get involved in a variety M&A transactions. Our team supports some of Australia's most iconic transactions across private equity and corporate Australia. About the team Our M&A Transaction Services team works closely with our clients through the entire M&A lifecycle to deliver due diligence information, financial analytics, advice on transaction related accounting and tax matters and reviewing sale and purchase agreements. Our collaborative team turns clients' frustration into assurance with sophisticated, technology-enhanced and tailored M&A advice. Our clients include Australian private and listed corporates, global enterprises, private equity firms and Government. Our Sydney based team regularly collaborates with colleagues in Deloitte's national M&A practice to deliver multi-disciplinary insights to our clients, supporting them throughout the transaction lifecycle. Our M&A team are always looking for ways to innovate and this includes embedding data, analytics and insight into our diligence processes through our global leading edge data analytics platform, iDeal, which enables us to provide deeper insights into the businesses involved in any transaction and add value beyond the core due diligence advice. What will your typical day look like? As a Transaction Services Senior Analyst, you'll be provided with the opportunity to: Be part of a growing team that is passionate about developing you and your career in M&A transaction services; Partner with leading Australian private and listed corporates, global enterprises, private equity firms and Government departments to execute complex transactions; Work across a wide range of industries, gaining broad experience; Over time develop deep industry specialisation and focus with support to become a market leader in an industry you are passionate about; Team with our global colleagues on significant cross-border transactions, both in-bound and out-bound; Quickly develop a deep understanding of businesses through analysis of historical trading, quality of earnings, cash flow, working capital, net debt, capital expenditure, forecasts and underlying assumptions and drivers of business performance; Evaluate potential synergies and post-merger integration considerations; and Report on potential key opportunities and issues for our clients, including identification of risk or price factors impacting investment decisions as well as areas of opportunity. Enough about us, let's talk about you We are looking for highly motivated people ready to make a change or to progress their career in M&A. Ideally you are an accounting / finance professional with: An Undergraduate degree in Commerce, Finance, Business and/or Accounting Post graduate qualification or currently studying, e.g. CA, CPA, CFA, MBA or Masters in Applied Finance Structured thinking style with focus on detail to support financial analysis required in a complex transaction Exposure to or interest in the broader deal/ transaction process or M&A lifecycle Experience in a finance team (controllers, FP&A, etc.), audit, assurance, financial due diligence or corporate finance Sound understanding of accounting principles and concepts Desire to work as part of a collaborative, successful team and contribute to our innovative, open-minded and inclusive culture A curious mind-set as to the strategic and financial drivers of value Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound like the sort of role for you? Apply now! If you've got any questions or wish to have a confidential conversation about this role, contact our Talent Acquisition team. We'd love to hear from you. By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

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Work type
Full-Time
Keyword Match
... and add value beyond the core due diligence advice. What will your typical day look like? As a Transaction Services Senior Analyst, you'll be provided with the opportunity to: Be part of a growing team that is ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

AML Analyst, Client Services

MLC

About the Role Reporting into the Manager, AML Client Services our AML Analyst, Client Services is responsible for providing an exceptional client service experience to our internal and external clients. A large portion of this role will be AML/KYC focussed assisting clients with on-boarding and remediation requirements along with any regulatory requests. The clients we support include JANA Implemented Consulting, Advisors, direct investors and Private Equity. Responsibilities also include; Providing an exceptional client experience when answering and responding to Client Service phone calls or emails through the various email inboxes and phone numbers used to support the product offerings Assisting with and managing relationships with JANA, Plum, MLC and Boutique managers On-boarding of new clients including AML/KYC and ECDD requirements Supporting the Senior Analyst who is the point-person for all regulator requests relating to AML/KYC & ECDD within the Client Services remit Work to develop and write Standard Operating Procedures (SOP) and then ensure these are documented and maintained as well as implementing any legislative requirements and changes Assisting with any project initiatives as required; AML specific, while other opportunities may present such as within the legal team and/or compliance About You We are looking for a Client Services Analyst who is a team player, works proactively and who takes initiative & accountability for their work. Our ideal candidate will also have; Tertiary qualifications in finance and/or legal preferred but not necessary. However, a business-related discipline is essential Must have Anti-Money Laundering/KYC experience A demonstrated interest in investments/funds management Some industry experience within an investment management / financial services firm would be highly regarded Must be very capable in Excel - ideally intermediate skill level Understand the demands of working in a highly regulated and compliance-centric environment About MLC At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

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Work type
Full-Time
Keyword Match
... may present such as within the legal team and/or compliance About You We are looking for a Client Services Analyst who is a team player, works proactively and who takes initiative & accountability for their work ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Financial Services Manager - CFO Advisory

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's CFO Advisory practice combines deep industry knowledge with technical accounting and reporting excellence; we partner with CFOs, finance teams and broader business teams to help them meet the challenges of a complex and evolving business environment. Leveraging our firm wide expertise, CFO Advisory offers services including: financial, regulatory and operational process and control assessments/(re)design, finance function establishment, integration, separation and review; performance monitoring; finance project, change management and resource support; transaction structuring and support; and accounting and regulatory standards interpretation and implementation advice. Your Opportunity Due to the continued growth in our CFO Advisory team, we are seeking an experienced Manager to join our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our relationships and support and drive our strategy by: Managing the delivery of complex projects including project management, key client deliverables, drafting client reports and presentations, liaising with senior leadership and external advisors Managing the implementation of new regulatory reporting requirements with our clients. This includes interpretation of the requirements, analysing and sourcing required data, ensuring the data is effectively governed and establishing processes and controls that will enable high quality reporting to be produced Assisting our clients design and implement governance frameworks across their end to end financial and regulatory processes that embeds clear accountability and ownership within their organisations Analysing risks and designing controls across complex business processes as our financial services clients transform their businesses following the Royal Commission Simplifying highly complex business situations and strategies to identify key issues and priorities and effectively and efficiently manage multidisciplinary teams to deliver innovative solutions for clients Building and maintaining key client relationships, identifying opportunities for continued growth, developing propositions and contributing to business development initiatives How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: CA (or equivalent) qualifications with a strong accounting and/or audit and assurance background with approximately 5+ years of relevant business experience gained in Professional Services or industry Strong understanding of APRA and ASIC reporting requirements, potentially with experience in implementing reporting changes An understanding of data governance concepts (such as data quality, lineage, transformation) A commercial and analytical mindset with complex problem solving skills Well-developed written and verbal communication skills, including the ability to influence and present your ideas with impact to clients and other key stakeholders Experience in leading teams and providing training and guidance to build performance Project management skills including experience in making strategic decisions across multiple engagements The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Manager - Associate Director - Transaction Services

KPMG

Managers & Associate Directors - Transaction Services Market leading Big four - a place to grow & develop We'll have you working with Australia's most respected companies from day one Immerse yourself in an inclusive, diverse and supportive culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Business today is under more pressure than ever to deliver better, lasting results for stakeholders. In KPMG's Deal Advisory business , we think like an investor, looking at how opportunities to buy, sell, partner, fund or fix a company can add and preserve value. Today's deals do not happen in a vacuum. KPMG's integrated team of specialists work at deal speed to help find and drive value throughout the deal and transformation lifecycle. Our market leading Transaction Services team has extensive experience in providing financial due diligence and other deal related services to help clients assess, plan and manage acquisitions, mergers, divestments and initial and secondary debt and equity offerings. Your New Role We now have an opportunity for experienced individuals to join the team in a range of positions across Executive, Manager & Associate Director levels. This is an excellent opportunity to join one of the leading corporate advisors in Australia and to develop your skills in a diverse range of industries. Having worked within a professional services firm or corporate environment, you will be involved in and run end-to-end projects in relation to: Financial due diligence Vendor assistance Vendor due diligence Capital markets reporting Synergy assessment Sale and Purchase Agreement support Integration assistance You bring to the role Degree in Commerce or Finance and a professional accounting qualification Strong technical skills backed by a commercial flair and ability to interpret financial models Experience of data & analytics in a deal context The ability to build robust relationships at all levels, internally and externally A desire to contribute to team success along with a motivated and dedicated work ethic The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

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Work type
Full-Time
Keyword Match
... part of a global network providing extensive services across a wide range of industries and ... diverse range of industries. Having worked within a professional services firm or corporate environment, you will be involved ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Inside sales - career transition and outplacement services (remote)

FlexCareers

With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of care to those affected to do everything they can to help them find work elsewhere, and that's where CareerSwitch comes in. With a combination of high tech platform, insightful content and Australia's best panel of career coaches, we guide staff who have just been made redundant through the psychological journey of picking themselves up after losing their job, then on to the process to define their personal brand, their values and professional aspirations. Then through the more pragmatic side of jobseeking like writing a great CV and linkedin profile, and finally through the job search itself. Your role as BDM will be as inside sales for the team, dealing with CEOs, CFOs and HR at the mid sized companies planning redundancy programs, showing them why CareerSwitch is a great partner to their HR team and a safe pair of hands for their people. We can supply you with a list of companies, it's then up to you to open the opportunity and bring in our subject matter experts. We can't wait to meet you.

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Work type
Part Time
Keyword Match
With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Become a Bus Driver - Training Provided!

Transdev Australasia

The role Transdev Bus Drivers play a key role in keeping Sydney moving. To help you become one of our professional drivers Transdev has developed our Journey Maker Academy pathways. Our pathways provide paid employment, assists you in attaining your MR licence and your NSW Bus Driver Authority. We help you become a professional Bus Driver so you can make a difference to our customers' lives every day by getting them to their destination on time, every time, safely and comfortably. Our drivers service public transport routes, school routes, charters and special event services such as rail replacement and sporting events. Our drivers are also responsible for ticket sales and customer relations. Our shifts and rostering vary across our seven depots (Mt Kuring-Gai, South Granville, Bankstown, Revesby, Kingsgrove, Menai and Taren Point) and include straight shifts, rotating shifts, split shifts and relief shifts. More detailed information is discussed during the recruitment process. We're always interested in hearing from friendly, reliable people who are willing to go the extra mile for our customers and become part of our close-knit team. What you bring A current and valid NSW Drivers Licence (no 'P' plates) A good driving history (current) issued by RMS Strong communication and customer services skills Well-developed skills using mobile phone and computer-based technology and software The benefits for you Transdev offers market leading benefits to our drivers as well as: Paid employment as you complete your initial training (*conditions apply) Generous rates and allowances Additional shift options to increase your earning capacity Supportive line managers with your best interests at heart Ongoing support and training to help you excel About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 20 countries around the world, with 82,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. Our values and beliefs As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. We also have an uncompromising attitude to the safety of our employees, client and customers Our recruitment process All of our recruitment processes include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy To find out more visit our careers page http://www.transdev.com.au/careers#work-with-us Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to go to our Transdev careers website and complete your application form online. Advertised: 03 Sep 2020 AUS Eastern Standard Time Applications close: 30 Nov 2020 AUS Eastern Daylight Time

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Work type
Full-Time
Keyword Match
... routes, school routes, charters and special event services such as rail replacement and sporting events. Our drivers are also responsible for ticket sales and customer relations. Our shifts and rostering vary across our ...
1 year ago Details and apply
1 year ago Details and Apply
NSW > Sydney

Assistant Village Manager - Waratah Highlands & Macquarie Grove

Stockland

An exciting opportunity has opened for an Assistant Village Manager role to support the Village Manager for our 2 key sites based in Waratah Highlands located in Bargo, and Macquarie Grove located in Tahmoor, near the NSW Southern Highlands. The Waratah Highlands site consists of 132 units and Macquarie Grove of 44. This is a permanent full-time position. Your Role As the Assistant Village Manager your role is crucial to the smooth operation and future success of the village as well as the comfort and happiness of our valued residents. Supporting the Village Manager, your key responsibilities will include: Support the activities and initiatives currently running in our village Provide relief village management when required Assist the Village Manager in maintaining all documents and accounting records relevant to the operations of the village Perform administration as required to successfully run the village, including budget management Organise contractors to carry out maintenance in the village including but not limited to emergency repairs and preventative maintenance Play an active part in the interaction with residents, residents' committees and local community About You You will bring your strong customer service and administrative experience within a similar industry Ability to build and maintain strong relationships with the residents and the internal & external stakeholders will be key Exposure and understanding of The Strata Act will be highly advantageous Demonstrate a sound financial understanding Excellent written and verbal communications skills A team player who thrives on diversity and can prioritise Passion for working with retirement community The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au Apply today - Stockland - it's your place.

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Work type
Full-Time
Keyword Match
... residents, residents' committees and local community About You You will bring your strong customer service and administrative experience within a similar industry Ability to build and maintain strong ...
6 days ago Details and apply
6 days ago Details and Apply
NSW > Bathurst & Central West NSW

Village Manager - Waratah Highlands & Macquarie Grove

Stockland

The Opportunity We are currently seeking a commercially minded problem solver who is able to connect and build meaningful relationships with stakeholders. You will well versed in financial/operations management to be able to manage our retirement living communities across 2 x sites - Waratah Highlands located in Bargo, and Macquarie Grove located in Tahmoor, near the NSW Southern Highlands. Your role As the Village Manager for both sites, you be will responsible for the daily operations and success of these assets. You will lead a close-knit team, driving them with your customer-focused approach balancing the need for a strong community sprit while striving for operational and commercial excellence. Working with the residents committee you will be afforded a sense of autonomy playing an active role in directing the future of the village for Stockland and its residents. Some of your duties will include: • Act as the village lead in the interaction with residents, residents' committees and the local community • Managing, coaching and inspiring your close-knit team to allow them to reach their true potential and deliver the upmost in customer service to our residents • Contributing towards the strategic direction of the village including assessment of growth potential, asset management, maintaining excellent knowledge of community needs and market trends • Managing village administration and financials including reporting, budgeting, P&L, resident records • Developing and maintaining excellent working relationships with internal and external stakeholders including; residents and families, Stockland employees and contractors About You You will have a strong background in operations management in the Property/Asset, Hospitality or Business sectors and will continually display Stockland's CARE values. You will possess: • Strong financial acumen • Excellent stakeholder-management skills • Ability to interact with our residents with respect, maturity and empathy • Excellent organization and time management skills • Ability to lead, motivate and develop a team • Strong conflict resolution and negotiation skills • Exceptional communication skills The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date. Apply today - Stockland - it's your place. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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Work type
Full-Time
Keyword Match
... close-knit team, driving them with your customer-focused approach balancing the need for a strong community ... true potential and deliver the upmost in customer service to our residents • Contributing towards the ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Credit Structuring

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Full time, permanent role Seeking front end Credit Structuring Lawyers See yourself in our team: The Legal and Group Governance team provides expert advice and assistance to the Group to achieve its strategic goals and priorities, including by identifying and appropriately managing legal and regulatory risks. Our Group Credit Structuring (GCS) Legal Team partners with GCS and Business Units to assist them in attaining their strategic goals by ensuring legal risks are appropriately recognised and managed. The purpose of this role is to deliver high value strategic legal services to the GCS team in managing customers whose financial affairs are troubled or impaired and delivering balanced solutions reflecting customer and community expectations, with a particular focus on corporate, large corporate and institutional customers. Do work that matters: Your responsibilities include: Reviewing finance documents, providing advice on insolvency and regulatory matters, advising on the implementation of insolvency or restructuring process, working with and managing engagement with external advisers and identifying and managing regulatory and commercial risks; Maintaining a deep understanding of the Group's legal and regulatory risk appetite and executing your role to align with it to support the successful execution of strategic priorities and goals; Developing and maintaining a detailed understanding of, and expertise in, the Group's Legal practices in particular developments in insolvency and restructuring law and practices; Providing accurate, timely, commercial advice through effective communication directly to the GCS team and Business Units. We're interested in hearing from people who have: Tertiary qualifications in law and admission to practice in NSW or another State or Territory Minimum 7 years PQE A demonstrated understanding of finance documentation and concepts in the domestic and international markets Demonstrated experience with complex finance structures and products, secondary debt trading and insolvency processes and implementation of restructuring and insolvency structures Strong awareness of the legal and regulatory environment affecting corporate and consumer lending Sound knowledge of Australian laws and current issues applying to, institutional banking and financial markets products and market practice Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of institutional lending, financial regulatory and transactional matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... a range of institutional lending, financial regulatory and transactional matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Legal Counsel - Litigation

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Full time, permanent role Seeking Credit Structuring Lawyers See yourself in our team: The Legal and Group Governance team provides expert advice and assistance to the Group to achieve its strategic goals and priorities, including by identifying and appropriately managing legal and regulatory risks. Our Group Credit Structuring (GCS) Legal Team partners with GCS and Business Units to assist them in attaining their strategic goals by ensuring legal risks are appropriately recognised and managed. The purpose of this role is to deliver high value strategic legal services to the GCS team in managing contentious matters relating to customers whose financial affairs are troubled or impaired and delivering balanced solutions reflecting customer and community expectations. Do work that matters: Your responsibilities include: Managing regulatory and commercial risks in relation to contentious or potentially contentious matters; Advising on contentious matters and conducting litigated claims; Maintaining a deep understanding of the Group's legal and regulatory risk appetite and executing your role to align with it to support the successful execution of strategic priorities and goals; Developing and maintaining a detailed understanding of, and expertise in, the Group's Legal practices in particular developments in insolvency and restructuring law and practices; Providing accurate, timely, commercial advice through effective communication directly to the GCS team and Business Units. We're interested in hearing from people who have: Tertiary qualifications in law and admission to practice in NSW or another State or Territory Minimum 10 years PQE Demonstrated understanding of lending documentation and concepts in business and consumer lending Demonstrated experience in banking and commercial litigation, dispute resolution and farm debt mediation Strong awareness of the legal and regulatory environment affecting corporate and consumer lending Sound knowledge of Australian laws and current issues applying to, business and consumer lending, bankruptcy and enforcement as well as awareness of current market practice in those areas Excellent legal technical skills including the ability to quickly grasp, negotiate and resolve issues across a range of institutional lending, financial regulatory and contentious matters. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... contentious matters. Whether you're passionate about customer service, driven by data, or called by ... , and energy. One where making a positive impact for customers, communities and each other is part of our every day ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Data Consultant

MLC

About the Role Working within the Customer Response Initiative we are currently looking for several Data Consultants to support the delivery of an outstanding customer service experience through the extraction, consolidation and analysis of data from various sources. As Data Consultant you will be responsible for: Creating tools and techniques to optimise the client identification process SQL script writing and SQL script review Automation of the client scoping process Data visualisation for Executive level reporting About You Our ideal team member would be an experienced Data Consultant preferably with a background in financial services dealing with large metrics. We are looking for someone who can demonstrate the following: Advanced SQL query techniques and SQL server support include SSIS Tableau report development Advanced level MS Excel and Access skills Experience in visually presenting data in a creative and engaging way About MLC For over 130 years MLC has been providing its Wealth Management expertise to financially empower the lives of ordinary Australians to achieve their needs for today and goals for tomorrow. From achieving our status as an award-winning business to doing our part to combat climate change to volunteering days in the communities we operate in, we are a Wealth company that cares. Next Steps If you want to be a part of our team that makes a real difference to people's lives, then follow the link and apply today. Due to the nature of our business you must have Australian or New Zealand Citizenship, or Permanent Residency.

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Work type
Full-Time
Keyword Match
... to support the delivery of an outstanding customer service experience through the extraction, consolidation and ... Data Consultant preferably with a background in financial services dealing with large metrics. We are looking ...
4 months ago Details and apply
4 months ago Details and Apply
NSW > Sydney

Data Alignment Lead

MLC

About the Role Reporting to the CRI Insights, Stream Manager, the Alignment Lead role will support the delivery of an outstanding customer service experience by overseeing, managing and delivering on Regulatory and Independent Expert (IE), Technical Control Enablement, Reporting and Quality control requirements in relation to the design, approach, implementation and execution of data assets which have been built to identify potentially impacted clients of in-scope advises. The role will also guide the exploration and design of new opportunities as part of continuous improvement and new data-driven solutions to other MLC remediation activities. The Customer Response Initiative has been established to identify, minimise or rectify inappropriate advice by completing customer advice reviews in response to regulator concerns regarding advice quality. Your key responsibilities will include: Work closely with CRI Data Insights Lead, Management and Alignment and Governance and Risk Stream Leads to align on delivery efforts based on priorities Align IE, Technical Control Enablement, Reporting and Quality Control functions to the priorities outlined by the CRI Data Insights Lead Lead IE, Technical Control Enablement, Reporting and Quality Control efforts, supporting the respective leads of each function to achieve their own objectives including setting and adhering to agreed workplans Liaise with Program/Business owners to ensure requirements are understood by the CRI Insights team, and that expectations regarding deliverables are set with those Program/Business owners Manage and prioritize Engagement Stream efforts and workload Coach, inspire and train team members to grow, empower and succeed together Guide efforts to determine how the CRI Insights team can best utilise its knowledge and capability to better assist not only CRI, but also other MLC remediation activities Identify opportunities to learn and improve Manage quality of data outputs Identification, escalation and mitigation of risks in the client identification process About You Key skills and experiences required will include; Customer analytics background Exposure to financial advice industry Regulatory response and Independent expert engagement Financial services customer remediation Best practise ETL processes and validation techniques MS Excel and Access skills SQL query techniques Script writing and script review SQL server support including SSIS, Stored procedures Tableau report development Stakeholder management Team leadership Strong written and verbal communications - including the drafting of formal reports Strong problem analysis and problem solving IT, Commerce or Finance related degree OR prior experience in client identification for a large scale remediation program on regulatory matters About Us At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

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Work type
Full-Time
Keyword Match
... will support the delivery of an outstanding customer service experience by overseeing, managing and delivering on ... to other MLC remediation activities. The Customer Response Initiative has been established to identify ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

e-Commerce Executive

Lion

We are currently recruiting for a full time E-Commerce Support Executive to join our Sales and Customer Service Team 'Lion Connect' based in our Olympic Park office, reporting to our BP & Data Leader for Lion Connect. The purpose of this role is to deliver an exceptional experience to our Portal customers, add value through proactive business partnering and be a highly engaged member of the E Commerce team. You will be responsible for delivering consistently excellent customer service to all key stakeholders to ensure accurate resolution of all enquires are completed, and deliver capability builds and retention plans for all Portal customers. To succeed in this role strong stakeholder management skills are essential, along with the ability to build a trusted relationship with customers and our sales teams. A demonstrated approach to problem solving and continuous improvement would also be beneficial, as well as being an innovative thinker, and having a high attention to detail while working in a fast-paced environment. Empower yourself to achieve- apply today!

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Work type
Full-Time
Keyword Match
We are currently recruiting for a full time E-Commerce Support Executive to join our Sales and Customer Service Team 'Lion Connect' based in our Olympic Park office, reporting to our BP & Data Leader for Lion Connect. ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Credit Analyst

Citi Australia

Our Mortgages Credit Team is responsible for assessing mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and vendors to strengthen our relationship and aim to towards first call resolution. Your key accountabilities include but are not limited to: Responsible for the timely and accurate assessment of allocated New Business and Variations applications. Applications are processed under the 'Ownership Model' which requires accountability of file management from allocation to final approval Thoroughly review application information/documentation and obtain a clear understanding of customer needs and loan purpose to ensure customer satisfaction within service levels. Professional, clear and concise communication to brokers and customers (and Sales Team where required) both over the phone and in writing throughout the stages of the assessment process. This includes approvals, declines, and requests for further information Package and submit deals requiring Lenders Mortgage Insurance (LMI) Liaise with Lenders Mortgage Insurance to obtain approval on proposed applications Build and maintain strong relationships with Business Development Managers, Mortgage Specialist, customers and brokers as per the 'Ownership Model Contact Agreement' Perform title searches for all deals prior to approval Review clarifications received from Cards Acceptance regarding additional information on pending applications for bundled applications Obtain approval from Risk and Mortgage Product where exceptions are required to proceed without a Credit Card or Citiplus Account under Bundled Applications Review the completed final approval with all supporting documents, sign and instruct Solicitors to prepare mortgage documents Management of post settlement clarifications regarding non maintenance of settled applications Keep abreast and adhere to Policies, Procedures and Risk Bulletins Adhere to timeframes on Compliance Training and Quality Assurance Competencies and Experience to be successful in this position you must have the following skills and experience: Experience in an operational environment (ideally obtained within banking and finance) Credit Underwriting Delegation for Mortgage Lending is essential Knowledge/experience in Mortgage products and operations, essential Knowledge/experience in Secured credit, essential Strong experience in Customer Service and Sales, desirable Excellent professional communication skills, both oral and written with experience in documentation Education Qualifications: Preferred High level of computer literacy in MS Power Point and Word / Intermediate level in Excel Demonstrated understanding of implications for working within a regulated environment Well organized, attention to detail and able to meet deadlines When you work at Citi, you'll be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy #LI-W ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Credit Decisions ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Part Time
Keyword Match
... mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with out stakeholders and ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Senior Manager Business Lending Process Enablement

Commonwealth Bank

12 month Fixed Term / secondment opportunity Continuously optimises processes and embeds operational excellence across aligned business See yourself in the team Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. The Business Lending team supports the full spectrum of business customers' borrowing needs, from small business customers to large mid-market corporates. The Process Performance and Enablement team strives to deliver significant customer and performance improvements across the end to end Business Lending process. This is achieved through designing and implementing process improvement and behaviours changes, from Business Banking centres to Credit Risk and Commercial Lending Operations. Do work that matters Reporting to the Executive Manager Business Lending Process Performance & Enablement, you will commit to process design and idea generation to effectively implement, embed and improve end to end solutions, working with the entire Business Lending CBA community. More specifically you will Support the roll out of the existing end to end Business Lending roadmap (including implementation to all Business Banking sites) Be an active change agent to embed solutions and increase adoption of new process and practices nationally, ensuring the scalability of changes across the network Work with the other Senior Enablement Managers to knowledge share, provide insights and lessons learnt across the locations and segments Provide input and support into the end to end Business Lending Continuous Improvement (CI) framework Provide capability uplift through performance coaching of leaders across the nation Assist leaders to diagnose areas for improvement and implement solutions, sharing best practice across the network Drive the creation and evolution of new ways of working for the end to end Business Lending process including the platform which hosts up to date content and guides Drive the sustainability of the solutions to ensure that the associated benefits are realised over the long term Lead a culture where everybody drives continuous improvement We want to hear from you if you have Experience in a process improvement or change management capacity Demonstrated experience in implementing end to end projects Demonstrated experience in coaching and facilitation, including senior stakeholders Lean Six Sigma Black Belt certification would be an added advantage. Relevant Business Banking frontline experience (Banker / Leader) Risk Mindset -All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... identify and understand, openly discuss and act on current and future risks Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Senior Solution Architect

Lendlease

Lendlease Digital is building a software platform called Podium that will transform and disrupt the global property and construction industry. Autonomous cars? Now is the time for autonomous buildings. Yes, we are that ambitious! We develop products that solve real problems and deliver solutions that are feasible, viable and desirable to our customers. Our core philosophy is “digital before physical, share data not files, fully simulated and tested before manufacture and assembly (not construct)”. As a team, we are innovative, brave and continually learning and trying new ways of doing things. With our digital business rapidly growing, we are now recruiting for a Senior Solution Architect to drive the design and delivery of customer centric digital solutions across the property. It is a key leadership role within the Lendlease Podium Asset Services team, focused on extending and delivering the Global Asset Services product set supported by the Podium Platform. You will be responsible for The creation of product roadmap from 12 months to 5 years The collaboration across the software architect team to create products which both integrate with and complement the full product stack About you: A highly experienced solution architect, with a career of designing enterprise solutions from inception, at technology companies. Experience designing, developing, troubleshooting and launching a revenue-generating portfolio of innovative software products, with a proven ability to incorporate process and transparency. Proven experience in successfully leading the development and implementation of solutions, working with R&D and customers in the implementation of architectures to achieve end to end solutions connecting software, devices and services. Knowledge of web application development, security, digital twin, internet of things, predictive/prescriptive/advanced analytics, artificial intelligence, machine learning, robotics, mobility, data management, customer relationship management, customer service automation, open source technologies, information management and cloud services. Strong knowledge and experience with design thinking and agile ways of working (SaFE, Scrum, Kanban, Human Centered Design, Lean) This is a rare opportunity to drive an innovative program of work in a dynamic global environment with a start-up mentality, that values passion for excellence and courage to test the boundaries, viewing setbacks as learning opportunities. If this role aligns to your skillset and career aspirations to drive change and disrupt an industry, please apply now! Lendlease is a diverse, flexible employer of choice. We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs, through various stages of their lives. Lendlease provides a wide range of benefits to support our employees through their everyday lives. Our flexible work arrangements make it possible to shape your working day accordingly.

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Work type
Full-Time
Keyword Match
... analytics, artificial intelligence, machine learning, robotics, mobility, data management, customer relationship management, customer service automation, open source technologies, information management and cloud ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Financial Assistance (Hardship) Associate

Macquarie Group

A unique opportunity to join our organisation in a key role that play's an integral part in delivering an outstanding client experience for clients who are currently experiencing temporary financial difficulties. As the Financial Assistance Consultant, you will be self-motivated and results orientated, you will be an effective communicator with understanding of clients going through changes in their circumstances. Your primary responsibilities will be focused on reviewing and assessing requests for hardship assistance received through multiple channels, providing options to the customer, offering case by case solutions, and monitoring agreements for adherence. Other activities include working with clients and/or their financial counsellors to make workable solutions that are the best outcome for both parties and taking inbound calls from clients and their representatives and taking verbal applications. You will use your experience within a Customer service role, Hardships or Collections environment to succeed in this role, paired with your empathetic call handling skills to deliver an optimal client experience. Your ability to work well under pressure and to deal with a high workload will be beneficial in our fast-paced environment. We will consider applications without prior Hardship experience if there is experience of strong customer service, problem solving and empathetic communication skills. And of course, a passion to help others. We are invested in the growth and development of our people, so in return, we will enable you to develop your skills, as well as provide you will a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... clients and their representatives and taking verbal applications. You will use your experience within a Customer service role, Hardships or Collections environment to succeed in this role, paired with your empathetic ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Collections Consultant | Home Loans & Asset Finance

Macquarie Group

Join a high performing collections team and utilise your customer service skills and problem-solving ability to deliver positive outcomes for both Macquarie and our clients. Our Collections team are responsible for engaging in calls to Macquarie customers, who have recently missed payments on their contracts. You'll be responsible for day to day collections to reduce delinquency through effective communication, negotiation skills and decision making. Working in a fast-paced, contact centre environment you will liaise with customers primarily over the phone and via email, resolving matters of outstanding arrears. You will confidently and effectively negotiate results that are commercially viable and in-line with Debt Collections Guidelines and internal processes. With prior banking, contact centre or customer service experience, you will have the ability to effectively resolve matters of outstanding arrears within suitable timeframes. Leveraging your outstanding communication skills, you will be able to build rapport with customers and gain a solid understanding of their financial circumstances, to ensure the correct decisions can be made. You will be committed to providing an exceptional client experience through demonstrating empathy, whilst also addressing customer concerns and handling objections. To start this exciting journey, apply now. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... in-line with Debt Collections Guidelines and internal processes. With prior banking, contact centre or customer service experience, you will have the ability to effectively resolve matters of outstanding arrears within ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Assistant Village Manager - Willowdale Retirement Village, Leppington

Stockland

An exciting opportunity has become available for an Assistant Village Manager to join our close-knit team at our growing Willowdale Retirement Village, based in Leppington, NSW. This is a friendly community with a wide range of modern independent living villas with approximately just over 300 residents. This is a permanent part time role with the potential for it go full-time mid-2021. Hence, you will be an applicant who will be looking forward to going full-time next year. On a part-time basis, the role will be working 3 x days per week (15.2 hours/week), ideally Monday, Thursday & Friday. However, we are flexible for the right applicant for you to choose your days. Your Role As the Assistant Village Manager your role is crucial to the smooth operation and future success of the village as well as the comfort and happiness of our valued residents. Supporting the Village Manager, your key responsibilities will include: Support the activities and initiatives currently running in our village Provide relief village management when required Assist the Village Manager in maintaining all documents and accounting records relevant to the operations of the village Perform administration as required to successfully run the village, including budget management Playing an active part in the interaction with residents, residents' committees, and local community To be successful in this role you will have: You will bring your strong customer service and administrative experience within a similar industry preferably in an aged care or retirement living industry Previous aged care experience will be highly advantageous Ability to build and maintain strong relationships with the residents and the internal & external stakeholders will be key including external contractors Ability to successfully manage different personalities Demonstrate a sound financial understanding Excellent written and verbal communications skills A team player who thrives on diversity and can prioritise Passion for working with the retirement community The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date. Apply today - Stockland - it's your place. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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Work type
Full-Time
Keyword Match
... have: You will bring your strong customer service and administrative experience within a similar industry ... subsidised lifestyle, health, well-being and financial services products. Due to the permanent nature of ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Engineering Maintenance Manager

Lion

In Supply Chain, we are empowered to deliver high quality products to our customers safely and on time. We are currently recruiting for an Engineering Maintenance Manager within our Engineering team at Tooheys. This is a permanent position reporting through to our Engineering Reliability Manager. In this role, you will be responsible for the implementation and execution of Lion's Total Asset Management Strategy across Tooheys. You will achieve this through the implementation of best practice reliability engineering & systems to deliver improving machine efficiency and best cost. You will also lead a team to provide best practice support and customer service across brewing, packaging and process services. You will bring your ability to think, communicate and influence change at a strategic level, along with your constructive two way engagement with all stakeholders and sites. Your strong technical capability and leadership expertise will set you apart from the rest. You will have the driver to consistently achieve results and deliver on promises. In return you will join a supportive team who are focused on providing best practice capability programs to develop personally and professionally, along with a product allowance, and a company who genuinely care about their people. We believe our people have it in them to achieve something outstanding. By challenging ourselves to make a difference, we make our experience at Lion the best it can be. Empower yourself to achieve -start a conversation with us today.

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Work type
Full-Time
Keyword Match
... empowered to deliver high quality products to our customers safely and on time. We are currently ... provide best practice support and customer service across brewing, packaging and process services. You will bring your ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Project Manager, Group Policy Framework

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you 7 month contract full time, with the possibility of extension We are open to candidates based in Sydney and Brisbane See yourself in our team: Group Governance provides corporate governance, policy framework advice and corporate secretariat services to the Commonwealth Bank of Australia (CBA) Executives, Senior Leaders, Board of Directors and its Committees and to CBA's subsidiary companies and their various committees (together, CBA Group). Our Group Policy Framework (GPF) is a project which is simplifying and rationalising the CBA Group policies to drive increased accountability and improved governance outcomes and policy compliance across the CBA Group. Do work that matters: You will play a key role in planning and coordinating activities and resources to deliver the required outcomes on time and within budget, responsibilities include: Planning and coordinating GPF project activities and schedules, delivering using the Bank's Enterprise-wide project management methodology, toolset and support processes Producing the required project documentation, project governance and assurance reports needed to ensure the GPF project achieves its objectives on time and within budget. Working closely with the GPF team to effectively identify, assess and manage risks, issues, dependencies, priorities, progress to milestones and budget, creating and providing regular and accurate reporting to senior stakeholders. Managing the GPF project using a collaborative approach within the GPF team and with stakeholders, ensuring appropriate communication and project documentation is developed and maintained Ensuring appropriate project governance and assurance activities are in place, including the availability of reports and updates for governance committees and Project Boards on the project's status and achievement of milestones Developing and implementing an effective communication plan for the GPF that enhances the GPF and Group Governance brand. We're interested in hearing from people who have: Demonstrated experience in PRINCE2, project/program management delivery methodologies and best practices Demonstrated experience in developing and collating reporting of complex projects in a way that is meaningful and transparent to executive and senior stakeholders and governance committees Ability to navigate systems, tools and support processes, including experience and expert skills in creating project documentation, excel, powerpoint, Gantt charts, etc. High level interpersonal skills with the ability to influence outcomes in an organization with multiple stakeholders and competing priorities in a changing and challenging environment Strong communication and influencing skills with the ability to prepare and present executive level submissions Strong team-player and engagement mindset. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... and present executive level submissions Strong team-player and engagement mindset. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Manager, Change & Enablement

Commonwealth Bank

Manager Change & Enablement About the Role Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. See yourself in our team Your new role supports the Change Enablement function of a priority technology transformation, understanding and managing the impacts and implementation of the transformation. You will be responsible for all transformation change management and engagement activities across the program, including analysing change impacts and drivers, engaging various stakeholder groups accordingly, and planning and rolling out capability uplift initiatives to support the success of the transformation. You will enjoy planning and executing specialist change management advice, thinking outside of the box, and building trusted relationships with leaders and advocates to drive adoption of the change. Do work that matters: You will report to the Executive Manager Change & Enablement. Responsibilities: Develops and executes effective strategies and plans to manage the change impacts of the transformation program Contributes to the development of change enablement initiatives (leadership alignment, stakeholder engagement and capability uplift) that drive awareness through to adoption of the transformational change Develops effective relationships with key stakeholders and is seen as a trusted advisor on the management of people related business risks and program benefits Contributes to the ongoing development of change enablement capability within the business and supports the Group's achievement of change maturity Measures and monitors transformational change success measures, including awareness, desire, knowledge, ability, and reinforcement of the change and ensures that people related benefits and risks are well understood and managed Contributes to the ongoing improvement of the OCM methodology at CBA What skills you will possess: Risk Mindset -All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. Significant organisational change management experience on large scale transformation programs Deep experience in designing change strategies, planning, and managing stakeholders, producing communications, and conducting capabilities uplift initiatives and training Demonstrated personal characteristics of resilience and adaptability Strong influencing and negotiation skills as well as superior relationship management to ensure that the needs are met and achieved Change qualifications are desirable What's in it for you? Flexible working programs An inclusive team culture that promotes collaboration and innovation Group Health Fund and award-winning Super fund Amazing development and career progression program Your Development and Career Progression: At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... you require additional support please contact HR Direct on 1800 989 696. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Communications Manager

Commonwealth Bank

12 month fixed term opportunity Design, build and execute the communications and engagement strategy for a major transformation program See yourself in the team Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million+ personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes. This Program is a major technology-led transformation program that will deliver an industry-leading Collections business, customer and staff experience. Do work that matters Reporting to the Senior Manager, Communications and Engagement, you will design, build and execute the Program Communications and Engagement Strategy and Plan. You will contribute towards the planning and delivery of Program events, driving engagement across our remote teams. More specifically you will Create clear, concise and engaging communications that effectively communicate key updates and changes. Effectively build operational communications into the operating rhythm of the business, working with key stakeholders. Work effectively with project and change managers across the Program to provide communications expertise, and ensure a common narrative across all division-led change. Work as part of a team to identify new and more effective ways for delivering critical messages. Measure the effectiveness of existing and new communications models. Build and maintain strong working relationships with key stakeholders across the Group, impacted teams, leaders and cross-functional teams. We want to hear from you if you have Proven ability to develop communication and engagement strategies for transformational programs. Proven ability to write well - translating project details into clear and concise content for customer facing teams. A strong understanding of change management and project management. Project communications experience required, and technology and/or ERP program experience is preferred but not necessary. Financial services experience or a strong understanding of this sector is preferable, particularly frontline operations experience. Consulting experience is desirable but not necessary. Risk Mindset -All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... identify and understand, openly discuss and act on current and future risks. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Solution Delivery Lead

Commonwealth Bank

Solution Delivery Lead See yourself in our team Enterprise Services (ES), we are responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. About the Role You will be responsible for providing Solution Delivery direction across design, build and embed phases across Digi Docs and Retail Leading Tech Delivery Team You will also drive the discovery Solution Options and draft up Solution Options to be discussed and agreed which will then form a part of the Solution Design Document You will provide day to day guidance to Program Delivery teams, shape and lead the resolution of any blockers or gaps which the Program Delivery team phase as well as support with any Solution Options and OOM costs for adhoc engagement requests Do work that matters: You will have end to end Solution Delivery responsibility for the Digi Docs Program Delivery Team. You will work with a wide range of business and technology stakeholders and influence and guide their technology engineering direction. You will build a strong Solution, Delivery & Technology capability within the Digi Docs Change team. Responsibilities: Through Idea to Inception you are embedded into Delivery Teams / Front Door engagement to Provide Application design artefacts and estimations assumptions Delivery Aligned through execution to Problem solve complex solution or Program Technical blockers across and between the technologies and integrating platforms of implementation Effectively manage relationships and communications with stakeholders, including Group customers, architecture, engineering leads, upstream and downstream platforms and the automation delivery teams Work with platform owners and business teams, to develop engineering standards and patterns to optimize the Group's use of Automation technologies Advise automation teams on non-functional risks and appropriate management approaches including stress and volume testing and risk control frameworks Lead and manage specialist projects design discussions / estimations via Front Door What skills you will possess: Essential: Exceptional delivery record in infrastructure and/or application projects Demonstrated experience in delivering solution options and designs and embed them into delivery teams to develop IP on core workflows which support our business partners. This is across many technology applications. Ability to convert technology solution discussions into business understood outcomes. Understands and has experience working in a fast paced delivery environment. Hands on development experience, especially with .Net and Microsoft platforms Hands on experience with OpenText Products and Kofax or similar technologies is desirable What's in it for you? Flexible working programs An inclusive team culture that promotes collaboration and innovation Group health fund and award-winning super fund Amazing development and career progression program Your Development and Career Progression: At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... on skill and talent development, collaboration, flexibility and internal promotion. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Trainee Bus Driver Program - Entry level Bus Driving roles

Transdev Australasia

The role Our Journey Maker Academy offers fully paid training for you to become a confident and competent professional Bus Driver. No matter your license (C class to HC) we can accommodate you in our professional driver training school. Our pathways provide paid employment from day 1 and will assist you to get all the qualifications you need to drive a bus. Our Bus Drivers make a difference to our customers' lives every day by getting them to their destination on time, every time, safely and comfortably. We service public transport routes, school routes, charters and special event services. We currently have multiple vacancies at our Mt Kuring-Gai depot. The shifts you could expect to work include straight shifts, rotating shifts, split shifts and relief shifts. More detailed information is discussed during the recruitment process. We're always interested in hearing from friendly, reliable people who are willing to go the extra mile for our customers and become part of our close-knit team. What you bring A current and valid NSW Drivers License (no 'P' plates) A good driving history (current) issued by RMS Strong communication and customer services skills Well-developed skills using mobile phone and computer-based technology and software The benefits for you Transdev offers market leading benefits to our drivers as well as: Security and stability in a global public transport operator Paid employment as you complete your initial training (*conditions apply) Generous rates and allowances Additional shift options to increase your earning capacity Supportive line managers with your best interests at heart A culture that truly embraces diversity & inclusion About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 20 countries around the world, with 82,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. Our values and beliefs As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. We also have an uncompromising attitude to the safety of our employees, client and customers Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button. Please note our recruitment process includes medicals, drug & alcohol testing and police checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy To find out more about working at Transdev visit our Careers Page

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Work type
Full-Time
Keyword Match
... (no 'P' plates) A good driving history (current) issued by RMS Strong communication and customer services skills Well-developed skills using mobile phone and computer-based technology and software The benefits for ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Front Office Support Analyst

Macquarie Group

An exciting opportunity has become available for a Front Office Support Analyst to join a growing business with global reach. You will have an opportunity to support the Cash Equities and Electronic Trading businesses and work with traders in a fast paced, client facing environment. In addition, you will also be involved in project work ranging from application and exchange upgrades, disaster recovery planning and execution to operational process improvement initiatives. As a motivated Front Office Support Analyst, you will join a talented global technology team focused on high quality and consistent delivery to support the business group Commodities and Global Markets in meeting their business objectives. The role is aligned to Macquarie Capital Global Equities Operation Group within Macquarie and is a core business. Macquarie Capital Equities provides full-service institutional cash equities brokerage services covering sales, electronic, high touch and program trading activities. The role of a Trade Support Analyst includes primary responsibility for providing Trading Desk trade support whilst also contributing to the provision of operational technical support across the Global Equities platform estate at Macquarie; ensuring the technical delivery of key operational projects and initiatives involving analysis, design and deployment; and providing regular updates regarding Equities Operational changes to Macquarie business stakeholders, users and the wider Technology Enterprise team. In this role, you will: work closely with business stakeholders and deliver prompt responses to queries from the business support key cash execution platforms including vendor products Fidessa, IRESS, iBroker and other large scale, internal systems incident, problem, and change management be pro-active in process improvement/automation to resolve regular operational issues work with Product Vendors, Exchanges, Data providers and other service providers to facilitate product upgrades work closely with the global teams (IT Development, Service Desks, System Integrators, Incident Managers, Problem Managers, etc) participate in a follow-the sun support model. To be successful in this role, you will have: 3-5 years of experience in a previous Front Office Support role experience working with execution and trading platforms - exposure to Fidessa and IRESS would be highly regarded good knowledge of Windows Server, Unix and SQL (both in a physical and cloud environment) knowledge of order lifecycles to support trading products the ability to operate both independently and as part of a motivated team, to be proactive, and able to interact with stakeholders across all levels understanding of Electronic Execution (Algorithmic and DMA trading) and FIX protocol be pro-active in approach as well, possessing logic and problem solving ability display strong customer service focus and the ability to deliver quality support be open to rostered weekend support. If this sounds like the right opportunity to further your career, please apply via the link or contact Victoria Oh at victoria.oh@macquarie.com for any queries. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... protocol be pro-active in approach as well, possessing logic and problem solving ability display strong customer service focus and the ability to deliver quality support be open to rostered weekend support. If this ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

ServiceNow Lead

KPMG

Contemporary and flexible working environment Ongoing mentoring, training and professional development Positive, collaborative and people-focused team culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Our work sees us engaging with a range of senior business and technology stakeholders. We work to establish solutions to complex technology challenges that support business objectives. From high level analysis through to detailed technical requirements. Your Opportunity: Responsible for the technical implementation of ServiceNow across Application Suites Provide expertise on all technical questions related to development on ServiceNow & maintaining and documenting the technical development/design Develops the solution based on the technical design and performs the unit/component/integration tests including peer review, if required Understand the business needs and the needs to standardize processes, and build this into the design Understand the large scale thinking and approach needed for success of the project Provide leadership, training and mentoring to a growing team of future leaders Lead the way in developing and refining our tools and methodologies in a continuous learning environment Australian Citizenship is a minimum requirement for this role. How are you Extraordinary? Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment. Excellent troubleshooting skills with ability to demonstrate a consultative fashion to stakeholders and other team members. Experience with scripting in ServiceNow Experience with development and implementation of any ServiceNow applications suite - IT Service Management, HRSD, GRC/IRM, Security Operations, IT Operations Management (ITOM), IT Business Management, Customer Service Management, Mobile Applications & Scoped Applications with a fundamental understanding and implementation experience of CMDB. Solid understanding of ServiceNow Architecture such as Tables Schema, Workflow/Flows, Spokes, Business Rules, Script Includes, UI Actions, Scheduled Jobs & API's etc. Experience implementing Service Catalog, CMS, MID Server, Integrations with LDAP and other applications external to ServiceNow Experience with web technologies such as XML, HTML, web services, and other similar technologies Familiarity with User Interface design and User Experience concepts The KPMG Difference At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Next steps? Please apply online by submitting your resume and cover letter. A member of the KPMG Talent Acquisition team will contact be in contact once your application has been reviewed. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... , HRSD, GRC/IRM, Security Operations, IT Operations Management (ITOM), IT Business Management, Customer Service Management, Mobile Applications & Scoped Applications with a fundamental understanding and implementation ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Portfolio Operations Manager-Retirement Living

Stockland

Join Stockland in a strategic and operational role Deliver and maintain a safe and compliant operational environment across retirement living assets Work across a diverse portfolio This role is responsible for the operational delivery of safe, compliant, functional, profitable, efficient and well-presenting Retirement Living assets through the integration and management of people, product (assets & technology) and processes. Your duties will involve, but will not be limited to: Contribute to the development and implementation of the Group Assets & Operations' strategy across all retirement living assets nationwide Ensure statutory obligations, such as annual certification of essential services, vertical transportation registration, pressure vessel registration and cooling tower management, are met and operational best practice is implemented nationally, consistently, and fully documented Drive consistency in delivery with national standards, including safety and surveillance, signage, asset presentation, traffic management and roof access Ensure planned maintenance is performed in accordance with current and accurate site specific maintenance planners Assist assets with supply chain management, including direct and subcontracted services, engineering, consultants and auditors Contribute to preparation of operational expenditure budgets and support the Capital Works team in the development and delivery of the capital programme About you Proven experience in the property and asset management industry, managing a large number of disperse assets preferably in Facilities, and Operations. Experience in the retirement living or aged care sectors will be highly regarded - other sectors such as hospitality, student housing will be considered Knowledgeable in risk and building compliance, programmed maintenance planning and minor capital works Some experience in a leadership role, mentoring, coaching and supporting site level Managers across a portfolio of assets. Results orientated approach with an ability to meet strict deadlines to deliver business outcomes A strong customer service ethos Qualifications are desirable in one or more of the following: Bachelor degree in Building Services, Engineering or Facilities Management Trade qualification in Refrigeration or Electrical FMA, PCA or TAFE Certification in Property or Facilities Management Why Stockland? At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products. Unsolicited CV's Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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Work type
Full-Time
Keyword Match
... to deliver business outcomes A strong customer service ethos Qualifications are desirable in one or ... through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Executive Assistant and Board Coordinator

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Full time, permanent role Busy, challenging and fast paced role See yourself in our team: The Group Governance team provides corporate governance and corporate secretariat services to the Commonwealth Bank of Australia (CBA) Board of Directors, its Committees and to CBA's subsidiary companies. In doing so, Group Governance contributes to the efficient functioning of the Group by supporting the Boards of the CBA Group in carrying out their governance roles and by having oversight over the corporate governance standards, policies and procedures for one of Australia's largest financial services group. Do work that matters: You will play a key role in providing dedicated executive secretarial support to the General Manager and Company Secretary, in addition to performing the functions of a Board Coordinator, including acting as a contact for the CBA Board in relation to all Board logistics matters, providing the highest possible standard of service, key responsibilities include: Being the first point of reference to General Manager's Office and assisting in acting as conduit between stakeholders and General Manager Proactive diary management and coordination of meeting logistics Proactive answering of incoming phone calls and actioning as appropriate Document management, including collation of pre‐read materials, assisting in the review of papers to ensure any items that the General Manager is accountable for are prioritised and actioned in a timely manner Facilitate director dealings with CBA and proactively responding to CBA Directors queries Venue, catering, security and other arrangements involved with the facilitation of CBA Board and Committee Meetings Organising and attending site visits and educations sessions and travelling with the Board as required Managing transport‐related arrangements for local, interstate and overseas Directors, including reimbursement of out‐of‐pocket expenses where applicable We're interested in hearing from people who have: Considerable prior experience in a similar role in a major Australian listed company Strong organisational skills and a high degree of professionalism Ability to prioritise heavy workloads, meet deadlines, and work autonomously and within a team An appreciation for confidential matters and discretion Proactive, efficient and confident in liaising with people of all levels Highly motivated with a personal commitment to exceptional service A proactive, solutions-focused and flexible work style with high attention to detail Administration/business college or secretarial diploma (or equivalent) is desirable Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... is desirable Whether you're passionate about customer service, driven by data, or called by ... , and energy. One where making a positive impact for customers, communities and each other is part of our every day ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Executive Manager Policy Governance

Commonwealth Bank

We support flexible working and are happy to discuss what this means for you Experience in implementing policies & policy frameworks in the financial services industry Legal qualifications and experience an advantage See yourself in our team: We're undergoing a rapid transformation, and policy is centre stage. You'll be part of a movement where you'll play an integral role in our ongoing commitment to do the right thing by our customers. Our Group Governance team provides corporate governance and corporate secretariat services to the Commonwealth Bank of Australia (CBA) Board of Directors and its Committees and to CBA's subsidiary companies and their various committees. We contribute to the efficient functioning of the Group by supporting the Boards of the CBA Group in carrying out their governance roles and by having oversight of the corporate governance, policies, standards and procedures for one of Australia's largest financial services group. Your role, within the Group Policy Framework (GPF) team, will be focused on supporting Policy Owners across the Group to enhance their policy documentation to inform effective decision making and drive better customer, business and risk outcomes. You will be an advocate for strong policy governance across the Group and its various entities, promoting consistency and compliance with legal and regulatory requirements. You will be able to forge strong relationships with diverse stakeholder groups to achieve outcomes, and a core contributor to the GPF team. Do work that matters: You will play a key role in a project to strengthen the GPF across the CBA Group. Responsibilities include: Drafting and reviewing draft policies and related documents to improve effective decision making, drive simplicity and improve risk outcomes of the CBA Group Conducting policy-related analysis and research to drive improvement and the adoption of best practice Providing direction and guidance to business on the GPF to achieve the outcomes required Facilitating governance milestones such as Committee and Board endorsement of policy documentation Establishing and effectively managing relationships and communications with policy stakeholders Effective forward planning, reporting, coordination, prioritisation and management of tasks Advising CBA and its Group entities on policy requirements to meet governance and legal and regulatory requirements We're interested in hearing from people who have: Qualifications and experience in law (preferable) Policy operationalisation and risk management and/or compliance experience desirable Prior experience with policy governance, frameworks and development in a major financial services company Excellent co-ordination and stakeholder management skills with proven experience to influence senior stakeholders Excellent drafting skills with proven experience in delivering simplicity, consistency and clarity of message High attention to detail and to quality Strategic thinking skills, with strong ability to exercise judgement and find solutions Exceptional analytical skills Strong collaborative approach, and an ability to work well in a team environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Work type
Full-Time
Keyword Match
... collaborative approach, and an ability to work well in a team environment. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Settlements Associate

Macquarie Group

We are currently looking to recruit a Settlements Associate to join the team in either Melbourne or Sydney. This is an exceptional opportunity to join a successful business. As a key member of the team you will be responsible for checking loan documentation, invoices and supporting documentation for accuracy and completeness to enable settlement. Using your critical eye for detail you will accurately prepare entries for disbursement of loan funds to pay for purchased assets and any associated costs, ensuring approval conditions are met. Harnessing your ability to work under pressure and work to tight deadlines, both autonomously and as part of a team, you will work towards achieving an individual and team KPI relating to both efficiency and quality standards on a daily basis. Using your exceptional communication skills and strong telephone manner, you will act as a primary point of contact for our introducers, working with them to deliver a premium service experience and resolving issues to ensure smooth settlement of loan transactions. Work closely with customers to achieve mutually beneficial outcomes, exercising discretion and common sense to deliver a personalised premium service while meeting the needs of our organisation. To be successful in this role, you will have previous experience in Customer Service, Financial Services or in a phone-based client services role, preferably hold a tertiary qualification. Strong numerical and time management skills will be highly valued as you will be working to deadlines ensuring applications are funded correctly and within agreed timeframes. If you possess the relevant skills and experience, submit your application via the 'apply' link. Find out more about Macquarie careers at  www.macquarie.com/careers    About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... successful in this role, you will have previous experience in Customer Service, Financial Services or in a phone-based client services role, preferably hold a tertiary qualification. Strong numerical and time management ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Data Steward - Asset Finance

Macquarie Group

Help us uplift the data quality for regulatory reporting, compliance and customer service purposes. We are on the lookout for a dedicated Data Steward to join our Banking and Financial Services group focusing on the Asset Finance products. As an experienced Data Stewart you will be working with internal stakeholders and data teams to uplift the current data quality management capabilities and leverage these across the Asset Finance products of consumer loans, novated leases, chattel mortgages and bailments. In this role, you will be accountable for adequate controls for Asset Finance products to support effective data management across the data lifecycle. Whilst being the primary contact for Asset Finance data management, you be coordinating actions across the product area to ensure effective data management and escalating problems to management and governance teams. You will partner with internal stakeholders on understanding areas of data risk and data sharing obligations and risk of breaches. In addition, you will be validating assumptions used to derive / transform data, provide guidance on appropriate 'reasonability' checks of financial and non-financial data and attest to the accuracy of the data through support from the Data Ecosystem. You will be tertiary degree qualified in Business, Finance, Economics, Mathematics or other related discipline and you possess proficiency with data analysis applications, particularly Excel. You're a problem solver with strong analytical skills and excellent communication skills who can build relationships with stakeholders at all levels. You will have high level of flexibility and an ability to manage multiple tasks and changing priorities. In addition, you will possess excellent attention to detail and your proactive approach will see you succeed in this role. If this sounds like your next challenge, please apply now. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... data quality for regulatory reporting, compliance and customer service purposes. We are on the lookout for a dedicated Data Steward to join our Banking and Financial Services group focusing on the Asset Finance products ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Data Analyst

Macquarie Group

Join our Banking and Financial Services group as a Data Analyst and help us support the Banking Product Governance team with data quality for regulatory reporting, compliance and customer service purposes. This fantastic opportunity involves working with the team and internal stakeholders to investigate, analyse and remediate data quality issues across all Banking and Financial Services banking products. Reporting to the Data Steward - Banking Products, you will be undertaking data extraction, analysis and investigation into possible data quality issues, log issues for tracking purposes and updating statuses throughout the data issue lifecycle. You will also be undertaking impact analysis against reporting obligations, escalating problems to management and governance teams, and preparing data for remediation with product and operational teams. In addition to that, the role will see you validating assumptions used to derive and transform data, as well as performing 'reasonability' checks of financial and non-financial data as it pertains to regulatory reporting. You will be tertiary degree qualified in Business, Finance, Economics, Mathematics or another related discipline and are proficient with data analysis applications, particularly Excel. You will also have excellent communication skills (both verbal and written), outstanding analytical and numerical reasoning and will have previous exposure to data analysis tools. Your attention to detail is second to none and your proactive approach allows you to work individually and collaboratively and meet deadlines. If you have previous exposure to Banking and Financial Services and are looking for a new challenge in the growing environment, then this is an opportunity for you, please apply now. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... support the Banking Product Governance team with data quality for regulatory reporting, compliance and customer service purposes. This fantastic opportunity involves working with the team and internal stakeholders to ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

National Coordinator - Drought Program

Australian Red Cross

Maximum term position until June 30 2021 Full time - 38 hours per week Flexible locatiom Who we are Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role This role will be responsible for coordinating a national program that aims to address the psychosocial impacts of drought in four states across Australia, within its current contract period (completion end June 2021). The role will also be responsible for facilitating planning, design and coordination of future programming beyond June 2021. The role works with a range of internal and external state and national stakeholders and has direct line management of a senior project officer. What you will bring High level understanding of and experience in emergency management, particularly in community resilience building practices Highly developed organisational skills with a proven ability to determine priorities and deliver outcomes Demonstrated experience of program design and development, including planning, needs assessment, budget management, monitoring and evaluation, within a cross-jurisdictional team Demonstrated experience in high level project management and implementation of projects within a multisite organisation with multiple stakeholders Highly developed oral and written communication skills, including presentation skills The benefits Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. Red Cross offers generous salary packaging benefits and flexible working arrangements. Further information For further information about this role, please refer to the position description attached below or contact Jacqui Pringle on 0429565153. Position description: National Program Coordinator Drought Recovery (2).pdf

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Work type
Full-Time
Keyword Match
... and external state and national stakeholders and has direct line management of a senior project officer. What you will bring High level understanding of and experience in emergency management, particularly in ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Manager, Group Treasury - Liquidity Reporting - Fixed Max Term Contract

Macquarie Group

Join our Group Treasury team as a highly motivated Senior Manager to work in the area of Risk, Reporting, Analytics & Platform with a focus on Liquidity reporting. Working in a high calibre team, you will be exposed to the inner workings of an internationally active financial conglomerate group. You will lead a small team with your focus on supporting the BAU team with the overall target to ensure accurate, complete and timely reporting, drive automation and efficiency. You will also contribute to or lead projects within the liquidity area that will shape the outcome of Macquarie's activities, giving you exposure to Macquarie's Senior Management, in a non-hierarchical, merit-based environment. Working closely with management at all levels, you will play a crucial role in ensuring we are able to meet all of our obligations related to liquidity reporting, as well as ongoing compliance with all relevant internal policies and external regulations. The team reports to the Chief Financial Officer and provides advice and insights to support strategic decisions regarding the Group's funding and liquidity position. You will develop and maintain a deep understanding of regulatory and internal liquidity requirements and use this to develop and communicate methodologies and insights to assist senior management's decisions in relation to liquidity reporting. Key to your success will be your will be crucial along with the ability to prioritise across multiple workstreams and deliverables. This role will suit you if you are analytical, commercially minded and enjoy problem solving combined with a focus on controls. We ask that you have a track record of success in the workplace, combined with an outstanding academic background in a finance or quantitative degree (actuarial, accounting, commerce, economics, engineering, mathematics or similar) and strong written and verbal communication skills alongside the ability to interpret and explain complex data. Experience of liquidity risk management and or regulatory liquidity requirements in a large, complex financial institution would be very advantageous. Alternatively, other Treasury, market risk or similar experience would also be considered favourably. About the Financial Management Group The Financial Management Group provides financial, tax and treasury services to all areas of Macquarie. The group is focused on providing strategic analysis and advice to Macquarie's businesses and senior management, managing Macquarie's funding, liquidity and capital position, ensuring Macquarie continues to meet regulatory and compliance obligations and managing Macquarie's corporate affairs. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... regulations. The team reports to the Chief Financial Officer and provides advice and insights to support strategic ... Management Group provides financial, tax and treasury services to all areas of Macquarie. The group ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Client Relationships Coordinator

KPMG

Arrilla is a majority Indigenous-owned training and consulting firm celebrating almost 30 years in business. Arrilla has an exceptional reputation in the Indigenous and reconciliation spaces as a market leader in the provision of Indigenous cultural competency training (digital and face-to-face), C-Suite coaching and leadership services, facilitation, as well as a broad range of consulting services for all sectors across the nation. Arrilla's blue ribbon clients include Microsoft, Google, Facebook/Instagram/WhatsApp, Lendlease, LinkedIn, KPMG and more. Arrilla's CEO, Shelley Reys AO, has been leading the cultural competency space for over two decades and a leader in the reconciliation movement for just as many years. She was the inaugural Co-Chair of Reconciliation Australia, involved in Parliament's apology to The Stolen Generations, Vice-Chairman for the Australian of the Year Awards and Australia Day, was named the Australian Financial Review's '100 Women of Influence' and was awarded the coveted Officer of The Order of Australia (AO) for her work. You will join a small yet dynamic team of five based in Sydney's iconic location, Barangaroo, within the offices of KPMG. While our immediate team is small, we pool exceptional talent from KPMG Australia (our joint venture collaborator) and a talented group of individuals and organisations across Australia. We're looking for an organised and ambitious individual to play an important role in managing the Arrilla client experience. Your Opportunity to make a difference: As Client Relationships Coordinator, you will benefit from strong Indigenous leadership as you progress your career. Your role will see you: Provide support to and be part of a client-facing delivery team on various projects Coordinate and contribute to key internal and external communications - e.g. social media as well as our monthly communique 'The Arrilla Circle' Provide key administrative support - presentations and communications Support the Director of Client Relationships to develop proposals - help to build the project team, fees and services Support the Director of Client Relationships and CEO in developing new services/products to bring to market as well as updating and refreshing our flagship digital resource, Arrilla Digital How are you Extraordinary To help achieve our vision, your experience and attributes will likely include the following: In order to perform this role, you will be of Aboriginal or Torres Strait Islander descent. This is a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991 Comfortable working as part of a small yet dynamic team A commitment to making an impact in the Indigenous Australian and reconciliation spaces Some experience working/liaising with Aboriginal and Torres Strait peoples/communities Wishing to work with talented Aboriginal people within the team from whom you can learn and grow A strong sense of accountability and a commitment to delivering high quality results Keen to develop your commercial acumen, with an ability to confidently liaise with various stakeholders Excellent organisation skills and attention to detail Keen initiative and willingness to learn Arrilla Indigenous Consulting is a joint venture entity between KPMG Australia and Indigenous woman, Shelley Reys AO. Shelley is the majority shareholder and it is therefore a majority Indigenous owned business. The successful candidate will be employed by KPMG and seconded to work for and within Arrilla. This affords the successful candidate with KPMG's full benefits and entitlements. The Arrilla Difference With close to 30 years in operation, Arrilla is one of the longest serving Indigenous businesses in Australia and one of the first organisations to engage the corporate sector in the Indigenous and reconciliation spaces. We have an enviable reputation for providing high quality, consistent and strong leadership with an exceptional client list to match. By working in Arrilla you will be exposed to a high calibre corporate environment working with people who are focused on creating a diverse and dynamic environment that embraces and values differences. In order to increase our capacity to realise our vision further, we entered into a joint venture with KPMG in 2016, providing access to a broader range of expertise and the scope to make an even greater impact. KPMG remains the only professional services firm to be twice awarded the coveted 'Elevate' status for its Reconciliation Action Plan. KPMG in in 2020 were awarded Silver in the AWEI Workplace Equality Index and won a Supply Nation award in 2019 for Indigenous procurement. In addition to this, commitment to 'Flexibility' allows its people to manage the changing demands of work, personal or family life. Find out more about Arrilla and our services by visiting: https://arrilla.com.au/about/

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Work type
Full-Time
Keyword Match
... s '100 Women of Influence' and was awarded the coveted Officer of The Order of Australia (AO) for her work. ... even greater impact. KPMG remains the only professional services firm to be twice awarded the coveted 'Elevate' ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Newcastle & Hunter

Lifestyle Assistant - Tea Gardens

Estia Health

Please note - This role is based in Tea Gardens, NSW. Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. About the role Estia Health Tea Gardens is looking for a Lifestyle Assistant on a part time basis working across a range of shifts including weekends! Our Lifestyle Assistants/Officers are responsible for delivering engaging lifestyle programs to support the social and physical wellbeing of our residents. The role involves: Building strong connections with our residents to understand their likes and dislikes Tailor, plan and implement programs around the needs of our residents Maintaining appropriate documentation and contributing to quality compliance Potential back fill of the coordinator role to cover leave About you Previous experience in a Lifestyle role within aged care or a similar environment (highly regarded) Be currently studying a Certificate IV in Lifestyle or willing to study. Flexibility around working hours Strong communication and documentation skills Innovative ideas and a sense of fun Compassion for our residents A commitment to keeping yourself and others safe The right to work in Australia What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Join a friendly and energetic team with support from management Regular training sessions and toolbox talks to keep your skill set up to date Join us! If you would like to know more, please call us on 02 4919 7000 or by emailing us at teagardens@estiahealth.com.au . If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/

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Work type
Full-Time
Keyword Match
... on a part time basis working across a range of shifts including weekends! Our Lifestyle Assistants/Officers are responsible for delivering engaging lifestyle programs to support the social and physical wellbeing of our ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Newcastle & Hunter

Field Support Leader

Zenitas Healthcare

Who We Are Zenitas Healthcare is a community-based healthcare provider. We help our clients and communities live healthier and happier lives, so they can thrive. We offer community-based healthcare in primary care, allied health, homecare and mobile health and for all ages and life stages. We have grown through acquisitions of like-minded, customer-focused businesses which includes: Accommodation & Care Solutions (ACARES) Australian Home Care Service (AHCs) Comrec Orion Services We provide personal and aged care, disability services and accommodation, general practice medicine, physiotherapy, occupational therapy, podiatry, speech pathology, and dietetic services. The Opportunity Due to an internal promotion we have a great opportunity for a motivated Team Support Leader to join our team. Working with our Zenitas team in North NSW, you will be responsible for onboarding, training, and supervision of front-line Support Workers. This is a full time permanent role with option with flexible working arrangements. Each day will be different, but your core responsibilities will likely include: Driving and coaching your support worker team to continually deliver high performance Assist with onboarding, train, lead, coach, support and develop your team of support workers by leading by example Compliance checks and probation reviews Investigate and successfully resolve disputes or complaints in a timely manner Effectively manage your teams metrics Liaising with internal and external stakeholders About You To do well in this role, you will have proven leadership and team development skills. Our ideal candidate will have positive attitude and good knowledge of current disability and aged care practices to uphold quality customer care. Previous exposure to HR would be also highly regarded. You will also have the following: Car and Drivers Licence Experience in the disability/aged care sector would be highly beneficial Excellent performance management and conflict resolution skills Highly developed organizational skills and ability to work towards deadlines Good computer literacy and demonstrated understanding of systems and processes related to risk management, legislative and regulatory compliance What We Offer We believe our people are the key to our success, and we foster a supportive, friendly and creative working environment. Our human-centric business philosophy also means that we learn from each other, celebrate each other's successes, and achieve great results by working together. We offer you: Ability to have an impact on your clients' lives Opportunity to gain further training and professional development Full time permanent role with flexible work arrangements What's Next If you think this role might be for you, we want to hear from you. Please click apply. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community: https://www.zenitas.com.au/about-us/our-people/ For any questions regarding your application, please send a message through your LiveHire Inbox (top right corner dropdown box of your profile), or email recruitment@zenitas.com.au.

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Work type
Full-Time
Keyword Match
... , podiatry, speech pathology, and dietetic services. The Opportunity Due to an internal ... current disability and aged care practices to uphold quality customer care. Previous exposure to HR would be also highly ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Intermediated Communications Specialist

Allianz

Intermediated Communication Specialist - Market Management | NSW - Sydney Allianz is the home for Communications Specialist's who dare to walk in the shoes of our customers What if you could put the customer at the heart of everything you do? As part of the Intermediated (B2B) Marketing team the Intermediated Communication Specialist will report into the Intermediated Communication Manager and is a 12 month fixed term contract based in usual circumstances in our Sydney CBD offices. The role will work remotely amidst COVID and associated government recommendations to ensure utmost safety to our employees. As a business function we are transforming how we operate to deliver exceptional, relevant and strategic communications and content to our suppliers and business partners. Interested in coming on the journey with us? The Intermediated Communication Specialist is responsible for the proactive development and delivery of end to end communications plans and content programs to support the Intermediated businesses of Allianz Australia Limited. You will work in close partnership with core business lines, corporate communication and broader marketing to ensure communication and content plans deliver to business unit and customer goals. The role is responsible for the development of forward plans and writing key messages and content for online and offline platforms including eDMs, website, bulletins, social media, blog and thought leadership articles. You'll be responsible for: Provide strategic communications and content advice and coaching to business unit stakeholders on a daily basis Pro-actively identify and plan communications and content programs to improve the Partner/Customer experience journey across all available channels Work closely with key areas of the Allianz Business to write and create engaging, informative, educational and relevant content that reflects Allianz's brand, and amplify through relevant channels to deliver on our brand and business objectives Develop and execute partner remediation communication plans and distribute within required deadlines Develop pro-active partner updates about catastrophic events to build partner awareness of the Allianz Australia support available Ensure consistency and alignment with the Allianz Brand and enhance ways to provide content in a relevant way to the customer Work with Market Management and business units to continually analyse and report on communications activity and content to provide recommendations and insights to enable continual optimisation Gather and analyse existing Allianz (Group and Australia) and competitor content to help identify gaps and opportunities to further enrich the Partner experience Ensure external communications and content risk management through appropriate adherence to the risk policy and protocols. Important to your success: A minimum 5 - 7 years' experience in a similar or related communications role in a corporate matrixed environment Experience in writing in different formats & mediums (e.g. traditional & digital channels, and both long and short-form content) Experience in translating complex business & product concepts into engaging content & communication. (within a large corporate business) A curious mindset that drives a passion for continual improvement Results driven individual who looks to use data to measure and drive optimal/strategic results Ability to influence and build strong and productive relationships Demonstrated experience delivering communications plans on time and to customer KPI's What's on offer? Opportunity to make your mark and drive impact in a global business on the start of its transformation journey Dynamic and high energy team culture. Company discount & benefits About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... dare to walk in the shoes of our customers What if you could put the customer at the heart of everything you do? ... and content programs to improve the Partner/Customer experience journey across all available channels ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Deloitte Digital - Creative Manager

Deloitte

Creativity is encouraged; innovation is expected . At Deloitte Digital, we are all responsible for challenging the status quo, and bringing innovative and differentiated thinking to everything we do. In this role, you'll be joining a team that creatively works through complex issues to win business and deliver results for clients. About our team Our Customer Practice enable clients to realise their potential by helping them envision their future, formulate strategy and define the digital vision for their customers and implement the required customer experience. In doing so, we address the full range of top management issues - customer experience strategy, digital strategy, technology delivery and customer adoption. Deloitte Digital operates as part of the Consulting Customer practice and is a specialist group focusing on the delivery of online strategy, customer-centred design and online technology solutions. We work with a wide range of clients, from blue chip corporations to innovative start-ups, helping them adapt to and harness new media and technology. Our combination of strategic thinking and innovative solutions is what sets us apart, and we make sure to stay at the forefront of new technology. About the role The Creative Manager role is critical to the on-going growth of our practice. You will be working on our most innovative, challenging and complex projects, and you will be responsible for developing new business opportunities and leading the delivery of client projects. You're more than an advocate for the user - you have a vision for what truly great experience can be. You'll take what users want, need, and expect from the digital experiences we create, and push those expectations into the realm of the future. In addition, you will design leading digital experiences for our clients, you will create compelling concepts and see that vision through to reality. You will be expected to lead cross-functional teams, collaborate with other designers, developers, project managers and clients to produce high-end digital design solutions and interactive concepts. About your experience You are innovative, quick-thinking, and know how to take your client's project to the next level. Your interaction design skills are second to none, and you have a knack for making complex information clear for clients, project managers, design, engineering, and business analysts alike. In addition, you will ideally have: Minimum 7 years within digital agency or client facing consultancy, delivering to top tier clients in the public Proven hands-on experience developing new user-centred visual and interaction solutions to complex client problems Strong user-centered design (UCD) process methods to digital applications from concept to launch Have a thorough understanding of the design process, project management principles, managing client relationships, and pre-sales activities Experience leading teams to create innovative user interfaces for web, mobile and other digital products User-centric approach to design principles and best practice Up-to-date knowledge of current design interactive trends Ability to generate and design intelligent, inspirational concepts that are both uniquely creative and easy to use Excellent time management skills with the ability to juggle multiple projects Be team player who presents with confidence, gets the difference between good and great and is prepared to go beyond to raise the bar Part Business. Part Creative. Part Technology. One hundred per cent digital. Deloitte Digital is committed to helping clients unlock the business value of emerging technologies. We combine fun with serious intent. With eleven studios spread across the globe, our team at Deloitte Digital includes creative designers, channel strategists, engineers, architects and product specialists - a powerful combination of creativity, business acumen and technical know-how. For more information, please visit http://www.deloittedigital.com.au .

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Work type
Full-Time
Keyword Match
... helping them envision their future, formulate strategy and define the digital vision for their customers and implement the required customer experience. In doing so, we address the full range of top management issues - ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Personal Assistant

Allianz

Allianz is the home for Personal Assistants who dare to walk in the shoes of our customers. Due to a structural change our Line 2 Risk & Compliance division is looking for a Personal Assistant to join the team. The primary purpose of this role is to provide administrative and organisational support to two members of our SMT to enable them to focus on the delivery of core business objectives. You'll be responsible for, but not limited to the following: Monitor and process email correspondence, prioritising and following up to ensure requests are actioned, escalated or completed accordingly Diary management to make / co-ordinate appointments and schedules including the co-ordination of meeting logistics including correspondence, agendas and distributing minutes and actions items Co-ordinating Divisional and Risk and Compliance Community events, develop agendas and create presentations and take minutes. Organising team events, business engagements functions, travel arrangements and collating expenses claims according to AAL Preferred Supplier Agreements Produce correspondence, communications, presentations, confidential documents, spreadsheets and reports on behalf of the SMT including support with the formatting and proofing as directed. Important to your success: Experience in a similar role supporting multiple individuals within a large complex, matrix driven environment Advanced skills in all MS Office applications, Power Point and basic excel Excellent verbal and written communication skills, capable of communicating with clarity, impact & influence High attention to detail by completing tasks with thoroughness and accuracy Ability to plan and prioritise effectively, organise tasks and manage competing demands Pro-active and team focused attitude with demonstrated ability to work with others collaboratively to ensure team responsibility is met What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a meaningful impact on how we do things Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact Encouraged to get involved with our network groups - Women of Allianz and Allianz Pride We are passionate about doing things differently, so feel confident to speak up and challenge status quo About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/

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Work type
Full-Time
Keyword Match
... What's on offer? As we embed a customer-focused strategy across everything we do, you'll ... 's open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Risk and Compliance Manager

Allianz

Risk & Compliance Manager (12 month contract) - Underwriting Agencies Division | NSW - Sydney/ open to location Key role in supporting Allianz's UW Agencies across risk & compliance Work closely with the UW Agencies Division leadership team Flexible working arrangements | 12 month contract | Open to location Allianz is the home for Insurance Professionals who dare to challenge business as usual. What if you were empowered to make a positive impact? The Broker & Agency (B&A) division is Allianz Australia's largest distribution channel whose customers include Commercial, Corporate and international buyer groups throughout Australia and New Zealand. The Underwriting Agencies (UWA) teams are the conduit between Allianz Australia and our distribution partner agencies. We currently have an opening over a 12 month period for a Risk & Compliance Manager to join our UWA team to manage the implementation, execution and monitoring of the risk and compliance management framework, partnering with the business to ensure that current and emerging risks are appropriately identified, assessed and monitored. It will be your responsibility to: In collaboration with the broader UWA leadership team, support the Underwriting Agencies with the development, execution and monitoring of remedial activity for operational loss/compliance incidents. Provide insights on root cause(s), identify actions to be implemented to prevent such losses in the future and ensure operational loss/compliance incidents are resolved in a timely manner. Facilitate risk identification and control assessments as part of key strategic projects and/or business changes. Facilitate workshops to undertake risk and control assessments, maintaining relevant documents Act as an advisor on risk and compliance matters and in the development of processes to manage risk and compliance in line with the current Risk Management Framework. Guide management in developing action plans to address current/emerging business and compliance risks. Prepare appropriate report(s) on risk and compliance performance. Implement Line 1 control assurance program and maintain internal control framework documentation. Monitor and report on key risk indicators and internal control performance to relevant internal stakeholders Contribute to strengthening the divisional risk culture through increasing awareness of risk management and compliance. Important to your success: Significant experience in a risk and compliance management role for a general insurance organisation. Proven analytical and critical thinking capability to interpret a range of data, identify patterns, trends and links that inform judgements and solutions. Demonstrated technical understanding of design and operating effectiveness of controls. Highly developed problem-solving skills, combined with a curious and creative mind-set. Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands. Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence. Tertiary qualifications in a relevant discipline. What's On Offer This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. We value integrity, customer focus, collaborative leadership and trust, and we are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to helping people to build a long term career within a strong inclusive team culture. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to employment equity and therefore welcomes applications from candidates regardless of cultural or linguistic diversity, age, nationality, religion, level of visible or invisible disability, sexual orientation, gender identity, thinking and working styles or philosophy of life. What we ask in return is respect and a collaborative approach to working with a diverse group of people. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or to perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-ALLIANZAU

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Full-Time
Keyword Match
... Australia's largest distribution channel whose customers include Commercial, Corporate and international ... and development opportunities. We value integrity, customer focus, collaborative leadership and trust, and we ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Learning & Development Partner

Allianz

Allianz is THE HOME for those who DARE to empower people to grow. Do you see helping others to grow, as a way for you to grow too? Do you want to make a difference and to help people be the best that they can be? About the role: This Senior Learning & Development Partner role presents an exciting opportunity to join a global iconic insurance organisation, which is transforming itself through an ambitious program of change and growth. As part of this transformation the organisation is focusing significant investment in uplifting our L&D programs. As a critical member of our enterprise Learning and Development team you'll be reporting to a GM Learning & Development and will have responsibility for leading and delivering learning initiatives and solutions that lift the capability of our people across Allianz Australia, ensuring they deliver on a great customer experience. You'll achieve this through partnership with various stakeholders to design and deliver fit for purpose learning solutions that are aligned with our strategy and desired learning culture. With this project you'll be responsible for a regulatory and compliance program of work, where we support our people with all the latest legislation coming through.. The role will commence as a 12 month contract and while the role would normally be based in our city office, for the time being while we navigate COVID and adhere to government recommendations, you will work from home. Responsibilities: Partner with key stakeholders to understand business objectives and outcomes and influence alignment to learning strategy and culture. Consult extensively to gather requirements, assess viability of potential learning solutions and input training plans into project plans and budgets. Provide expert L&D advice for the training components of change plans as required. Advise and design high-level learning strategy and journey, focused on learner needs to deliver the business outcomes and develop and lift the capability of our employees. Identify opportunities to align projects and training solutions to deliver integrated capability outcomes. Deliver across a portfolio of initiatives BAU and/or projects. Align communications and execute learning campaigns to engage learners in the social and self-directed learning culture. Collaborate with both local and global learning professionals to build a community of practice. Measure and demonstrate return on investment learning and development initiatives. Contribute to regular reporting to management to demonstrate value of learning. Interpret and communicate the importance of compliance with all company policies and procedures through learning solutions. To be successful in the role: Relevant tertiary qualifications (Business, Human Resource Management or Psychology). Extensive Learning and Development experience and a proven track record of successfully delivering L&D solutions in a medium to large sized organisation Experience in a heavily regulated customer focussed industry, in a project environment, working on programs that have a Regulatory & Compliance focus, is highly desirable. Contemporary knowledge of learning methods and technology. Ability to comfortably move between strategy and operational execution Excellent interpersonal skills and written communication skills in order to liaise and collaborate with business leaders, influence outcomes and translate intent into learning solutions. Adept at proactively building and maintaining professional relationships and networks to enhance industry positioning, exchange knowledge and elicit beneficial outcomes. This is a dynamic environment where we are required to respond quickly to emerging risks & project challenges to achieve deadlines, so adaptability, flexibility and the ability to pivot quickly without being phased, is extremely important Ability to interpret and analyse complex information, extract meaningful insights and evaluate options for decision making What's on offer: You'll join a highly experienced and wonderfully supportive, L&D team, working closely with senior leaders who have a wealth of experience for you to tap into and learn from. The company is massively transforming our L&D function on the understanding that the capability of our people is critical to our success. You'll be joining a company with ambitious goals in this area and looking to do great things. We employ the latest state of the art tools and you'll be exposed to a range of courses and programs. You'll be joining a company that genuinely cares about your wellbeing and that puts people first, working in a high trust culture where you'll feel empowered to make decisions that result in impact and where you'll be able to take deep ownership of your work. This is an environment where you'll feel supported to push your capabilities and explore new ideas with leaders who are open, transparent and encouraging. You'll learn and grow through being supported and encouraged to take on new challenges that will help you to develop new skills. If you are looking to further your career in L&D, take on new challenges and gain valuable experience with a strong global business, that will take you to the next level in your career apply now! Allianz is committed to employment equity and promoting an inclusive work environment. We welcome applications from men and women regardless of race or cultural diversity, age, sexual orientation or identity, disability, political and religious standing as well as thinking and working styles. We invite you to let us know of any reasonable adjustments you require to equitably participate in the recruitment process or in performing the requirements of the role. #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... Australia, ensuring they deliver on a great customer experience. You'll achieve this through partnership ... large sized organisation Experience in a heavily regulated customer focussed industry, in a project environment, ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Enterprise Risk Advisor

Sydney Water

Integrate risk management in the business Coach and mentor staff including senior managers on the importance of risk informed decision making Ability to communicate, negotiate and influence at all levels Permanent, Location Parramatta At Sydney Water, we're passionate about making a difference to the lives of our customers and communities. About us We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve. About the role Help us innovate to meet the challenges of our growing cities as our Senior Enterprise Risk Advisor. In this role, you will be engaging with internal stakeholders to enable them to apply risk management in decision making and planning. You will ensure risk management maturity is improved and sustained in the business. You will be required to: Analyse and develop Sydney Water's enterprise risk profile Coach and mentor staff to uplift risk management capability Integrate risk management into key business processes including project risk management Conduct risk workshops and provide risk support for enterprise change programs About you With your strong experience in understanding and implementation of enterprise risk management you will provide fit for purpose advice in management of public health, safety, environment, reputation, compliance, finance, customer and performance related risks for the business areas. You will also demonstrate: Qualifications in risk, strategy or planning, business improvement, assurance management or similar experience, relevant to the role. 2-5 years' experience in a similar role for a large organisation. Recent, relevant experience in implementing risk management in strategy, planning and portfolio / project management Ability to influence and coach decision makers to adopt risk management practices by demonstrating how risk management helps protect and create value. Closing date: 30 th November 2020 Please see the position description for the roles full accountabilities. You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process. Please advise if you require any adjustments to actively participate in the application and recruitment process. We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who'll appreciate what you bring to the table. You'll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney. As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire's Terms , Privacy Policy and Sydney Water's Privacy Collection Statement - Job Application

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Work type
Full-Time
Keyword Match
... in the application and recruitment process. We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Assurance Manager

Allianz

Want to be inspired to push the bar higher? Allianz is the home for Assurance professionals who dare to challenge business as usual. This newly created role reporting into GM Integrated Assurance is essential to the continued uplift and focus on driving forward our assurance strategy. The primary purpose of this Line 2 role is to support the design and delivery of the integrated assurance strategy and plan including operational execution of assurance and reporting for Allianz Australia and Group and enable efficient and appropriate delivery of control effectiveness insights through creating methodology, tools, systems of work You'll be responsible for: Supporting the GM in delivering on a dynamic integrated assurance strategy and plan including standard methodology for Allianz Australia's approach to risk and compliance controls assurance which will provide timely and effective insights into the effectiveness of the internal control environment across the business and relevant partners. Executing a risk-based assurance plan and maintain an end-to-end view on the quality of activity, capability and capacity of controls across Allianz Australia. Drafting, providing and delivering reports to the business and Senior Management including detailed findings and recommendations and agreed actions by the business. Assisting the SM and GM to develop and facilitate relevant training and education programmes on assurance as required. Important to your success: Significant experience in risk management / compliance / internal audit / quality management / process design. Comprehensive knowledge and experience in developing and implementing contemporary, evidence-based and fit-for-purpose governance frameworks, systems and processes for key functions including risk management, compliance and assurance systems. Technical strength in controls assurance objectives and techniques Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence Tertiary qualifications in a relevant discipline are highly desirable What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a meaningful impact on how we do things Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact Encouraged to get involved with our network groups - Women of Allianz and Allianz Pride We are passionate about doing things differently, so feel confident to speak up and challenge status quo About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/ #LIAllianz-AU

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Work type
Full-Time
Keyword Match
... 's on offer? As we embed a customer-focused strategy across everything we do, you'll have ... 's open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Manager Technology Assurance

Allianz

Looking for the space to do things differently? Allianz is the home for Assurance professionals who dare to stand tall behind their ideas. This newly created role reporting into GM Integrated Assurance has been created to strengthen our technology assurance bench. The primary purpose of this Line 2 role is to support the design and delivery of the integrated assurance strategy and plan including operational execution of assurance and reporting for Allianz Australia and Group and enable efficient and appropriate delivery of control effectiveness insights through creating methodology, tools, systems of work. You'll be responsible for: Supporting the GM in developing and maintaining a dynamic integrated assurance strategy and plan including standard methodology for Allianz Australia's approach to risk and compliance Technology controls assurance which will provide timely and effective insights into the effectiveness of the internal control environment across the business and relevant partners. Executing a risk-based assurance plan and maintain an end-to-end view on the quality of activity, capability and capacity of controls across Allianz Australia. Providing and presenting reports to the business, Senior Management and Risk Committees including detailed findings and recommendations and agreed actions by the business. Developing and facilitating relevant training and education programmes on assurance as required. Important to your success: Significant experience in Technology risk management / compliance / internal audit / quality management / process design. Comprehensive knowledge and experience in developing and implementing contemporary, evidence-based and fit-for-purpose governance frameworks, systems and processes for key functions including risk management, compliance and assurance systems. Technical strength in Technology controls assurance objectives and techniques Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence Tertiary qualifications in a relevant discipline is highly desirable. What's on offer? Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes We embrace change and are committed to transforming the industry so our customers can live life to the fullest We are passionate about doing things differently, so feel confident to speak up and challenge status quo Encouraged to get involved with our network groups - Women of Allianz and Allianz Pride As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... of Allianz and Allianz Pride As we embed a customer-focused strategy across everything we do, you'll have an ... tangible and meaningful impact on our people, our customers and our community About us Allianz is the ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Financial Crime Risk Senior Manager (12 month max term contract)

Macquarie Group

Financial Crime Risk, within Macquarie's Risk Management Group, drives a high and consistent level of compliance, advancing Macquarie's global financial crime risk management program. The team is responsible for anti-money laundering (AML), anti-bribery & corruption (AB&C) and sanctions risk management for bank and non-bank activities. This role will provide you the opportunity to play a critical part in Macquarie's global financial crime risk management program and you will use your solid understanding of money laundering, terrorism financing, anti-bribery & corruption and sanctions risks to provide subject matter expertise on compliance requirements relating to these areas. You will also interpret AML/ CTF Policy and assist with drafting internal guidance and procedures and manage investigations and customer due diligence queries. Your strong communication, writing and presentation skills will be used to liaise with, and influence a variety of stakeholders in developing and delivering financial crime compliance training. An ability to multi-task priorities will also be key as you manage issues and deadlines. You will also coordinate and manage financial crime risk considerations in relation to new business initiatives and projects. To be successful, you will have substantial financial crime compliance experience from within a retail banking organisation with exposure across multiple products. You will also have: a solid understanding of money laundering, terrorism financing and sanctions risk robust knowledge of legislative and regulatory requirements in respect of financial crime compliance experience in legal training or drafting policy an inquiring mind, methodical approach and attention to detail the ability to work independently and as part of a team knowledge of banking operations. This could include previous experience in an Operations or Operational Risk role. If you are looking for a new challenge within financial crime, please apply online now. About the Risk Management Group The Risk Management Group (RMG) is an independent, centralised unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. Its divisions include Behavioural Risk, Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Regulatory Affairs and Aggregate Risk, and RMG Enterprise Support. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... AML/ CTF Policy and assist with drafting internal guidance and procedures and manage investigations and customer due diligence queries. Your strong communication, writing and presentation skills will be used to liaise ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Product Design Specialist (Digital Systems)

Lendlease

Lendlease Digital is searching for a Product Design Specialist (Digital Systems) to join our MX Studio. Our team is building a technology platform , Podium, that will transform and disrupt the property and construction industry. We develop products that solve real problems and deliver solutions that are feasible, viable and desirable to our customers. Our core philosophy is “digital before physical, share data not files, fully simulated and tested before manufacture and assembly (not construct)”. As a team, we are innovative, brave, and continually learning and trying new ways of doing things.   T he Role As Product Design Specialist (Digital Systems), your primary responsibility will be to capture industry domain knowledge to expertly lead, influence and strategically advise on the design, development, optimisation and integration of a new functional digital system that will transform the way we develop, deliver, and execute construction projects across Lendlease; challenging the status quo to create value and competitive advantage. Working closely with Product Leadership and Delivery Teams, you will effectively interface with internal and external subject matter experts, across multiple disciplines, to extract domain knowledge in order to lead relevant design, systems thinking, and industry-based research & development to drive recommendations across the product stream and lifecycle. From inception through to manufacture, construction, and operation, you will strategically analyse and push on the design and optimization of product automation, configuration, quality, and efficiency, to ensure delivery is to customer needs, ROI, and production is suitable for a global mass market. As a subject matter expert in design and systems thinking with extremely strong communication skills, you will continue to grow and develop capabilities, participating in knowledge sharing via training, showcases, mentoring, and informal sessions. Requirements Strong technical background, experienced in parametric modelling, computational design, BIM, digital fabrication, and visual programming Extensive experience in the architecture, engineering, construction, or similar industry is desired. Desirable software knowledge in CATIA / 3DExperience, Dynamo, Grasshopper, Python, #C, Navisworks, Solibri, Solidworks, and/or similar. Ability to lead within an exciting fast-paced environment with high expectations, that is at the forefront of changing the architecture and construction industry. You will be an inquisitive and organised natural leader with experience/interest in driving design to manufacturing in a creative manner to develop and deliver high calibre projects/products. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets all of us up for success.

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Work type
Full-Time
Keyword Match
... the design and optimization of product automation, configuration, quality, and efficiency, to ensure delivery is to customer needs, ROI, and production is suitable for a global mass market. As a subject matter expert ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Product Design Specialist (Physical Building Products)

Lendlease

Lendlease Digital is searching for a Product Design Specialist to join our MX Studio team leading and managing the industrial design of Physical Building/Construction Products. Our team is building a technology platform, Podium, that will transform and disrupt the property and construction industry. We develop products that solve real problems and deliver solutions that are feasible, viable and desirable to our customers. Our core philosophy is “digital before physical, share data not files, fully simulated and tested before manufacture and assembly (not construct)”. As a team, we are innovative, brave, and continually learning and trying new ways of doing things. The Role As Product Design Specialist, your primary responsibility will be to expertly lead, influence and strategically advise on the definition, design, development, optimisation and integration of new physical products and processes for the building industry that will transform the way we develop, deliver, and execute construction projects across Lendlease; challenging the status quo to create value and competitive advantage across the entire value chain. Working closely with Product Leadership and Delivery Teams, you will produce high quality products and design, maximising safety, quality and innovation. This will involve leading relevant design, systems thinking, and industry-based research & development to drive recommendations across the product stream and lifecycle. From inception through to manufacture, construction, and operation, you will strategically analyse and push on the design and optimization of physical products and process automation, configuration, quality, and efficiency, to ensure delivery is to customer needs, ROI, and production is suitable for a global mass market. With experience in and a passion for product design, optimization, and commercialization, you will work closely with our team to develop new and better physical systems and outcomes. A lifelong learner, the role will research and introduce cutting edge ways to improve efficiency and outputs, returning to first principles. Requirements Experienced in industrial design and/or product development including requirements, design, physical prototyping, testing, certification, and commercialisation. Product development in the architecture, engineering, construction, or similar industry is desired. Graduate qualification in an AEC industry discipline or Industrial Design. Desirable software knowledge in CATIA / 3DExperience, Dynamo, Grasshopper, Python, #C, Navisworks, Solibri, Solidworks, and/or similar. Ability to lead within an exciting fast-paced environment with high expectations, that is at the forefront of changing the architecture and construction industry. You will be an inquisitive and organised natural leader with experience/interest in driving design to manufacturing in a creative manner to develop and deliver high calibre projects/products. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets all of us up for success.

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Work type
Full-Time
Keyword Match
... products that solve real problems and deliver solutions that are feasible, viable and desirable to our customers. Our core philosophy is “digital before physical, share data not files, fully simulated and tested before ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Structural Computational Engineer

Lendlease

Lendlease Digital is searching for a Structural Computational Engineer to join our MX Studio team. Our team is building a technology platform , Podium, that will transform and disrupt the property and construction industry. We develop products that solve real problems and deliver solutions that are feasible, viable and desirable to our customers. Our core philosophy is “digital before physical, share data not files, fully simulated and tested before manufacture and assembly (not construct)”. As a team, we are innovative, brave, and continually learning and trying new ways of doing things.   T he Role As Structural Computational Engineer, your primary responsibility will be to expertly lead, influence and strategically advise on the design, development, optimisation and integration of a new functional digital system that will transform the way we develop, deliver, and execute construction projects across Lendlease; challenging the status quo to create value and competitive advantage. As a subject matter expert in structural engineering (concrete and steel) you will lead relevant design, systems thinking, and industry-based research & development to drive recommendations across the product stream and lifecycle in relation to building structures. From inception through to manufacture, construction, and operation, you will strategically analyse and push on the design and optimization of product automation, configuration, quality, and efficiency, to ensure delivery is to customer needs, ROI, and production is suitable for a global mass market. As a subject matter expert with extremely strong communication skills, you will continue to grow and develop capabilities, participating in knowledge sharing via training, showcases, mentoring, and informal sessions. Requirements Strong computational structural engineering background in concrete and steel buildings, and experienced in parametric modelling, computational design, BIM, digital fabrication, and visual programming Extensive experience in the architecture, engineering, construction, or similar industry is desired. Desirable software knowledge in CATIA / 3DExperience, Dynamo, Grasshopper, Python, #C, Navisworks, Solibri, Solidworks, and/or similar. Ability to lead within an exciting fast-paced environment with high expectations, that is at the forefront of changing the architecture and construction industry. You will be an inquisitive and organised natural leader with experience/interest in driving design to manufacturing in a creative manner to develop and deliver high calibre projects/products. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets all of us up for success.

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Work type
Full-Time
Keyword Match
... that are feasible, viable and desirable to our customers. Our core philosophy is “digital before physical, share ... quality, and efficiency, to ensure delivery is to customer needs, ROI, and production is suitable for a ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Personal Assistant to GM (10 mons fixed term)

Stockland

We have an opportunity for a Personal Assistant to two of our key senior leaders within the Workplace & Logistics and Commercial Property Division within Stockland. This is a permanent fixed term (10 mons) opportunity based out of our Sydney Head Office. We are flexible for the role to be part-time for the right candidate. About the Role Manage administrative duties, for eg: organise and complete tasks, manage events, prepare presentations/correspondence, complete reports within set timeframes, draft letters and manage emails Perform information management, including collection and maintenance of files/records, correspondence, and project files for easy retrieval Perform diary and workflow management with a focus on travel, organisation of approvals and the provision of solid administrative secretarial support including the preparation of minutes, agendas, etc Assist in maintaining appropriate procedures, and controls. Continuous maintenance and tracking of the internal systems, Success Factors, ServiceNow, SAP, Travel Management, etc. Customer, Stakeholder and Sustainability - Proactively develop relationships with internal /external stakeholders, representing the Stockland Brand as an ambassador and upholder of the Stockland Values Contribute to the creation of a high performance and collaborative team environment About You You will bring 2 -3 years of experience as a PA supporting senior leadership Excellent verbal and written communication skills along with building relationships with internal and external stakeholders You will bring your proactive nature and your ability to work with high volumes and high attention to detail Proven management of events and projects requiring the capability to be flexible to meet deadlines Intermediate to advance level of experience on Microsoft Suite Experience working on internal platforms like SAP, Success Factors will be highly regarded What's in it for you At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au Apply today - Stockland - it's your place.

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Work type
Full-Time
Keyword Match
... has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. Due to the permanent ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Senior Analyst, Real Estate Licensing - Sydney (12-month contract)

Stockland

We are looking for a Senior Analyst within the CFO Group to coordinate and facilitate our Real Estate Licensing operations across the business. The role is a 12-month contract and will be based out of our Sydney Head Office. The opportunity Your role will coordinate and facilitate the successful operation of real estate licensing workflows and processes. You will also help Finance, Sales, Conveyancing, and the Licensees in Charge in the States enhance and streamline these processes towards full regulatory compliance and superior customer outcomes. You will be the collaborator, facilitator, coordinator, process un-blocker and internal consultant towards the goal of efficient and effective real estate licensing operations nationally. Some of your duties will include: Holistic coordination of the real estate licensing process Embedding of key business processes linked to the new enterprise system (SAP, Salesforce) across the business Ongoing support and coordination of key meetings including agendas and follow up items Supporting Licensees in Charge in the States to understand and fulfil their obligations Working on all new system items which will include escalating issues, assisting in investigating incidents, etc About you You will ideally bring your exposure to compliance, regulatory or legal within a similar industry Familiarity with legislation or applying accounting standards will be highly advantageous Ability to facilitate and coordinate with teams cross functionally and focused on getting outcomes You will have strong analytical acumen and will be a problem solver Ability to work through actions to solutions and implementation Excellent communication skills and facilitation experience The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. Due to permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au Apply today - Stockland - it's your place.

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Work type
Full-Time
Keyword Match
... has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. Due to permanent nature ...
3 days ago Details and apply
3 days ago Details and Apply
NSW > Sydney

Production Leader

Lion

At Lion in Manufacturing, we're empowered to deliver high quality products to our customers safely and on time. We have an opportunity available at our Milk Manufacturing site based in Penrith, for a Production Leader to join the Blowflex team, reporting to the Site Leader. The Production Leader is responsible for the blow moulding production teams that ensure high quality bottles are supplied at the required specification and rate whilst developing strategic direction for safety improvements, cost reduction, quality improvements and developing the team. You will control production during shifts (including quality checks, troubleshooting issues and delivery rates), raw material and bottle stock management, in addition to implementing throughput and quality optimisation opportunities and developing the capabilities of the team. This role would suit a strong people leader from a technical background who enjoys achieving through others and leading change. Your focus on building team capability will be imperative as we continue to embed new processes and a world class culture. You will use your strong communication skills and improvement focused mindset to complement your natural leadership style and ensure smooth production while maintaining a high quality of product. Current and upcoming key projects include: Capital plan including installation of an automated bagging machine, conveyor automation and control upgrades Trials of new packaging design Equipment optimisation projects to scope and deliver Setting the direction for the operational excellence program in the team We believe our people have it in them to achieve something outstanding. By challenging ourselves to make a difference, we make our experience at Lion the best it can be. Found your fit? Apply and explore how you'll make a difference. Agencies please note: While we understand these are challenging times, we do not accept unsolicited resumes and assume no liability for agency fees should floated candidates apply directly to our advertised positions.

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Work type
Full-Time
Keyword Match
At Lion in Manufacturing, we're empowered to deliver high quality products to our customers safely and on time. We have an opportunity available at our Milk Manufacturing site based in Penrith, for a Production Leader ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Integration Engineer | Platform Engineering

Deloitte

Why Platform Engineering? Deloitte Platform Engineering is changing the way that businesses leverage cloud-native technologies to solve the wicked technology and process challenges faced by our customers, across a variety of industries. Our team are thought leaders and specialists in the area of platform engineering who enable digital transformation by unlocking the value of core systems at the heart of organisations to the many and varied digital channels required by modern applications. We create modern technology solutions that can be transparently run and managed on-premise, in the cloud, in multi-cloud and/or hybrid architectures. About our Team We look for a rare breed of person, whom we affectionately call a Unicorn. Technically excellent. Wholeheartedly passionate. Aspirational. People who believe in themselves, are willing to think and work differently, and ultimately thrive on winning as a Champion Team. Our Cloud Integration team in Sydney is looking for talented Integration Engineers who are keen to challenge the way they solve problems!! We design, build and implement complex platforms and leverage these across industries and client solutions. Our core technologies include cloud platforms, automation, containerisation, CICD and devops. To be successful in this role, you will need to demonstrate the following: Software development experience in either Java or .NET; Experience with backend code and API integrations; Agile and DevOps experience; Experience designing, developing and running test cases; Previous consulting or client-facing roles; The ability to work autonomously in allocated projects, while managing your time effectively Exceptional communication and interpersonal skills; Comfort working in a highly autonomous, flexible and dynamic environment; Certifications in a range of tools including Microsoft Azure, AWS or MuleSoft will be highly regarded If all we have mentioned above has added a bit of sparkle to your day, then we can't wait to show you what is possible at Deloitte! The future is exciting and we are growing at a rapid pace!! If you have any questions, or to further understand your career possibilities with Deloitte, contact Rebecca McDonald (our Unicorn Whisperer) on 07 3308 1659 . #RM By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. Deloitte is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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Work type
Full-Time
Keyword Match
... businesses leverage cloud-native technologies to solve the wicked technology and process challenges faced by our customers, across a variety of industries. Our team are thought leaders and specialists in the area of ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Business Manager, Broker Distribution

Allianz

Business Manager, Broker Distribution - Broker & Agency | NSW - Sydney/ location flexible Working alongside the GM for Broker Distribution, supporting on a variety of tasks/ initiatives Use your leadership skills and strategic thinking to influence positive change Every day will present different challenges to overcome Do you want challenging work that enables international relationships and sharing of global best practice? Allianz is THE HOME for those who DARE to challenge business as usual. The Broker & Agency division is Allianz Australia's largest distribution channel whose customers include local, national and international brokers, and buying groups throughout Australia and New Zealand. We're seeking an Business Manager to support the General Manager (GM) for Broker Distribution. What you should expect The primary purpose of this role is to support the GM for Broker Distribution across a range of initiatives from the coordination and triage of GM priorities, managing communications with the broker distribution group through to the ownership of key strategic initiatives. It will be your responsibility to: Work with the GM to ensure the efficient co-ordination of the Broker Distribution team's strategic initiatives and performance; Assist with strategic planning, managing conflicting priorities and removing roadblocks to operational effectiveness; Work closely with the GM's Executive Assistant on all matters relating to the running of the Broker Distribution business; Prepare and/or coordinate briefing notes for the GM/ CGM Broker & Agency on key issues or meetings; Be a representative of the GM in meetings/ forums when they are unavailable; Manage special projects across Broker Distribution teams including but not limited to frameworks or business models, restructuring, or business reviews; Prepare/coordinate key reports and presentations to the Broker Distribution leadership team, the B&A leadership team, the SMT or any other group on behalf of Broker Distribution and the GM. Important to your success: Detailed understanding of a General Insurance business operations, business development and the monitoring and supervision of those functions; Demonstrated ability and skills to build lasting business relationships with confidence and assertiveness in dealing with senior leaders across the organisation; Excellent written communication skills in day-to-day communication, long form and in presentations; Proven analytical and critical thinking capability to interpret a range of data, identify patterns, trends and links that inform judgements and solutions; Demonstrates experience in solving complex business issues; Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence. What's on offer: This role will present an exciting opportunity to work alongside the GM for Broker Distribution, be involved with strategic work and be an integral part of the sub division's operational capability; You will be joining a global iconic insurance organisation, which is transforming itself through an ambitious program of change and growth; We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... as usual. The Broker & Agency division is Allianz Australia's largest distribution channel whose customers include local, national and international brokers, and buying groups throughout Australia and New Zealand. We ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Lead Generation Team Leader

Sage

Overview At Sage, we transform the way people think and work, enabling their organisations to thrive. Every day, all around the world, our 13,000 colleagues and local networks of accountants and partners support and enable business builder success. Be a part of who we are An opportunity has arisen in our Sydney office for a motivated and driven Lead Generation Team Leader to join our team. The Opportunity We are currently looking for a Lead Generation Team Leader to join the Sage family, primarily focused on outbound demand generation as an individual contributor and managing a team of lead generation consultants on a day-to-day basis. This is a great opportunity for someone who is currently in a lead qualification role with people leadership experience, and looking for a chance to join a company that offers career advancement. If you feel confident contacting target prospects through outreach activity for small and medium sized businesses… and if you are driven, professional, competitive and results-oriented then this may be the right opportunity for you! Your Responsibilities An individual contributor with own quota for lead generation, by managing and executing outbound and third party prospecting campaigns Proactive outreach to target prospects through a systematic approach involving multiple touchpoints and using the tools and technology available to maximise conversion Source information on target prospects before outreach Make contact with target prospects and uncover business needs, developing new opportunities for Sales team members as a result of this prospecting activity Ensure all sales activities, communications and opportunities are followed up and recorded in CRM Cover for inbound lead qualification from time to time and when required to support the team Manage incoming sales calls, qualify and advise when required to support the team Manage/maintain all data in CRM Manage and mentor lead generation team on a day-to-day basis and in conjunction with Manager, to ensure they are skilled, guided, motivated and effective Regularly review activities of the team with a view to continuous improvement Utilise electronic tools such as Sales Navigator, Social Media and Xant Provide accurate and timely reports to Manager General organisational and administrative support for sales initiatives and team Required Skills Minimum of 2 years' experience in a similar lead generation/sales role People leadership experience A solid track record in a role with a software environment Demonstrated ability to devise and deliver lead generation activities Demonstrated ability to work to tight deadlines Strong verbal and written communication skills and excellent negotiation and motivational skills Strong relationship building and networking skills Use of CRM (preferably Salesforce) Excellent time management skills and proven ability to demonstrate a high level of attention to detail #Life@Sage Not just a place to work! A place to belong! Come join us! Company Information About us People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! If you would like support with your application (or require any adjustments) please contact us at careers@sage.comfor assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

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Work type
Full-Time
Keyword Match
... Company Information About us People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Network Operations Leader - NSW

Lion

We want to make doing business with us as easy as possible. To do this, we take the time to get to know our customers, building genuine relationships that become trusted partnerships. Our Wetherill Park site is home to many well known and loved brands including Dare, Dairy Farmers and Big M. We are looking for our next Logistics Network Operations Leader, leading a team of Team Leaders, to deliver an effective, efficient and agile DC Operation. Utilising your previous experience of leading teams or shifts you will identify opportunities to develop your teams and effectively manage issues across Lion functions and regions, working collaboratively with your team you will build capability and achieve results together. Bringing a focused approach, you will analyse and report non-conformance issues and support others through continuous improvement changes to processes and procedures within an operations environment. With your collaborative style, you easily build critical relationships with internal and external stakeholders and utilise your previous experience gained within a fast-paced environment. You will have experience within FMCG and warehouse management systems, and possess strong transport and warehouse knowledge. Empower yourself to achieve - start a conversation with us today.

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Work type
Full-Time
Keyword Match
... business with us as easy as possible. To do this, we take the time to get to know our customers, building genuine relationships that become trusted partnerships. Our Wetherill Park site is home to many well known and ...
3 days ago Details and apply
3 days ago Details and Apply
NSW > Sydney

National Account Manager - eCommerce

PepsiCo - ANZ

Work for a global company with some of the world's most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is supported. PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. To continue our success, we currently have an exciting opportunity with a new role of eCommerce National Account Manager. This role is critical to innovating, developing, and driving future eCommerce business across rapid delivery, pureplay, and marketplace channels. The key to this role is being able to take a strategic, collaborative, and consultative approach in order to take the organisation and customers on the eCommerce journey. We are looking for someone with who is results driven with a 'can do' attitude, a high degree of drive and curiosity, and will challenge the status quo. eCommerce experience and an understanding of online and digital ecosystem is a must, with a proven track record of unlocking new demand spaces within the channel. Key Accountabilities: Create strategic partnerships and own online/digital customer relationships Lead the evaluation of new eCommerce opportunities in retail partners Look for opportunities to drive incremental profitable growth Deliver eCommerce Test & Learn initiatives to drive future market growth Maximise trade investments to achieve agreed annual targets Provide regular detailed insights of sales and media performance Partner with the broader eCommerce leadership team to determine expansion plan Drive growth within Australia relative to understanding constraints and needs of the customer Lead the Digital Transformation through proactive communication to peer groups Qualifications, Skills & Experience: Proven experience of exceptional sales performance within eComm channel Strong track record of over delivery against commercial targets Analytical skills to create robust analysis and meaningful insights to drive action Excellent communication skills with ability to engage and influence stakeholders Entrepreneurial mindset and disruptive thinker Ability to build strong working relationships internally and externally Highly adaptable in less-structured, fast-paced environments Ability to quickly determine solutions to financial issues What we can offer you: A competitive remuneration package Excellent work-life balance and flexibility Retail and service discounts through our online programs Health initiatives through our Health and Wellness programs Personal and professional growth opportunities through PepsiCo Learning Offerings online Working at PepsiCo: At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. We are committed to recruiting, training and retaining high quality people. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. PEPSICO'S recruitment process: Submit your application via our website Face to face interview(s) and skills evaluation Online Assessment process Reference and background checks

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Work type
Full-Time
Keyword Match
... , and consultative approach in order to take the organisation and customers on the eCommerce journey. We are looking for someone with ... balance and flexibility Retail and service discounts through our online programs ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Product Manager - Consumer Lending (6 month contract)

Citi Australia

The Consumer Loans team is a $100m revenue business for Citigroup. The Consumer Loans Customer Growth team is responsible for managing and growing the 7th largest loans business in Australia. This role is a 6 month maternity cover starting in Dec 2020. Responsibilities: In conjunction with Senior Product Manager, Customer Growth, craft product acquisition plans in line with Cards and Loans strategy, taking into account a holistic end to end view including impacts on key stakeholders Developing detailed plans for successful launch of campaign activity Understand the end to end client/product acquisition process, propose improvement opportunities across the value chain to stakeholders, obtain buy in and implement changes Identify and implement opportunities to improve NPS in the product origination experience Identify and execute the portfolio retention strategies to grow the existing customer base and proactively prevent customer attrition Develop strong relationships and manage interactions with key stakeholder to influence responsible business outcomes without direct authority Work with Regional Product teams re: acquisition actions, with a view of leveraging on best practice from elsewhere as well as actively engaging with Regional stakeholders for positive outcomes Manage the customer communications throughout the customer on-boarding and engagement process, including the content and creative changes. This includes providing support to other white label partners who utilise the Loans product. Work and deliver on any other Projects (as needed), that align to key strategic priorities Qualifications: At least 3 years experience in Financial Services industry with experience in Retail Banking preferable Ability to multi-task and demonstrate agility when faced with conflicting priorities/objectives of business and cross-department networks Ability to identify/understand issues, problems and opportunities and develop appropriate solutions and make decisions based on cost benefit analysis and an understanding of B/S, P&L and resource impact Education: Bachelor's degree/University degree or equivalent experience Diversity Summary When you work at Citi, you will be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and use the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi Australia is an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy #LI-W ------------------------------------------------- Job Family Group: Product Management and Development ------------------------------------------------- Job Family: Product Management ------------------------------------------------------ Time Type: Part time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... Responsibilities: In conjunction with Senior Product Manager, Customer Growth, craft product acquisition plans in line ... At least 3 years experience in Financial Services industry with experience in Retail Banking ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Deloitte Digital - Senior UX Consultant

Deloitte

Flexible work arrangements - work in a way that suits you best World-class learning and leadership programs Pathway to Partnership - receive support and mentoring to progress your career Taking a user-centric approach, you will be responsible for driving Deloitte Digital's user experience approach on client projects as well as across Deloitte, collaborating with experts across disciplines to innovate and solve some of the most challenging problems for our clients. Your daily functions and tasks include: Apply a design-led approach to solve client problems Create high quality UX deliverables which deliver on project outcomes, including: User interface designs and interactive prototypes across mobile, tablet and desktop Wireframes and functional specifications Navigation design Information architecture and content design User personas, scenarios and customer experience maps Synthesize outputs from user and stakeholder research to form insights and shape UX design concepts, deliverables and outcomes which truly meet user needs Design and facilitate workshops and co-creation sessions Scope and plan UX projects, either as standalone or as part of a wider team, including selection of the most appropriate and up-to-date tools and techniques Mentor and coach more junior designers Contribute to on-going enhancements of the Deloitte Digital UX methods and processes Lead the National UX Design learning and development initiative Monitor and have knowledge of wider industry UX trends and relevant technology trends Qualifications, Key Skills, Experience & Knowledge 5+ years of UX design experience, in agency, industry and consulting A passion for thinking innovatively and creating intuitive and easy to use interfaces that delight end users and that solve business problems Expertise in the end to end UX design process, user-centred design and UX principles Expertise in design tools: Sketch, Adobe Xd, InVision, InDesign, Photoshop, Dreamweaver, Axure, Powerpoint, Google Analytics, Wordpress, Drupal, Sitecore Expertise in design methods: Design strategy, conceptual/exploratory design, user research and synthesis, stakeholder interviews, co-design, workshop design and facilitation, user testing, user journey mapping, service design blueprints, wireframes, prototyping, information architecture, app design, web design, interaction design, navigation design, experience design, content design, MVP testing, functional specifications, digital delivery, launch strategy, improvement roadmap, project scoping and estimation Experienced in designing across a range of industries including Finance, Education, Health, Energy, Not-for-profit, Retail and Hospitality Knowledge of Deloitte Digital UX design processes, methods and tools and experienced in uplifting these Knowledge of UX trends and active participant in Sydney design community Highly experienced in managing and delivering complex UX design projects on time and within budget A desire to contribute to the broader success of the Deloitte Digital UX Design team Next Steps Sound like the sort of role for you? Apply now. If you've got any questions or wish to have a confidential conversation about this role, contact Renoir Sleiman from the Deloitte Digital Talent team. We'd love to hear from you!

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Work type
Full-Time
Keyword Match
... design User personas, scenarios and customer experience maps Synthesize outputs from user ... facilitation, user testing, user journey mapping, service design blueprints, wireframes, prototyping, information architecture, ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Shopper Marketing Manager

PepsiCo - ANZ

Work for a global company with some of the world's most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is supported. We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. We have an enviable portfolio of brands with an impressive history of product innovation and have built our reputation on supplying quality products that are in millions of Aussie households. To continue our success, we currently have an exciting opportunity for a Shopper Marketing Manager . Part of the Commercial Strategy Team, this role allows you to own the shopper marketing agenda; drive best-practice shopper activations, and look to create efficiencies through process improvement. This role owns the Voice of the Shopper, working with key retail partners and internal stakeholders to bring customer, seasonal, and brand plans to life. We are seeking someone who has strong commercial understanding; experience setting and implementing strategy and execution with a lens of applying shopper research and ROI analysis to optimise plans. Your strong experience in leading and mentoring teams in order to bring out the best in them will ensure your success in this role. Key Accountabilities: Lead and coach a team of Shopper Activation Executives & Administrators Set the 3-year shopper marketing strategy Coordinate the annual Commercial plan and other business initiatives Define and lead the shopper marketing into new channels Partner cross functionally to develop channel specific campaigns and executions Own and build strong relationships with retailers to gain product visibility Drive change in process of the Shopper Marketing practices Oversee spend and budget management of Shopper Marketing budget allocation Qualifications, Skills & Experience: FMCG sales management or marketing experience Previous team management with strong leadership and coaching skills Management of major retailers, internal cross functional teams, and agencies Experience building business plans & promotional programs Ability to build business plans and own commercial calendar planning Strong influencer and experience in driving process change Proven track record to set a strategy and deliver it all the way throughWhat we can offer you: A competitive remuneration package Excellent work-life balance and flexibility Retail and service discounts through our online programs Health initiatives through our Health and Wellness programs Personal and professional growth opportunities through Learning Offerings online Working at PepsiCo: We believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. We are committed to recruiting, training and retaining high quality people. Our job application process: Submit your application via our website Text and self-record video interview Face to face interview and skills evaluation Online Assessment process Reference and background checks

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Work type
Full-Time
Keyword Match
... working with key retail partners and internal stakeholders to bring customer, seasonal, and brand plans to life. We are ... -life balance and flexibility Retail and service discounts through our online programs Health ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Calculations Analyst

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Your Opportunity Starting with KPMG as a Calculations Analyst , you will join an ongoing advice remediation project based in Rhodes on either a 6 or 12 month contract. You will be responsible for analysing, calculating and determining the compensation that may be payable to the customer. You will work closely with experienced Case Assessors and administrative teams to ensure the customer is remediated appropriately. Your major responsibilities will include: Complete compensation calculations in line to ensure every customer is remediated appropriately Ability to comprehend in-depth reports and complex cases, adhering to the guidelines and procedures to ensure enough information is provided Follow instructions on which funds need to be remediated, ensuring they comply with bank standards and regulations requirements Liaise with administrative and case assessor teams Analyse information quickly and efficiently How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Tertiary qualifications and personal interest in Mathematics, Actuarial, Accounting or relevant Strong written and verbal skills to liaise efficiently with internal stakeholders Advanced excel and numerical abilities Ability to work in a fast paced high pressure environment, manage to the agreed timeframes and standards, adherence to internal processes Attention to detail, self-motivated and willingness to learn and grow Experience in compensation calculations for remediation desirable but not essential The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Next steps? Please apply online by submitting your resume and cover letter. A member of the KPMG Talent Acquisition team will contact be in contact once your application has been reviewed.

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Work type
Full-Time
Keyword Match
... Australia is part of a global network providing extensive services across a wide range of industries and sectors. ... the compensation that may be payable to the customer. You will work closely with experienced Case ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Assistant Underwriter, Commercial/ Corporate Risk

Allianz

Assistant Underwriter, Commercial/ Corporate Risk - AGCS | NSW - Sydney Work in a technically-proficient Underwriting team on corporate & global programs Open to technically-minded UWs, brokers or claims assessors Experience in construction, engineering & liability would be helpful Allianz is the home for Underwriters who dare to help our customers prosper. What if you could put the customer at the heart of everything you do? We are currently seeking an Assistant Underwriter to join Allianz Global Corporate and Speciality in either the Sydney or Melbourne offices. This role will support and assist the broader underwriting team in binding renewal documentation and quotations for new business. There will be extensive exposure to reinsurance placements and potentially there could be accounts of high complexity with global programs. In conjunction with the Underwriting team, Underwriting Operations Manager and Account Management staff, the role will ensure that new business and renewal processes are managed according to agreed service standards. Key responsibilities will include: Review and interpret underwriting materials including broker presentation, slips, underwriting files, reinsurance placements, and accounts / claims experience… With Multinational programs, provide instructions to the Allianz multinational network, reconciliation of all issues and address questions regarding cover and wording with UW. Using all relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Review and process broker invoices, and produce all relevant documentation, e.g. policies, certificates, endorsements to broker (or client), co-insurers in a timely and accurate manner. Chase and reconcile escalated premium receivables exploiting underwriting file and system entries in close collaboration with Credit Control. Liaise with underwriters, brokers, co- and reinsurer, to ensure timely premium payment. Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required. To be successful in the role you will possess: Intermediate to advanced level of understanding of policy administration life cycle, including information collection, policy issuance, premium bookings, credit control and cancellation. Experience of Commercial Lines risk would be required; Construction, Engineering & Liability expertise would be ideal but other classes of insurance will be considered. The ability to engage and influence across different stakeholders at all levels. Strong analytical skills with excellent time management skills and the ability to multi-task. Strong presentation and reporting skills with excellent written and verbal communication abilities. We are open to applicants from broking, claims or underwriting backgrounds, we just require a technical mindset, the attitude that you want to learn and develop, and a strong attention to detail. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to employment equity and therefore welcomes applications from candidates regardless of cultural or linguistic diversity, age, nationality, religion, level of visible or invisible disability, sexual orientation, gender identity, thinking and working styles or philosophy of life. What we ask in return is respect and a collaborative approach to working with a diverse group of people. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or to perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... Underwriters who dare to help our customers prosper. What if you could put the customer at the heart of everything you do ... processes are managed according to agreed service standards. Key responsibilities will include ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Assistant Underwriter, AGCS

Allianz

Assistant Underwriter, Entertainment (12 month contract) - AGCS | NSW - Sydney Work in a technically-proficient Underwriting team on Entertainment Industry risks Ideal for Underwriters or Brokers looking to gain exposure to global risks Experience in high volume liability risks would be helpful Allianz is the home for Underwriters who dare to help our customers prosper. What if you could put the customer at the heart of everything you do? We are currently seeking an Assistant Underwriter to join Allianz Global Corporate and Speciality in the Sydney office. This role will support and assist the broader underwriting team in binding renewal documentation and quotations for new business. In conjunction with the Entertainment Underwriting team, Operations Managers and Account Management staff, the role will ensure that new business and renewal processes are managed according to agreed service standards. Key responsibilities will include: Review and interpret underwriting materials including broker presentation, slips, underwriting files, reinsurance placements, and accounts / claims experience Using all relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Review and process broker invoices, and produce all relevant documentation, e.g. policies, certificates, endorsements to broker (or client), co-insurers in a timely and accurate manner. Chase and reconcile escalated premium receivables exploiting underwriting file and system entries in close collaboration with Credit Control. Liaise with underwriters, brokers, co- and reinsurer, to ensure timely premium payment. Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required. To be successful in the role you will possess: Basic to intermediate level of understanding of policy administration life cycle, including information collection, policy issuance, premium bookings, credit control and cancellation. Experience in Commercial risk would be required; exposure to Entertainment or Sports Liability products would be preferable but not essential Having previously worked in a fast-paced high volume environment, the ability to adapt to various situations prioritising multiple work assignments simultaneously. Strong analytical skills with excellent time management skills and the ability to multi-task. Strong reporting skills with excellent written and verbal communication abilities. We are open to applicants from a broking or underwriting background; we require a technical mindset, the attitude that you want to learn and develop, and a strong attention to detail. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to employment equity and therefore welcomes applications from candidates regardless of cultural or linguistic diversity, age, nationality, religion, level of visible or invisible disability, sexual orientation, gender identity, thinking and working styles or philosophy of life. What we ask in return is respect and a collaborative approach to working with a diverse group of people. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or to perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-ALLIANZAU

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Work type
Full-Time
Keyword Match
... Underwriters who dare to help our customers prosper. What if you could put the customer at the heart of everything you do ... processes are managed according to agreed service standards. Key responsibilities will include ...
5 days ago Details and apply
5 days ago Details and Apply
NSW > Sydney

Implementation Consultant - HCM

Sage

Overview At sage, we transform the way people think and work, enabling their organisations to thrive. Every day, all around the world, our 13,000 colleagues and local networks of accountants and partners support and enable business builder success. The Opportunity An opportunity has arisen in our organisation for an Implementation Consultant to join our Professional Services team The opportunity is for someone who can successfully scope, document and implement Sage People HCM solution to our Sage Customers. Your Responsibilities Conduct discovery sessions with customers to determine how Sage People can provide a value add HCM solution to their organisation Develop Statement of Work Documentation based on Discovery sessions and communicate the solution to the customer Taking a lead functional role in Sage People assignments and building trusted customer relationships Manage the customer implementation process through effective use of change control and adhering to project management standards of Sage Taking ownership for drafting and developing the project plan Documenting requirements, business processes, application configurations, testing plans and other artefacts Configuring the HCM platform to meet customer requirements Budgetary Control and Management Participating in project status updates and preparing relevant project documentation Preparing and delivering end-user training sessions to facilitate successful adoption Required Skills Results oriented, deadline driven and highly organised The ability to work autonomously in challenging customer environments - taking ownership for challenges and identifying solutions and workarounds Knowledge of HR applications and workflows. Aptitude to understand functional business processes Ability to engage with customers and understand their requirements. Ability to manage multiple stakeholders under pressure and at different levels Excellent verbal and written communication skills Project Management experience Self-motivated and driven to succeed Preferred Salesforce Experience would be advantageous Willingness to travel and work variable hours - on occasion Company Information About us People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! If you would like support with your application (or require any adjustments) please contact us at careers@sage.com for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

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Work type
Full-Time
Keyword Match
... an Implementation Consultant to join our Professional Services team The opportunity is for someone who ... From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Manager - Ignition Bid Support

KPMG

Immerse yourself in our inclusive, diverse and supportive culture Choose the way you want to work by embracing our flexible work arrangements Collaborate with sector and technical experts to grow your knowledge and network KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Within our Technology Implementation team, we help our clients to augment their business capabilities. We are a rapidly expanding team seeking a talented professional to join our Technology Implementation practice. Your Opportunity The Bid Support will play a critical role in supporting Bid Architects in the bid proposal preparation process to submit market winning bids This will include: Work closely with key stakeholders as necessary to identify and document key business and system functionality requirements Create an accessible and valuable library of reusable materials, templates and elements of proposals to enhance and facilitate future bids Produce error-free content that adheres to the company's style guidelines Work closely with, and under the direction of the Bid Architect or Lead Partner to ensure all bids are written and completed to the highest standards and are competitively discriminated to drive the necessary business win rates and continuous improvement in business performance Support and assist in the bid review process, ensuring submission packs are professionally presented and completed within prescribed timelines Support continuous improvement by collating feedback and learnings from submitted tenders How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience should include: Understanding of common business principles and workflows/processes Understanding of IT business systems Tertiary qualifications in a related discipline Experience of working with bid development for successful proposals. Exceptional copywriting skills Passionate customer centric attitude Excellent organisational skills Excellent attention to detail Completion of tasks in acceptable defined timeframes Excellent communications skills, specifically business writing and reviewing large documents Ability to analyse, collate, summarise and present information from multiple original sources for interpretation by the Tender Team / Bid Teams Ability to support multiple bids and work-streams effectively and efficiently Understanding of systems integration Previous experience in systems implementation sales Strong team player with ability to network and build relationships The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index.

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Work type
Full-Time
Keyword Match
... Australia is part of a global network providing extensive services across a wide range of industries and sectors. ... . Exceptional copywriting skills Passionate customer centric attitude Excellent organisational skills ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Project Administrator - Payroll and HCM(6-month contract)

Sage

Overview At sage, we transform the way people think and work, enabling their organisations to thrive. Every day, all around the world, our 13,000 colleagues and local networks of accountants and partners support and enable business builder success. The Opportunity We are looking for an experienced Project Administrator who will be responsible to deliver high quality Project Administration services to Project Managers resulting in successful project completion and high customer satisfaction of the delivery process. Your Responsibilities Develop detailed project plans and work with the Project Manager to deliver project timelines, task and resource schedules using appropriate tools Track project milestones and deliverables Deliver effective and meaningful status reports Proactively manage issues register Keep project repositories updated with the latest information and updated artefacts Achieve and maintain the required level of skills and competencies to perform the role, including product knowledge Required Skills Experience administering Software Implementation projects Experience administering multiple projects at once with associated project delivery resources. Experience developing detailed project plans and maintaining the documentation throughout the lifecycle of a project. Min. 3 years of experience in administering software project implementations with more than a 6-month project lifecycle Strong familiarity with Microsoft Project Preferred Experience managing implementation projects for HRMS Software Experience with HRM, Payroll, integration concepts Company Information About us People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! If you would like support with your application (or require any adjustments) please contact us at careers@sage.com for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

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Work type
Full-Time
Keyword Match
... will be responsible to deliver high quality Project Administration services to Project Managers resulting in successful project completion and high customer satisfaction of the delivery process. Your Responsibilities ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

IT Security Architect - Fixed Term Contract until February 2022

Reserve Bank of Australia

Do work that makes a difference In this position you'll be responsible for the security architecture, design and risk assessment for new solutions, as well as technical consulting on business projects to ensure effective and secure implementation and enhancements to the Bank's information systems, applications and networks. Your team Provide expert advice to projects on information security architecture, solutions and controls Identify security design gaps in existing/proposed architectures & recommend enhancements Evaluate and recommend risk mitigations to improve the Bank's security posture Develop security architecture, patterns and define security requirements for solutions Assess new solutions, vendors and cloud services against Bank security standards Identify opportunities to use emerging technologies in providing cost effective & flexible solutions Documentation and writing security risk assessments and security architecture documents Your background To be successful in this critical role you will possess: In depth understanding of IT security principles and industry standard frameworks such as ASD ISM, NIST Cyber Security Framework, ISO 27001 and SWIFT Customer Security Controls Extensive knowledge of networks, cloud, operating systems, application security and identity Experience in developing security architecture for IT systems Experience in supporting IT security infrastructure and the assessment of security risks Understanding of cryptography, Internet security issues and network security concepts Proven experience in consulting on security solutions Strong communication, consulting and influencing skills Ability to identify and communicate current and emerging security threats CISSP, SABSA or other relevant security certifications Experience in writing security risk assessments and security architecture documents Your development & career Working for an organisation that truly makes a difference to the Australian people, we can offer development and career opportunities in a collaborative environment that supports people's growth, wellbeing and promotes flexibility. Why RBA? The RBA pursues national economic policy objectives and undertakes a range of associated activities in financial markets and banking. It also issues Australia's banknotes and operates infrastructure critical to the payments system, all of which contributes to the welfare of the Australian people. Our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, we treat one another with respect, while promoting the public interest in our efforts. The Reserve Bank of Australia is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.

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Work type
Full-Time
Keyword Match
... new solutions, vendors and cloud services against Bank security standards Identify opportunities ... Cyber Security Framework, ISO 27001 and SWIFT Customer Security Controls Extensive knowledge of networks, cloud, ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Lease Administrator, Sydney

Stockland

We are looking for a Lease Administrator for our Group Legal and Risk division at Stockland. The role is a full-time permanent opportunity and will be based out of our Sydney Head Office. The Opportunity Your role will maintain the businesses customer satisfaction and build long term value for all stakeholders through a commitment to corporate responsibility and sustainability. Some of your duties will include: Generate disclosure documents, invitations to lease and lease instructions for new leases and lease renewals for your allocated centres and proactively manage and progress the matters to completion within the required timeframes. Provide general lease administration support, including (but not limited to) preparing statutory notices, instructing our panel legal firm to prepared leasing documents for lease variations, extensions, assignments and surrenders, and assisting with the lease execution and registration process. Assist with internal and external enquires Delivery of special projects as agreed Contribute to the strengthening the lease administration system and other lease administration procedures Build team capability through sharing knowledge and best practices About You You will bring your strong high-end administration experience preferably with lease administration; however, it is not mandatory. Real-estate or property experience would be advantageous. You will bring your excellent communication skills with an ability to create rapport with stakeholders. Attention to detail and a curious nature is essential. A willingness to learn new systems and strong discipline around keeping track of all administrative processes will be important. Exposure to SAP and Sales Force or other lease admin systems will be highly regarded. The ability to work autonomously, be proactive, work as part of a team and communicate effectively, is a must. The Stockland Proposition At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work/life quality and over 80% of our employees have informal or formal flexible working arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this. We offer competitive remuneration and benefits. Benefits include free to access or subsidized lifestyle, health, well-being and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date. Apply today - Stockland - it's your place. Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to careers@stockland.com.au

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Work type
Full-Time
Keyword Match
... through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want ... subsidized lifestyle, health, well-being and financial services products. Due to the permanent nature of this ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Head of Risk Management and Frameworks

Allianz

Head of Risk Management and Frameworks Fully utilise your expertise Leading global insurance organisation Are you excited to make a difference that's sustainable? It is an exciting time to join Allianz as we transform our business and focus on simplification, innovation and placing our customers at the heart of everything we do. As an executive in the Risk and Compliance team, you will be empowered and supported to shape our risk culture and partner with the business to achieve organisational objectives. About the Role Reporting to the General Manager Risk Management, you will lead the development and implementation of leading risk governance practices that will support the organisation successfully meet its business objectives. You will drive risk maturity by leading the evolution of the risk management framework supported by good governance standards that are capable of meeting the demands created by an increasingly dynamic and demanding operating, strategic and external environment. Other key aspects of the role Contribute to shaping the maturity of the Risk Management Framework to meet the AAL Risk Target State of Maturity and support and coordinate commitments resulting from recommendations and findings by regulatory authorities, Allianz Group, Internal Audit and Management Committees. Lead the development of key risk management policies and procedures that support the Risk Management Strategy and the implementation of a strong risk governance framework for AAL. Ensure that the Risk Management Strategy, Risk Appetite Statement and key risk management policies, procedures and frameworks are up to date and relevant. Monitor and control AAL risk profile, including the monitoring of both quantitative and qualitative criteria. Ensure the Risk Management and Frameworks team has the appropriate skills, knowledge and competencies to enable the achievement of team objectives and that appropriate development plans are in place. Producing insightful enterprise risk reporting to Board and senior management. About You Significant risk management experience in the development and implementation of risk strategies in a senior management role for a complex, matrixed corporate (financial services) organisation. Comprehensive understanding of risk management concepts, frameworks, tools. Expert analytical skills demonstrating the capability to provide strategic and financial analysis. Expert stakeholder engagement skills with demonstrated experience in the provision of expert advice and guidance. Tertiary qualifications in a relevant discipline. Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence. You will also have excellent written and verbal communication skills, the ability to influence and manage multiple stakeholders across our business divisions. What's on Offer This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. We value integrity, entrepreneurship, customer focus, collaborative leadership and trust. We are seeking ‎people with ‎‎the same ‎values. We recognise our employees as our most valuable asset and are committed to supporting people to build a long term career within a strong inclusive team culture. If you are looking to develop your career, take on new challenges and gain valuable experience with a strong global business, apply now and see where your career with Allianz can take you! Allianz is the home for those who dare to change insurance for the better! To apply please follow the online links and attach your resume and cover letter. For a confidential discussion please contact Andrew Johnson, Executive Search Specialist on 0435 084 803 or email andrew.johnson@allianz.com.au Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... business and focus on simplification, innovation and placing our customers at the heart of everything we do. As an ... complex, matrixed corporate (financial services) organisation. Comprehensive understanding of ...
3 weeks ago Details and apply
3 weeks ago Details and Apply

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