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Customer Service Manager - 45 results

NSW > Sydney

Customer Service Officer

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting customer service teams in the Sydney Fleet Space - APPLY NOW! Revolutionise the customer service experience; Be part of a fast-paced, collaborative team; Exciting career trajectory. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About the opportunity… We are seeking a Customer Service Officer to join our dynamic Relationship Management team in our St. Leonards office . This is a great role for an individual with excellent customer service credentials wanting to grow their career within the Fleet space. Your daily responsibilities will include: Responding to customer enquiries and processing administrative requests through the Lease Management System; Delivery of outcomes with a superior level of customer focused service; Prioritisation, management and resolution of customer queries; Building and maintaining relationships across the FleetPlus team to support the customer; Escalation of complex queries to seniors and team leaders where additional support resolution is required. To be successful in this role you will have: Established rapport building skills, internally and externally Excellent numeracy and literacy skills; Initiative: you know how to “think outside the box”; Knowledge of the automotive industry or experience in a contact centre highly advantageous; Motivation, discipline and the drive to achieve great results (whilst having fun along the way) Experience with the Microsoft Suite set of products and CRM databases. What's in it for you… We know it takes people with diverse ideas, strengths, interests, and cultural backgrounds to make our company succeed. An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

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Work type
Full-Time
Keyword Match
... of the revolution of the Fleet Industry… About the opportunity… We are seeking a Customer Service Officer to join our dynamic Relationship Management team in our St. Leonards office . This is a great role for ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Credit Cards Product Manager, Citi Consumer Bank

Citi Australia

Product Manager - Coles Credit Cards This role will be an integral part of the Coles Product team, responsible for supporting the overall management of the Coles Partnership. It will involve working closely with our partner, Coles Financial Services, as well as with internal stakeholders, to drive customer and revenue growth through acquisition, portfolio and retention activities. Key Accountabilities The role provides an opportunity to work across a diverse range of initiatives, with key responsibility for: Developing and managing the delivery of initiatives that support revenue growth or reduce expenses, including providing recommendations regarding CVP to ensure products are relevant and compelling for the target market. This will include regular competitor reviews and managing projects to introduce new products or make changes to existing products Manage relevant servicing communications to customers, primarily as related to projects, regulatory and scheme mandates. Oversee Acquisition and Portfolio activity across various channels in order to meet financial and business objectives, including: acting as the liaison between Coles and internal teams, to ensure smooth campaign execution and Partner involvement guaranteeing all Coles Credit Card material represents the product range accurately, including providing final approval of all customer-facing communications and acting as the Coles brand guardian across the business Working in partnership with the Digital Banking and Coles Personal Loan product teams, to: develop and evolve the online banking platforms, driving customer engagement while leveraging the depth of customer loyalty to the Coles and flybuys brands ensure that online content and notices remain accurate, including liaising with Coles to ensure that content updates are made and any regulatory requirements met Work within Product team and with other Stakeholders, as required, to ensure that the business meets required KPIs for service and quality; ensure Partner receives regular and timely reporting on service metrics Act as liaison between Partner and internal stakeholders to address ad-hoc requests and ensure Partner engagement and satisfaction Ensure key stakeholders (e.g. Marketing, Finance, Digital Banking, Compliance and Delivery) are kept updated on Partner priorities Key skills: Able to develop positive and collaborative relationships with colleagues, vendors and external partners Approaching business problems from multiple perspectives, including comfort in proposing new and innovative solutions to address them Adept at identifying and implementing opportunities for improving business performance and/or customer experience, while appropriately managing related risks Accountable for own remit, and able to consistently operate at a high standard of quality and accuracy and within required timeframes to ensure outcomes are delivered Strong communication (verbal & written) skills, including understanding of branding and execution of customer communications Experience required: Bachelor degree in Business or Marketing 2-5 years experience in Product Management within the Financial Services industry Good understanding of the cards & payments industry Prior experience in managing relationship with external partners well-regarded When you work at Citi, you will be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and use the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi Australia is an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy ------------------------------------------------- Job Family Group: Product Management and Development ------------------------------------------------- Job Family: Product Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... for supporting the overall management of the Coles Partnership. It will involve working closely with our partner, Coles Financial Services, as well as with internal stakeholders, to drive customer and revenue growth ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Newcastle & Hunter

Business Development Manager

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and innovate as we partner with clients to solve complex challenges, empower change, drive disruption and enable growth. Our Teams work with some of the most exciting, innovative and important businesses in Australia and we are entering an exciting period of growth. Our market is changing, our clients' needs are changing, and technology is making that change faster than ever before. We are looking for a talented Business Development Manager who shares our purpose of inspiring confidence and empowering change for our clients, our people and our communities. Come and be part of this evolution and a dynamic, fast growing, market leading team who are passionately committed to helping our clients succeed in rising to this challenge. As a Business Development Manager, you will work with the Leadership Team and Markets Team to identify new markets and partnerships, and new ways to reach existing markets. You will be responsible for driving client acquisition and growth across a range of industry sectors. You will be able to: Quickly gain a deep understanding of the services KPMG Australia offers, and the value proposition we bring to each market segment/client group Build deep relationships with clients and potential clients so you can better understand their business Develop opportunities and subsequent strategies in target markets Drive strategic client relationships in a competitive market. Use your commercial knowledge to build client engagement and retention strategies Demonstrate a strong sales track record Attend a variety of face to face meeting with clients in the Hunter region and beyond. Leverage and maximise technology platform Use data to derive commercial insights. We would expect that you possess the following skills: Commercial intelligence Strong values and integrity with a customer first approach High-level communication skills Expert stakeholder management skills Proven ability to negotiate and persuade Strong research and strategic analysis skills Be self-motivated and highly disciplined. What we offer you: We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We are committed to make a difference by contributing to the development of sustainable transport, energy, water and telecommunications infrastructure projects for building a stronger and more prosperous Australia. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Hear from our people: https://youtu.be/LFlSknC4b1I

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Work type
Full-Time
Keyword Match
... be able to: Quickly gain a deep understanding of the services KPMG Australia offers, and the value proposition we bring to ... a customer first approach High-level communication skills Expert stakeholder management skills ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Illawarra & South Coast

Support System Manager

Boeing

About us Boeing Defence Australia (BDA) is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth. The opportunity We are seeking a talented and innovative Support System Manager to support the Helicopter Aircrew Training System (HATS). You will join a highly experienced team based at the Program Office in Nowra, where you will lead the Support Systems team to manage and deliver supportability deliverables in accordance with Customer requirements. A relocation package may be provided to the most suitable candidate. The HATS Program provides an effective support system that includes engineering, maintenance, supply chain, operations and program support services for the training system. This role requires candidates to possess the following attributes: Experience within Support Systems or Integrated Logistics Support Outcome-focused and demonstrates strong values-based leadership Team orientated, influential and likes a challenge An advocate for diversity and inclusion and will be actively involved in leading change Prior experience within Defence or Defence related Industry is highly desirable, but not essential Responsibilities Planning, leading and executing the Support Services scope for the HATS Program Establishing the Asset Management framework and communicating this to key stakeholders Managing the provision of Support Services to key stakeholders Providing recommendations for improved supportability and developing/documenting these system solutions Developing, updating and delivering Support System artefacts, analysis results and products to internal and external customers Experience/Qualifications Experience in managing complex support systems, Support System Analysis, and/or other associated logistics engineering/support standards. Applicants must be Australian Citizens to meet defence security requirements. Culture At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply. Benefits Flexible working options Relocation package Salary packaging Study assistance Employee Incentive Program Global opportunities How to apply BDA is dedicated to providing a diverse and flexible work environment so that we can recruit and retain the best talent. As such, we would welcome applications for full time, and flexible work arrangements. If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply now.

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Work type
Full-Time
Keyword Match
... We are seeking a talented and innovative Support System Manager to support the Helicopter Aircrew Training System (HATS). ... Support Services scope for the HATS Program Establishing the Asset Management framework ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Capital Projects Manager - Assets

Deloitte

Salary packaging - to suit your personal and financial circumstances Banking, finance and wellbeing program discounts Experience a borderless career - international assignment or secondment opportunities Looking for a place to grow your operational consulting skills across diverse projects and clients? Find out why Deloitte is the place for you. About the team In Operations we focus on addressing the issues and questions that keep COOs awake at night. We start right at the top helping our clients articulate and implement their strategic direction and touch every layer of an organisation from improving the customer experience business and financial performance and right down to the shop floor optimising day to day operations and supply chain efficiency. The asset team specifically focuses on driving improved performance across the end to end asset lifecycle performance through the application of digital technologies to capital project development, delivery and commissioning and into asset their operations, management and maintenance, redefinition of their supply chains and the including improved management of the their supporting enterprise. About the role Engage directly with high profile clients on their most important and challenging business issues - addressing and solving their priority operational problems Work with a high performing team with a strong commitment to excellence in pursuit of helping our clients drive profitability and performance through their supply chain and procurement practices Draw on Deloitte's unique capabilities in Design thinking, Digital, Data Analytics, Deloitte Access Economics, and experience from our global consulting network Demonstrate an exceptional understanding of complex program management and the ability to manage multiple work streams in an agile manner and a diverse group of stakeholders through a sustainable change program. Undertake extensive asset management, capital projects and broader operations transformation focused training and development with the opportunity to experience borderless careers through international assignments and secondments You will be working alongside Australia's leaders solving the toughest problems - you never have a boring day This role requires superior team leadership mentoring and proven capabilities in people management About your Experience In response to strong client demand for our services we are currently seeking an outstanding Manager with extensive operations advisory and transformation/change experience in Asset Management. To succeed in this role you will ideally have: Extensive operations consulting experience in a Tier 1 Consulting firm, boutique strategy house or engineering advisory firm Proven experience working in large scale operation/transformation consulting projects specifically in infrastructure or capital projects space. Demonstrated experience in operating model design, business process management, complex transformation, operational improvement and programme management. Exceptional quantitative analytical and financial modelling skills. Curiosity to learn and proactivity to bring forward ideas Strong sense of team and passion to develop others as well as self Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. Next Steps Sound exactly like the sort of role for you? Apply now! 'By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent & exceptional Deloitte experience globally.' By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. At Deloitte, we know we're at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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Work type
Full-Time
Keyword Match
... from improving the customer experience business and financial ... services we are currently seeking an outstanding Manager with extensive operations advisory and transformation/change experience in Asset Management ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Senior Product Manager, Property

Allianz

Senior Product Manager, Property - Technical | NSW - Sydney/ location flexible Opportunity to lead Allianz's product development across mid-corp property lines Responsible for product design, rate reviews, underwriting guidelines, compliance adherence… Understanding distribution channels & line of business performance to determine underwriting strategy Allianz is THE HOME for those who DARE to walk in the shoes of our customers. Are you ready to take your ideas to the next level and completely re-imagine the industry? Our Technical Division is responsible for pricing, portfolio management, reinsurance and underwriting services. We support our distribution and other key stakeholder functions through improvement of the product and pricing framework for all of the Allianz General Insurance portfolios. You will be the Senior Product Manager, Property , ensuring that our products meet external regulatory requirements in an environment of uncertainty and change as well as sustaining ongoing product development whilst still maintaining a product range that is sold across a wide range of distribution channels. It will be covering the following products: ISR, strata, commercial Dealer and mobile plant & equipment. In this varied, fast paced and challenging role, you will be responsible for: Lead the development and implementation of Product Strategy, incorporating insights from market, competitors and customer research and alignment with the Distribution Strategy and the Customer Value Proposition. Monitor and analyse market and competitor activities, providing insights to support Product strategy. Obtain customer research and feedback to ensure that our products deliver sustainable customer-centric outcomes. Lead the annual review of policy wordings, including technical design and intent of policy coverage, ensuring compliance with regulatory requirements and internal document due diligence policy. Develop and implement product governance and risk frameworks, including completion of regular product reviews, submission to Product Council and regular reporting of product risk metrics. Provide oversight of the end-to-end product lifecycle, including the roll-out of products across the enterprise and supervision of distribution obligations. Define the risk appetite for the product and portfolio in line with the enterprise risk appetite statement, and ensure adherence to the risk appetite. Set and drive the development, implementation and maintenance of relevant measurement indices for the property lines/ portfolios ensuring compliance at every stage. Monitor trends and growth opportunities within the product line/ portfolio, including the identification of underperforming segments, driving remedial actions to address any variances between actual and forecasted performance. Liaise with the pricing team to determine pricing strategies and revise and ensure the adequacy of pricing for the designated product/product lines or portfolio. Support implementation of rating tool changes. Develop and implement the underwriting framework with associated guidelines, undertaking underwriting reviews, reporting and feedback process for the designated product/product line. Your skills Tertiary qualifications in a relevant discipline supported by relevant insurance industry qualifications and ANZIIF (or equivalent) accreditations. Extensive property product line or portfolio leadership and/or underwriting experience within an insurer. Demonstrated experience in the development and implementation of underwriting guidelines, underwriting licences, internal control and governance policies and frameworks and leading continuous improvement initiatives to ensure ongoing compliance. Demonstrated in-depth understanding of strategy development and or working with multiple teams to align strategy with organisational vision and in translating vision to action to achieve desired results. Comprehensive knowledge and understanding of governance requirements and frameworks as well as portfolio sensitive legislation and regulations. Proven analytical and critical thinking abilities to facilitate the evaluation of complex and detailed data in the development and management of a range of insurance products. Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence. When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way, work with people from all different backgrounds, and feel free to bring fresh thinking. And you'll get the support you need to have an enriching career and enjoy what really matters to you. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers.

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Work type
Full-Time
Keyword Match
... our customers. Are you ready to take your ideas to the next level and completely re-imagine the industry? Our Technical Division is responsible for pricing, portfolio management, reinsurance and underwriting services ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Transport Operations Manager

Nestlé Australia

POSITION SUMMARY We have a fantastic opportunity to join a global business as a Transport Operations Manager. Your role will involve driving transportation efficiency, by optimizing vehicle utilization and minimizing freight expenses whilst exceeding customer expectations. As a Transport Operations Manager , you will be supporting a large team of transport specialist. You will perform a variety of roles looking transportation cost-and-service-based optimization activities, along with process improvements for Nestle working across a large number of our warehouses. A DAY IN THE LIFE... Reporting to the Transport Hub Lead, you will be responsible for the empowerment of the individual employee to perform in a way conducive to the success of the T-Hub by reinforcing process adherence, training, escalating issues, coordinating with other functional supervisors, employing motivation techniques, and as necessary, disciplining employees. Key Responsibilities include: Understand and champion the maintenance of underlying transportation strategies Lead team responsible for generating executable and optimal transportation plans while respecting service and network constraints. Ensure teams are engaged to optimize use of various mode of transports Lead engagement with Supply Planning and Factory Teams to increase vehicle capacity utilization. Lead execution of hub strategies based on cost and service. Identify and implement sustainable improvement initiatives within the transportation hub Manage personnel development of team. Including performance and management and people cycle Ensure Continuous Improvement principles are in use to identify issues and solve problems Covering operational activities ARE YOU A FIT? You will have an understanding of Supply Chain end to end processes and will have worked in a similar role with experience in either international or domestic transport planning. Strong communication skills and the ability to build effective working relationships across various functions and markets are key; along with the ability to communicate with a variety of stakeholders. You will:s 5+ years' experience in similar role in either international or domestic transport planning Agility and resilience will be important when dealing with different challenges Strong result orientation and initiative to drive service and process improvement Ability to build strong relationship with internal and external partners Understanding of Supply Chain end to end processes SAP Transport Management Experience or Transport Planning system experience Can demonstrate ability to work in a fast paced, highly charged environment Possess good communication skills, good time management and prioritisation skills. Are highly analytical and strong attention to detail. Possess intermediate Microsoft office skills Applicants must be eligible to work in Australia and have Permanent Residency. OUR STORY Nestlé enjoys a reputation as one of the world's largest FMCG companies and we are driven by our purpose - enhancing quality of life and contributing to a healthier future. Our inclusive and high-performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5,000-strong Oceania workforce. Nestlé Oceania supports a culture of diversity and inclusion in all that we do. Take a look at https://www.nestle.com.au/careers/ to see some of the ways we live and practice this every day in our workplace.

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Work type
Full-Time
Keyword Match
... efficiency, by optimizing vehicle utilization and minimizing freight expenses whilst exceeding customer expectations. As a Transport Operations Manager , you will be supporting a large team of transport specialist ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Total Rewards Manager

PepsiCo - ANZ

Work for a global company with some of the world's most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is supported. PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. To continue our success, we currently have an exciting opportunity to join our HR team as the Total Rewards Manager . As a member of the Sector Total Rewards team and ANZ HR Leadership Team, you will be responsible for leading the compensation and benefits (C&B) function. This includes delivering day to day C&B requirements and ensuring an effective long-term Remuneration and Benefits strategy for the ANZ Business Unit. This role is responsible for all C&B matters across ANZ and specific Sector C&B projects. This position requires someone with strong experience in a C&B role of a sizable multi-national company with exposure to HR Information Systems; administration of contemporary compensation and benefits policies and practices; a keen eye for detail, strong analytical ability, and excellent work ethic with a customer-centric mindset to engage with all stakeholders across the business. Key Accountabilities: Education of Managers on C&B philosophy and practices Develop and implement the annual Reward strategy for ANZ Build the ANZ ERC Labour model including plan costing and monitoring to budget Ad hoc cost scenario modelling and forecasting Lead annual ANZ base pay and incentives labour market benchmarking Develop and drive Reward policy and program communication Develop and lead Employee Wellness Benefit programs to drive employee engagement Participate in, and at times be a leader in, Human Resources projects Support with global mobility of employees Qualifications, Skills & Experience: Tertiary qualifications in a related field Total Reward - Central of Excellence experience within a multinational organisation Ability to work with matrix structure Strong analytical ability Prior experience from big consulting firms would be advantageous International experience is highly regarded but not essential What we can offer you: A competitive remuneration package Excellent work-life balance and flexibility Retail and service discounts through our online programs Health initiatives through our Health and Wellness programs Personal and professional growth opportunities through PepsiCo Learning Offerings online Great career development opportunity globally An international working environment with people from the world Working at PepsiCo: At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within and encourage people from all backgrounds to apply. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. We are committed to recruiting, training and retaining high quality people. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. PEPSICO'S job application process: Submit your application via our website Face to face interview(s) and skills evaluation Online Assessment process Reference and background checks At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within. We encourage women, people with a disability, Aboriginal and Torres Strait Islander, LGBTQI+ and people from culturally and linguistically diverse backgrounds to apply.

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Work type
Full-Time
Keyword Match
... customer-centric mindset to engage with all stakeholders across the business. Key Accountabilities: Education of Managers ... balance and flexibility Retail and service discounts through our online programs Health ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Newcastle & Hunter

Field Service Representative - Wakulda

Boeing

About us Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth. The opportunity As a Field Service Representative in the Mission Systems and Ground Segments Capability, you will provide maintenance services and support to the Boeing Defence Australia Wakulda Program located at Williamtown, NSW. The Wakulda System is a world-leading Air Defence C2 System. It is a network-centric ground-based air surveillance and control system, which supports C4ISR capabilities to conduct surveillance and Air Battlespace management missions. Boeing is responsible for delivering spiral upgrades over the next five years in a fast paced, agile and responsive development and sustainment environment, while maximizing mission availability for the Australian Defence Force. Come and join one of the most innovative programs in BDA, pushing the boundaries on the art of the possible as we transform Australia's leading Air Battlespace management system. Responsibilities: 1st level operation support to the Wakulda system Troubleshooting and fault rectification Maintenance liaison between customer and BDA Support Organisation Relationship management between Boeing and the Customer Maintenance solutions to meet capability requirements Adhoc issue investigation & management Aligning and communicating with a broad range of stakeholders including stakeholders external to Boeing Deliver briefs and communication sessions to the customer Integration, deployment and testing of System updates Develops and conducts ad hoc training. Achieving Task Milestone Dates & Managing Task schedules and risks Experience/Qualifications Demonstrated defence knowledge Minimum of 2 years work experience providing engineering and/or logistics support in an Australian Defence Force (ADF) military technical and logistics environments A strong work ethic and a sense of urgency for completing work to agreed schedules Ability to resolve complex problems that require a high level of ingenuity and innovation Excellent written and oral communication skills Basic level leadership skills and ability to work effectively within a group environment and with people across all organisational levels Meet the United States Government's nationality requirements for ITAR clearance Experience in integration of Communications and Electronic support products in a Defence environment (desirable) Experience within Defence or complex engineering project environments (desirable) Applicants must be Australian Citizens to meet defence security requirements. Culture We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply. Benefits Flexible working options Study assistance Salary packaging Employee Incentive Program Global opportunities How to apply View the full Position Description and apply now. Find out more about Boeing Defence Australia here.

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Work type
Full-Time
Keyword Match
... and Ground Segments Capability, you will provide maintenance services and support to the Boeing Defence Australia Wakulda ... customer and BDA Support Organisation Relationship management between Boeing and the Customer ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Digital Product Manager

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting Automotive Fintech transformations in Australia & NZ. Our Story- Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on a large digital transformation program aimed at simplifying & expanding our product offering via a consolidated platform; This platform's core objective is to create a cutting-edge customer experience; and its goal is to provide large, medium and small businesses as well as drivers with the right solution for all of their fleet and driving needs. How We Roll- We're made up of driven people with love and passion for digital innovation and platforms delivery. We're proud of the work we do and want to be known for delivering exceptional customer experiences. We're resourceful, inventive and willing to experiment; with the autonomy for doing things our way which have a real impact. We're a new team with a real focus on a great work-life balance. What We Are Looking For- As the Digital Product Manager for Eclipx, your role will be to lead the product management pod, a cross functional team who delivers product-lead growth initiatives designed specifically to increase the number of active customers on our platform. You will be responsible for the end to end ownership of the assigned portfolio and will work tightly with Marketing, Sales, Product Development, Teasury, Credit, Legal and Finance to ensure product processes, experiences, development and continually improving to achieve a scalable environment allowing our product adoption to hockystick. In addition, you will also be responsible for- Lead discovery, ideation, validation and delivery of all work done by the cross-functional product team. Cast the net wide when it comes to ideation, ensuring we gather the best ideas from across the business. Be the ECX subject matter expert for product-lead growth, helping identify novel ways to achieve our growth ambitions. Define and prioritise, in collaboration relevant business owners the product management backlog, focussing always on what will drive the biggest business impact. This includes creating and sharing relevant documentation with the team, writing JIRA tickets and ensuring team members deliver on what they commit to. Work with the agile product owner to ensure all sprint plans and goals align to the strategic product roadmap. Participate in relevant rituals to showcase ownership and project empowerment to teams working on items relating to your product portfolio. Ownership and responsibility for maintaining the end-to-end digital and non-digital product experience, including monitoring performance, growing organic rankings and working with the product development team to ensure the SEO function is appropriately supported. Who you are? You're driven by innovation and always on the look for a better way of doing things. You are a lover for: design, technology, data, engineering, you're active in the community that sits around it. You orient around doing what's meaningful, purposeful and delivers value. You're excited about being part of digital transformation and disrupting the Australian and New Zealand automotive fintech market. You love listening to customers and continually test features to ensure they are the best when rolled out. You embrace a culture of fail fast, so the team learns what it takes to be an innovative function within the business. It would also be nice if you had- 4+ years of product management / product ownership experience. Degree in Product Management or similar disciplines. Deep knowledge of the user journey across multiple devices. Strong user experience sensibilities and familiarity with platform UI best practices. Strong use of analytics, user research, and business cases to drive decisions and improve products. Experienced in planning work for assigned work streams. Financial Services and Leasing background is highly desirable. What's in it for you? An attractive remuneration package - including base salary, super and annual bonus. Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home. Training and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovative. An exciting career - As our business grows, so do the opportunities for our people. If you think you have what it takes please reach out to us!

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Work type
Full-Time
Keyword Match
... Services ... Manager for Eclipx, your role will be to lead the product management pod, a cross functional team who delivers product-lead growth initiatives designed specifically to increase the number of active customers ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

CX Operational Excellence Senior Manager

Macquarie Group

Join our Client Experience Transformation team as our Operational Excellence Lead, joining a team that collaborates across Banking and Financial Services using insights to design and transform the experience of our clients and our people. You will identify, scope and deliver optimised solutions to deliver impactful efficiencies to our client-facing service teams and enhance the digital service experience of our clients. You will identify changes and recommend solutions that may involve a combination of process and value stream analysis, operating model design and capability assessments, both at a short-term continuous improvement level and building to a medium-term transformation program. What you will do: Identify and understand root-cause of pain points, document business & user requirements and present opportunities for improving the client experience and operational efficiency of our service teams, by: Analysing data and understanding current-state processes Design and facilitate workshops for brainstorming & ideation Drive prioritisation through strong value vs. effort insights Collaborating with business stakeholders across the CX ecosystem Collaborating with technology partners to inform co-created solutions - Product Managers, Business Analysts, Architects and Engineers Forecast and measure improvements from the initiatives delivered and clearly articulate impact of changes delivered Be a custodian of the customer experience ensuring that work is anchored in the customer problem and customer success metrics are always embedded in solution design What we're looking for: Our ideal candidate will have strong consulting skills, with 7+ years of experience and exposure to financial services, contact centres, service or operations environments The candidate will have strong skills in: Operating model review and target design, and capability assessment Process mapping (MS Visio), process documentation and design Operational excellence delivery methodologies and associated tools (Lean, Kaizen and/or Six Sigma methodologies) Design or deployment of process automation or other process enabling technologies to support improvements in efficiency, effectiveness and customer experience - highly regarded, but not essential Stakeholder management, communications and change management expertise essential, at all levels of the organisation (from agent to Senior Executive level) As we work in an Enterprise Agile environment, with Human Centred Design at the heart of the way we work, experience in these ways of working will be highly beneficial. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... team that collaborates across Banking and Financial Services using insights to design and transform ... customer experience - highly regarded, but not essential Stakeholder management, communications and change management ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Account Manager

Eclipx Group

Excellent role for an experienced, passionate & innovative Account Manager who has positive energy & can-do spirit, to join FleetPlus Be part of the exciting journey to revolutionise fleet and mobility solutions Be part of a team that is striving to “be better, be different ” Exciting Career Trajectory Our story so far… Eclipx Group is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing, and medium term accident replacement vehicles through its suite of brands. About your Position We currently have an exciting opportunity for an experienced Account Manager to join our high energy, friendly and passionate Corporate Account Team at our Sydney office. You will be responsible for: Manage relationships with existing Corporate Accounts through regular telephone contact Propose solutions for existing customers in order to ensure customer growth, retention and profitability targets are met Contribute to the establishment of new account management implementation plans, relating to confirming brokers and partner requirements, by identifying needs and wants and matching these to FleetPlus products and services Upload and maintain relevant data in Salesforce and other operating systems Capture and leverage knowledge, manage and control operational risk, and manage project management systems / processes within the function What we are looking for: At least two years of experience in account management or customer service orientated role Completed tertiary qualifications in a business or related field such as management, sales and marketing, and/or industry specific qualifications desirable Fleet management and leasing industry experience preferred A proven ability to build, manage and influence stakeholder relationships Good numeric, verbal and abstract reasoning skills, high level of initiative, concern for Quality and Standards By joining FleetPlus, you will: An attractive remuneration package; Training and Education - We pride ourselves in helping you realise your potential, giving you the opportunity to be innovative and take the lead in driving your career; Dress for your Day (DFYD) - We believe that how we choose to dress is a reflection of who you are; by joining us you will have an opportunity to let your personality shine through; Diversity: We know it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed. Added benefits - Including staff discounts, salary packaging, novated vehicle lease An exciting career - As our business grows, so do the opportunities for our people.

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Work type
Full-Time
Keyword Match
... for an experienced, passionate & innovative Account Manager who has positive energy & can-do spirit ... two years of experience in account management or customer service orientated role Completed tertiary qualifications in ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Assets Program Manager - Sydney Light Rail

Transdev Australasia

Critical role in the project delivery of all works streams Working closely with the Asset Team and external parties. Broad stakeholder engagement and ongoing relationship management About Transdev At Transdev, we believe public transport plays an important part in how a city comes to life. Our day to day work influences our families, friends and future generations where they live, work and play. Whatever your role is at Transdev, you contribute to improving the mobility of our customers, and the positive impact this can have on their lives, their community and our environment; and that's why we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. The role In this newly created role you will report to the General Manager, Assets and support the broader asset team and responsible for the delivery of all work streams, including those delivered by third parties. This will be achieved by developing, managing and executing a project management plan that will encompass the scope, timelines, cost, quality and safety / environmental requirements. As part of the role you will maintain a live tracker of work streams and present back to the stakeholders of progress and actions. What you bring In addition to tertiary qualifications your background will include extensive program management experience including the development of program management plans. Your high-level problem-solving skills will allow you to manage difficult and complex tasks within tight time frames. Equally important is the ability to engage and build effective working relationships both internally and externally with a focus on program delivery. The benefits for you In return, we offer competitive pay and benefits and a positive culture that embraces diversity and employee feedback. We genuinely invest in our people and the work you carry out at Transdev touches the lives of your family, friends and future generations alike. Working in a growing, global business will provide diverse career experiences for you to make your mark, push boundaries and reach your maximum potential. Our Values and beliefs The work we carry out at Transdev touches the lives of our families, friends and future generations alike. Contributing to our growing, global business means you can make your mark, push boundaries and reach your maximum potential. As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, Lesbian Gay Bisexual Trans and/or Intersex (LGBTI), people with disabilities, religious beliefs, and ethnicity. Our recruitment process We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, licence checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy Interested? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to go to our Transdev careers website and complete your application form online.

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Work type
Full-Time
Keyword Match
... . Broad stakeholder engagement and ongoing relationship management About Transdev At Transdev, we believe ... the customers we serve. The role In this newly created role you will report to the General Manager, ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Associate Manager, Data and Analytics

Macquarie Group

Are you a Data & Analytics subject matter expert who thinks strategically to build a future vision with experience of, and a passion for mentoring people? Do you have a passion for getting your hands dirty and getting on the tools yourself to personally deliver projects? With a busy and growing business to support, we are always looking for ways to optimise our client and employee experience and cultivate data driven decision making. This is a great opportunity to join our team and bring your strong skills in problem solving and analytical translating to work across a full spectrum of analytics solutions: modelling, business intelligence, insights and so on. You will begin a career with one of the most successful and diverse organisations in Australia, work with vast amounts of data and across the full spectrum of analytics with access to all the tools you would expect in an advanced analytics environment. Using your deep knowledge and tools available, you will craft and deliver use-cases for clients. You will be surrounded by experts in data engineering, data science and business intelligence to leverage and learn from. In this role you will: be responsible for owning and delivering analytical projects supporting the Personal Banking channel strategic initiatives. The Personal Banking channel in the Banking and Financial Services division provides typical retail banking products including home loans, online banking experiences, transaction and savings accounts, credit cards and car finance. consult with stakeholders to understand their business priorities and opportunities then proactively introduce innovative thinking and analytical solutions to those situations be driven and relentlessly committed to leading activity to simplify and automate reports, dashboards, extracts etc that are critical but often make the team less effective when maintaining them seek to find actionable insights using a range of methods in the analytics toolbox (statistical methods, machine learning etc.) and then ensure these insights are understood and actioned spot opportunities for machine learning/model implementations and leverage skills of senior data scientists in the team to lead or if you're up for it and have capacity, lead the implementation personally. manage multiple projects, business as usual and ad-hoc activities across the team to deliver high-quality outputs on time and in budget drive business impact by working collaboratively across a variety of working groups in an agile work environment to deliver outcomes in a timely manner mentor junior team members on technical and soft skills. To be a success in this role, you'll have experience with consulting stakeholders to understand business needs and translating these to analytics use cases to deliver business outcomes, customer insights using advanced analytics methods, modelling and or statistical techniques. In addition, you will have experience with the following: experience in the development and implementation of experiments for test and learn opportunities Ability to develop data assets and analytical based tools that enable business objectives from basic reporting dashboards to advance machine learning use cases. Demonstrated ability to identify, size and prioritise opportunities for data lead initiatives Comfort in exploring and utilising diverse data sets across varying domains. Experience with tools including, or similar to SQL, Alteryx, R, Python, Tableau and GA360 Finally, you will be degree qualified in a quantitative subject such as statistics, mathematics, operations research, engineering (industrial, computer or electrical), or related fields. Banking Industry Experience is a plus, though it is not required. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... analytics use cases to deliver business outcomes, customer insights using advanced analytics methods, modelling ... banking, wealth management, business banking and vehicle finance products and services to retail clients ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Risk & Compliance Manager

Allianz

Allianz is the home for Risk & Compliance professionals who dare to stand tall behind their ideas whilst taking the business on a journey. What if you were empowered to make a positive impact? We have a 12 month contract available for a Risk & Compliance Manager within our Customer Services team here at Allianz. Reporting into the Senior Manager, your role will include supporting the Claims as a Financial Services project where you will act as the Risk & Compliance SME. This role will also include supporting the Customers Services Division in the First Line of Defence Risk and Compliance Team. As a genuine partner to the business, you will play a pivotal part in advising to ensure operational and compliance risks are appropriately identified, assessed and monitored. You'll be responsible for: Supporting the Customer Services Line 1 and project teams to facilitate risk and control assessment workshops and maintain risk profiles in the operational risk governance system. Supporting with Customer Services Line 1 and project teams to test internal controls and support the business to manage key risk areas. Advise on risk and compliance related matters, developing action plans as necessary which address current/emerging risk and compliance issues faced by the division. Supporting the Customer Services Line 1 and project teams in providing guidance and oversight on the management of risk and compliance incidents. Preparing regular reporting for the Leadership Team and Line 2 Risk and Compliance. Work collaboratively and proactively with business stakeholders and the wider Risk and Compliance community on risk and compliance management activities. Important to your success: Experience working within a risk, compliance or assurance role ideally with financial services exposure. Demonstrated technical understanding of design and operating effectiveness of controls. Exceptional verbal and written communication skills. Demonstrated ability to independently manage and influence internal and external stakeholders. Strong analytical and problem solving skills with experience in data analysis and interpretation. What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community. Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities. Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes. Be supported to care for yourself and also things that matter in your life - your children, elderly or disabled and the community. Encouraged to get involved with our network groups - Women of Allianz and Allianz Pride. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers

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Work type
Full-Time
Keyword Match
... Risk & Compliance Manager within our Customer Services team here at Allianz. Reporting into the Senior Manager, your role ... Compliance community on risk and compliance management activities. Important to your success: ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Engagement Manager

Macquarie Group

You will get the opportunity to work closely with the IT teams, external consultants and the business. You will liaise with account and portfolio managers to manage current and future demand for security services and be responsible for managing any associated administrative tasks. You will also ensure project timelines are met and serve as a catalyst to ensure all teams collaborate and operate cohesively. The role will offer many opportunities to identify and implement improvement opportunities to support agility and value of the service. To be successful in this role, you will need to have: excellent communication skills with a customer service focus microsoft Office experience, particularly Excel working knowledge of JIRA excellent attention to detail good problem-solving abilities ability to manage multiple tasks and prioritize where necessary ability to work under pressure ability to work well in a team and to work independently with minimal supervision If this role sounds like the right opportunity to further your career, please apply via the link. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need

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Work type
Full-Time
Keyword Match
... account and portfolio managers to manage current and future demand for security services and be ... have: excellent communication skills with a customer service focus microsoft Office experience, particularly Excel ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Product Manager - Banking Partners

Citi Australia

Accountabilities Achieve account and profitability targets by assisting with the execution of portfolio strategies to optimise key profitability drivers for the business. Assist in the execution of strategies to optimise key product profitability drivers and maximise revenue, including product construct changes and new features. Support and manage the day to day interaction with partners across various stakeholders (product, marketing, distribution, etc) Undertake regular competitor reviews relating to product value proposition and manage projects to introduce new products or make changes to existing products. Facilitate a continuous improvement program, with a focus on identifying and implementing improvements across business processes and systems. Vendor management and briefing for plastics, collateral, mail house orders and creative agencies Manage and co-ordinate changes to digital assets hosted by both Citi and partners (including SNOW process) Work with internal stakeholders to ensure portfolios meet partner KPIs for service and quality. Support and execution of partnership communications working closely with Senior Commercial Managers from internal set-ups and approvals to execution and fulfilment of programs (DM, CA/AB processes, Salesforce). Assist in the preparation of Partner reviews, including presentation development containing new proposals, project status updates and performance data with analysis of work undertaken. Maintaining WIP documents and other regular engagement documents which are shared with partners Assist in the management of all projects related to banking partnership portfolios (technical, regulatory and scheme mandates) Knowledge/Experience/Technical Skills Minimum 3years' experience in a Financial Services role Undergraduate degree in Business or Marketing preferred Superior interpersonal & communication skills Ability to multi-task under pressure, in a fast-paced environment Strong influencing and negotiation skills Strong organisational skills Positive and results oriented attitude Behavioural Competency Requirements Analysis and Decision Making - Identify and understand issues, problems and opportunities and develop appropriate solutions. Build Effective Working Relationships - Develop and use collaborative relationships to facilitate the accomplishment of business goals Business and Relationship Focus - Demonstrating an understanding of the business and its customers. Communicates Effectively - Communicating in a way that is clear, concise and easily understood with impact and credibility. Organisational Skills - Ability to prioritise multiple task effectively on a day to day basis across various requests Market, Sales and Customer Focus - Creating and seizing opportunities that provide superior returns for shareholders. Key Business Relationships Internal Head of Cards Banking Partnerships; Senior Commercial Managers (BOQ, Card Services and Suncorp); Cards and Loans Leadership Team; Customer Experience, Marketing and Digital Management; Decision Management; Acquisition and Portfolio Marketing; Compliance and Legal; Credit Operations, Operations and Technology External Current White Label Partner across all stakeholder touchpoints; Citi Vendors ------------------------------------------------- Job Family Group: Product Management and Development ------------------------------------------------- Job Family: Product Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... Partnerships; Senior Commercial Managers (BOQ, Card Services and Suncorp); Cards and Loans Leadership Team; Customer Experience, Marketing and Digital Management; Decision Management; Acquisition and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Healthcare Specialists - Senior Consultants & Manager Levels

KPMG

Healthcare Specialists - Senior Consultants & Manager Levels Work type: Permanent Full Time Location: Sydney Division: Management Consulting How you grow matters - looking for your next career challenge in the New Year? KPMG Engineering and Asset Management Contribute to growing a new innovative capability within the fastest growing Engineering and Asset Management Advisory practice in Australia Work with intelligent and motivated sector and technical experts who are also passionate about Asset Management. Immerse yourself in an inclusive, diverse and supportive culture Work with Australia's most respected companies from day one Have an agile work environment and a career that flexes to your lifestyle KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. Are you ready to assist us to shape a new innovative business offering and join us to deliver at the crossroads of engineering, innovation, technology and business consulting? Your Opportunity We are looking for Senior Consultants and Managers to join our Engineering and Asset Management team to help build our growing practice. You will bring your asset management and Healthcare industry experience to our clients, helping them to build their asset management capability and deliver efficient, effective and sustainable services to their customers and the community. How are you Extraordinary? You hold a Bachelor or higher degree in Science, Technology, Engineering, Mathematics (STEM) and have a passion for achieving great business outcomes. You also have: Proven industry experience in one or more of the following areas in the health or hospital environment: Capital Works and Infrastructure development Asset Management (Engineering, Facilities, Biomedical) Operations management Corporate services management Field engineering Highly developed problem solving and analytical skills. Strong communication skills and experience effectively engaging with clients and/or stakeholders. Demonstrated ability to prioritise initiatives and deliver solutions in a dynamic and challenging environment. Ability to produce high quality reports, presentations and data analysis. Experience in asset management strategy and planning; capital investment planning or maintenance strategy optimisation is highly valued. Prospective candidates should be Australian Citizens, with highly developed communications, collaboration and problem solving skills, and a proven track record of achieving results. The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency (WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... for Senior Consultants and Managers to join our Engineering and Asset Management team to help build ... their asset management capability and deliver efficient, effective and sustainable services to their customers and the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Accident Management Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting Automotive Fintech transformations in Australia & NZ. Be part of the exciting journey to revolutionise fleet and mobility solutions Be part of a team that is striving to “be better, be different ” St Leonards Location Our story so far... Eclipx Group is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing, and medium term accident replacement vehicles through its suite of brands. About your Position We have an exciting opportunity for a Accident Claims Consultant to join our in-house Accident Management division, 1800Accident. This role will have accountability for providing end to end case management to our customers through the motor claim process, liaising with customers, suppliers and insurers to ensure the claim is managed efficiently and effectively. Your ability to adapt and change in an environment that's forever evolving, use your initiative and build relationships with a variety of stakeholders will place you in good stead for this role. You will be responsible for: End to end claims management Manage inbound and outbound calls from customers, suppliers and insurers Build and maintain quality relationships with all internal and external stakeholders Provide accurate and timely responses to all queries - keeping customers and third party providers informed of claim progress Contribute to the continuous improvement of the business by actively identifying opportunities to improve processes and/or procedures Work effectively and collaboratively within a team environment to achieve team goals and objectives What we are looking for: Exceptional customer service and administrative skills An ability to work effectively within a busy team environment Strong attention to detail Highly motivated and enthusiastic Excellent written and verbal communication skills Minimum of two years call centre and/or customer service experience (desirable) Experience in managing motor or fleet claims (desirable) What's in it for you? An attractive remuneration package - including base salary, super and annual bonus. Added benefits - Including staff discounts, extra 5 days annual leave per year, salary packaging, novated vehicle lease and flexibility to work from different sites and from home. Training and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovative. An exciting career - As our business grows, so do the opportunities for our people. If you are looking for a new challenge, a great culture and are ready to make your mark in an interesting role then this is the perfect opportunity for you. We look forward to hearing from you!

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Work type
Full-Time
Keyword Match
... to end case management to our customers through the motor claim process, liaising with customers, suppliers and ... of two years call centre and/or customer service experience (desirable) Experience in managing motor ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Client Service Officer

Estia Health

Our new Blakehurst home offers views over the picturesque Kogarah Bay and is surrounded by beautiful manicured gardens that feature a majestic fig tree to our 105 residents. This state of the art purpose built home is ideally situated nearby local shops including Connells Point and Southgate shopping centres, and public transport is conveniently close if you are wanting to commute! About the role Estia Health Blakehurst have a fantastic opportunity for an experienced Client Services Officer to join our friendly and supportive team on a Full Time basis. As first point of contact for families seeking Aged Care services, the Client Services Officer will assist residents and their families in their journey into residential Aged Care. The successful applicant will provide our customers with a seamless admissions experience and offer our referrers easy access to our beds. This position will suit an energetic and results-orientated individual who is passionate about driving customer satisfaction in residential Aged Care. You will be making a real difference to our residents and their families, building rewarding and lasting relationships along the way. Key responsibilities will include but are not limited to: Manage all customers inquiries including conducting site tours and holding resident/relative discussions and liaise with internal and external stakeholders. Proactively manage the pipeline of inquiries to improve sales and conversion rates Proactive engagement of referrers including identifying new potential referrers and community linkages Implement sales programs to increase the uptake of additional services including activity programs Act as the Customer Service champion for the home by monitoring service stands, ensuring training of staff and actioning resident satisfaction feedback What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Support from Management with developmental kits to expand your skillset Energetic and committed administration team that will guide you in the role and support admissions Attractive remuneration packages with workplace banking, novated leases and EAP services Opportunity to work across a wide network and learn or mentor others in your peer group Join one of Australia's leading aged care providers in one of the fastest-growing industries Work in your local community and make a difference to the lives of our residents About you Our ideal candidate has proven time management and organisational skills along with the flexibility to manage changing business needs. With a savvy sales nature and a high degree of self-motivation, you will also possess: Preferably 5+ years' experience in sales/front office hospitality roles A track record of success in sales including strong negotiation and outstanding customer service Impeccable presentation, excellent communication and the confidence to build rapport with a wide range of people The ability to work both individually and as a team to achieve desired outcomes Knowledge of Aged Care including fees and funding (Ideal but not essential) Previous experience delivering training would be highly regarded Qualifications in sales, customer service or hospitality would be an advantage (but not essential) Join now! If you would like to know more, please call us on 02 9171 3300 or by emailing us at blakehurst@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page! https://www.linkedin.com/company/3252110/Competitive salary package and commission structure, Work with people who love what they do!, Based in Blakehurst at our refurbished modern residential home

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Work type
Part Time
Keyword Match
... About you Our ideal candidate has proven time management and organisational skills along with the flexibility to ... be highly regarded Qualifications in sales, customer service or hospitality would be an advantage ( ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Compliance Manager

Allianz

Allianz is the home for Compliance Professionals who dare to have the skills and opinions to drive change and improvement. Looking for a role that allows you to take deep ownership of your work? Reporting to the Senior Manager, Regulatory Compliance, the primary purpose of this Line 1 role is to assist in supporting the implementation, execution and monitoring of the risk and compliance management framework and the regulatory and compliance change agenda. You'll be responsible for: Establish and maintain compliance monitoring program to meet regulatory and business conduct requirements. Contributing to the strengthening of governance and the compliance framework. Assist in the implementation and monitoring of the compliance plans. Act as an advisor on compliance matters and in the development of processes and actions to ensure compliance with the obligations. Supporting the implementation of the breach management process and guiding management in developing action plans to address breaches. Supporting the business to deliver solutions for incoming regulatory changes. Establishing strong relationships with internal stakeholders and increase awareness of regulatory and compliance obligations through training and awareness initiatives. Important to your success: Demonstrated compliance or regulatory change experience within the General Insurance industry. Strong understanding of legal and regulatory regimes and requirements impacting financial services. Understanding of the risk management principles and processes, risk and controls analysis and the three lies of defence model. Demonstrated experience interpreting regulation and legislation with a good understanding of the insurance laws and prudential standards. Excellent verbal and written communication skills including demonstrated ability to independently manage and influence internal and external relationships Tertiary qualification is highly desired (Law, Business or Commerce will be viewed favourably). What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact We embrace change and are committed to transforming the industry so our customers can live life to the fullest We are passionate about doing things differently, so feel confident to speak up and challenge status quo Be supported to care for yourself and also things that matter in your life - your children, elderly or disabled and the community About us Allianz is an equal opportunity employer and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/ #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... requirements impacting financial services. Understanding of the risk management principles and processes, ... ). What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Accident Management Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting Automotive Fintech transformations in Australia & NZ. Be part of the exciting journey to revolutionise fleet and mobility solutions Be part of a team that is striving to “be better, be different ” St Leonards Location Our story so far... Eclipx Group is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing, and medium term accident replacement vehicles through its suite of brands. About your Position We have an exciting opportunity for a Accident Claims Consultant to join our in-house Accident Management division, 1800Accident. This role will have accountability for providing end to end case management to our customers through the motor claim process, liaising with customers, suppliers and insurers to ensure the claim is managed efficiently and effectively. Your ability to adapt and change in an environment that's forever evolving, use your initiative and build relationships with a variety of stakeholders will place you in good stead for this role. You will be responsible for: End to end claims management Manage inbound and outbound calls from customers, suppliers and insurers Build and maintain quality relationships with all internal and external stakeholders Provide accurate and timely responses to all queries - keeping customers and third party providers informed of claim progress Contribute to the continuous improvement of the business by actively identifying opportunities to improve processes and/or procedures Work effectively and collaboratively within a team environment to achieve team goals and objectives What we are looking for: Exceptional customer service and administrative skills An ability to work effectively within a busy team environment Strong attention to detail Highly motivated and enthusiastic Excellent written and verbal communication skills Minimum of two years call centre and/or customer service experience (desirable) Experience in managing motor or fleet claims (desirable) What's in it for you? An attractive remuneration package - including base salary, super and annual bonus. Added benefits - Including staff discounts, extra 5 days annual leave per year, salary packaging, novated vehicle lease and flexibility to work from different sites and from home. Training and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovative. An exciting career - As our business grows, so do the opportunities for our people. If you are looking for a new challenge, a great culture and are ready to make your mark in an interesting role then this is the perfect opportunity for you. We look forward to hearing from you!

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Work type
Full-Time
Keyword Match
... to end case management to our customers through the motor claim process, liaising with customers, suppliers and ... of two years call centre and/or customer service experience (desirable) Experience in managing motor ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Corporate Compliance Manager

Allianz

Allianz is the home for Compliance Professionals who dare to support the business through an increasingly complex environment. Looking for a role that allows you to take deep ownership of your work? Due to a vacancy we are looking for a Compliance Manager to join our team. The primary purpose of this Line 2 role is to promote and manage the development, implementation and maintenance of Allianz Australia's (AAL) compliance policies and practices in close collaboration with the Line 2 Risk team and the Line 1 Risk & Compliance community. You'll be responsible for: Supporting and assisting Compliance Management with implementing and maintaining the enterprise-wide compliance risk management framework. Providing expert advice and guidance to the organisation on compliance processes and procedures, in particular to the Line 1 Risk & Compliance Community. Assisting with the development and maintenance of compliance procedures and processes, documentation and communication. Maintaining knowledge and understanding of issues facing the organisation and support business stakeholders in meeting group, regulatory and industry requirements and standards. Guiding, supporting and influencing business unit teams to embed compliance risk incident management, and perform adequate and appropriate oversight activities. Important to your success: Experience in compliance, assurance, risk or audit acquired in a complex, matrixed financial services organisation. Demonstrated understanding of operational and compliance risk inherent in financial services with the ability to assess the level of risk and to provide advice on developing plans to mitigate risk. Demonstrated ability to manage internal and external relationships independently and facilitate and coordinate stakeholder meetings and workshops. Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes About us Allianz is an equal opportunity employer and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/ #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... work? Due to a vacancy we are looking for a Compliance Manager to join our team. The primary purpose of this Line 2 ... What's on offer? As we embed a customer-focused strategy across everything we do, you'll have ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Manager Risk Frameworks & Risk Culture

Allianz

Allianz is the home for Risk Professionals who dare to support the industry through risk culture uplift. Are you looking for more different instead of more of the same? Due to our continued investment in our risk and compliance capability and capacity we are looking for a Senior Manager Risk Frameworks and Risk Culture. The primary purpose of this Line 2 role is to drive risk maturity by contributing to the evolution of Risk Management Framework and Governance and lead the enhancement and implementation of a clear and consistent risk culture uplift across the organisation. You'll be responsible for: Providing expert risk advice and business support for embedding and monitoring of strong risk culture indicators across the organisation Supporting the implementation of the Risk Management Framework across the organisation with a primary focus on strengthening risk culture as well as utilising measurement to identify where targeted interventions are needed and implementing accordingly. Communicating and supporting Line 1 and Line 2 to deliver the risk culture program and action plans. Creating and providing periodic risk maturity and risk culture reporting to Allianz Risk and Board Committees Contributing to the development and review of key risk management policies and procedures that support the Risk Management Strategy and the implementation of a strong risk governance framework for AAL Supporting the implementation of Reputation Risk Policy and providing regular reporting of cross-Division and enterprise wide reputation risk and metrics to various Allianz Risk and Board Committees Important to your success: Significant risk management experience in the identification, assessment and management frameworks for managing risk gained in the insurance or financial services industry. Experience with risk culture and the identification, assessment and management of key risks. Comprehensive understanding of risk management concepts, frameworks, risk analytics and qualitative and quantitative risk measures. Expert analytical skills demonstrating the capability to provide strategic advice. Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence. Tertiary qualification in a relevant discipline (Legal, Business, Psychology or Commerce will be viewed favourably). What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/ #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... services industry. Experience with risk culture and the identification, assessment and management ... -minded, supportive, approachable and genuinely focused on customer outcomes About us Allianz is the home for those ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Entry-level - Analyst, Counterparty Lifecycle Management - 12 months contract

Macquarie Group

Join us as an Anti-Money Laundering subject matter expert to help our team engage with clients in a risk compliant manner in this entry-level 12 months contract opportunity. Joining our Market Operations Division, you will join a key segregated control function for institutional and corporate businesses built on strong operational risk management and a control culture that is consistent and resilient. As an Anti-Money Laundering (AML) & On-boarding Analyst, either on a permanent or contract basis, you will join the Counterparty Lifecycle Management Team to perform Know Your Customer (KYC) checks on new and existing customers to fulfill AML regulatory requirements in multiple jurisdictions. Your key responsibilities will include providing quality control for staff who research on new and existing clients to obtain KYC data from public sources, who liaising with the client as well as front and middle office staff to obtain required KYC and legal documentation prior to set-up, managing on-boarding and refresh cases, interfacing with the Commodities and Global Markets desks on any customer lifecycle management related query. Your quality control task will also include screening entity names against sanctions, including adverse news and politically exposed persons lists and escalating red flags and due diligence findings to Financial Crimes Compliance to maintain customer data and documents in the customer database. Ultimately, you will quality control day-to-day operations of the on-boarding function including monitoring urgent requests/queries and aged items, whilst maintaining a risk mindset. You will be enthusiastic, flexible and able to demonstrate initiative in a challenging, and varied role. You will also have a high level of attention to detail and be able to demonstrate organisation and prioritisation skills to manage multiple tasks at the same time. If you are motivated, independent and have the ability to work in a fast paced environment with constantly changing priorities, then please apply using the links below. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... and Global Markets desks on any customer lifecycle management related query. Your quality control task ... Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Transformation Manager

Macquarie Group

An exciting opportunity available as a Transformation Manager, within the Banking and Financial Services Credit Transformation team. You will work closely with our Retail, Wholesale and Credit Risk teams to develop and implement operational strategy, drive digital transformation and re-engineer operations. Your focus will be on driving simplification and efficiency, while enhancing the client experience and improving risk frameworks - as well as improving reporting and analytics across Banking and Financial Services Credit. Additionally, you will have the opportunity to lead innovative projects, with a data-driven and agile approach utilising customer journey and Human Centred Design methodologies. We are looking for someone with strong project management experience (ideally agile), exceptional communication and stakeholder management skills - and Financial Services experience is highly desirable. If you are someone with strong analytical, problem solving and critical thinking abilities, paired with a passion for delivering results and will make you the perfect person for this role. Working with this high calibre team to deliver results can offer significant personal and professional development opportunities. The team blends a pragmatic, operational approach with an understanding of Macquarie's business and key stakeholders to develop enduring, commercial solutions. In return, we will enable you to develop your skills, as well as provide you will a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... as a Transformation Manager, within the Banking and Financial Services Credit Transformation team ... management experience (ideally agile), exceptional communication and stakeholder management skills - and Financial Services ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

AV & Video Service Owner

Macquarie Group

The Audio-Visual Technology team is part of the Corporate Operations group at Macquarie. The goal is to continuously maximise the Workplace meeting experience across the group. To remain competitive in the digital marketplace our client and staff experiences need to be optimised, meaningful and current. This is an exciting position for an experienced Audio-Visual Service Owner who is a client-focused Audio Visual and Video Conferencing technology expert to join the Technology team, to play a leading role in ensuring the successful design, delivery and operations of AV solutions across all regions. This role will work closely with the Corporate Real Estate group to co-design the experience. Your key responsibilities will include: driving consistent AV services across the workplace including video conferencing, digital signage, display, IPTV and meeting room technology acting as consultant for all AV matters across the organisation and advise on best practices to provide world-class experience for meeting participants providing strategic and technical support and direction, as the AV subject matter expert, from system design to procurement, delivery, operations, and support leading, managing and mentoring a high-performance global team of AV engineers, creating a culture of continuous improvement, innovation and being customer obsessed liaising with business compliance, legal, security, risk, and finance teams to ensure successful delivery and ongoing operations of various AV technology solutions setting global AV and meeting room technology standards and ensure consistency across the regions and buildings evaluating latest AV technologies and products including audio-visual equipment, settings, room design, acoustic, lighting challenging the boundaries to inspire, create and innovate in all areas related to the AV experience managing all AV projects including budget and timeline to successful outcomes managing third-party vendors for support and maintenance of different AV technologies maintaining high service level standards and tracking SLAs running RFP, tender and bidding opportunities in detail, collaborating with procurement, commercial and legal teams as required integrating with all aspects of the business to identify opportunities to include AV solutions into our service offerings ensuring successful incident and problem and resolution management of AV related issues engaging third-party support where required. In addition, your skills/background will include: extensive experience in AV services in large enterprise environments with ideally a project management certification passionate about AV technology and delivering innovative and progressive solutions exceeding customer expectations knowledge of audio and video systems such as Cisco/Webex, Zoom, Crestron, Polycom, MS Teams, Appspace and IPTV (Exterity) solutions strong communication and stakeholder management skills, able to communicate, present, and generate enthusiasm and buy-in for ideas and solutions Coordinate multi-skill teams across the bank a strategic thinker with the ability to understand the market and a roadmap create a business plan and grow a high quality, high-performance team strong understanding of disciplines/roles and emerging trends within AV technology and workplace space ability to lead, manage and mentor a high-performance global team understanding of audio-visual testing methodologies and quality assurance able to document procedures, operating models, manuals/instructions, and troubleshooting records supervising remotely onsite installations across all regions proven experience in successful AV project delivery and ongoing support. If this sounds like an environment that is an ideal career opportunity, please apply to it or for more information reach out to nicky.bell@macquarie.com . About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... in AV services in large enterprise environments with ideally a project management certification passionate about AV technology and delivering innovative and progressive solutions exceeding customer expectations ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Engagement Manager, Integration & Separation

KPMG

Join a growing Strategy team recognised for our specialist capabilities and our collaborative relationships within the wider firm Help clients solve their most complex strategy problems through a multi-disciplinary approach Continue building your career through extensive professional development and career-building opportunities, with the support of senior leadership Thrive within a flexible and agile work environment with a recognition for the need of a healthy life-work balance About us KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. KPMG Strategy, a global network of over 1,500 strategy professionals in 35 countries, helps organisations and executive teams change, grow, adapt, shape and respond to disruptive forces. We support organisations in defining their ambition and developing innovative strategies that embed the agility, customer-centricity and operational excellence needed to thrive in dynamic markets. We work shoulder-to-shoulder with clients through implementation and help them deliver targeted results by accelerating momentum, locking down value and de-risking both decisions and actions. Our Integration and Separation services: We provide our Financial Services, Government, Private Equity and Corporate clients with strategic and financial M&A advice pre, during and post deals. Our engagements include: Pre-deal strategy, separation and integration due diligence including coordination of IT, HR and Operational due diligence Assisting clients in developing, testing and performing synergy assessments during the deal life cycle and understand Pre-deal carve-outs of businesses for spin-off or sale, including development of new corporate structures (e.g. JV establishment) Transition planning, creation and implementation of integration and separation projects as the result of M&A activity (including Day One readiness and execution) Post deal management of ongoing benefit monitoring and capture to support the strategic case of the deal Assisting clients in understanding the true strategic and operational capability of acquisitions and investment companies In all of our work, we focus on five common elements: A robust, informed fact base on company operations and the market environment Rigorous quantitative assessment and decision support An independent perspective and challenge to management decision making A focus on execution in planning for delivery to realise value Pragmatic and innovative solutions We are currently looking for experienced Integration & Separation Strategy Engagement Managers (Associate Director), who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities, and to share in our vision of “developing and empowering our people to provide innovative solutions in the delivery of projects and services that make a real difference to Australia's future prosperity”. Your new role Your team Join a pivotal team, with a strong and supported growth agenda Be part of an ambitious organisation which invests heavily in innovation and growth Work with smart, dedicated and down-to-earth people, who want to make an impact and have fun Join a collaborative team environment, with a focus on bringing the team together professionally and socially Working seamlessly and efficiently across borders with colleagues from around the globe Your work Lead the day-to-day engagement execution while guiding and developing team members throughout the deal lifecycle - from pre-announcement to implementation including with deal strategy, synergy identification and assessment, integration planning, carve out support and benefits realisation Working directly with high profile clients and alongside the senior members of the team on interesting, challenging and diverse deals, taking ownership of the overall engagement and end deliverable Do work that matters to our clients and to you, and align yourself to sectors and strategy disciplines that you are passionate about Contribute to business development efforts including pitches and proposals for clients and thought leadership Make a real impact by connecting different elements of KPMG's multi-disciplinary service offerings to deliver and implement innovative and practical solutions and ensure we bring the best of our local and global expertise and experience to all engagements Part of a high growth team with a close-knit, high performing culture You bring to the role 6-10 years consulting / transaction experience from a recognised consulting firm (or relevant transaction experience in a medium / large corporate) and strong technical skills in relevant areas such as: Program design and management Synergy identification and assessment Post-merger integration or carve out support Separation planning and execution Business restructuring Exceptional client management skills, presentation and business writing development ability Ability to take the initiative and deliver key projects and be able to adapt to a constantly changing and rapidly growing business environment Strong analytical and quantitative problem-solving skills Solid knowledge and technical skills in relevant areas Ability to work effectively with people at all levels across an organisation What we offer you We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability.

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Work type
Full-Time
Keyword Match
... of the most trusted and respected global professional services firms. Through depth of expertise, clarity of ... Day One readiness and execution) Post deal management of ongoing benefit monitoring and capture to support ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Manager - Counterparty Lifecycle Management

Macquarie Group

Join our Operations team as an AML & Onboarding Manager in this Sydney based role. Our Market Operations Division provides a key segregated control function for institutional and corporate businesses built on strong operational risk management and a control culture that is consistent and resilient. You will be joining the Counterparty Lifecycle Management Team which performs KYC checks on new and existing customers to fulfil AML regulatory requirements in multiple jurisdictions, allowing Macquarie Bank to engage with clients in a risk compliant manner. The scope will be in a team lead capacity, with an individual contribution to the team's workload also expected. In this role you will be liaising with our clients and front and middle office staff to obtain KYC and legal documentation prior to set-up, managing onboarding and refresh cases, interfacing with internal stakeholders on any CLM related queries and conducting research on new and existing clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed persons lists as well as escalating red flags and due diligence findings to Financial Crimes Compliance. In doing so, you will be maintaining customer data and documents in our customer database, following compliance in onboarding procedures and applying a risk awareness mindset in every action you take. In this role you will have people management responsibilities for functionally aligned staff which can extend to our shared service offices outside of Australia. You are enthusiastic, flexible and able to demonstrate initiative in a challenging and varied role. You have great attention to detail, excellent organisation and prioritisation skills and impeccable research and analytical skills with the ability to summarise complex findings. Your strong written and verbal communication skills and solid knowledge of the client KYC Onboarding process and AML regulatory requirements will see you succeed in this role. You will be open to working overtime if and when required. If you are motivated, independent and confident working in a fast-paced environment with constantly changing priorities, then this is the role for you. Please apply now. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... you will be maintaining customer data and documents in our customer database, following compliance ... people management responsibilities for functionally aligned staff which can extend to our shared service offices outside ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Incident and Resilience Manager

Macquarie Group

As an Incident and Resilience Manager, you will work as a part of the global team to coordinate responses to ensure timely resolution for service and security incidents, coordinate and manage business disruptions, conduct problem and root cause sessions following high impacting incidents, and executing large scale technology resilience testing. Are you someone with excellent communication skills both written and verbal, coupled with the ability to assess situations, and respond swiftly to find the best resolution with minimal business disruptions? You will partner with others, both inside and outside of the organization, and this will be critical to your success. Key responsibilities include: own end-to-end management of production incidents and conduct problem root cause analysis sessions following incidents contribute towards successful achievement on the measures of success for incident management and technology resilience execute major resilience testing report and representation of resilience in internal forums manage, report and mitigation of incident and resilience risks coordinate initiatives/changes to ensure adoption of improved incident and resilience processes/solutions. A background in Incident Management and Technology Resilience in large enterprise environments is key to being successful in this role. In addition, your skills/background will include: 3 years' + experience as an Incident Manager or operational support capacity ideally in a DevOps model 2 years' + experience as a Resilience Manager in delivering and working on technical projects 3 years' + experience working in an IT related Service Industry with working knowledge of infrastructure technologies such as, but not limited to, different OS and database platforms, cloud computing and virtualization, networking and collaboration technologies proven skills managing the coordination of security incidents facilitate problem investigation to drive service improvement and to reduce incident recurrence conduct planned technology resilience tests and remediate resilience risks ability to multi-task and prioritize multiple ongoing issues positive working attitude with a sense of ownership and urgency ability to work with regional teams in a global operating model. It's advantageous if you have the following: proven track record in coordinating and executing large scale data center resilience testing experience with technical change risk assessment experience with a common tools such as: BMC Helix, xMatters, JIRA, PowerBI experience in globally distributed IT organization strongly desired financial Industry knowledge desired ITIL certifications desired If this sounds like you, and you're ready to take the next step in your career, please apply online now. Please apply via the following link with your CV. Alternatively to find out more about the position at www.macquarie.com/careers or please email Nicky Bell via nicky.bell@macquarie.com for further information. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... processes/solutions. A background in Incident Management and Technology Resilience in large enterprise ... Manager in delivering and working on technical projects 3 years' + experience working in an IT related Service ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Manager - Actionable Insights & MI

Citi Australia

STRATEGIC INTENT Head of Actionable Insights & Management Information is a pivotal role in enhancing the reporting capability for the consumer bank. The role spans Citi branded cards, white labelled cards, Retail Bank products and Consumer Lending. The role is outcome driven and will help deliver insights across all areas of the product and customer lifecycle to help deliver to the organisation's short and long term goals. As part of these outcomes, the role will be responsible with rolling out new reporting toolsets such as Tableau, perform adhoc deep dive investigations of key P&L drivers and help monitor the BAU delivery of the existing reports. As a key enabler, this role will be building strong relationships with stakeholders to ensure the alignment of insights and reporting needs with stakeholder expectations. The role will report into Head of Advanced Analytics and manages offshore centre of excellence / 3rd party relationships which will include oversight of day to day delivery, generating insights out of the reports, designing new dashboards where required, upskilling the staff, staff engagement, managing the control frameworks associated in working with another Citi entity / 3rd party providers. Key deliverables: The Head of MI will play a thought leadership role in proactively driving insights and reporting needs to meet strategic objectives of the business. The role involves in actively working with business stakeholders and the senior management to understand their needs and proactively provide solutions by setting up relevant reports and dashboards as needed. The Head of MI will take ownership on the roll out of regional and global initiatives, manage offshore teams both Citi and 3rd party teams to ensure quality and timely delivery of a suite of agreed MIS, insights and key highlights on business performance. The role is responsible for automating campaign reporting to gain efficiencies and work with regional Data & Analytics team to align on regional reporting and deploy the reports on Tableau The role will help business to spot key trends that could result in providing pipeline of work for analytical / campaign deep dives or analytical solutions to be built The role also overseas commissions reporting, partner dashboards and supports adhoc data needs where applicable. In a nutshell the Head of MI works as a conduit and key enabler for all the business functions within the bank and aids in information based decision making ACCOUNTABILITIES Act like a consultant to understand critical business' needs, convert them into a problem statement and put a plan in place to deliver a data driven outcome to meet the business objectives. Put in place reporting frameworks to help measure the product and customer lifecycles within Citi across product performance to campaign activity performance. Build and maintain strong relationships across key stakeholder groups including Product, Marketing, Risk, Finance, Controls, Operations, Digital, Delivery and Customer Experience. Collaborate effectively with other teams within Data & Analytics to drive the cross functional delivery for stakeholders Communicate management insights, trends and financial benefits in a business language Work with all the key stakeholders to prioritise the requirements Have the ability to assess current reporting processes and recommend enhancements to drive efficiency gains. This will also include the ability to document processes as part of policy and procedure documentation to meet internal Citi control frameworks. Ensure adequate controls are in place from maker-checker, reference back to P&L, reference back to host systems to ensure accurate and timely information is produced Mentor, coach, engage, manage and upskill extended offshore teams Manage vendor relationships where required, ensure relevant controls are in place for offshore engagement. Where applicable, hold vendors accountable as per the agreed SLA Oversight of control frameworks within the team KEY SKILL REQUIREMENTS Preferably a degree with strong academic background in Business Management, Finance, Mathematics, Economics, Computer Science or any other quantitative background. At least 12+ years of experience in generating business insights or management reporting or analytics function or a combination of all preferably in financial services industry. Prior work experience in handling high volume databases preferably in a data warehouse environment. Experience in distributed computing environments like big data preferably Hadoop will be an added advantage Prior work experience on SAS, SQL, Tableau at advance levels. High levels of competency in Excel, Access, Word and PowerPoint (VBA is an advantage). Work experience in Python is preferable. Good understanding of P&L, balance sheet and drivers of revenue will be an added advantage. Experience of working on the business side and understanding of business needs is an added advantage Must have managed teams in the past. Experience of handling off-shore teams will be an added advantage. Exceptional communication and interpersonal skills and able to present insights to C-suite and senior stakeholders, influence business decision through adoption of outcomes from MIS insights. Strong people management skills and team player. Cohesively work with other team members in a team environment Ability to work under demanding timelines, attention to detail and produce error free results BEHAVIORAL COMPETENCIES Accountability - Takes accountability for self and drives accountability of team members in generating timely deliverables. Quality - Drives a quality culture with no tolerance to sub-standard outputs and produce error free outputs Analysis and Decision Making - Identify and understand issues, problems and opportunities and develop appropriate solutions Build Effective Working Relationships - Develop and use collaborative relationships to facilitate the accomplishment of business goals Business Focus - Demonstrating an understanding of the business and its customers Communicates Effectively - Communicating in a way that is clear, concise and easily understood with impact and credibility Leadership Disposition - Demonstrating qualities expected of a senior Manager. Inspiring confidence and trust in others. Leverages Diversity - Creating and maintaining an environment that enables everyone to contribute to their full potential. Coaches and Develops Others - Facilitating improved performance by effectively assimilating new employees, and giving advice and guidance, planning development activities. Leads Change and Innovation - Identifying the organizational requirements for future success and engaging in those activities Manages own Performance - Taking responsibility for managing own performance by actively seeking development and feedback Market, Sales and Customer Focus - Creating and seizing opportunities that provide superior returns for shareholders When you work at Citi, you'll be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy ------------------------------------------------- Job Family Group: Decision Management ------------------------------------------------- Job Family: Specialized Analytics (Data Science/Computational Statistics) ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... deliver insights across all areas of the product and customer lifecycle to help deliver to the organisation's short ... management reporting or analytics function or a combination of all preferably in financial services ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Service Operations Manager - Workplace virtual services

Macquarie Group

Our vision is to power the productivity of everyone in Macquarie by delivering a seamless technology experience, with the delivery of our global virtual services as a key part of our vision and strategy. In this role, you will lead a local team of multi-talented engineers with dotted line, reporting in from our global teams. You will be running Workplace virtual services across Macquarie, globally, with a focus on customer obsession, automation and executing with finesse. You will bring your technology leadership experience into a highly regulated enterprise, who is all about delivering high value outcomes at speed. You will be responsible for driving all aspects of our operation, supporting the global service owner. You will have peers in the role supporting programme initiatives, and business engagement and project delivery, ensuring that you have everything you need to deliver the high standard of Macquarie. You will be responsible for maturing, improving, automating and continuously evolving all operational aspects within virtual services with guidance and support of the Service Owner. Together and with the support of the global team you will lead a set of strategic outcomes that is set to leap from Macquarie into future technology generations. Managing these services requires you to bring a mindset that is focused on our stakeholders, champions a delivery culture, can identify and implement automation opportunities, effectively manage risk, understands the importance of operational excellence, and a commercial focus. In this role, you will: lead all operational outcomes such as: Service Management (Incident/problem/change/config) Risk/audit/compliance Continuous improvement Team development Self-start initiatives to drive efficiencies in process and cost Vendor management and governance drive product and service roadmap outcomes deliver operational improvements work with the extended Leadership team to deliver business outcomes and objectives aligned to strategy and continuous improvement initiatives. drive proactive, automated and self-service platform systems management manage the commercial aspects of the service (finance, service provider, and internal stakeholders) proactively manage the risk, security and compliance landscape of all services manage relationships with our Service Providers & Vendor partners lead a high-performance global team, role modelling a customer obsessed culture challenge status quo, look at ways of doing things, faster and more efficient bring a high level of confidence to the role with proven experience in large enterprise teams working in highly regulated environments. Macquarie is embarking on a journey to evolve its virtual services landscape and needs the support of a strong willed, resilient, and highly efficient individual to solidify its operation as we drive towards our vision. The service owner is looking for someone who will act on their behalf, to carry the voice of the team and to represent what is becoming one of the most important areas in the technology business. You must be experienced, be able to operate well under pressure and be able to ensure that you deliver to a high and sustainable standard all within a very demanding and fast paced environment. Your role is still forever evolving so you must be adaptive to change and resilient to things not always going your way. You must be dynamic in nature, be a thought leader, bring a DNA that is curious and driven to learn, to be better, to always strive for excellence and a never give up attitude. To be successful in this role you will be professional, pragmatic, commercially minded with a strong track record of delivery, achievements in your field and a strong will and ambition to grow your career. This is not a backseat role and has high visibility and attention of the technology leadership team within Macquarie. Have you got what it takes? If this sounds like an environment that is an ideal career opportunity, please apply to it or for more information reach out to nicky.bell@macquarie.com. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... be running Workplace virtual services across Macquarie, globally, with a focus on customer obsession, automation and ... lead all operational outcomes such as: Service Management (Incident/problem/change/config) Risk/ ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Engagement Manager, Integration & Separation

KPMG

Join a growing Strategy team recognised for our specialist capabilities and our collaborative relationships within the wider firm Help clients solve their most complex strategy problems through a multi-disciplinary approach Continue building your career through extensive professional development and career-building opportunities, with the support of senior leadership Thrive within a flexible and agile work environment with a recognition for the need of a healthy life-work balance About us KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. KPMG Strategy, a global network of over 1,500 strategy professionals in 35 countries, helps organisations and executive teams change, grow, adapt, shape and respond to disruptive forces. We support organisations in defining their ambition and developing innovative strategies that embed the agility, customer-centricity and operational excellence needed to thrive in dynamic markets. We work shoulder-to-shoulder with clients through implementation and help them deliver targeted results by accelerating momentum, locking down value and de-risking both decisions and actions. Our Integration and Separation services: We provide our Financial Services, Government, Private Equity and Corporate clients with strategic and financial M&A advice pre, during and post deals. Our engagements include: Pre-deal strategy, separation and integration due diligence including coordination of IT, HR and Operational due diligence Assisting clients in developing, testing and performing synergy assessments during the deal life cycle and understand Pre-deal carve-outs of businesses for spin-off or sale, including development of new corporate structures (e.g. JV establishment) Transition planning, creation and implementation of integration and separation projects as the result of M&A activity (including Day One readiness and execution) Post deal management of ongoing benefit monitoring and capture to support the strategic case of the deal Assisting clients in understanding the true strategic and operational capability of acquisitions and investment companies In all of our work, we focus on five common elements: A robust, informed fact base on company operations and the market environment Rigorous quantitative assessment and decision support An independent perspective and challenge to management decision making A focus on execution in planning for delivery to realise value Pragmatic and innovative solutions We are currently looking for experienced Integration & Separation Strategy Engagement Managers (Associate Director), who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities, and to share in our vision of “developing and empowering our people to provide innovative solutions in the delivery of projects and services that make a real difference to Australia's future prosperity”. Your new role Your team Join a pivotal team, with a strong and supported growth agenda Be part of an ambitious organisation which invests heavily in innovation and growth Work with smart, dedicated and down-to-earth people, who want to make an impact and have fun Join a collaborative team environment, with a focus on bringing the team together professionally and socially Working seamlessly and efficiently across borders with colleagues from around the globe Your work Lead the day-to-day engagement execution while guiding and developing team members throughout the deal lifecycle - from pre-announcement to implementation including with deal strategy, synergy identification and assessment, integration planning, carve out support and benefits realisation Working directly with high profile clients and alongside the senior members of the team on interesting, challenging and diverse deals, taking ownership of the overall engagement and end deliverable Do work that matters to our clients and to you, and align yourself to sectors and strategy disciplines that you are passionate about Contribute to business development efforts including pitches and proposals for clients and thought leadership Make a real impact by connecting different elements of KPMG's multi-disciplinary service offerings to deliver and implement innovative and practical solutions and ensure we bring the best of our local and global expertise and experience to all engagements Part of a high growth team with a close-knit, high performing culture You bring to the role 6-10 years consulting / transaction experience from a recognised consulting firm (or relevant transaction experience in a medium / large corporate) and strong technical skills in relevant areas such as: Program design and management Synergy identification and assessment Post-merger integration or carve out support Separation planning and execution Business restructuring Exceptional client management skills, presentation and business writing development ability Ability to take the initiative and deliver key projects and be able to adapt to a constantly changing and rapidly growing business environment Strong analytical and quantitative problem-solving skills Solid knowledge and technical skills in relevant areas Ability to work effectively with people at all levels across an organisation What we offer you We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability.

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Work type
Full-Time
Keyword Match
... Day One readiness and execution) Post deal management of ongoing benefit monitoring and capture to support ... innovative solutions in the delivery of projects and services that make a real difference to Australia's ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Marketing Manager - Acquisition

Citi Australia

This is a key role in the Banking Partnerships team with responsibility for the development and implementation of marketing acquisition strategy, as well as people management. The Senior Marketing Manager for Banking Partnerships will develop and implement strategies and campaigns to maximise the acquisition of profitable new to bank (NTB) credit cards customers across our Banking Partners. This is achieved through multiple partners and acquisition channels. The Marketing Manager is also responsible for the key partner relationship, Virgin Money Australia. They will support this key partner in managing their own marketing strategy, budgets and campaigns by influencing and driving excellence through strong stakeholder relationships and best practice insights. Accountabilities: Own the development of the Banking Partnerships marketing acquisition strategy. Manage the implementation of partner marketing plans, ensuring all campaigns are executed in a timely fashion. This involves developing creative briefs for the agencies, aligning and coordinating stakeholder input, ensuring campaigns are executed within the set legal and compliant framework, seeing creative development through to production and liaising with our media agency and partners to push campaigns live. Achieving new to bank and cross-sell account targets utilising all marketing channels. Monitor results and seek continuous CPAA improvement (when appropriate) and channel optimisation. Focus on meeting revenue targets while managing risk and minimising costs per account. Contribute to targets relating to partner performance including, attrition, activation, BT rates, revolve rate, ANR and profitability. Monitors key acquisition metrics (approval rates, daily volumes, cancellation rates by channel) and influences improvements as required. Gain an in-depth understanding of profit models and associated drivers, credit and risk policies - to support offer development and trend analysis. Monitor monthly offer performance reports and key indicators to determine specific areas for improvement. Works with key internal stakeholders to deliver profitable offers and acquisition KPIs - including Product, Sales and Distribution, Risk, Compliance, Finance, Product Operations, Credit Operations, Digital, Decision Management, Customer Experience, Call Centres etc. Works with the broader Banking Partnerships team (Commercial and Product, Sales and Distribution) to achieve the best outcomes for our partners and Citi - fosters a team relationship with shared goals. Managing the annual budget and monthly accrual process for all partner acquisition activity, meeting all reporting deadlines including accruals, campaign calendars and marketing metrics and ensuring ongoing optimisation of budget allocations. Ensure that all relevant processes and controls are adhered to during the implementation of marketing activity in order to mitigate risk. These include but are not limited to Partner Marketing Checklists, Activity Briefs, Communications Approvals, Maker/Checker Process etc. Implement process improvements where possible to minimise campaign timelines and maximise account bookings. Continually investigate ways to achieve improvement in areas of risk management, application processing and decisioning, fraud, Citiphone, and the mailhouse. Responsible for providing reporting and insights on Banking Partnerships Card Acquisition including, but not limited to, campaign calendars, marketing metrics, budgets and contribution to the monthly Business Review and quarterly/half yearly/annual reviews. Manage and lead a team of 2 marketing managers to deliver this strategy and core objectives while maximising new account growth and profitability. Manage the team's professional development through coaching, support and engagement. Represent Banking Partnerships, Acquisition Marketing in bank wide marketing forums. Maintain a thorough understanding of the market, competitor activity and relevant product and consumer trends. Maintain consistency of both internal and partner branding. Lead or assist on key projects and initiatives from an acquisition perspective as required. Supports Head of Acquisition as required. Key Business Relationships: External partners (BOQ, Suncorp, VMA, Card Services) Credit Operations Business Strategy and Planning Decision Management Risk Digital Product Delivery Key Competencies: Effective analysis and decision making - identify and understand issues, problems and opportunities and develop appropriate solutions. Adapt to change in a fast paced environment - flexibility to adapt to an ever-changing environment, while maintaining focus and drive Ability to multi-task - able to manage time and competing priorities to deliver effective outcomes Build effective relationships with internal and external stakeholders - develop and use collaborative relationships to facilitate the accomplishment of business goals Effective written and verbal communication - communicate clearly and concisely, with impact and credibility using appropriate language, style and terminology Technical Competencies: Results driven and self-motivated Highly analytical Excellent time management skills Excellent attention to detail Strong understanding of campaign analytics Strong interpersonal and leadership skills Strong influencing and negotiating skills Strong understanding of and experience in the creative/collateral development process Experience Required: Bachelor degree in Marketing or related discipline Minimum 5-8 years in Marketing. Experience in banking or telco considered a plus. Strong background in Direct Response Marketing, with a focus on branch or retail distribution considered a plus. Strong background in retail marketing preferred. ------------------------------------------------- Job Family Group: Product Management and Development ------------------------------------------------- Job Family: Product Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... Operations, Credit Operations, Digital, Decision Management, Customer Experience, Call Centres etc. Works ... Manage and lead a team of 2 marketing managers to deliver this strategy and core objectives while ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Customer Care Consultant - CTP claims

Allianz

Customer Care Consultant - CTP claims Multiple opportunities Location Charlestown or Sydney CBD Office Full time permanent opportunity Are you looking for an opportunity to have an impact? As an Allianz Customer Care Consultant you'll play an active role in ensuring the smooth management of CTP claims from beginning to end. As a result, you will be directly improving our customer's lives and well-being. As someone who builds excellent relationships, you'll help individuals, engaging with them on the steps involved in their claim. Along the way, you'll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim It's a role where you will be dealing with people experiencing hard times and difficulty, but your job is to deliver a positive customer experience - for people who love to help others, this role is highly rewarding. You'll be responsible for: Supporting customers step by step through their recovery, developing personalised injury management strategies Handling personal and confidential claims information discreetly and professionally Nurturing excellent customer relationships and creating positive experiences Welcoming and helpful written and verbal customer communication Ensuring a fair and reasonable outcome for our customers Driving service outcomes for internal and external customers Adhering to all compliance and legislative requirements I deally you'll have: High-level conversational, written and listening skills Solid problem solving and relationship building abilities The ability to exercise sound judgement whilst handling multiple tasks Excellent time management, resilience and agility when changes occur A desire to collaborate, participate and support your team Ability to work under pressure and in a fast paced environment ‎ Year 12 equivalent education or a tertiary qualification is highly desired (Allied Health, Rehabilitation, Physiotherapy or Occupational Therapy qualifications will be viewed favourably) The Allianz career difference As part of our team you'll join an organisation which values the health and well-being of every employee. Some of our lifestyle benefits include flexible working arrangements, counselling access and discounts on a broad range of lifestyle products including gym memberships, travel, retail, technology and automotive. And you'll experience outstanding training with great coaching and learning opportunities This is the ultimate opportunity to break into a diverse and rewarding industry with a strong global business. If you are full of enthusiasm and seek career development opportunities in your role, apply today!

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Work type
Full-Time
Keyword Match
... impact? As an Allianz Customer Care Consultant you'll play an active role in ensuring the smooth management of CTP claims from ... our customers Driving service outcomes for internal and external customers Adhering ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Senior Project Manager (Workplace Technology)

Macquarie Group

As part of the Workplace Technology team within the Corporate Operations Group (COG), you will play a leading role in ensuring the successful project management of Technology for the Corporate Real Estate Team. The goal is to maximise the Workplace experience across the group and with your leadership we can provide client and staff experiences that are optimized, meaningful and current and remain competitive in a digital marketplace. You will lead and manage the various Property Technology initiatives from ideation through to delivery. This will include all aspects of budget and timelines, following project management frameworks. You will also lead technology assessments including Privacy, Regulatory and Cybersec discussions, you will run project committees and oversee and maintain all project documentation including project plans, business cases, and risk logs. Stakeholder management and communication with senior project stakeholders will be a priority as well as Vendor management with both the product vendor and implementation partner to ensure project deliverables are agreed upon and met. In order to be successful in this role you will bring; extensive experience in managing technology projects within a large enterprise environment project management certification such as PMP experience in managing multiple projects in parallel strong communication and stakeholder management skills a customer obsessed midset demonstrated ability to build and maintain relationships across the business to drive value. knowledge of Property Technology and/or Workplace Technology. It would be a Bonus if you had any of the following; financial services or other regulated industries experience experience with supplier risk management systems. If this role sounds like the right opportunity to further your career, please apply via the link. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... communication and stakeholder management skills a customer obsessed midset demonstrated ... following; financial services or other regulated industries experience experience with supplier risk management systems. If ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Senior Service Designer

Macquarie Group

We're the Personal Banking experience design team at Macquarie. Our designers play along the full spectrum of design, helping to define the future of retail banking at Macquarie. In this role, you will work within a multidisciplined service design team to create customer centric solutions for our retail banking products and services. You will be the custodian of the customer journey and service blueprints, enabling product teams to understand the complex relationship between customer pain points, internal business practices and the underlying systems and services. You will help set the strategic vision of the products by bringing your future visioning prowess to the table. What you'll do: Conduct formative, generative, and evaluative research activities to identify insights from customers, employees and stakeholders using qualitative and quantitative methods, such as unmoderated and moderated techniques, interviews, surveys and assist with research recruitment. Design customer centric service and product solutions within a complex ecosystem, enterprise applications and create/evolve design standards. Collaborate cross-functionally with Business Analysts, Engineers, Product Managers, Researchers and Designers to solve problems, and prioritise design activities and research. Advocate for the customer through research findings to diverse audiences through written reports and presentations. Contribute and/or lead service design activities, challenge established thinking, and develop new approaches to complex design problems. Design and facilitate workshops for ideation and iteration, for small and large groups, remotely and in person What we're looking for: A minimum of 5 years' experience in design and recent experience as a Senior Designer An excellent portfolio showcasing in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices. Bachelor's degree in Graphic Design, Industrial Design, Human Computer-Interaction or equivalent practical experience. End to end experience of managing design activities across the user-centred design process including strong design research skills, iterative design and prototyping and facilitation of usability testing. Ability to produce high quality artefacts such as personas, journey maps, task models, wireframes and interactive prototypes Highly skilled in design tools such as Sketch, Adobe Creative Suite, Mural. Comfortable working in an Agile environment and resilience in the face of shifting priorities. Boundless curiosity about how people use technology and how to create great experiences Excellent communication and presentation skills; both written and verbal. Ability to play nicely as part of a multi-disciplinary team, inspired by group critique. Desired skills & experience: Knowledge and experience working with brand and design systems. Familiarity with or willingness to learn Business Model Canvas, Value Proposition Canvas, Jobs to be done methodologies. Experience working within financial services. If this sounds like you, please send a CV and portfolio. We'd like you to be able to show your abilities to us in an interview, through your portfolio showcasing experience where you have previously shipped service design for digital products. About us: Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Find out more about Macquarie careers at http://www.macquarie.com/careers . Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

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Work type
Full-Time
Keyword Match
... Managers, Researchers and Designers to solve problems, and prioritise design activities and research. Advocate for the customer ... wealth management and business banking products and services to retail customers, advisers, ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Tech Advisory - Operating Model Manager

KPMG

Got big plans for your career? Ours are even bigger Interested in a career beyond technology architecture, design, implementation or project management? With a diverse range of projects, we'll have you working with Australia's most respected companies from day one. Work with Australia's most respected Technology Advisory companies KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. The Technology Advisory team is growing to meet our client demand, in particular to assist with the development of modern IT and digital organisations, capable of effectively and efficiently meeting business and customer demands in an evolving, uncertain and difficult environment. We assist clients to establish and delivery IT and digital services that innovate and pivot with the business to achieve success. Our work sees us engaging with a range of senior stakeholders as well as analysing lower level requirements to construct appropriate strategies that span technology domains and business problems. The TA team is expanding nationally. Our team consists of IT and Business professionals with a range of backgrounds from systems design, solution architecture and project delivery, to enterprise architecture, strategy development and operating model design. All with a single goal to help clients understand their problems and determine and deliver optimal solutions. We are seeking a technologist with experience in IT Service management optimisation and/or digital operating model transformation to join the team as a Manager. You will bring experience and drive to be a key contributor to assisting our clients to establish the IT operations capabilities needed to support businesses within the current environment of technological advancement and change. You may be coming from either an existing technology operation role, have supported the uplift or transformation of the IT Operating Model or have an established background in management consulting leading IT Op Model services. We are looking for exceptional people with a blend of skills from both technical to the critical emotional intelligence and client facing soft skills, with an appreciation for quality and delivering outcomes. Your new role We are looking for an exceptional individual with the ability to: Contribute to the delivery of IT and digital operating model engagements, ranging from high level operating model design, blueprint development and organisation configuration, through to change planning and execution, process and tooling transformation, metrics and reporting Lead work streams to deliver exceptional client outcomes, supported by clear and concise reports and presentations with meaningful observations and recommendations; To analyse, workshop and present insights and recommendations enabled by structured thinking, technical knowledge and exceptional communication skills. To assist with the development of KPMG IT service management and IT Operating Model service offerings. To manage day to day engagements with client, vendor and KPMG teams to understand root cause issues, potential solutions and articulate business benefits. To support the growth and development of more junior team members through technical training, skills coaching and mentoring. You bring to the role You will bring an understanding of how technology and digital leaders are evolving their operating models to drive growth, enable transformation and delivery, reduce risk and improve efficiency. Your experience includes supporting the design into implementation of IT Operating Models change. With the ability to bring learnings from the transformations that you will have a played an active/critical role in. You will be able to demonstrate deep experience in the following: Contributing to the design and implementation of IT / Digital operating models Providing advice on contemporary IT / Digital operating model practices to senior stakeholders An understanding of a variety of widely adopted and emerging operating model patterns Operating model transformation, including the impacts on people, processes and tooling Modern technology delivery practices such as Agile and DevOps Application of IT service management (ITSM), including ITIL4, into modern organisations Practices that enable multi-vendor models, including Service Integration and Management (SIAM) Understanding how the adoption of cloud-based services impacts IT organisations Highly developed written and verbal communication particularly when communicating on an engagement to a wide range of stakeholders from engineers to CxO. Should have the skills to manage all aspects of a project including ability to facilitate workshops, and influence and guide key stakeholders, and coach and mentor team members Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems Appropriate tertiary qualification/s. What we offer you KPMG is one of the world's leading professional services networks. It comprises over 155,000 people in member firms in more than 155 countries. We bring our clients the best minds and the deepest industry experiences from across the KPMG network of firms. We provide a culture of learning and support in which professionals can flourish and discover their true potential. KPMG needs and values diversity. It makes us a more vibrant and interesting place in which to work. It makes us a stronger, smarter, more innovative and responsive organisation and it's central to our culture. We've been named by the Australia Government's EOWA as an Employer of Choice for Women for six consecutive years, and rank fourth in the Australian Workplace Equality Index. We have world-class women's only development programs and networking events to ensure we retain all of our talent including women, and now have 50 percent female managers across the firm. At KPMG we offer you: Ongoing learning and career development opportunities, including global secondments. The ability to collaborate and link across borders and globally with sector and technical experts in all parts of our business. The ability to be involved in KPMG's support of numerous organisations in the areas of education, social inclusion and health including our Reconciliation Action Plan and Global Green Initiative. A culture focused on agile, collaborative working environments supported by cutting edge technology and virtual systems. Go Beyond Your Potential. Please apply for this position by submitting your confidential application online.

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Work type
Full-Time
Keyword Match
... solutions. We are seeking a technologist with experience in IT Service management optimisation and/or digital operating model transformation to join the team as a Manager. You will bring experience and drive to be a key ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Data Architect (Manager)

KPMG

How you grow matters - looking for your next career challenge in the New Year? Join an entrepreneurial high growth Enterprise Advisory - Technology Integration team and be part of an exciting growth area for KPMG You'll advise some of the fastest growing mid-markets clients across a variety of sectors KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG Enterprise - Who are we? KPMG Enterprise is a specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market. Our purpose is to unlock tangible value for our clients from strategy through to execution. We work with established and emerging entrepreneurs, family businesses, private clients, not-for-profits and fast-growing companies to build successful organisations. Why join our team? Hear from our people: https://youtu.be/LFlSknC4b1I Your Opportunity With significant growth in recent years we are now seeking an experienced Data Architect to join our new Technology Integration Practice at a Manager level. This practice is part of an exciting new growth priority for KPMG Enterprise. As Manager in our team, you will work with clients across multiple sectors in the Mid-Market to help them identify opportunities for technology integration and build data strategies which underpin their organisational processes and objectives. You'll work closely with the broader technology integration team and play a key role in the development of our new Technology Integration Practice. Your key focus with our mid-market clients will be; Reviewing their current data environment and structure and design the require data architecture and flow to support the integration strategy Identify critical integration points to improve efficiency, productivity and quality of service Ensure data architecture supports both Integration and API strategies which underpin the organisational strategy and desired future state Leading vendor selection processes and managing risk & assurance for integration projects Being at the forefront of integration, middleware and data management innovation, develop strong perspectives on the likely disruptors to the market, how they impact our clients and how clients can most successfully leverage them Support the practice in converting sales in a range of sectors, including but not limited to education, local government and enterprise clients Manage client engagements, acting as a key contact and relationship owner with engagement stakeholders Working closely with the practice leadership team to bring innovation to our existing capabilities to help KPMG remain at the forefront of strategy, operational excellence and technology integration practices and thinking How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. This role will call for highly developed client facing advisory skills, a strong focus on delivering high quality outcomes and a solid understanding of solution architecture and integration strategies. To be considered for this opportunity, your qualifications, skills and demonstrable experience should include: Previous experience working for a well-regarded Management Consulting firm focused on data management and design of solutions, transformation and data structure design A solid understanding of mid-market integration products that support business operations in the front, middle and back offices Demonstrated experience in enterprise level software platforms such as ERP's, CRM's and HRMS's and how they treat data in an enterprise environment Technology operating models, digital transformation and sourcing approaches Approaches to data governance and innovative ways of working Business solution minded and process driven Manage the delivery of engagements, collaborating with clients to solve and implement solutions to address complex challenges across their business Support the delivery effort role in the full end to end process of advisory engagements including conducting interviews, research and analysis, forming recommendations and report writing Help your clients understand the 'art of the possible' with innovative and disruptive technology Shape and define large scale transformation programs focussed on the required process designs Drive the linkage between business strategy and data strategies (and vice versa), to deliver impactful outcomes Ability to understand and solve complex business problems involving end-to-end, event driven processes Technology operating models, financial management and sourcing approaches An ability to develop quality written deliverables suitable for technical and non-technical audiences Technology and Business Advisory/ Consulting experience A proven track record in business and relationship development and as a results-oriented leader Strong structured problem solving and client service team leadership capabilities A 'learn and grow' mindset, to constantly drive improvements in individual development, our team and our client work Demonstrated ability to effectively communicate technical information to a non-technical audience An understanding of the below is desirable: Standard data (interchange) formats and application integration techniques Contemporary Cloud stacks (IaaS, PaaS, SaaS) Digital, big data, customer engagement and common core systems and platforms An understanding of major data trends, innovations and their practical (or potential) application Architectural frameworks and methods such as TOGAF and others Approaches to data governance and innovative ways of working Data storage, structure and expression methods, standards and solutions Project delivery experience with contemporary integration platforms such as MuleSoft, Boomi, Oracle, Talend or equivalent Proven ability to build strong vendor and customer relationships The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility insp ires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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... is part of a global network providing extensive services across a wide range of industries and sectors. ... the forefront of integration, middleware and data management innovation, develop strong perspectives on the likely ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Manager- Governance Risk & Controls Advisory - Behavioural Risk

KPMG

Join a supportive, diverse and national team and be part of an exciting new growth priority for KPMG Help clients to better understand the impact of their organisational culture on processes and controls effectiveness Leverage your pragmatic mindset and background in social sciences to deliver high quality services in relation to organisational culture, risk and governance Position Objectives Behavioural Risk Advisory is focused on helping clients to identify and understand people-related risks arising from the way people behave. Having a deep understanding of behaviours allows effective processes to be put in place to drive better performance and outcomes. As a manager within the team, you will work with a variety of different clients across all sectors to provide insights to management and Risk, Assurance & Compliance functions on how behaviours are influencing process and control effectiveness and ultimately organisational performance. Main Responsibilities Manage a portfolio of clients, where you will be responsible for leading the scoping, execution and delivery of engagements relating to cultural assessments and behavioural analysis. Develop strong relationships with internal and external stakeholders, including management and C-Suite. Effectively manage project budgets and timeframes. Facilitate workshops with management and C-Suite to understand behavioural factors supporting or compromising process and controls effectiveness. Use problem solving skills to analyse multiple sets of information (e.g. data, interview / workshop outputs) to understand cultural and behavioural issues impacting organisational performance. Contribute to business development and methodology evolution to drive growth of the Behavioural Risk Advisory team. Supervise and coach junior team members on engagements. Essential Skills Experience in organisational psychology, HR and/or risk management. Consulting experience is preferable but not mandatory. Strong interpersonal and facilitation skills. Highly organised with the ability to effectively manage multiple priorities and projects. Proven ability to integrate customer needs with multiple viewpoints, theories and methodologies into structured problem-solving. Strong report writing, communication and presentation skills. Experience with multiple behavioural analysis techniques (e.g. investigative interviewing, survey development, data analysis, behavioural root cause analysis). Qualifications Relevant tertiary qualifications in the field of organisational psychology, HR, behavioural science or risk management KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our community. Behavioural Risk Advisory - Who Are We? A key component of KPMG's Governance, Risk & Controls Advisory (GRCA) practice is our Behavioural Risk Advisory team who are focused on helping clients to identify and understand people-related risks arising from the way people behave and how it impacts the effectiveness of the process and control environment. Our team comprises individuals with organisational psychology, HR, risk management and assurance experience who support management and Risk, Assurance & Compliance functions in conducting and embedding cultural and behavioural analysis and assessments. Due to the significant growth in our services, we are looking to expand our national team who service clients across all sectors. Your Opportunity With significant increase in focus on organisational culture in recent years we are now seeking an experienced Behavioural Risk Manager to join our team and be part of an exciting new growth priority for KPMG Governance, Risk & Controls Advisory. You'll join a collaborative, passionate and high performing team who support clients across all sectors. This includes performing organisational-wide cultural and behavioural assessments, as well as embedding cultural analysis as part of risk, assurance and compliance projects. This is how you'll support and contribute as an experienced Manager: Manage a portfolio of clients, where you will be responsible for leading the scoping, execution and delivery of engagements relating to cultural assessments and behavioural analysis. Develop strong relationships with internal and external stakeholders, including management and C-Suite. Effectively manage project budgets and timeframes. Facilitate workshops with management and C-Suite to understand behavioural factors supporting or compromising process and controls effectiveness. Use problem solving skills to analyse multiple sets of information (e.g. data, interview / workshop outputs) to understand cultural and behavioural issues impacting organisational performance. Contribute to business development and methodology evolution to drive growth of the Behavioural Risk Advisory team. Supervise and coach junior team members on engagements. How are you Extraordinary? We believe in diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We're looking for people with a passion for helping businesses to be in control and drive growth through a strong culture, helping to provide cultural and behavioural insights through your experience and capabilities in the following areas: Experience in organisational psychology, HR and/or risk management. Consulting experience is preferable but not mandatory. Strong interpersonal and facilitation skills. Highly organised with the ability to effectively manage multiple priorities and projects. Proven ability to integrate customer needs with multiple viewpoints, theories and methodologies into structured problem-solving. Strong report writing, communication and presentation skills. Experience with multiple behavioural analysis techniques (e.g. investigative interviewing, survey development, data analysis, behavioural root cause analysis). The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Full-Time
Keyword Match
... or risk management KPMG Australia is part of a global network providing extensive services across a wide ... how you'll support and contribute as an experienced Manager: Manage a portfolio of clients, where you will ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

WANTED! Candidates with exceptional customer service skills for a variety of roles in the public transport industry! Express your interest in learning more!

Transdev Australasia

About Transdev Transdev is a world leader in the operation of passenger transport services. We operate in 20 countries around the world, with 82,000 employees and manage 41,000 vehicles. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. Currently in Sydney we operate the Light Rail, Harbour City Ferries and multiple bus networks. A variety of o pportunities Our Customer service-based roles are a key part in ensuring our valued customers have a positive experience on every journey with us. Our pathways provide paid employment from day 1 and will assist you and provide all the support you need to flourish in your role. We are looking for individuals that would be interested in learning more about a variety of positions including Customer Service Officers, Authorised Officers, Light Rail and Bus Drivers. We have locations throughout Sydney to suit all. These roles would be best suited to someone looking to make a genuine career change in 2021. If you love working in the community and value great customer service then don't hesitate to express your interest now. Our benefits Transdev offers market leading benefits to our employees as well as: Security and stability in a global public transport operator Paid employment as you complete your initial training (*conditions apply) Generous rates and allowances Additional shift options to increase your earning capacity Supportive line managers with your best interests at heart A culture that truly embraces diversity & inclusion Our values and beliefs As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs, and ethnicity. We also have an uncompromising attitude to the safety of our employees, client and customers Interested and want to know more? If you're as passionate about delivering unparalleled service as we are then click the 'Apply now' button to express your interest. To find out more about working at Transdev visit our Careers Page

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Full-Time
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... If you love working in the community and value great customer service then don't hesitate to express your interest now. ... to increase your earning capacity Supportive line managers with your best interests at heart A ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Consultant - CBMA Sydney (Customer Intelligence)

KPMG

Want to help to transform client organisations by putting the customer at the heart of everything that they do? Looking to kick off your consulting career in strategic insights? Collaborate with sector and technical experts to grow your knowledge and network KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Customer, Brand and Marketing Advisory division helps our clients capture and grow the value of their customers. Within this our KPMG Customer Intelligence team is key to unlocking sustainable growth. We combine deep market research experience, social media analysis and advanced data analytics to enable evidence-based decisions. Your Opportunity: This is an exciting junior opportunity, for someone with up to 3 years of relevant work experience, to join our team as a valued Consultant. You will work with extraordinary people who are passionate and courageous about supporting clients to meet and exceed their potential. Your responsibilities will include: Day-to-day delivery of quality customised research for our clients, managing fieldwork, analysis and reporting. Analyse qualitative and quantitative research data and social media data, applying your problem-solving skills to draw insights into client challenges and work with more senior team members to suggest relevant actions. Using digital tools such as online video focus groups and software for workshop collaboration, data analysis, visualisation and presentation Facilitate the delivery of quality customer research for our clients including management of fieldwork, analysis and report writing. Enjoy engaging and building strong relationships with a wide range of clients across multiple industry sectors including financial services, packaged goods, government, technology, telecommunications, and media. Identify ways to analyse information quickly and efficiently using innovative and creative solutions to solve problems. Support Managers, Director and Partner in delivering client engagements to a consistently high standard of accuracy, project management and timeliness. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Foundational experience as a practitioner of research i.e.: problem articulation, designing and undertaking a range of qualitative and quantitative methods, conducting analysis, reporting and delivering presentations to a high standard. Consulting experience or experience in agency research is beneficial but not essential. Competence in Microsoft Packages: Microsoft PowerPoint, Word and Excel. University degree (e.g. Business, Marketing, Statistics, Economics, Psychology). Demonstrated ability to analyse data and find a story Experience of using tools such as Q, SPSS, Qualtrics is advantageous An appreciation of design thinking, customer journeys and personas and how they play into creating innovative, market leading experiences A strong sense of empathy with clients and care about delivering great outcomes for them Demonstrated strength in being organised and efficient The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary! This is an exciting opportunity to be a part of KPMG and its ongoing success. So if you want a career where you can use your deep expertise to deliver real results, talk to us first. Please apply for this position by submitting your confidential application online.

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Full-Time
Keyword Match
... , data analysis, visualisation and presentation Facilitate the delivery of quality customer research for our clients including management of fieldwork, analysis and report writing. Enjoy engaging and building ...
4 months ago Details and apply
4 months ago Details and Apply
NSW > Sydney

Data Quality Manager

Macquarie Group

Help us uplift the data quality for regulatory reporting, compliance and customer service purposes. We are on the lookout for a dedicated Data Steward to join our Banking and Financial Services group focusing on the Asset Finance products. As an experienced Data Stewart you will be working with internal stakeholders and data teams to uplift the current data quality management capabilities and leverage these across the Asset Finance products of consumer loans, novated leases, chattel mortgages and bailments. In this role, you will be accountable for adequate controls for Asset Finance products to support effective data management across the data lifecycle. Whilst being the primary contact for Asset Finance data management, you be coordinating actions across the product area to ensure effective data management and escalating problems to management and governance teams. You will partner with internal stakeholders on understanding areas of data risk and data sharing obligations and risk of breaches. In addition, you will be validating assumptions used to derive / transform data, provide guidance on appropriate 'reasonability' checks of financial and non-financial data and attest to the accuracy of the data through support from the Data Ecosystem. You will be tertiary degree qualified in Business, Finance, Economics, Mathematics or other related discipline and you possess proficiency with data analysis applications, particularly Excel. You're a problem solver with strong analytical skills and excellent communication skills who can build relationships with stakeholders at all levels. You will have high level of flexibility and an ability to manage multiple tasks and changing priorities. In addition, you will possess excellent attention to detail and your proactive approach will see you succeed in this role. If this sounds like your next challenge, please apply now. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Full-Time
Keyword Match
... customer service purposes. We are on the lookout for a dedicated Data Steward to join our Banking and Financial Services ... banking, wealth management, business banking and vehicle finance products and services to retail ...
5 months ago Details and apply
5 months ago Details and Apply
NSW > Sydney

Manager - Product Management

KPMG

Are you a Product Management expert who is looking for their next career challenge? Want to partner with a diverse portfolio of clients to provide tangible solutions? Looking for a collaborative company culture with clear career progression pathways and exciting training opportunities? KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Due to a period of growth, we are looking for exceptional individuals to join our Product Management team, which sits within our Customer Brand & Marketing Advisory team. We have Senior Consultant and Manager positions available in our Sydney and Melbourne offices. You will have the opportunity to partner with a broad range of clients to work with them on all aspects of product management including go-to-market strategy, new product ideation and design, product rationalisation & simplification, risk and regulatory implementation and management and other opportunities. We are interested in hearing from product management specialists across all industries, although experience in financial services is highly desired, who enjoy taking on challenging problems, and want to delight customers through providing tangible solutions. We can offer you a collaborative team culture, with the ability to diversify your experience through having exposure to different service lines across the Customer Brand and Marketing Advisory team and wider firm. We also have clear progression pathways and provide a wide range of training opportunities to our employees. Therefore, if you're passionate about kicking off your career in consultancy or want to take your consultancy experience to the next level - then please apply today! The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... is part of a global network providing extensive services across a wide range of industries and sectors ... Management team, which sits within our Customer Brand & Marketing Advisory team. We have Senior Consultant and Manager ...
5 months ago Details and apply
5 months ago Details and Apply
NSW > Sydney

Team Leader - Wealth Client Services

Macquarie Group

Act as the voice of Macquarie and help lead our team who are providing the first point of contact for client queries, and providing solutions to make a better customer experience. As a Team Leader you will be responsible for the productivity, effectiveness and continuous improvement of your team by providing ongoing development, coaching and direction to your team members in order to meet objectives and SLA's. You will take ownership of regular performance activities, cascade key messages throughout your team to ensure a knowledgeable workforce as well as managing client escalations to ensure customer experience is premium. Other responsibilities include actively managing call queues to ensure same day service, completing call and quality monitoring and ensuring all regulatory requirements are observed. You will be managing a team of consultants, specifically working within our Wrap client experience team, so experience working within a wrap environment is essential. Ultimately you are a people leader; someone who can comfortably provide the support, advice and development to a team of hard-working individuals in order to create an environment that works effectively. You will join us with a mixture of team management skills, professional communication, strong attention to detail and the passion to lead and develop a team. In return, we will enable you to develop your skills, as well as providing a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... queries, and providing solutions to make a better customer experience. As a Team Leader you will be ... personal banking, wealth management, business banking and vehicle finance products and services to retail clients, ...
8 months ago Details and apply
8 months ago Details and Apply
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Full-Time
Keyword Match
... Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact Securities Services Supporting Securities Services in performing ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Consumer Service Specialist

Commonwealth Bank

You are passionate about people, with a strong risk mindset We are supporting each other through remote working Together we can exceed our customer expectations See yourself in our team Start Date: Monday, 5 July 2021 This is a permanent full-time position. There are 2 shifts available: Monday - Thursday, 9am - 6pm & Friday, 9am - 3:30pm. Tuesday - Thursday, 9am - 6pm; Friday, 9am - 3:30pm & Saturday, 9am - 2pm. This will be your set base shift for 12 months (no rotating rosters), however, we may amend your shift 2 hours +/- from your set base start time. You'll receive sufficient notice if amendments are required that month. Please note: our opening hours are 8am to 11pm, 7 days a week You must be available for full time training - both virtually and in the office - for the first 5 weeks (Monday - Friday 9am - 5pm). All you need to be able to work from home is a designated work area, connection to internet and a landline (dedicated for work use only). We'll also schedule fortnightly in-office days, to ensure you can stay engaged and connected with your team. Do work that matters Building and maintaining positive relationships with our customers is our passion. As a Customer Service Specialist in Consumer Lending, you'll be resolving and identifying the potential needs through robust client conversations. We're excited to welcome enthusiastic and driven customer service experts to join the Direct Lending team, located in Sydney. You will: Take inbound calls from new and existing customers to offer them a personal lending solution. Spend time to build relationships with customers, and ask specific questions to learn about their financial situation and lending needs. You'll add value to their experience and maintain exceptional levels of customer service. Work to call centre based metrics such as adherence to schedule, quality requirements and productivity measures. Handle complaints in a prompt, professional and caring manner. Use your product knowledge to service customer account maintenance needs, and cross sell where appropriate. Pro-actively identify opportunities to better service our customers. You have: A risk mindset where you are expected to proactively identify, understand, openly discuss and act on current and future risks Initiative and enjoy problem solving in an ambiguous environment A curious mind and think outside of the box to ensure best solutions are provided A collaborative approach & understand shared success Enthusiasm to work in a fast paced environment A self-motivated and passionate attitude about providing exceptional customer service every day. Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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... experience and maintain exceptional levels of customer service. Work to call centre based metrics ... , and energy. One where making a positive impact for customers, communities and each other is part of our every day ...
1 day ago Details and apply
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Customer Banking Specialist Grafton

Commonwealth Bank

Please note this is a 12 month contract opportunity offering 24.75 hours per week. Monday to Friday flexibility is key during branch operating hours (9-5pm) Do work that matters As a Customer Banking Specialist you'll deliver an exceptional customer experience to new and existing customers. With a strong focus on customer education, you'll help our customers use and understand our new self-service banking tools. By identifying customer needs, you'll also advise them around products that could improve their financial wellbeing. Whether it's an efficient transaction or an introduction to our world class technology and specialist teams, your role is essential in adding value to the customer experience. See yourself in our team The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Our branches continue to evolve with our business as we focus on meeting our customers' changing needs and educating about our award winning technology. What will help you succeed? To be successful in this role you'll have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do. You'll need to bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs. You will be able to demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too. We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Part Time
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... role for you then we would love to hear from you. Apply today! Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Technology Services Consultant

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Your Opportunity As a team member of the Sydney Techzone this role represents the “face of IT” focused on providing the highest level of customer service. Using innovative solutions, the role is required to ensure that we service our customers as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. In this role you will: Provide efficient, effective and timely delivery of local IT support Services. Ensure all customer requests for service, including incidents and requests, are resolved/delivered/managed in accordance with agreed service levels to minimise the impact of service disruptions to KPMG. Communicate effectively and efficiently with the customer to ensure that they are well informed on the progress of their requests. Accurate diagnosis of root cause - Incident or Request. Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in IT equipment or services. Minimise customer impact by providing workarounds where possible. Participate in an on-call roster if requested by the team leader. Be customer, and delivery focused, organised and capable of delivering in full and on time. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, the ideal candidate will : Completed tertiary level qualification or certification and/or relevant experience. You enjoy meeting people and building relationships with customers. Your friends and family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring technical hardware. Coding/scripting experience. You provide white-glove treatment to customers. You have a sense of urgency—but also the ability to keep your cool. You have a foundational understanding of ITSM methodologies You share a passion for technology. You are passionate about sharing knowledge and developing others technical skills. Desirable VC/AV qualifications, experience highly regarded. MCP qualification and/or relevant experience. Vendor certification/s highly regarded. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG (Please note that as this role is an office based front desk IT support role, the Sydney office location and rostered times are required) Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Please apply for this position by submitting your confidential application online.

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Full-Time
Keyword Match
... family call you when they have a technical issue. You are passionate about tech support and customer service. You enjoy solving problems. You can communicate technical concepts in layman's terms. Experience exploring ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Customer Supply Chain Coordinator

PepsiCo - ANZ

Work for a global company with some of the world's most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is supported. PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. To continue our success, we have an opportunity to join our high performing Supply Chain Team in a customer service style role as a C ustomer Supply Chain Coordinator . A Customer Service role without the call-centre environment, this office based role would see you working directly with a team of 9 people in our Chatswood office to achieve the highest possible levels of service for our customers. Ensuring maximum order fulfilment and responsiveness to customer enquiries, this role would suit someone with a customer-centric attitude who works well in a team environment. You Will Be: Ensuring a high volume of sales orders are processed accurately and efficiently Creating open communication channels with distribution, transport, and inventory teams Assisting with claims investigation and processing customer credits Working with the wider Supply Chain team ensuring highest levels of service are achieved and business objectives are met Managing daily customer enquiries including problem solving for supply and delivery issues You Will Have: Strong verbal and written communication A high level of data accuracy Ability to remain calm under pressure and meet business deadlines Personable and polite manner SAP experience and MS Office proficient What we can offer you: Excellent flexibility and work life quality Retail and service discounts through our online programs Health initiatives through our Health and Wellness programs Personal and professional growth opportunities through PepsiCo Learning Offerings online Working at PepsiCo: Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. At PepsiCo, we recognise our people as a key part of our business and career progression within the business is encouraged and supported. We are committed to recruiting, training and retaining high quality people. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. PEPSICO'S recruitment process: Submit your application via our website Interview(s) and skills evaluation Online Assessment process References and background checks At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within. We encourage women, people with a disability, Aboriginal and Torres Strait Islander, LGBTQI+ and people from culturally and linguistically diverse backgrounds to apply.

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Work type
Full-Time
Keyword Match
... opportunity to join our high performing Supply Chain Team in a customer service style role as a C ustomer Supply Chain Coordinator . A Customer Service role without the call-centre environment, this office based role ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Incident and Resilience Manager

Macquarie Group

Join the Global Service and Incident Management team as a Senior Incident and Resilience Manager. The role combines operational and delivery functions which: manages timely response and service restoration across all business applications and infrastructure services manages the service continuity framework and major data centre resilience testing. As a Senior Incident and Resilience Manager, you will be the Asia Pacific regional lead and part of the global team to coordinate responses ensuring timely resolution for service and security incidents, coordinating and managing business disruptions, communicating with senior stakeholders, and executing large scale technology resilience testing. We need someone with excellent communication skills both written and verbal, coupled with the ability to assess situations, and respond swiftly to find the best resolution with minimal business disruptions. Partnering with others, both inside and outside of the organization, is also critical to your success. Key responsibilities include: owns end-to-end management of major incidents and transition to problem management drive, plan and lead successful execution and outcome for major data centre resilience testing to meet regulatory requirements management of regulatory and executive reporting and mitigation of incident and resilience risks optimise operational performance, with appropriate controls and processes, across all Technology divisions to ensure target metrics are met drive continuous improvement of Service Management standards and frameworks, while ensuring adoption of Service Management processes across Technology embed a culture of collaboration, agility and accountability to encourage proactive information flow and knowledge sharing across Technology lead and coach staff to ensure they have the knowledge, skills and support to achieve our objectives and drive a culture of high performance, best practice and continuous improvement team and people management in Asia Pacific time zone. A background in Incident Management and Technology Resilience in large enterprise environments is key to being successful in this role. In addition, your skills/background will include: 5 years' + experience as a senior Incident Manager or operational support capacity ideally in a DevOps model 3 years' + experience as a Resilience Manager in delivering and working on technical projects 5 years' + experience working in an IT related Service Industry with working knowledge of infrastructure technologies such as, but not limited to, different OS and database platforms, cloud computing and virtualization, networking and collaboration technologies proven skills managing the coordination of security incidents strong risk assessment skills facilitate problem investigation to drive service improvement and to reduce incident recurrence strong project management skills in the planning and execution of major data centre resilience tests and remediation of major resilience risks ability to multi-task and prioritize amongst multiple ongoing issues positive working attitude with a sense of accountability, ownership and urgency ability to work with regional teams in a global operating model. It is advantageous if you have the following: experience with technical change risk assessment good experience with a common tools such as: ITSM platforms, xMatters, Atlassian, and PowerBI financial Industry knowledge desired ITIL certifications Expert or Managing Professional level desired. If this sounds like you, and you are ready to take the next step in your career, please apply online now. Please apply via the following link with your CV. Alternatively to find out more about the position at www.macquarie.com/careers or please email Nicky Bell via nicky.bell@macquarie.com for further information. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Full-Time
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Join the Global Service and Incident Management team as a Senior Incident and Resilience Manager. The role combines operational and delivery functions which: manages timely response and service restoration across all ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Technology Advisory - Sydney - Manager

KPMG

Got big plans for your career? Ours are even bigger Interested in a career beyond technology architecture, design, implementation or project management? With a diverse range of projects, we'll have you working with Australia's most respected companies from day one. Work with Australia's most respected Technology Advisory companies Experience the difference with KPMG, one of the worlds most respected and trusted professional services firms. We offer rewarding careers for outstanding individuals in our open and friendly culture. Due to the continued success and growth of KPMG's Advisory practice, this is an exciting opportunity to join our Technology Consulting team. The Technology Advisory (TA) team is growing with unprecedented demand to assist a broad range of industries with their IT strategy and investment roadmaps, evolving their IT operating models and advising/assisting with major transformation programs. Our work sees us engaging with a range of senior stakeholders as well as analysing lower level requirements to construct appropriate strategies that span technology domains and business problems. The TA team is expanding nationally. Our team consists of IT and Business professionals with a range of backgrounds from systems design, solution architecture and project delivery, to enterprise architecture, strategy development and operating model design. All with a single goal to help clients understand their problems and determine and deliver optimal solutions. You may be coming from either an existing technology focused role or have an established background in management consulting. We are looking for exceptional people with a blend of skills from both technical to the critical emotional intelligence and client facing soft skills, with an appreciation for quality and delivering outcomes. Your new role To analyse, workshop and present insights and recommendations enabled by structured thinking, technical knowledge and exceptional communication skills. To assist with the development of KPMG service offerings across IT strategy, architecture, IT service management, infrastructure and IT Operating Model design. To manage day to day engagements with client, vendor and KPMG teams to understand root cause issues, potential solutions and articulate business benefits. To support the growth and development of more junior team members through technical training, skills coaching and mentoring. You bring to the role Highly developed written and verbal communication particularly when communicating on an engagement to a wide range of stakeholders from engineers to CxO. Should have the skills to manage all aspects of a project including ability to facilitate workshops, and influence and guide key stakeholders, and coach and mentor team members Demonstrated experience performing analysis and leading projects in two or more of the following disciplines: Architecture (enterprise, solution) Infrastructure (hybrid cloud, sourcing) Agile delivery methods (in particular CICD / DevOps) Strategy development Operating model design and implementation IT service management Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems Appropriate tertiary qualification/s. Experience at a Management Consultancy firm in a similar capacity preferred. What we offer you KPMG is one of the world's leading professional services networks. It comprises over 155,000 people in member firms in more than 155 countries. We bring our clients the best minds and the deepest industry experiences from across the KPMG network of firms. We provide a culture of learning and support in which professionals can flourish and discover their true potential. KPMG needs and values diversity. It makes us a more vibrant and interesting place in which to work. It makes us a stronger, smarter, more innovative and responsive organisation and it's central to our culture. We've been named by the Australia Government's EOWA as an Employer of Choice for Women for six consecutive years, and rank fourth in the Australian Workplace Equality Index. We have world-class women's only development programs and networking events to ensure we retain all of our talent including women, and now have 50 percent female managers across the firm. At KPMG we offer you: Ongoing learning and career development opportunities, including global secondments. The ability to collaborate and link across borders and globally with sector and technical experts in all parts of our business. The ability to be involved in KPMG's support of numerous organisations in the areas of education, social inclusion and health including our Reconciliation Action Plan and Global Green Initiative. A culture focused on agile, collaborative working environments supported by cutting edge technology and virtual systems. Go Beyond Your Potential. Please apply for this position by submitting your confidential application online.

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Full-Time
Keyword Match
... development of KPMG service offerings across IT strategy, architecture, IT service management, infrastructure and IT ... talent including women, and now have 50 percent female managers across the firm. At KPMG we offer you: ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Technology Advisory - Expression of Interest for Senior Consultant, Manager, and Associate Director

KPMG

Got big plans for your career? Ours are even bigger Interested in a career beyond technology architecture, design, implementation or project management? With a diverse range of projects, we'll have you working with Australia's most respected companies from day one. Work with Australia's most respected Technology Advisory companies KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. The Technology Advisory team is growing to meet an increasing demand from a broad range of industries that need to transform their IT capabilities to modern business challenges. From technology transformation through IT strategy, technology architecture, digital strategy, business cases, investment roadmaps, IT operating model evolution and more. Our work sees us engaging with a range of senior business and technology stakeholders. We work to establish solutions to complex technology challenges that support business objectives. From high level analysis through to detailed technical requirements. Our team consists of both IT and business professionals who understand the role of technology in business and who are able to effectively deal with all stakeholders. Our team has a range of backgrounds from management consulting, digital strategy, finance, IT operations systems design, solution architecture. They have capabilities spanning IT financial management, project delivery, enterprise architecture, strategy development, technology sourcing and operating model design. All with a single goal to help clients understand their problems and determine and deliver optimal solutions. We are seeking suitable applicants to cater for our growing business. Who you are You will have an established career in an existing business technology role or as a management consultant. You have both a strong interest in technology a track record of maximising its value to business. You will have experience in managing or delivering technology change in business and are seeing further opportunities to develop your knowledge and capabilities to drive your career to its next stage. We are looking for exceptional people who are committed to investing in the development of their career as a technology advisory consultant. You will have a blend of skills from both financial and technical knowledge to the critical emotional intelligence and client facing soft skills, with an appreciation for quality and delivering outcomes. You will bring to the role A strong interest in expanding your career in Technology consulting and in supporting business to maximise their technology investments. Experience in either a professional technology consulting, business technology management, technology business management, IT Finance or management consulting role. Highly developed written and verbal communication, with proven ability to deliver written deliverable's including reports and presentations. Demonstrated ability to work as a team member within a collaborative team environment. Skills and familiarity with the all aspects of a project including ability to facilitate workshops, influence/ guide key stakeholders and support team members Experience in commercial management of technology and technology costs including aligning technology investment to business strategies, performing analysis on cost-out IT strategies, IT chargeback and show-back and optimisation of supplier contracts. Experience performing analysis and participating projects in two or more of the following disciplines: Business requirements and problem analysis IT Architecture (Any domain. Infrastructure, Application, Data, Integration, Security etc) Project finance Agile delivery methods (including software development, testing, CICD, DevOps) Strategy development (business and/or technology) IT Financial management IT Sourcing IT Project Management You will be able to demonstrate the ability to apply structured thinking and analysis techniques to complex and ambiguous problems. Financial analysis and modelling skillsets are highly desirable. Appropriate tertiary qualification/s. Experience at a Management Consultancy firm in a similar capacity is viewed favourably. Existing baseline security clearance is viewed favourably. Your new role To provide technology advice to our clients across a wide range of technology issues and capabilities. To work within an experienced team to analyse, workshop and present insights and recommendations enabled by structured thinking, technical knowledge and exceptional communication skills. To support engagement pursuits including opportunity identification, qualification, planning, proposal development, presentation and contracting. To assist with the development of KPMG service offerings across IT strategy, architecture, IT service management, infrastructure and IT Operating Model design. To within an experienced team to support engagements with client, vendor and KPMG teams to understand root cause issues, potential solutions and articulate business benefits. To develop your skills, capabilities and knowledge to become one of the future technology leader's at KPMG. What we offer you KPMG is one of the world's leading professional services networks. It comprises over 155,000 people in member firms in more than 155 countries. We bring our clients the best minds and the deepest industry experiences from across the KPMG network of firms. We provide a culture of learning and support in which professionals can flourish and discover their true potential. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. At KPMG we offer you: Ongoing learning and career development opportunities, including global secondments. The ability to collaborate and link across borders and globally with sector and technical experts in all parts of our business. The ability to be involved in KPMG's support of numerous organisations in the areas of education, social inclusion and health including our Reconciliation Action Plan and Global Green Initiative. A culture focused on agile, collaborative working environments supported by cutting edge technology and virtual systems. KPMG needs and values diversity. It makes us a more vibrant and interesting place in which to work. It makes us a stronger, smarter, more innovative and responsive organisation and it's central to our culture. We've been named by the Australia Government's EOWA as an Employer of Choice for Women for six consecutive years, and rank fourth in the Australian Workplace Equality Index. We have world-class women's only development programs and networking events to ensure we retain all of our talent including women, and now have 50 percent female managers across the firm. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBTI+ workplace inclusion. Our inclusive culture supports our people's development and reward irrespective of gender, ethnicity, flexible work status, sexual orientation or disability. Flexibility allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family This is an exciting opportunity to be a part of KPMG and its ongoing success. So if you want a career where you can use your deep expertise to deliver real results, talk to us first. Go Beyond Your Potential. Please apply for this position by submitting your confidential application online.

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Full-Time
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... of KPMG service offerings across IT strategy, architecture, IT service management, infrastructure ... talent including women, and now have 50 percent female managers across the firm. We are proud to be consistently ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Sydney

Vice President, Compliance Regulatory Management Team

Citi Australia

This role is part of Citi's APAC Regulation & Ops Strategy team within Independent Compliance Risk Management (ICRM). The successful candidate will be responsible for reviewing new regulations, writing summaries and draft obligations, and communicating them to key stakeholders within ANZ and the APAC region. Primary Responsibilities: Review on a daily-basis system Reg. Insight Module to identify potential applicable Laws, Rules Regulations and conduct disposition and in certain jurisdictions conduct manual monitoring of regulatory changes Write Regulation Summaries and draft obligations to support downstream stakeholders in the management of regulation change and inventory. Conduct Preliminary Assessment Unit Mapping based on Regulation Summaries and Obligations to include taxonomy, legal entity, and applicability. Coordination with Product and Functional ICRM stakeholders in the confirmation of applicability of regulations. Support the creation of impact assessments and action plans designed to demonstrate necessary adherence to Laws, Rules and Regulations. Support the development and execution of simple and effective control and monitoring processes for Regulation Management Ensure that process is conducted in expected timeframes and promote that countries under the coverage comply as well with Regulations' compliance date Work in coordination with Regulation Management Managers to provide full coverage to the covered cluster and conduct credible challenge to E2E process executed in the cluster. Work with CCCOs/Business Heads to conduct training and socialize the Regulations Management process among business partners Conduct internal validations and reviews of the laws applicable to the cluster/Segment to understand the content, scope, in order to be able to provide segment advice Collaborate with other ICRM stakeholders to review that a control environment is implemented for regulatory-related processes Other Responsibilities: Participating in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices for ICRM. Analyzing complex comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues. Reviewing materials to ensure compliance with various regulatory and legal requirements and to ensure compliance risks are appropriately identified and addressed. Investigating and responding to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management on how to proceed, and preparing responses for the regulatory inquiries. Overseeing the monitoring of adherence to Citi's Compliance Risk Policies and relevant procedures and preparation, editing, and maintenance of Compliance program related materials. Interacting and working with other areas within Citi, as necessary. Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas. Additional duties as assigned. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Knowledge of Legal experience, Compliance laws, rules, regulations, risks and typologies Must be a self-starter, flexible, innovative and adaptive Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization Strong written and verbal communication and interpersonal skills Ability to both work collaboratively and independently; ability to navigate a complex organization Advanced analytical skills Ability to both work independently and collaborate with team members Excellent project management and organizational skills and capability to handle multiple projects at one time Proficient in MS Office applications (Excel, Word, PowerPoint) Demonstrated knowledge in area of focus Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus ------------------------------------------------- Job Family Group: Compliance and Control ------------------------------------------------- Job Family: Compliance Risk Management ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Full-Time
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... date Work in coordination with Regulation Management Managers to provide full coverage to the ... or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Data Management - Manager

Macquarie Group

What impact will you have? If you have an appreciation for Data Management and are looking to build your career in this rapidly growing specialisation, there is a unique and exciting opportunity to join the Group Data Office within Macquarie's Financial Management Group. Working closely with Finance stakeholders and Data Officers across Macquarie, you will contribute to building effective management of our critical data as well as the development of a data community to ensure governance over our data assets. As Manager, Data Management, you will support the roll-out of data management across Macquarie's Financial Management Group. You will partner with large change management initiatives to guide and enable data management capabilities and outcomes, including defining, mapping and measuring some of the bank's most critical data. You will also help to design and improve processes to build the effectiveness of the team, and help deliver communications more broadly across the data community. What skills will you use? As an experienced Data Management professional, you will possess prior experience and a strong interest in data management and governance including identifying critical data elements, mapping of data lineage, defining data quality and business rules. You will also have strong stakeholder and communication skills including the ability to translate technical concepts into business concepts that non-technical people can easily understand, and clearly articulate the benefits of data governance. In joining the team, you will: support the Group Data Office in strategy and project planning for data management processes and policies help to build and enable the Finance Data Community work with stakeholders to understand data requirements, business processes and data flows build the ability to measure data quality and guide remediation be involved in documentation and data element mapping across systems (definitions, validations, lineage, and assessment of data quality controls) work with the wider bank to ensure data management is implemented consistently at enterprise level assist with designing processes and templates to facilitate effective data management. This is an exciting opportunity where you will find yourself involved in diverse work, utilising your strong communication skills to work collaboratively with and build relationships across multiple business groups. If you have any questions about this role, please feel free to reach out to Maddy Wilson maddy.wilson@nacquarie.com About the Financial Management Group The Financial Management Group provides financial, tax and treasury services to all areas of Macquarie. The group is focused on providing strategic analysis and advice to Macquarie's businesses and senior management, managing Macquarie's funding, liquidity and capital position, ensuring Macquarie continues to meet regulatory and compliance obligations and managing Macquarie's corporate affairs. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... Manager, Data Management, you will support the roll-out of data management across Macquarie's Financial Management ... Management Group The Financial Management Group provides financial, tax and treasury services to ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Consumer Business Operational Risk & Control Manager - Projects, Digital and Data

Citi Australia

The Consumer Business Operational Risk & Control Manager is responsible for the execution of the first line of defense Risk framework for the Delivery, Digital Banking & Customer Experience, Data & Analytics and Digital Sales & Marketing. This role has end to end oversight of controls including project risk and risk in change and monitoring key controls to ensure they delivered desired objectives. This role will have a close working relationship with second and third lines of defense in Risk as well as seniors executives across the Australia Global Consumer Group. As a key stakeholders the role requires close partnership with the Cards and consumer lending Leadership team and requires effective engagement and relationship skills to influence and deliver appropriate business solutions whilst ensuring internal policy and external regulatory requirements are satisfied. Qualifications: 4+ years of control and/or project experience High attention to detail and quality Demonstrated analytical and problem-solving skills. Consistently demonstrates clear and concise written and verbal communication skills Experience in creating and implementing processes that result in improved business performance Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view Education: Bachelor's/University degree or equivalent experience ------------------------------------------------- Job Family Group: Compliance and Control ------------------------------------------------- Job Family: Business Control ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Full-Time
Keyword Match
The Consumer Business Operational Risk & Control Manager is responsible for the execution of the first line of defense Risk framework for the Delivery, Digital Banking & Customer Experience, Data & Analytics and Digital ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Customer Insights Analyst

Allianz

Customer Insights Analyst l North Sydney - NSW Allianz is the home for Customer Insights Analyst s who dare to challenge the status quo. Do you believe the sum of the parts is greater than the whole? This is a busy and varied role in which you will use data to support decision making across the enterprise to benefit customers and to assist the achievement of business objectives. Working within our risks and compliance framework you will drive positive outcomes for our customers by using data, insights and feedback to shape and share commercial insights with business leaders. On a day to day basis you will be responsible for: Using data and modelling techniques to identify root cause of issues, uncovering opportunities for future state system design Working with stakeholders to formulate and document business requirements for new analysis Deploying analytical solutions into operational practices, applying systematic test plans and Quality Assurance processes to ensure quality and integrity Preparing and collating reports as well as communicating customer insights Operating as a central reference and information source for stakeholders, providing information and guidance in interpreting data for decision making Investigating and analysing business processes and work practices; assessing their impact on customer and business outcomes, recommending optimal business practices and system functionality Supporting the creation of user and training documentation and conducting formal workshops and training sessions Important to your success: Extensive previous experience gained in a commercial environment similar to Allianz executing complex data analysis using analytical software tools and techniques Experience in writing code in SQL, SAS, Python, OR R Proven track record of turning data analysis into insights and sharing those insights with business stakeholders in a large, complex organisation Proven ability to translate and articulate business needs into data analysis plans Ability to navigate complexity and ambiguity and provide pragmatic solutions to meet stakeholder expectations Demonstrated ability to build effective relationships with business stakeholders at all levels Excellent verbal and written communication skills Ability to plan and prioritise effectively, organising tasks and managing competing resources and demands What's on offer? What matters to you matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life Be a part of a business under change & transformation Opportunity to learn from high calibre professionals and leaders in the team Career and skill growth opportunity About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. Sound like the place for you ? Apply now, we are waiting to get to know you.

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Work type
Full-Time
Keyword Match
... to support decision making across the enterprise to benefit customers and to assist the achievement of business objectives. ... you will drive positive outcomes for our customers by using data, insights and feedback to ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Manager - Human Capital - Enterprise Agility

Deloitte

Senior Manager - Human Capital - Organisation Transformation - Enterprise Agility Salary packaging - to suit your personal and financial circumstances Flexible work arrangements - work in a way that suits you best End-of-trip facilities including access to bike racks, showers, hair dryers and towels Do you have a passion for leading teams and organisations through changing their ways of working through leveraging agile mindsets and values? What will your typical day look like? Drive the delivery performance from planning through to execution by adapting and applying methodologies to different client environments. Provide high quality effective leadership to client teams using data & business analysis skills to improve business performance and impact team performances. Developing an agile delivery framework a per the strategy of the centre of excellence (by combining Lean, Design Thinking, DevOps and Agile ) Act as a Subject Matter Expert in agile development methodologies and Enterprise Agility frameworks (Scrum, Kanban and Scaled Agile) and all stages of project life cycle Set up Dashboards to report the project progress to Client and Senior Management teams. Distributed Agile delivery setup and implementation Coaching agile scrum masters, product owners, C level leaders and business teams Work in a highly collaborative environment with a diverse range of people, clients and industries Play an integral role in defining our approach to how clients can evolve and focus on building their enterprise agility capabilities Be an active member of the agile community (both internally and externally) and build eminence through facilitating training, writing thought leadership, and attending conferences and meet-ups About the team With the repeated success of agile achieving faster, smarter, and cheaper customer outcomes, large enterprises have realised the need to adopt these ways-of-working across the full organisation which we call Enterprise Agility. Our enterprise agility practice works with clients to look at how they organise themselves, how they can better work to deliver great customer outcomes, while shifting culture and mindsets that foster high performance in organisations. An evolution that started with teams, scaling across programs/portfolio, and now for the entire enterprise, AGILE has now widely been recognised as a way-of-working that enables you to define, plan, and execute against outcomes. Enough about us, let's talk about you. We are looking for change agents, who know how to get stuff done, and have fun while doing it. Specifically: Have exceptional ability to communicate and collaborate A tenacity for solving challenging problems and are naturally curious Embodies the agile mindset, values and principles and how to enact agile change at all levels Can contextualise how agile can work in a range of different client contexts Understands the big picture; but can also work collaboratively with teams Experience with a range of approaches (lean, agile, design thinking) and frameworks An understanding of how to effectively operate within scaled environments Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. We're committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we're leading the way to shape an environment where everybody can thrive. We are proud to have been recognised for our efforts in inspiring change and accelerating progress - check out our careers site for recent recognition in this space. Next Steps Sound like the sort of role for you? Apply now. #cons By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. At Deloitte, we know we're at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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Work type
Full-Time
Keyword Match
... the project progress to Client and Senior Management teams. Distributed Agile delivery setup and ... of agile achieving faster, smarter, and cheaper customer outcomes, large enterprises have realised the need to ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Consumer Business Operational Risk and Control Manager

Citi Australia

The Consumer Business Operational Risk & Control Manager is responsible for the execution of the first line of defense Risk framework for the Consumer Operations Division. This role has end to end oversight of controls including project risk and risk in change and monitoring key controls to ensure they delivered desired objectives. This role will have a close working relationship with second and third lines of defense in Risk as well as seniors executives across the Australia Global Consumer Group. As a key stakeholders the role requires close partnership with the Cards and consumer lending Leadership team and requires effective engagement and relationship skills to influence and deliver appropriate business solutions whilst ensuring internal policy and external regulatory requirements are satisfied. Qualifications: 4+ years of control and/or project experience High attention to detail and quality Demonstrated analytical and problem-solving skills. Consistently demonstrates clear and concise written and verbal communication skills Experience in creating and implementing processes that result in improved business performance Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view Education: Bachelor's/University degree or equivalent experience When you work at Citi, you will be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and use the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi Australia is an Employer of Choice for Women and supports a flexible work environment. Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy ------------------------------------------------- Job Family Group: Compliance and Control ------------------------------------------------- Job Family: Business Control ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
The Consumer Business Operational Risk & Control Manager is responsible for the execution of the first line of defense Risk framework for the Consumer Operations Division. This role has end to end oversight of controls ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

People and Culture Manager (3 mth contract) 2 days/week

TransAction Solutions (TAS)

The People and Culture Manager will assist with reviewing and documenting policies and practices for the integration and alignment of 2 companies. The purpose is to create a 'one company' approach across the full People and Culture function. The role's primary focus is to assist with the integration, working closely with the People and Culture team. Initially, the requirement is for 2 days per week for 3 months. The role will also assist the People and Culture team across general HR matters if there is capacity. As the role progresses, there may be opportunity to broaden the role and extend beyond 3 months.

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Work type
Part Time
Keyword Match
The People and Culture Manager will assist with reviewing and documenting policies and practices for the integration and alignment of 2 companies. The purpose is to create a 'one company' approach across the full People ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Service Designer

Macquarie Group

Join our innovative and collaborative team and deliver human-centred solutions across the entire Macquarie Group. We are looking for a junior Service Designer who is also comfortable wearing a Business Analyst hat. In this role, you will be responsible for designing user experiences for a wide range of services throughout the organisation. You will use Service Design tools such as journey mapping and service blueprints to understand and reimagine the interaction between the customers of a service and the service providers. To design customer centred solutions, you will utilise research practices including empathy interviews, immersion, prototyping, and desk research. Ideally, you will be: a designer that strives for excellence and is a passionate advocate for our users a problem solver who loves big challenges and tackles them in a collaborative and visual way well versed in Design Thinking and mapping the end-to-end user experience an excellence communicator, comfortable with presenting to senior audiences and adept at using creative ways to simplify complexity a team-player that is comfortable collaborating with developers, product owners, and wider project stakeholders. You will also bring a genuine enthusiasm for continuous learning, regularly open to seeking feedback, and thrive in a fast-paced environment. We value potential over experience, tenacity over perfection, and a T-shaped skillset over deep expertise. You will be working with a diverse team of transformation specialists who share these values. Together you will work with a wide range of stakeholders throughout the organisation and across multiple regions around the world. If the above sounds like the right opportunity to further your career, apply via the link below or get in touch with nicky.bell@macquarie.com for more information. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... blueprints to understand and reimagine the interaction between the customers of a service and the service providers. To design customer centred solutions, you will utilise research practices including empathy interviews ...
3 days ago Details and apply
3 days ago Details and Apply
NSW > Sydney

SAP Finance/FICO Senior Consultant/Manager

Deloitte

SAP Finance Senior Consultant Salary packaging - to suit your personal and financial circumstances Buy and sell leave - purchase up to 6 weeks of extra annual leave. Subsidised professional qualifications From day one at our firm you'll be considered part of the Deloitte community and our development and career progression framework will help you develop the skills and capabilities you need to succeed - in every sense of the word. What will your typical day look like? We are seeking talented SAP Senior Consultants to become critical members of Deloitte's growing SAP practice. These roles will be project based, working on a client site, supporting them throughout the whole project life cycle from Blueprint to Go Live and Support. This will include technical configuration, process design, workshop facilitation and documentation. Leverages proven methods and tools (e.g., Agile, ITIL) to develop an informed perspective on a client's business issue and chart project activities accordingly Executes projects using Agile techniques to accelerate the pace and efficiency of solution development Gathers data and determines priority criteria to build an integrated roadmap that addresses all facets of an implementation Understands the interaction of business processes and supporting technology and can explain it in business terms to both technical and nontechnical audiences You will be involved in educating client and Deloitte users in the systems and their application in the business, including the development of team members to ensure they understand the system and develop skills and capability to support the Finance team across a number of future projects Builds depth and breadth of package modules; applies best practice external tools to deliver leading functionality Viewed as subject matter expert on a suite of modules and related business processes; Identified as an expert go-to person within Consulting and client. Outside of your client facing and advisory work, you will also play a pivotal role in shaping the future of Deloitte's SAP practice. We are looking for the leaders of the future, and we want every consultant to have the potential to make it to the top. As an organisation, we continue to grow faster than our rivals by continually challenging what we do and how we do it. About the team Deloitte Enterprise Application SAP practice helps clients solve complex business issues by combining process and industry knowledge with deep expertise in enabling technologies and packaged software and this team is expanding rapidly Enough about us, let's talk about you. You will ideally have previous experience working in a consulting environment, with strong client relationship and service delivery skills. Additionally, you will have the following: In-depth knowledge and experience implementing SAP S/4HANA. You should be able to clearly articulate the differences between SAP ECC and SAP S/4HANA and have an awareness of the new technology underlying SAP's roadmap for financials e.g. Multi-Bank Connectivity, Advanced Financial Closing etc. Deep configuration knowledge of the Finance modules (General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting), Banking and Project System and/or Controlling modules (Cost Centre Accounting, Internal Orders, Product Costing/Material Ledger and Profitability Analysis) Understanding of key integration points with Sales, Supply Chain, Procurement, Human Capital and Reporting solutions Able to facilitate workshops and resolve complex client issues specifically focused on how the technology will enable the simplification and standardisation of finance (and related) business processes, using a Fit-to-Standard approach Experience in documentation of the Finance Solution architecture and design elements to support the business, including blueprint documents that consider elements of Security and Controls, Integrations, Developments, Reports, Customisation, including functional specifications and testing of subsequent developments. Why Deloitte? At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. We're committed to continually building a safe and respectful workplace,where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we're leading the way to shape an environment where everybody can thrive. We are proud to have been recognised for our efforts in inspiring change and accelerating progress - check out our careers site for recent recognition in this space. Next Steps Sound like the sort of role for you? Apply now. If you have any questions or wish to have a private conversation about this role, contact Flavia Gentile from the Talent Acquisition t­­­eam­. We'd love to hear from you! By applying to this job, you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte employee experience globally. At Deloitte, we know we're at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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Work type
Full-Time
Keyword Match
... You will ideally have previous experience working in a consulting environment, with strong client relationship and service delivery skills. Additionally, you will have the following: In-depth knowledge and experience ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Manager - M&A Tax

KPMG

Senior Manager - M&A Tax Work with some of the largest and most respected International and Australian businesses Immerse yourself in an inclusive, diverse and supportive culture Collaborate with sector and technical tax experts to grow your knowledge and network KPMG is one of the most trusted and respected global professional services firms. Our people collaborate, share their expertise and innovate as we partner with clients to solve complex challenges, empower change and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Why us and why now? The Deal Advisory Tax team is a market leading, dynamic, fun team that works on the most significant transactions in the Australian market. Our clients cover the breadth of the market, including private equity, infrastructure, property, financial services and everything in between. Be prepared to work on projects that make the front page of the news! We are looking for motivated and talented people to be part of the team. Currently, we're Recruiting for a Senior Manager to join our team in either Melbourne or Sydney. Your opportunity You will be exposed to a wide variety of day-to-day tasks, whilst working directly and autonomously with our clients, including: Tax due diligence - identifying the tax exposure of a deal and how it may be mitigated, with clear focus on risk assessment. Structuring an acquisition or disposition - advice on the tax consequences of individual acquisitions, joint ventures and divestments in order to help design tax-efficient deal structures. Tax modelling - assistance in forecasting post-deal tax liabilities in business models. Vendor assistance - preparation of vendor side documentation and tax advice on the tax implications of the sale of a business, including pre-deal reorganisation measures and settlement of historic tax risks. Post-deal integration - helping clients reconcile their tax positions and those of the acquired business. ATO and FIRB liaison - assisting to respond to questions from the ATO and FIRB in relation to proposed transactions. How are you extraordinary? This role will suit either a Finance/Accounting/Law professional, ideally with recent experience in M&A/ transactional tax. A commitment to client service with a proven track record of developing strong relationships with clients. Strong tax technical skills. Demonstrated Senior Leadership capability with a complex organization Excellent written and verbal communication skills. Ability to work in a team environment, supervise and mentor team members. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to flexibility allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... of the most trusted and respected global professional services firms. Our people collaborate, share their ... the team. Currently, we're Recruiting for a Senior Manager to join our team in either Melbourne or Sydney. ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

M&A Tax - Director, Senior Manager, Manager and Senior Consultant

KPMG

Work with some of the largest and most respected International and Australian businesses Immerse yourself in an inclusive, diverse and supportive culture Collaborate with sector and technical tax experts to grow your knowledge and network KPMG is one of the most trusted and respected global professional services firms. Our people collaborate, share their expertise and innovate as we partner with clients to solve complex challenges, empower change and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Why us and why now? The Deal Advisory Tax team is a market leading, dynamic, fun team that works on the most significant transactions in the Australian market. Our clients cover the breadth of the market, including private equity, infrastructure, property, financial services and everything in between. Be prepared to work on projects that make the front page of the news! We are looking for motivated and talented people to be part of the team. Our current opportunities include Senior Consultants, Managers, Senior Managers and Directors across Sydney and Melbourne. Your opportunity You will be exposed to a wide variety of day-to-day tasks, whilst working directly and autonomously with our clients, including: Tax due diligence - identifying the tax exposure of a deal and how it may be mitigated, with clear focus on risk assessment. Structuring an acquisition or disposition - advice on the tax consequences of individual acquisitions, joint ventures and divestments in order to help design tax-efficient deal structures. Tax modelling - assistance in forecasting post-deal tax liabilities in business models. Vendor assistance - preparation of vendor side documentation and tax advice on the tax implications of the sale of a business, including pre-deal reorganisation measures and settlement of historic tax risks. Post-deal integration - helping clients reconcile their tax positions and those of the acquired business. ATO and FIRB liaison - assisting to respond to questions from the ATO and FIRB in relation to proposed transactions. How are you extraordinary? This role will suit either a Finance/Accounting/Law professional, ideally with recent experience in M&A/ transactional tax. A commitment to client service with a proven track record of developing strong relationships with clients. Strong tax technical skills. Excellent written and verbal communication skills. Ability to work in a team environment, supervise and mentor team members. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to flexibility allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... the most trusted and respected global professional services firms. Our people collaborate, share their ... current opportunities include Senior Consultants, Managers, Senior Managers and Directors across Sydney and Melbourne ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Manager/Senior Consultant - Stamp Duty

KPMG

Senior Manager - M&A Tax Work with some of the largest and most respected International and Australian businesses Immerse yourself in an inclusive, diverse and supportive culture Collaborate with sector and technical tax experts to grow your knowledge and network KPMG is one of the most trusted and respected global professional services firms. Our people collaborate, share their expertise and innovate as we partner with clients to solve complex challenges, empower change and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Why us and why now? The KPMG Stamp Duty team is a market leading, dynamic, fun team that works on the most significant transactions in the Australian market. Our clients cover the breadth of the market, including private equity, infrastructure, property, financial services and everything in between. Be prepared to work on projects that make the front page of the news! We are looking for motivated and talented people to be part of this story. While our teams are centered in Melbourne and Sydney, we have several team members working remotely and would support remote working for an exceptional candidate. Your opportunity You will be exposed to a wide variety of day-to-day tasks, whilst working directly and autonomously with our clients, including: Tax due diligence - identifying the duty and land tax exposures of a deal and how it may be mitigated, with clear focus on risk assessment and clear communication. Structuring an acquisition or disposition - advising on the duty consequences of individual acquisitions, joint ventures and divestments in order to help design tax-efficient deal structures. Tax modelling - assisting with forecasting ongoing liabilities in business models. Vendor assistance - preparation of vendor side documentation and tax advice on the tax implications of the sale of a business, including the potential duty issues arising in pre-deal reorganization measures and settlement of historic tax risks. Post-deal implementation - identifying duty obligations and efficiently managing lodgements, reviews and objections. Revenue Office liaison - liaising with revenue offices and preparing submissions for rulings or other engagement with the authorities during the transaction lifecycle In addition, you will build ongoing relationships with a wide range of clients, particularly in the property, energy and natural resources, financial services and funds industries providing highly valued advice and assistance with duty and land tax compliance, planning and disputes resolution. How are you extraordinary? This role will suit either a Finance/Accounting/Law professional, ideally with significant recent experience in duty in an M&A/ transactional tax environment. A commitment to client service with a proven track record of developing strong relationships with clients. Extensive experience leading and developing high performing teams Strong technical skills and demonstrated ability to problem solve. Excellent written and verbal communication skills - able to clearly identify and distil complex issues for a sophisticated audience. Ability to work in a team environment, supervise and mentor team members. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to Flexibility allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
Senior Manager - M&A Tax Work with some of the largest and most respected International ... one of the most trusted and respected global professional services firms. Our people collaborate, share their expertise and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Accountant / Assistant Manager - External Audit

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive, disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. The auditing world is changing and we want you to come help us change it. Standardisation, automation and digitalisation is the future of audit at KPMG. Questioning 'why' is the environment we encourage and where our people strive. KPMG want you to have the ability to challenge the way things were done in the past while working on multiple industries and high profile brands - because we believe 'if you never stretch, you never grow!' Joining us means you will be part of an agile and flexible working environment that can offer you best in class learning and personal development opportunities. Not to mention an array of benefits including annual flu vaccinations, volunteer leave, discounted health insurance, MS Office for home products and a load of retail discounts. The Audit & Assurance team provides value to our clients through the delivery of specialised quality audit and assurance services. We collaborate with a broad range of clients including ASX listed organisations, private companies and family businesses. The nature of the work we do in Audit has an immediate impact on the lives of our clients. By sharing this journey, we create unique connections that offer endless opportunities to continue making a difference. Each day, we work with some of the most exciting, innovative and important businesses in Australia. We provide specialised services that enable our clients to focus on their growth journey, as they change the landscape of our economy. Come and be a part of our dynamic, fast growing, market leading team who is committed to helping our clients succeed Due to growth within our existing client base, we currently have opportunities in our market leading External Audit division across the Senior Accountant and Assistant Manager levels. Your Opportunity Be accountable for leading and managing engagements of high profile clients and all aspects of audit delivery, client service and business development Be responsible for executing advisory related engagements Provide inspirational and engaging leadership to grow and develop our talent Form strong relationships with our prestigious audit clients and play a key role in the delivery of quality assurance and reporting Benefit from career building experiences through your work on some of the largest audit clients Enjoy a journey offering considerable scope to grow through our structured future leadership program Look forward to capitalising on interesting career opportunities on offer through our Global network of offices How are you Extraordinary As the successful candidate you will: Be CA/equivalent qualified Experience working across Private and Corporate clients is not essential, however is desired Bring a proven track record of high performance and success Have gained strong IFRS skills Possess exceptional problem solving and analytical skills Possess highly developed written and verbal communication skills Possess demonstrated team leadership abilities The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... innovative and important businesses in Australia. We provide specialised services that enable our clients to focus on their growth ... the Senior Accountant and Assistant Manager levels. Your Opportunity Be accountable ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Assistant Managers & Managers | Parramatta & Penrith | Tax, Business Services & Accounting.

KPMG

Multiple roles available across multiple offices (Parramatta, Penrith) Offering flexible work arrangements Work for a great team that offer Development & Career Progression opportunities KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Enterprise Tax, Transactions and Accounting supports clients to look ahead to see how their business decisions can be affected by tax legislation. More than ever before, tax is playing a vital role in shaping political and business agendas as the world faces rapid globalization and increased competition. In this new world of tax, clients rely on KPMG to help them achieve competitive advantage. We are equipped to decisively deliver new ways of thinking, big-picture perspectives and acute insights that help clients make informed choices to deal with complex issues. Your Opportunity Due to continued growth, we are now looking to recruit for Assistant Managers & Managers into our team . In this role you will: Provide tax and accounting advice and solutions to a diverse portfolio which includes family groups, trusts and partnerships, foreign subsidiaries and mid-market companies Further develop your technical expertise working across services including tax and accounting compliance and business/tax advisory Play a key role across the full scope of client engagements including regular client contact and attending client presentations and meetings with senior leaders As a Manager you can also expect to be accountable for your own portfolio of high-profile clients that you will form strong relationships with, you will manage all aspects of the client service delivery and business development as well as lead and work with a high powered and driven team. As an Assistant Manager you will develop into a mentor to less experienced team members and encourage their continued professional development. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Experience in tax, accounting or business services ideally from either a Big 4 or mid-tier professional services firm Relevant tertiary qualifications such as CA or CPA. We will also consider people currently studying but not yet qualified Experience in private clients / middle market Solid tax and accounting technical / systems capabilities Strong interpersonal, communication and presentation skills with a client centric approach to your work and a keenness to understand your clients' business Strong networking skills and ability to build relationships. A focus on personal growth through professional studies such as a business degree, a Master of Coaching Psychology, Positive Psychology or equivalent Ideally, you will have built your experience in a complex business development environment You will have developed rewarding and trusted business relationships and networks Your ability to relate to people and understand motivations and drivers will have been key to your success in leading and/or influencing at a senior executive or partner level A deep expertise and passion for facilitating and presenting to diverse groups, including one-on-one and group/team coaching, preferably gained in a professional services firm and/or large corporate. The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... are now looking to recruit for Assistant Managers & Managers into our team . In this role you ... with, you will manage all aspects of the client service delivery and business development as well as lead and work ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Newcastle & Hunter

Senior Manager/Director - Enterprise Tax, Transactions and Accounting

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and innovate as we partner with clients to solve complex challenges, empower change, drive disruption and enable growth. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. Who are we? KPMG Enterprise is a specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market. We work with established entrepreneurs, family businesses, high net wealth individuals, not-for-profits, and fast-growing companies to build thriving organisations. By bringing our diverse expertise together, we give our clients the confidence to focus on the things that will truly make an impact and help them grow. Why now and why us? The Enterprise Tax Transactions and Accounting team works with some of the most exciting, innovative and important businesses in Australia. We're dedicated to working with private and middle market clients, supporting their growth journey as they change the landscape of our economy. From family groups to high net-wealth individuals and entrepreneurs' to fast growing dynamic start-ups and listed companies, our team are trusted advisers with specialist expertise and a commercial, innovative approach. Your Opportunity. Entering an exciting period of growth and we're looking for experienced practitioners to join our team. Our market is changing, our clients' needs are changing, and technology is making that change faster than ever before. Come and be part of this evolution and a dynamic, fast growing, market leading team who are passionately committed to helping our clients succeed in rising to this challenge. As a Senior Manager/Director in our Enterprise Tax, Transactions, and Accounting team you will: Provide tax and accounting advice and solutions to a diverse portfolio which includes family groups, trusts and partnerships, foreign subsidiaries and mid market companies Further develop your technical expertise working across services including tax and accounting compliance and business/tax advisory Play a key role across the full scope of client engagements including regular client contact and attending client presentations and meetings with senior leaders Be a mentor to other less experienced team members and encourage their continued professional development. To be successful in this position, you will be an experienced professional services advisor with: Six to eight years of experience in a professional services environment CA or equivalent qualification Tertiary qualification in accounting, finance, or economics Have highly developed written and verbal communication skills Have demonstrated team leadership abilities, and a willingness to be bold Have an enthusiastic, innovative growth mindset Have strong communication and interpersonal skills and a history of exceptional client service. What we offer you: We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We are committed to make a difference by contributing to the development of sustainable transport, energy, water and telecommunications infrastructure projects for building a stronger and more prosperous Australia. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Hear from our people: https://youtu.be/LFlSknC4b1I

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Work type
Full-Time
Keyword Match
... in rising to this challenge. As a Senior Manager/Director in our Enterprise Tax, Transactions, and Accounting ... develop your technical expertise working across services including tax and accounting compliance and ...
2 days ago Details and apply
2 days ago Details and Apply
NSW > Newcastle & Hunter

Assistant Managers & Managers | Newcastle| Enterprise

KPMG

Multiple roles available Offering flexible work arrangements Work for a great team that offer Development & Career Progression opportunities KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Enterprise Tax, Transactions and Accounting supports clients to look ahead to see how their business decisions can be affected by tax legislation. More than ever before, tax is playing a vital role in shaping political and business agendas as the world faces rapid globalization and increased competition. In this new world of tax, clients rely on KPMG to help them achieve competitive advantage. We are equipped to decisively deliver new ways of thinking, big-picture perspectives and acute insights that help clients make informed choices to deal with complex issues. Your Opportunity Due to continued growth, we are now looking to recruit for Assistant Managers & Managers into our team . In this role you will: Provide tax and accounting advice and solutions to a diverse portfolio which includes family groups, trusts and partnerships, foreign subsidiaries and mid-market companies Further develop your technical expertise working across services including tax and accounting compliance and business/tax advisory Play a key role across the full scope of client engagements including regular client contact and attending client presentations and meetings with senior leaders As a Manager you can also expect to be accountable for your own portfolio of high-profile clients that you will form strong relationships with, you will manage all aspects of the client service delivery and business development as well as lead and work with a high powered and driven team. As an Assistant Manager you will develop into a mentor to less experienced team members and encourage their continued professional development. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Experience in tax, accounting or business services ideally from either a Big 4 or mid-tier professional services firm Relevant tertiary qualifications such as CA or CPA. We will also consider people currently studying but not yet qualified Experience in private clients / middle market Solid tax and accounting technical / systems capabilities Strong interpersonal, communication and presentation skills with a client centric approach to your work and a keenness to understand your clients' business Strong networking skills and ability to build relationships. A focus on personal growth through professional studies such as a business degree, a Master of Coaching Psychology, Positive Psychology or equivalent Ideally, you will have built your experience in a complex business development environment You will have developed rewarding and trusted business relationships and networks Your ability to relate to people and understand motivations and drivers will have been key to your success in leading and/or influencing at a senior executive or partner level A deep expertise and passion for facilitating and presenting to diverse groups, including one-on-one and group/team coaching, preferably gained in a professional services firm and/or large corporate. The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... are now looking to recruit for Assistant Managers & Managers into our team . In this role you ... with, you will manage all aspects of the client service delivery and business development as well as lead and work ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

ServiceNow Solution Architect (Manager)

KPMG

Choose the way you want to work by embracing our flexible work arrangements Grow and develop the ServiceNow portfolio across all sectors Use your innovative mindset and passion for problem solving enabled through technology KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Your Opportunity Understand client requirements and take ownership of the Solution development and deployment approach. Evaluate, communicate, and coordinate the functional and technical impacts of the solution. Work with internal business teams (integrations, data migrations, etc.) to understand and gather their approach for the solution. Lead initiatives that require coordination with other systems, both internally and to external vendors. Develop and manage client relationships, support business development activities such as but not limited to proposal development and other pursuit activities at clients. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: ServiceNow Architecture and Implementation Experience ServiceNow certifications Ability to present IT solutions within business context Exposure to broad range of IT systems and domains The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... for problem solving enabled through technology KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

M&A Tax Director/ Senior Manager - Infrastructure & Real Estate

KPMG

Immerse yourself in an inclusive, diverse and supportive culture Work with some of the largest and most respected International and Australian businesses Collaborate with sector and technical tax experts to grow your knowledge and network KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Corporate Tax Deals team offers a range of tax services to corporate and private equity investors to help with local and cross-border transactions. The Corporate Tax Deals team is a national, market-leading, team that assists clients with all aspects of corporate transactions, from financial and tax due diligence to tax structuring, debt advice, sell and buy side M&A assistance and corporate tax assistance. This market leading national team has undergone significant growth over the last two years and due to ongoing success, continues to expand. As a result, we require a talented individual to join the team as an Associate Director in our Melbourne office. Your opportunity You will be exposed to a wide variety of day-to-day tasks, whilst working directly and autonomously with our clients, including: Tax due diligence - identifying the tax exposure of a deal and how it may be mitigated, with clear focus on risk assessment. Structuring an acquisition or disposition - advice on the tax consequences of individual acquisitions, joint ventures and divestments in order to help design tax-efficient deal structures. Tax modelling - assistance in forecasting post-deal tax liabilities in business models. Vendor assistance - preparation of vendor side documentation and tax advice on the tax implications of the sale of a business, including pre-deal reorganisation measures and settlement of historic tax risks. Post-deal integration - helping member firms' clients reconcile their own tax positions and those of the acquired business. How are you extraordinary? This role will suit either a Finance/Accounting/Law professional with recent experience in M&A/transactional tax. A commitment to client service with a proven track record of developing strong relationships with clients. Strong tax technical skills. Excellent written and verbal communication skills Ability to work in a team environment, supervise and mentor team members The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... clients, our people and our communities. KPMG's Corporate Tax Deals team offers a range of tax services to corporate and private equity investors to help with local and cross-border transactions. The Corporate Tax Deals ...
4 months ago Details and apply
4 months ago Details and Apply
NSW > Sydney

Energy Structured Finance and Principle Investment Origination, Senior Manager

Macquarie Group

Bring your passion for the Energy industry and adjacent markets and take on a client facing originator role. Drawing on your existing industry background and experience in commercial origination and execution, you will be proactively developing and building new client and transaction opportunities with the ability to combine capability sets such as structured asset finance and principal equity investments across a broad range of verticals including electricity, gas, renewables, energy efficiency and carbon. You will have existing client relationships and demonstrate the ability to independently expand the client list and innovate the products and solutions we can provide. You will demonstrate success in this role through the ability to deliver commercial outcomes and independently manage the end-to-end transaction process on both a client facing and internal facing front. This role will suit those with a keen interest in energy and environmental markets, a strong commercial drive and outcome focus, passion for innovating and exploring new markets and opportunities in a client-focused setting, and the ability to draw on a diverse range of skills and capabilities. To be successful in the role, ideally you will come with: 7+ years of experience in the Energy industry or adjacent markets Well established industry relationships and a proven track record of successful execution and innovation in the Energy finance space. Strong financial literacy including ability to interpret financial statements and forecasts, and assess credit and equity risk Strong financial modelling skills in Excel Demonstrated experience in client facing delivery of transactions or projects Demonstrated experience in independent origination and development of new opportunities About Specialised and Asset Finance The Specialised and Asset Finance Division, part of the Commodities and Global Markets Group, provides innovative and traditional capital, finance and related services to clients operating in selected international markets. leasing and asset finance tailored debt and finance solutions principal equity investments asset remarketing, sourcing and trading. About Commodities and Global Markets Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... the Commodities and Global Markets Group, provides innovative and traditional capital, finance and related services to clients operating in selected international markets. leasing and asset finance tailored debt and ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Illawarra & South Coast

Senior Accountant/ Assistant Manager/ Manager- External Audit

KPMG

We currently have openings for Senior Accountants on a contract basis Accepting working holiday visa's Challenging and complex work across a broad range of clients, including mid-market, start-ups and private clients KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and innovate as we partner with clients to solve complex challenges, empower change, drive disruption and enable growth. We are always on the look out for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. Who are we? KPMG Enterprise is a specialist division of KPMG Australia, dedicated to advising the emerging, private and mid-market. We work with established entrepreneurs, family businesses, not-for-profits, and fast-growing companies to build thriving organisations. By bringing our diverse expertise together, we give our clients the confidence to focus on the things that will truly make an impact and help them grow. Why now and why us? Every day we work with some of the most exciting, innovative and important businesses in Australia. We provide specialised services that enable our clients to focus on their growth journey, as they change the landscape of our economy. Our market is changing, our client's needs are changing, and technology is making that change faster than ever before. Come and be part of this change and a dynamic, fast growing, market leading team who is passionately committed to helping our clients succeed in rising to this challenge. The nature of the work we do in enterprise has an immediate impact on the lives of our clients. By sharing this journey, we create unique connections that offer endless opportunities to continue making a difference. The Enterprise Audit & Assurance team provides value to our clients through the delivery of specialised quality audit and assurance services. We collaborate with a broad range of clients including those in the ASX 300+, private companies, start-ups, established entrepreneurs and family business sectors. Your Opportunity As a member of the KPMG Enterprise team, you can count on working with diverse Clients and interesting engagements from day one. You can also count on a team culture that's high quality and high care when it comes to your career development and the flexibility needed to achieve a healthy balance between work and life. As a Senior Accountant or Assistant Manager: Your Client interaction will see you working directly with CFO's, COO's and a variety of financial teams You'll contribute at all stages of Engagements and Client interactions from scoping through to reporting and completion You'll grow your in-charge exposure, leading teams and overseeing workflow and quality outcomes You'll play a key role in coaching and mentoring junior team members and identifying development opportunities in client Are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. External audit experience ideally from either a Big 4 or mid-tier professional services firm Have started or completed ACCA, CA and/or CPA (ideally CA) Solid understanding of external audit processes and methodologies Knowledge across accounting frameworks such as IFRS A client centric approach to your work with a keenness to understand your clients business Possess exceptional problem solving and analytical skills Excellent communication skills, both verbal and written and you will be a team player Strong networking skills and ability to build relationships. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... important businesses in Australia. We provide specialised services that enable our clients to focus on their ... life. As a Senior Accountant or Assistant Manager: Your Client interaction will see you working directly ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Senior Accountant/Assistant Manager- Enterprise External Audit

KPMG

Join KPMG's Enterprise Audit Talent Community and start planning your future We do our best work together Learn how we value, celebrate and support our employees KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. Why join our External Audit Talent Community? While we navigate through this very difficult and challenging time, KPMG will be pausing on immediate hiring decisions to focus on the health and wellbeing of our people. In line with our values “For better” we are committed to taking a long term view with our recruitment, to make KPMG a better firm for future generations. We do our best work together, so if you're interested in joining our team and building a future with KPMG, we still want to hear from you. Relationships are important and sometimes they take time. Joining our Talent Community is an opportunity for us to get to know each other. We'll help you understand if KPMG is the place for you and, if it is, we'll work together to identify the right roles and teams for when the time is right for you to make the move. At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. How are you Extraordinary As the successful candidate you will: Be CA/equivalent qualified Experience working in a similar role within a professional services environment Bring a proven track record of high performance and success Have gained strong IFRS skills Possess exceptional problem solving and analytical skills Possess highly developed written and verbal communication skills Possess demonstrated team leadership abilities The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency (WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary! To join our Talent Community, please click Apply Now.

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Work type
Full-Time
Keyword Match
... value, celebrate and support our employees KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients ...
8 months ago Details and apply
8 months ago Details and Apply
NSW > Sydney

Manager - Associate Director for Transaction Services

KPMG

Market leading Big four - a place to grow & develop We'll have you working with Australia's most respected companies from day one Immerse yourself in an inclusive, diverse and supportive culture KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Deal Advisory practice is a leading corporate finance adviser in Australia, across its lines of business - Mergers & Acquisitions, Valuations, Infrastructure & Projects, Restructuring, Transaction Services and Debt Advisory Services. Our Transaction Services team has extensive experience in providing financial due diligence and related services to help clients assess, plan and manage acquisitions, mergers, divestments and initial and secondary debt and equity offerings. Your New Role We now have an opportunity for an experienced individual to join the team in the position of Manager or Associate Director . This is an excellent opportunity to join one of the leading corporate advisors in Australia and worldwide and to develop your skills in a diverse range of industries. Having worked within a professional services firm or corporate environment, you will be involved in and run end-to-end projects in relation to: Pre deal evaluations Vendor assistance Strategic and commercial intelligence Financial due diligence Vendor due diligence Capital markets assistance Regulatory reporting e.g. ASX listing Synergy assessment Working capital mechanism reviews Sale and Purchase Agreement support Integration assistance Post deal effectiveness reviews You bring to the role Degree in Commerce or Finance and a professional accounting qualification Strong technical skills backed by a commercial flair and ability to interpret financial models The ability to build robust relationships at all levels, internally and externally A desire to contribute to team success along with a motivated and dedicated work ethic The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... to join the team in the position of Manager or Associate Director . This is an excellent ... range of industries. Having worked within a professional services firm or corporate environment, you will be involved ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Data and Insights Hub Manager

Lion

We are currently looking for a Data & Insights Hub Manager to join our team. Based at our Sydney Olympic Park offices, you will report to our Data & Reporting COE Director. In this role you will continue to build our cross-skilled, agile development team and ensure that all BAU, Continuous Improvement (CI) and Strategic data & reporting development meets business needs and priorities. You will manage the allocation of Data Hub resources to support effective strategic, CI sprint delivery and BAU demands, as well as championing a high growth culture and empowering your Data Hub team members. You will leverage your proven strengths in negotiating and influencing to drive outcomes, combined with the ability to empower your team to achieve. Your experience managing Agile and Business Intelligence (BI) or Corporate Performance Management (CPM) teams, along with your expertise in modern data will see you go far in this role. Your foundations in data, BI , CPM and Business Warehouse will compliment your strong leadership capabilities. As we bring exciting new capabilities to Lion, this is an opportunity where you can make a tangible impact and create your legacy. We believe in our people to achieve something outstanding. By challenging ourselves to make a difference, we make our experience at Lion the best it can be. Empower yourself to achieve - start a conversation with us today.

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Work type
Full-Time
Keyword Match
... We are currently looking for a Data & Insights Hub Manager to join our team. Based at our Sydney Olympic Park ... and Business Intelligence (BI) or Corporate Performance Management (CPM) teams, along with your expertise in ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Manager - GMS DDX Tax

KPMG

Immerse yourself in an inclusive, diverse and supportive culture. Great opportunity to use technology and innovation to provide value to clients Sydney CBD Location - flexible working available KPMG is one of the most trusted and respected global professional services firms. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Tax division are looking for a highly motivated consultant to join the Global Mobility Services team in our Tax Advisory Services team. It is the DDX team's responsibility to bring value-add services to our clients through the provision of technical tax compliance services and data analytics within our Tax division. Your new role The purpose of your new role will be to deliver technical compliance services to clients and to support our key service offerings in our Global Mobility Services team. Our Global Mobility Services DDX team helps clients manage their individual income tax obligations and the regulatory tax compliance for their internationally mobile workforce. Your role will involve: • Leveraging data delivery tools and technology to provide value and deliver tax returns in an accurate and timely manner • Innovate and support continuous improvement initiatives in compliance and processing based activities • Ensure tax compliance deliverables are technically accurate and prepared to a high standard on a timely basis, finalized and submitted within agreed timeframes • Work with other groups to ensure the smooth execution of all compliance activities You bring to the role • Tertiary Qualification of any discipline • Demonstrated experience with Income taxation. Successful candidates will also have exposure managing high performing teams. Experience with Tax matters relating to expatriates will be highly valued. • Strong interpersonal, collaborative and influencing skills and the ability to motivate and develop peers and direct reports. • An honest, ethical approach to business which will provide a natural fit with KPMG's values The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

Read More
Work type
Full-Time
Keyword Match
... Location - flexible working available KPMG is one of the most trusted and respected global professional services firms. We are looking for talented people who share our purpose of inspiring confidence and empowering ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Manager - Associate Director - Transaction Services (Sydney or Melbourne)

KPMG

Managers & Associate Directors - Transaction Services Market leading Big four - a place to grow & develop We'll have you working with Australia's most respected companies from day one Immerse yourself in an inclusive, diverse and supportive culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Business today is under more pressure than ever to deliver better, lasting results for stakeholders. In KPMG's Deal Advisory business , we think like an investor, looking at how opportunities to buy, sell, partner, fund or fix a company can add and preserve value. Today's deals do not happen in a vacuum. KPMG's integrated team of specialists work at deal speed to help find and drive value throughout the deal and transformation lifecycle. Our market leading Transaction Services team has extensive experience in providing financial due diligence and other deal related services to help clients assess, plan and manage acquisitions, mergers, divestments and initial and secondary debt and equity offerings. Your New Role We now have an opportunity for experienced individuals to join the team in a range of positions across Executive, Manager & Associate Director levels. This is an excellent opportunity to join one of the leading corporate advisors in Australia and to develop your skills in a diverse range of industries. Having worked within a professional services firm or corporate environment, you will be involved in and run end-to-end projects in relation to: Financial due diligence Vendor assistance Vendor due diligence Capital markets reporting Synergy assessment Sale and Purchase Agreement support Integration assistance You bring to the role Degree in Commerce or Finance and a professional accounting qualification Strong technical skills backed by a commercial flair and ability to interpret financial models Experience of data & analytics in a deal context The ability to build robust relationships at all levels, internally and externally A desire to contribute to team success along with a motivated and dedicated work ethic The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
Managers & Associate Directors - Transaction Services Market leading Big four - a place to grow ... range of industries. Having worked within a professional services firm or corporate environment, you will be ...
5 months ago Details and apply
5 months ago Details and Apply
NSW > Sydney

Senior Project Manager

Macquarie Group

Join an energetic, fast-paced and dynamic technology team that develops and maintains the bank's regulatory reporting systems. In this role you will be responsible for the delivery of small to medium sized risk and compliance, obsolescence and regulatory projects related to our vendor platform (Axiom), as well as upcoming Group-wide transformational projects. You will work closely with system stakeholders, business subject matter experts, architects, solution designers and developers to facilitate strategic decision making regarding the roadmap of our regulatory reporting platform, and then execute a series of projects to deliver that roadmap. This role will see you engage with the business on a frequent basis and expose you to opportunities to enhance your knowledge and understanding of financial markets, products, and the Group's regulatory reporting functions. You will be expected to manage the full lifecycle of project activities in line with our architecture, security, risk, audit and compliance frameworks, and will be required to report on the status of your projects. You will also manage full lifecycle of development activities including project initiation, requirements, build, test, implementation and business as usual handover. You will bring to this role extensive experience in managing projects with a financial systems and technology focus, leading project teams of varying scope and ideally have experience working in a financial institution. You will also have strong presentation and communication skills with the ability to liaise with stakeholders of all levels, both technical and non-technical, and be able to solve complex problems with a broad understanding of technology and managing key dependencies. Ideally, you undertake a flexible approach to project delivery by applying Agile principles. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... principles. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business ...
7 months ago Details and apply
7 months ago Details and Apply
NSW > Sydney

Transformation Manager - Wealth Solutions

Macquarie Group

Estia Health Tuncurry provides stylish and comfortable accommodation in a beautifully landscaped setting. Close to transport, Tuncurry's main shopping district, a local lake and convenient shopping amenities, our double level terrace-styled home is situated in a quiet residential area. As the oldest aged care residence in the region, we have strong connections to our local community and long-term staff who provide quality care and attention to all our residents. About the role Estia Health Tuncurry are looking for a experienced Registered Nurses to join their team on a part-time or casual basis to work PM and night-duty shifts. Working in the clinical team, our Registered Nurses inspire others while coordinating the provision of daily care needs to our residents. The role also involves: The provision of clinical care in accordance with legislation and practice within a professional and ethical frame work Completing comprehensive, individual assessments and care plans for new and existing residents Ensuring timely and accurate documentation including ACFI What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us Join one of Australia's leading aged care providers in one of the fastest-growing industries Support with Nursing studies and the opportunity to progress as a Registered Nurse once complete Lead a team and develop your coaching skills as you work to educate our carers Regular toolbox talks so you stay informed on processes Development opportunities such as our Emerging Leaders Program for high performing staff to be mentored by a member of our executive team Work in your local community and make a difference to the lives of our residents About you You'll bring to the role your passionate and caring nature and you will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience highly regarded) Experience working within an Aged Care or similar environment Prior ACFI experience A commitment to keeping yourself and others safe The right to work in Australia Join us! If you would like to know more, please call us on 02 6554 7522 or by emailing us at tuncurry@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Enjoy the flexibility of this part-time/casual opportunity, Development opportunities such as our Emerging Leaders Program, Join a supportive and friendly team in a lovely refurbished home!

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Work type
Full-Time
Keyword Match
... will have: Current AHPRA Registration Excellent communication and clinical documentation skills Excellent time management and organisational skills The ability to effectively lead a team (leadership experience ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Advisers, Senior Advisers, Assistant Managers and Managers - Tax and Accounting - Sydney & Parramatta - Mandarin Speaking

KPMG

Contemporary and flexible working environment Ongoing mentoring, training and professional development Positive, collaborative and people-focused team culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Enterprise Tax Transactions and Accounting supports clients to look ahead to see how their business decisions can be affected by tax legislation. More than ever before, tax is playing a vital role in shaping political and business agendas as the world faces rapid globalization and increased competition. In this new world of tax, clients rely on KPMG to help them achieve competitive advantage. We are equipped to decisively deliver new ways of thinking, big-picture perspectives and acute insights that help clients make informed choices to deal with complex issues. Your Opportunity Due to continued growth, we are now looking to recruit Mandarin speaking Advisers, Senior Advisers , Assistant Managers and Managers into our team . This role will see you: Provide tax and accounting advice and solutions to a diverse portfolio which includes family groups, trusts and partnerships, foreign subsidiaries and mid market companies Further develop your technical expertise working across services including tax and accounting compliance and business/tax advisory Play a key role across the full scope of client engagements including regular client contact and attending client presentations and meetings with senior leaders Develop into a mentor to other less experienced team members and encourage their continued professional development How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As the successful candidate you will have two to six years' experience in tax, accounting or business services in a similar environment, and be able to communicate with clients in both English and Chinese at a professional level, including reading, writing and speaking. . Coupled with this you will also have a passion for ongoing learning, excellent interpersonal, communication and presentation skills and experience in building relationships. You will have initiative and be excited to help create innovative solutions in a changing world of service delivery. We are seeking candidates that are starting, in progress or have finalised their qualifications such as CA, CPA, CTA or Masters of Tax. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... Mandarin speaking Advisers, Senior Advisers , Assistant Managers and Managers into our team . This role will ... create innovative solutions in a changing world of service delivery. We are seeking candidates that are ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Management Accountant

Allianz

Allianz is the home for Finance Professionals who dare to push the bar higher. Is it your time to speak up and challenge status quo? The primary purpose of this role is to contribute to the production of monthly reports for Group, Local Business, Board and Executive in a timely and accurate manner. You will be instrumental in the preparation and analysis of financial information that leads to key business decisions. You'll be responsible for: Participating in the monthly reporting process (including month end journals, reconciliations) providing analysis, commentary and explanation for key trends Assisting the business with preparation and submission of annual Plans and Forecasts Monitoring expenditure against Plan/Forecast for costs centres including analysis, commentary and insights Attending regular meetings and communicating on business unit performance and trends providing advice and support to business unit as required Assisting in the preparation of Financial Information and Presentations for key stakeholders (Board, SMT, Group) Important to your success: CA / CIMA / CPA qualified with experience as a Management Accountant within a General Insurance business Knowledge of SAP/TM1 desirable Excellent verbal and written communication skills Excellent stakeholder management and business partnering skills Proven ability to promote innovation and change through automation, standardisation and system optimisation Advanced skills in Microsoft office Excel and PowerPoint What's on offer? Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a meaningful impact on how we do things Learn through being supported and encouraged to take on new challenges that will help you to develop new skills Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities Want to fast-track your career? We'll help you to find the right projects, opportunities and training to develop the capabilities you need to go further, faster Walk straight into stable, high-trust client relationships that will enable you to confidently deliver meaningful outcomes to your clients from day one About us Allianz is an equal opportunity employer and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/ #LI-AllianzAU

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Work type
Full-Time
Keyword Match
... CPA qualified with experience as a Management Accountant within a General Insurance business ... s open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

GMS DDX Senior Manager- Technology - Sydney

KPMG

Typical day involves: Daily Maintenance and troubleshooting to support users Optimization of the technology available to meet business needs Gathering and prioritization of user requirements to manage the backlog Support in release of developed technology globally Leading the local tech support team Liaising with various stakeholders including developers Ensuring the technology tools support KPMG's overall strategy and goals You bring to the role Proven work experience in Product Management Proven track record of managing all aspects of a successful product throughout its lifecycle Proven ability to develop product strategies and effectively communicate recommendations to key stakeholders Solid technical background with understanding and/or hands-on experience in product development and technology Strong problem-solving skills and willingness to roll up one's sleeves to get the job Strong interpersonal, collaborative and influencing skills and the ability to motivate and develop high performing teams The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... KPMG's overall strategy and goals You bring to the role Proven work experience in Product Management Proven track record of managing all aspects of a successful product throughout its lifecycle Proven ability ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Java Service Developer

Macquarie Group

You'll work in a small team that is responsible for building some of the key APIs that power our award-winning online and mobile banking platforms for everyday banking customers. The features we build are key to providing a great experience for our customers. We use both Java and Scala. But forget about your usual Java EE stack. Our APIs are Microservices developed using Spring Boot. Our main database is Cassandra but we also use AWS RDS. We use Spark for processing and Solr and Elasticsearch to provide our search capability, and Kafka for events distribution and streaming. All our services are containerised using Docker and deployed to Openshift, GKE or Kubernetes on the cloud. As a developer in our team, you will build and maintain microservices using industry best practices. This includes learning about the business, building and maintain high quality software in a DevOps manner, and help automate its testing and delivery. You'll need to: Have excellent verbal and communication skills to be able to effectively work within in a team and across different teams and businesses. Efficiently work autonomously with strong problem-solving skills. Learn rapidly and is eager to work with new and unfamiliar technologies. Essential skills and experience: Hands-on and proven skills with Java 8+ and/or Scala In depth knowledge of Spring Boot Experience in design and implementation of REST services Experience working with a microservices architecture and in a DevOps environment Desirable skills and experience: Experience using continuous deployment and delivery (CI/CD), such as Atlassian tools (ex. BitBucket/Stash, Jira, Bamboo, etc.) and their application to Agile environments Experience with Spark, Camel and/or Akka Experience working with search technologies such as Solr or Elasticsearch Experience working with Cassandra or other non-relational databases Experience working with Kafka or other messaging providers Experience with using Gradle If this sounds like you, apply now! The Corporate Operations Group (COG) brings together specialist support services including workplace, human resources, market operations and technology. COG's purpose is to drive operational excellence through business-aligned services with a focus on quality, cost and risk. COG comprises the following divisions: Business Improvement and Strategy, Business Services, Human Resources, Market Operations, and Technology. Find out more about Macquarie careers at www.macquarie.com/careers Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

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Work type
Full-Time
Keyword Match
... online and mobile banking platforms for everyday banking customers. The features we build are key to ... for events distribution and streaming. All our services are containerised using Docker and deployed to Openshift ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Java Service Developer

Macquarie Group

You'll work in a small team that is responsible for building some of the key APIs that power our award-winning online and mobile banking platforms for everyday banking customers. The features we build are key to providing a great experience for our customers. We use both Java and Scala. But forget about your usual Java EE stack. Our APIs are Microservices developed using Spring Boot. Our main database is Cassandra but we also use AWS RDS. We use Spark for processing and Solr and Elasticsearch to provide our search capability, and Kafka for events distribution and streaming. All our services are containerised using Docker and deployed to Openshift, GKE or Kubernetes on the cloud. As a developer in our team, you will build and maintain microservices using industry best practices. This includes learning about the business, building and maintain high quality software in a DevOps manner, and help automate its testing and delivery. You'll need to: Have excellent verbal and communication skills to be able to effectively work within in a team and across different teams and businesses. Efficiently work autonomously with strong problem-solving skills. Learn rapidly and is eager to work with new and unfamiliar technologies. Essential skills and experience: Hands-on and proven skills with Java 8+ and/or Scala In depth knowledge of Spring Boot Experience in design and implementation of REST services Experience working with a microservices architecture and in a DevOps environment Desirable skills and experience: Experience using continuous deployment and delivery (CI/CD), such as Atlassian tools (ex. BitBucket/Stash, Jira, Bamboo, etc.) and their application to Agile environments Experience with Spark, Camel and/or Akka Experience working with search technologies such as Solr or Elasticsearch Experience working with Cassandra or other non-relational databases Experience working with Kafka or other messaging providers Experience with using Gradle If this sounds like you, apply now! The Corporate Operations Group (COG) brings together specialist support services including workplace, human resources, market operations and technology. COG's purpose is to drive operational excellence through business-aligned services with a focus on quality, cost and risk. COG comprises the following divisions: Business Improvement and Strategy, Business Services, Human Resources, Market Operations, and Technology. Find out more about Macquarie careers at www.macquarie.com/careers Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

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Work type
Full-Time
Keyword Match
... online and mobile banking platforms for everyday banking customers. The features we build are key to ... for events distribution and streaming. All our services are containerised using Docker and deployed to Openshift ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Credit Policy Risk Manager - Stress Testing

Citi Australia

Main responsibilities include but are not limited to: · Independently manage CCAR and CECL model development process from business standpoint. This involves understanding model policy, evaluating various models provided by model developers in the light of policy, completing model documentation (including but not limited to Model Development Documentation Template (MDDT), Ongoing Performance Assessment reports (OPA) and Annual Model Review documentation (AMR)). · Oversee the provision of source data to model developers, managing the data reconciliation processes and undertaking data quality checking and reporting on a monthly basis. · Independently manage CCAR (quarterly), CECL (quarterly), and ICAAP (annual) model loss forecasting exercises o Reviewing macroeconomic scenarios and corresponding model inputs (including an outlook for ENR and new originations). o Liaise with stakeholders in Finance and Product to gain agreement on the model inputs, and then ensure the loss forecasting models are run as per policy; o Discharging the model loss forecasting governance requirements by ensuring compensating controls for model limitations are documented and uploaded to corporate repositories as required o Receive and review the model outputs (losses & defaults). Manage the reporting of model loss forecasting details to Global Risk using the required templates; this is done by managing offshore resources at EXL as well as internal resources to ensure that the templates are completed within tight timelines. o Lead discussion of results on the corporate documentation with Independent Risk, ensuring its understanding and approval of the same. o On an irregular basis APRA will require an additional stress test to be run. o Liaise with Model Risk stakeholders to effect the running of the loss forecasting model in such a manner that meets APRA requirements o Manage the relationship with the Risk Reporting Unit (RRU), and oversee the compilation of regular unsecured MIS, review reports and quickly highlight issues arising with the Head of Unsecured Risk. o Understand the unsecured data structures so that they can be leveraged for various model performance reports, and other reports required by Independent Risk, potentially including the unsecured components of the Portfolio Quality Review (PQR) and other regional reports; overseeing the RRU and internal resources to ensure that the report is produced efficiently and accurately. o Contribute to and/or manage the production of presentations to Local, Regional and Global stakeholders as well as regulators, completing them in a timely fashion. o Perform periodic and ad-hoc MIS and statistical analysis, and make use of SAS and Excel for code development, to assist in the implementation of new projects and decision-making processes. o Effectively manage analyst staff including those in third party organization or teams (for example EXL and RRU) · Ensure that activities and initiatives being managed are compliant to existing policies · Support review processes and assist reviewers and auditors · Lead the identification and drive resolution of issues · Direct the communication of status and issues to all stakeholders, including senior management, on a timely basis · May be responsible for detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken · Other business jobs or responsibilities as defined by the manager ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Credit & Portfolio Risk Management ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... or responsibilities as defined by the manager ------------------------------------------------- Job Family Group: Risk Management ------------------------------------------------- Job Family: Credit & ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Senior Structural Engineer - Group Manager

Northrop Consulting Engineers

The Company Northrop Consulting Engineers is an employee-owned, multidisciplinary consultancy that has been established for over 40 years. We have an open management structure and employ over 350 staff across eight offices in NSW, ACT, QLD, and VIC. We are a people business, that grows by creating opportunities for our people to help build the business and their career. When you join Northrop, you join a company that will support you to excel both professionally and personally. Our structural team in Sydney has 60 highly motivated technical staff working alongside owners of the business. The Candidate With 8+ years' experience, chartered or ready to become chartered. You are keen for the next challenge in your career. You will be used to running your own projects with minimal supervision - ideally within the range of $20-$150m. Experience in building projects such as commercial, high-rise, schools, health, industrial, retail and institutional is preferred. We offer a unique opportunity, which is not for everyone. Applications are sought from candidates with the following attributes: 8+ years' experience working as a structural engineering consultant in the Australian market, Sydney experience valued; Experience managing a team desirable - but room to learn for the right candidate; A positive attitude - someone who can see solutions from challenges, and navigate uncertainty; An agile approach to prioritising project commitments and delivery - and an enjoyment of juggling several projects concurrently; Someone who works well with people, and gets joy out of developing junior staff and seeing them succeed; Experience working directly with clients, attending meetings and delegating work Able to communicate clearly, concisely, and compellingly; and, Experience in the some or all the following structural analysis programs desirable: RAPT, ETABS, SLABS, Spacegass, STRAND7, with the ability to mentor junior team members on some or all of these software packages. The Role Our industry-leading Sydney Structural Section requires a high-performing, experienced Senior Structural Engineer to join our team as a Group Manager . This role includes leading structural engineering on projects and direct management of a team of 6-8 engineers. You will be responsible for managing resourcing, career development and overseeing financial performance of projects. You will also have input into the strategic direction of the Structural Section working closely with the Section Manager. Based in our either our Sydney CBD or Parramatta office (or a combination of the two), you will be joining a fast-paced, busy team and will enjoy operating with an appropriate level of autonomy. You will also have the opportunity and empowerment to contribute to the continuous improvement of the Section - through developing new systems and tools, building our technical capability and helping our people reach their full potential. Key components of this role include, but are not limited to: Management of a team of 6-8 engineers Delivering structural projects across various sectors including commercial, education, industrial, residential and health. Opportunities to prepare fee submissions - with ability to learn on the job Opportunities to be involved in business development activities Opportunities to have input into strategic direction into the business - with ability to learn the 'business side' of consulting engineering Northrop managers are encouraged to work flexibly. We find Group Managers generally need 3-4 days within the office per week to work face to face with their team, with an opportunity to work from home 1-2 days per week. Applying Ready to take the next career step and develop to your full potential? Please click the 'Apply' button to complete your application. To organise a confidential discussion regarding this opportunity, please contact Tina Griffiths on tina.griffiths@northrop.com.au We look forward to discussing where you want to take your career at Northrop. Northrop is an equal opportunity employer.

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Work type
Full-Time
Keyword Match
... , experienced Senior Structural Engineer to join our team as a Group Manager . This role includes leading structural engineering on projects and direct management of a team of 6-8 engineers. You will be responsible ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Newcastle & Hunter

Project Management Specialist

Boeing

The Opportunity We are seeking a talented Project Management Specialist to join our Australian E-7A Wedgetail Projects Team . We are looking for a motivated individual to work across a diverse range of technically complex projects. You will be responsible and accountable for providing effective project management to ensure successful outcomes for your assigned projects. The Wedgetail Projects Team is helping to design, develop, build and integrate world leading products on the E-7A Wedgetail. You will be involved in delivering capability improvements, obsolescence remediation and system safety improvements. As well as supporting and working within our team you will have the opportunity to gain exposure and build your professional network as we connect with stakeholders across the company. Responsibilities Provide assistance in development of proposals, contract change proposal, statement of works and schedules Assist in providing effective management and leadership for your assigned projects Provide internal reporting on the current status of the project performance including Earned Value Assist in tasking and allocating of work packages for engineering, maintenance, training and logistics. Assist management of key stakeholders including sub-contractors, ensuring an understanding of their responsibilities and deliverables Assess, identify and management of project Risk, Issues and Opportunities Contribute to Project improvement efforts, conducting lessons learnt, working with customer and capabilities Experience/Qualifications Experience assisting in managing complex projects to successful and timely completion. Demonstrated experience in project management areas in accordance with accepted industry project management standards. Knowledge in Cyber Security methodologies, systems and implementations High level communication and negotiation skills with a strong focus on building successful relationships with a broad range of stakeholders. Formal qualifications in a STEM, Business or Management field is desirable. Desirable to hold a NV1 clearance Applicants must be Australian Citizens to meet Defence Security Requirements. About us Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. As a BDA employee, you will join other innovative, ethical people who have the critical skills required to develop and deliver world class capabilities and systems to protect Australia and its national interests. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Culture We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply. Benefits Flexible working options Study assistance Salary packaging Employee Incentive Program Global opportunities If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.

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Work type
Full-Time
Keyword Match
... Assess, identify and management of project Risk, Issues and Opportunities Contribute to Project improvement efforts, conducting lessons learnt, working with customer and capabilities Experience/Qualifications ...
4 days ago Details and apply
4 days ago Details and Apply
NSW > Sydney

Senior Project Manager, Chief Administrative Office (12 month fixed term contract)

Citi Australia

Citi Australia is looking for a senior project manager within our Chief Administrative Office. The successful candidate will be accountable for the project management of complex and critical projects spanning the entire franchise. The role will require a comprehensive understanding of businesses across the Citi franchise and excellent communication skills in order to negotiate internally at a senior level. The ideal candidate will have had experience in managing large complex project or cross franchise transformation. Key Responsibilities: Manage a portfolio of complex initiatives that span one or multiple lines of business Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment/finalisation for one major or several minor initiatives simultaneously Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives Report on project success criteria results, metrics, test and deployment/finalisation management activitiesWork creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization Prepare detailed project plan for all phases of the project Manage the day-to-day project activities and resources and chairs the project management team meetings Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership Manage project scope and changes Manage ongoing quality control and participate in quality issue resolution Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas Deliver appropriate and effective executive level communication Qualifications: 10+ years of experience Technical expert and known internally and externally as reliable, knowledgeable resource. Clear understanding of Citi's' different businesses and the related economics. Education: Bachelor's/University degree, Master's degree preferred ------------------------------------------------- Job Family Group: Project and Program Management ------------------------------------------------- Job Family: Project Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Work type
Full-Time
Keyword Match
... Citi Australia is looking for a senior project manager within our Chief Administrative Office. The successful candidate will be accountable for the project management of complex and critical projects spanning the entire ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Associate Director/Senior Manager, User Access Management Transformation Program

Macquarie Group

A great opportunity for a senior/experienced, “hands-on” Change and Transformation professional to join our high-performing team, with further career growth opportunity at the end of the program. Our Commodities & Global Markets Change Management team is responsible for governance and delivery of the Commodities & Global Markets wide change initiatives. As the Commodities & Global Markets User Access Management Transformation Lead you will partner with our Program Manager, business subject matter experts, Operational Risk and Technology teams to deliver strategic, multi-year, transformational change on User Access Management. This is a senior, Associate Director level role but it will also suit an ambitious Senior Manager, who is able to influence diverse and senior group of stakeholders, make significant impact and grow into a more senior role. The role also offers an opportunity for an experienced Change professional to transition into a global Team Lead role responsible for Commodities & Global Markets User Access Management framework. In this role, you will build a strong understanding of the business roles, processes and systems. You will have good knowledge of key responsibilities of all parties involved in the User Access Management lifecycle and you will also possess skills to design/model complex workflows and processes and have strong communications skills. You will be responsible for: collaborating with key stakeholders to define design principles, and design and deliver an effective User Access Management operating model (people, process and technology) defining transition state models to take the organisation towards target operating model designing and implementing a governance approach to ensure a co-ordinated approach to target operating model implementation leading (collaborating with relevant teams) the development of all target operating model artefacts including organisation structures, RACI, role profiles etc driving effective comms and change management as part of this transformation. driving accountability to ensure successful and timely delivery by all the relevant stakeholders engagement across multiple Commodities & Global Markets business workstreams to ensure delivery against schedule effective management of Commodities & Global Markets business scope, ensuring schedule and costs are adhered to provisioning of input into governance materials (i.e. Steering Committees, Working Groups) maintaining an open dialogue with global stakeholders with regular reporting of progress to stakeholders at all levels of the organisation, across time zones in a global program setting identifying, communicating, and contribution to managing risks to delivery. We would expect you to have senior level operations, business program or project management experience and ideally previous exposure to the operational risk / technology areas. You will have strong stakeholder engagement skills with the ability to build strong, effective relationships and the ability to drive, challenge, and influence at all levels. You will have approximately 10 years of professional experience in operations roles, or business technology or risk projects. A solid understanding of financial markets and deal-lifecycle is desirable. Exposure to other financial or commodities trading businesses would also be beneficial. To be successful in this role, it is expected you will have a high achievement drive, great communication skills, with a strong resilience and tenacity. Having an innovative mindset, strong relationship building and collaboration skills, and commitment to delivery is essential. If you have relevant experience and are looking for an opportunity where you can impact change, please apply by following the link. About Commodities and Global Markets Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... wide change initiatives. As the Commodities & Global Markets User Access Management Transformation Lead you will partner with our Program Manager, business subject matter experts, Operational Risk and Technology teams to ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Assurance Senior Manager and Manager - Financial Crime Risk Global Program Office, Sydney

Macquarie Group

Are you looking to take the next step in your career? Are you passionate about Financial Crime Risk? Do you want to be part of a truly global team? Then this exciting new opportunity to join our Financial Crime Risk Global Program Office could be for you! The Financial Crime Risk division reports to the Chief Risk Officer and supports our businesses, driving a high and consistent level of compliance and financial crime risk management, consistent with applicable national and international best practices and Macquarie's core principles. FCR is responsible for ensuring compliance with applicable Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), Anti-Bribery & Corruption (AB&C) and economic sanctions requirements in all jurisdictions in which Macquarie operates. We're looking for a Senior Manager and Manager to join our Financial Crime Risk Assurance team which is responsible for conducting risk-based assurance activities on the Financial Crime-related processes across the first and second lines of defence. You will be responsible for supporting the Head of Financial Crime Risk Assurance in the creation, maintenance, and timely execution of the Financial Crime Risk Assurance plan. You will be engaging with senior business and functional stakeholders during the planning, fieldwork, and reporting stages of Financial Crime Risk assurance reviews, and on relevant risk management initiatives related to assurance. In addition, you will play a role in executing individual assurance reviews and support the preparation of reports for senior internal committees. You will develop assurance related management information and maintain regulatory knowledge and horizon scanning to inform views of emerging risks and focus areas. This may include representing Macquarie at relevant industry forums within Australia. You will have experience in a senior delivery role in an assurance function, internal audit or a comparable risk and control-related role at a major financial institution with a proven record of success. You will have a strong understanding of global financial crime standards and regulatory changes, such as AML, Sanctions, Anti-Bribery & Corruption. You will have excellent written and verbal communication skills and the ability to distil complex issues to clear and concise briefings for management. Your organizational and influencing skills will be used to drive team outcomes and maintain strong stakeholder relationship engagement. If you are enthusiastic team player and want to take your career to the next level, we want to hear from you! About the Risk Management Group The Risk Management Group (RMG) is an independent, centralised unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. Its divisions include Behavioural Risk, Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Regulatory Affairs and Aggregate Risk, and RMG Enterprise Support. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... . We're looking for a Senior Manager and Manager to join our Financial Crime Risk Assurance ... want to hear from you! About the Risk Management Group The Risk Management Group (RMG) is an independent, centralised unit ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Manager, Valuations

AustralianSuper

We are Australia's largest superannuation fund, here to help members achieve their best possible retirement outcome. Working with a wide range of stakeholders, we create meaningful value for members and our communities through our diverse workforce of highly competent and highly motivated employees. Your new team The Valuations team is part of Australian Super's Finance and Operations group. The Finance and Operations group ensures the Fund's considerable financial, commercial, legal and operational activities are timely and accurate. Dedicated to continuous improvement, it is a multidisciplined team led by managers who advocate for their people, are open and approachable and who share their knowledge. Our environment enables you to seize exciting career opportunities, to feel trusted and respected, and to lead a fulfilling life with true workplace flexibility. Your new role AustralianSuper's investment portfolio is growing in both size and complexity. This opens up an exciting opportunity for a Valuations Manager to manage a team in relation to the valuation of unlisted assets on an annual, semi-annual or quarterly cycle including provision of information, facilitation of management meetings, reviewing draft independent valuation reports (in conjunction with the asset class teams), financial model checks, verifying accuracy of inputs, assessing the reasonableness of key assumptions and commenting on the appropriateness of the final value. As the manager you will oversee and refine the valuation process of all non-tradable and illiquid assets, both internally and externally managed along with developing and managing junior team members. Other key duties include but not limited to; The management of valuation risk by ensuring valuation conclusions are appropriate and ensure we have robust documentation including drafting reports and memos to support our valuation conclusions. Developing and implementing good practice processes for valuation including valuation policies to continuously improve the valuation function across the Fund. The management the composition of the Fund's panel of valuers including co-ordinating RFPs for new assets or when rotation is required, engaging valuers and negotiating terms. Active involvement with the Asset Class teams (including Infrastructure, Equity, Debt and Property) to understand and challenge valuation assumptions, inputs and ensure an independent view. Proactively liaising with Portfolio Management teams, Transactions teams and other teams on valuation issues. Developing thought leadership material for use across the Fund. Involvement with the Fund's Valuation Committee, Finance and Audit Committee and other committees where valuations are considered. Addressing issues arising out of audit findings as they relate to valuations. Addressing questions from regulators and other external stakeholders. Assisting in the development of the strategy of the evolving Valuations team. Manage and develop junior team members that fosters a high performing and collaborative team. What you'll need Tertiary qualifications in Commerce or related field along with postgraduate qualifications such as CA/CPA or CFA. 8+ years' experience in valuations working within a large accounting firm, a boutique valuation firm or an institutional/corporate investing organisation. Strong technical valuation skills across broad industry segments. Advanced analytical skills, including commercial acumen and the ability to identify where valuation opinions required further investigation. Advanced interpersonal skills with the ability to present ideas, perspectives and issues to senior management. Experience in preparing and reviewing formal scoping documents. Motivated self-starter and innovative thinker comfortable working in a team where project management of multiple tasks is required and development of new processes to shape the team. What you'll get in return You will be working with a leader who values and supports your personal growth, in a growing, dynamic and authentic organisation that promotes integrity and puts members first. Other benefits include a competitive salary, genuine flexible working arrangements, discounted travel, income protection insurance and generous leave entitlements. We are committed to the recruitment, development and support of a diverse workforce into an environment which is inclusive, embraces diversity in all its forms and is a place where you can be you. All roles can flex at AustralianSuper and we're happy to discuss what this can look like for you. We are proud to be a WGEA certified Employer of Choice for Gender Equality (since 2012) and to be recognised as one of Australia's top 10 workplaces for Dads. What's next Please apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results. Be Inspired, Be Bold, Be You Agencies please note: this vacancy is being managed directly by AustralianSuper's Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you.

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Full-Time
Keyword Match
... . This opens up an exciting opportunity for a Valuations Manager to manage a team in relation to the valuation of ... comfortable working in a team where project management of multiple tasks is required and development ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Manager, Company Secretary, Governance

Macquarie Group

An exciting opportunity for you to join our Legal and Governance Group as a Senior Manager. You will be an experienced company secretarial and governance professional and report to the ANZ Regional Head of Governance. In this role you will have the opportunity to lead and coach while continuously improving subsidiary board practices. You will provide key advisory support to senior directors, business and central services groups on company secretarial practice, corporate governance, company law and internal policies. You will manage regular board and committee meetings for key regulated entities and holding entities, maintain company registers and arrange lodgement of corporate documents. You will work alongside our group treasury team on cross jurisdictional transactions, funding and restructure projects. You will also have opportunities to contribute to global policy, process improvement and innovation projects. To be successful in this role, you will have a minimum of 5- 8 years' experience including experience with an Australian Financial Services Licenced entity and hold a legal qualification and/or diploma from the Governance Institute of Australia or Chartered Governance Institute. You will have excellent communication and interpersonal skills with the ability to build effective working relationships with diverse stakeholders and a demonstrated client service focus. You will have strong attention to detail, organisational and prioritisation skills. You will be comfortable working autonomously and collaboratively with a focus on team goals and objectives. Your integrity along with the ability to escalate relevant issues and identify pragmatic solutions will be key. If this sounds like the opportunity for you, apply online today. About Legal and Governance The Legal and Governance Group along with all our lawyers embedded in the business and support units (together known as Group Legal) provide the full range of legal and corporate governance services and strategic advice, risk assessment on corporate transactions, treasury and funding, insurance, regulatory enquiries and litigation . Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... our Legal and Governance Group as a Senior Manager. You will be an experienced company secretarial ... experience including experience with an Australian Financial Services Licenced entity and hold a legal qualification and ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Associate Director/Senior Manager - Geopolitical Business Intelligence

KPMG

Join a dynamic team of experienced and highly motivated professionals working at the intersection of geopolitics and business. Help clients anticipate and respond to geopolitical risk and opportunities by providing insights and solutions. Develop your expertise through exposure to a variety of different geopolitical and commercial issues. We are looking for a smart and motivated thinker, analyst, and communicator to work at the intersection of geopolitics and business. Your team The Australia Geopolitics Hub (AGH) examines geopolitical developments and their implications for markets and business, and help clients anticipate and respond to risks and opportunities. We do this through our mix of senior experience and rigorous analysis, combined with the unique expertise that exists across the firm, both in Australia and around the world. We operate across a diverse array of sectors including agriculture, mining, finance, and education, among others. Within these markets, we provide strategic, operational, and due diligence support. Your role As an Associate Director in the Australia Geopolitics Hub, you'll be an accomplished, consistent, effective member of a small team. You will work closely alongside the Director in her role, as well as managing smaller cases or discrete work streams with a view to building more responsibility with time and experience. You will (among other things): research and analyse geopolitical risks and the impacts to business across a range of related to a range of regions and countries, and several industry and policy areas; perform in-depth research and write both succinct, forward-looking analyses and in-depth reports for clients; collaborate with other parts of KPMG both within Australia and around the world; provide inputs to briefings and presentations, assist in the development of requests for proposals/tenders; proactively engage with various stakeholders to identify business development opportunities; and participate in conferences and other events. About you The successful candidate will possess: a strong knowledge of the global geopolitical environment and ability to understand and articulate the 'so what' for business; a relevant academic and/or professional background (backgrounds in anthropology, history, political science, geography, social science, international relations, etc, are all welcome); an outstanding aptitude for thinking and writing analytically to a very high standard; and the ability to convey careful analytical judgment and complex information in a confident, persuasive and accessible manner to clients. NB, the AGH is committed to flexibility and work-life balance. This role can be in Sydney or remote, and can be full-time or part-time, in discussion with the successful candidate. Knowledge and experience includes: At least ten years relevant professional experience (in addition to studies) Experience in conducting open-source desktop research and presenting findings (verbally, written) Knowledge of the global geopolitical environment and local conditions in key markets, including cultural, social, political and economic Understanding of key issues relevant to doing business around the world Experience in writing concisely and authoritatively to deadlines, while communicating and interacting with colleagues and clients Qualifications and specialist skills: Advanced degree in relevant discipline. NB, we are not necessarily looking for someone with a degree in Global Geopolitical Risk and Impacts on Business. It is more important to have strong critical and analytical skills, the ability to learn fast, and the ability to write and present well. Applicants with backgrounds in anthropology, history, political science, geography, social science, international relations, etc, are all welcome. Excellent verbal and written English essential. Fluency in a regional language eg Chinese an advantage Competencies include: Human A positive, open-minded, respectful and professional attitude, an active contributor to an open and supportive atmosphere - a 'no job too big or too small' approach. Operates ethically and with integrity including active respect for diversity. A pro-active attitude, eagerness to seize opportunities and resolve problems. Ability to work in a team and independently with minimal support and ask for guidance where necessary. High level interpersonal and collaborative skills. Strong networking and relationship building and maintenance skills. Comfortable asking questions, presenting alternative ideas. Adapts well to changing demands and ambiguous situations. Looks for opportunities to improve own performance; actively seeks input from appropriate stakeholders and acts on feedback. Strategic Strong analytical, critical thinking and problem-solving skills. Strategic vision: the ability to see trends and how they impact the geopolitical environment, and determine the 'so what' for business. Excellent investigative and analytical skills. Intellectual Enjoys thinking and exploring new ideas. Demonstrates thought leadership and analytical innovation. Ability to understand, summarise and present large amounts of information succinctly and clearly. Can write and verbally present in a structured, succinct, no-jargon way. Operational High attention to detail. Strong time management skills and organisational abilities. Excellent verbal and written communication skills. Excellent general computing skills including Powerpoint, Excel etc. Methodical approach, strong project management skills. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Full-Time
Keyword Match
... High attention to detail. Strong time management skills and organisational abilities. Excellent verbal ... , Excel etc. Methodical approach, strong project management skills. The KPMG Difference Our people are ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Project Manager - Compliance

Macquarie Group

Non-Financial Risk (Compliance) - Project Manager This is a great opportunity for you to join our Risk Management Group, an independent, centralised unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. The Enterprise Support Projects team is responsible for governance of the Risk Management Group-wide project portfolio and delivery of key risk projects. We are looking for an experienced Project Manager to support the delivery of the Compliance program of work, that will strengthen the Risk Management Groups Risk Management Framework. The role will involve working with project leads, business stakeholders and the delivery team to ensure the program delivers towards the risk target operating model. You will be responsible for: project management of multiple project streams from initiation to implementation effective management of scope, schedule and budget preparation and presentation of governance committee packs tracking of risk, issues, decisions and actions maintain an open dialogue with global stakeholders and regular reporting of progress to stakeholders identify, communicate and manage risks to delivery. You will bring with you: mid to senior level business project management experience previous experience in the risk management domain of a financial institution is desirable strong stakeholder engagement skills exceptional written and verbal communication skills If this sounds like you then we would love to hear from you, please apply via the link below. About the Risk Management Group The Risk Management Group (RMG) is an independent and centralised function responsible for objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. RMG designs and oversees the implementation of the risk management framework. Its divisions include Credit, Market Risk, Regulatory Affairs and Aggregate Risk, Financial Crime Risk, Compliance, Operational Risk, Behavioural Risk, Enterprise Support and Internal Audit. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need. For more information, please visit www.macquarie.com/careers

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Work type
Full-Time
Keyword Match
... Manager to support the delivery of the Compliance program of work, that will strengthen the Risk Management Groups Risk Management ... link below. About the Risk Management Group The Risk Management Group (RMG) is an ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Project Manager/ Senior Project Manager, Risk Management

Macquarie Group

The Enterprise Support Projects team within the Risk Management Group is responsible for the governance of the Risk Management Group wide project portfolio and delivery of key risk projects. In this role you will join an experienced team and will focus on delivery of change initiatives across all areas of Risk, including regulatory change, framework design, business process improvements and technology enhancement initiatives. With prior experience as a Project Manager you will bring with you an ability to plan and execute projects efficiently and successfully, ensuring requirements are met and benefits realised. Utilising your excellent written and verbal communication skills, you will be able to relay project information to management from all business areas, as well as build meaningful peer and stakeholder relationships. As a member of the Projects team, you will be responsible for managing multiple projects at all stages of the project lifecycle including effective management of the project plan, scope, and schedule. Your strong written and verbal communication skills will assist in the preparation and presentation of project materials and presentations that will support transparent communication and buy-in from your diverse range of stakeholders. Your risk mindset will be used to identify, communicate and manage risks around delivering solutions. You will bring with you project management experience gained from within a financial institution, and exposure to risk projects is highly desirable. You have a proven track record of accountability and delivering complex projects on tight schedules, using the Agile or Waterfall ways of working. The ability to work efficiently in a geographically dispersed team with global stakeholders and to work with third party vendors and consultants is essential. If this sounds like you then we would love to hear from you, please apply via the link below. About the Risk Management Group The Risk Management Group (RMG) is an independent, centralised unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. Its divisions include Behavioural Risk, Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Regulatory Affairs and Aggregate Risk, and RMG Enterprise Support. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

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Work type
Full-Time
Keyword Match
... initiatives. With prior experience as a Project Manager you will bring with you an ability ... apply via the link below. About the Risk Management Group The Risk Management Group (RMG) is an independent, centralised unit ...
3 months ago Details and apply
3 months ago Details and Apply
NSW > Sydney

Release Change Manager

Citi Australia

POSITION SUMMARY/OVERALL PURPOSE OF THE JOB The Release Change Manager is responsible for supporting the successful execution of key product and technology changes on a monthly basis as well as supporting the successful execution and management of all testing and test governance requirements on a monthly basis. This role is accountable to the Head of Release Management & Business Readiness and works collaboratively within the Digital, Delivery and Client Experience team, and franchise Stakeholders. KEY ACCOUNTABILITIES Liaising with Regional technology counterparts for scope analysis Analysis of the functional impact of the technology change Ensure related release governance items are completed Oversee related test planning, review and assurance Produce test reporting for stakeholders Responsible for conducting sanity testing Timely identification and mitigation of risks and gaps in initiatives Coordination of business readiness activities Pro-active in improving the end to end business release management process Support on all regression, test planning, QA and reporting activities for multiple lines of business Support for all partner related testing co-ordination Active role in improving ending to end testing processes Support for all MCA activities Support for all documentation activities around testing KEY COMPETENCIES / SKILLS / EXPERIENCE Exposure to testing tools and methodologies that can improve and optimise our end to end testing outcomes Strong testing and/or test governance experience, preferably dealing with banking systems Exposure to infrastructure, middleware solutions, product processors and / or front end solutions Understanding of Project Management principles and disciplines in particular agile methodology Ability to work strategically and collaboratively across functions Capability to build strong interpersonal relationships with stakeholders Ability to multi-task and demonstrate agility when faced with conflicting priorities Strengths working in an organised, efficient and effective manner Excellent written and verbal communication skills QUALIFICATIONS / EXPERIENCE REQUIRED Degree (or similar) qualified in a commerce (finance / accounting / business) or technology related area of study 3-5 years + experience in a business analyst role Strong leadership and influencing capabilities Strong attention to detail Results oriented ------------------------------------------------- Job Family Group: Business Strategy, Management & Administration ------------------------------------------------- Job Family: Business Administration ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

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Full-Time
Keyword Match
... The Release Change Manager is responsible for supporting the successful execution of key product and technology changes on a monthly basis as well as supporting the successful execution and management of all testing ...
1 day ago Details and apply
1 day ago Details and Apply
NSW > Sydney

Credit Risk Model Validation - Senior Manager, Sydney

Macquarie Group

Do you have an interest in understanding the risks faced by diverse financial institutions? Are you looking for a challenging role as part of a dynamic team? Join our Regulatory Affairs & Aggregate Risk division within the Risk Management Group and drive the delivery of model validation and risk insights across a broad-spectrum of credit risk models. As part of Regulatory Affairs & Aggregate Risk, you will have a demonstrable impact on Macquarie's model risk framework and risk analytics. This role will provide visibility and interaction with many global stakeholders, including all the operating businesses, Risk Management, Group Treasury, Finance, and Macquarie's senior management. You will be responsible for the validation of key credit risk models and influencing risk outcomes by identifying actionable insights on model and business performance, whilst using quantitative and qualitative analysis to draw out conclusions, raise issues and required actions. You will lead initiatives to ensure continuous improvement in our model validation approach and framework and set direction and forward plan the validation activities and manage key stakeholder engagements. You will have experience in a similar credit modelling function with a strong interest and curiosity in the validation of credit risk models for a diverse financial institution, coupled with an understanding of the key regulatory / accounting requirements (IFRS 9, BASEL III - IV). Your experience across wholesale and retail credit risk modelling techniques will be highly regarded, along with your ability and desire to understand key risk drivers which explain portfolio performance. With strong numerical and analytical skills, your talent to synthesise and communicate complex concepts to non-technical stakeholders will see you flourish in this role. Strong knowledge of Microsoft Office and data manipulation and visualisation software such as R, SQL, Alteryx and PowerBI will be advantageous. About the Risk Management Group The Risk Management Group (RMG) is an independent, centralised unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. Its divisions include Behavioural Risk, Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Regulatory Affairs and Aggregate Risk, and RMG Enterprise Support. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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Work type
Full-Time
Keyword Match
... role as part of a dynamic team? Join our Regulatory Affairs & Aggregate Risk division within the Risk Management Group and drive the delivery of model validation and risk insights across a broad-spectrum of credit risk ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Manager / Senior Manager - Tax Controversy - KPMG Law

KPMG

Much more than the analysis of controls, tax governance links to the purpose of organisations and teams. It is a field with ever developing perspectives on governance, accountability, reputation and tax transparency. You will gain exposure to all levels - including Boards, C Suite, and senior management. In addition to the profile this role provides, as a growing area it is an opportunity to accelerate career development. As a Senior Manager in the Tax Governance team, you will lead client engagements working closely with other team members to assess, test and enhance tax governance measures across a wide range of clients - both domestic and international. You will be responsible for overseeing engagements on a diverse range of tax governance matters supported by a team experienced in the area. You will develop new business and relationships with clients, and seek out opportunities to enhance your skills. Your role will include: Leading client engagements, with an enthusiasm for both business development and delivery Evaluation of tax governance frameworks and controls End to end testing of design and operating effectiveness of controls and report preparation Supporting clients with measures to improve tax control frameworks Supporting clients with tax transparency reports Use of a market leading diagnostic digital tool for undertaking gap assessments and other technologies Working with a range of internal and client stakeholders to help define and undertake each assignment Helping to continue to innovate our proposition and delivery models How are you extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are looking for motivated individuals with an interest in how businesses manage tax and their tax profile through appropriate governance, processes and communication. To be considered for this opportunity, your qualifications, skills & experience could include: Experience in winning and leading client engagements Experience in tax governance, tax controls, or internal audit with exposure to tax Ideally knowledgeable in undertaking reviews or testing of tax controls Ideally experience in assessing and improving tax function performance Ambitions to grow and develop self and team An enquiring mind willing to challenge assumptions and current positions Attention to detail in understanding client needs and in delivery An enthusiasm for building new client relationships and winning work High levels of business acumen Exceptional service and communication skills across all levels of the business Excellent interpersonal and time management skills Strong track record of leading teams across multiple projects The ability to motivate teams and contribute to the analysis, ideation and collaborative delivery The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency (WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

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Work type
Full-Time
Keyword Match
... opportunity to accelerate career development. As a Senior Manager in the Tax Governance team, you will lead ... service and communication skills across all levels of the business Excellent interpersonal and time management ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Business Analyst, Investment Management - 6 months contract

Macquarie Group

Utilise your Business Analysis experience in this fantastic opportunity within Macquarie Asset Management and be involved in various projects including systems implementations, strategic and regulatory changes, process improvements and other technological advancement initiatives. You will join our MAM Transformation and Projects team on a 6 months contract basis and will work closely with Investment, Operations, Compliance, and IT professionals. In this role you will be expected to document business requirements, design solutions to meet business objectives and support the delivery of the change through the project lifecycle. A core aspect of this role will be driving change management by analysing, re-engineering, and making recommendations to achieve our target state design. Your strong communication skills will see you present and report progress and status to senior management, project team and stakeholders. You are a self-starter who is comfortable working on projects with minimal supervision. You will have extensive BA experience (5+ years') with a demonstrated track record within the Asset Management/ Finance industry. This experience will be coupled with an ability to think through complex problems and generate creative solutions. Your effective communication skills, strong relationship building skills together with the ability and experience to engage with stakeholders at all levels will contribute to your success in this position. Experience in process design and re-engineering/ regulatory change projects and knowledge of buy side trade lifecycle will be advantageous. This is a great opportunity to be involved in various projects within a dynamic and fast paced environment. If you possess strong BA experience, please apply by following the link below. About Macquarie Asset Management Macquarie Asset Management is a large scale, global asset manager, providing clients with access to a diverse range of capabilities and products across infrastructure, real estate, natural resources, private credit, fixed income, equities, multi-asset and liquid alternatives. As at 31 December 2020, Macquarie Asset Management had $A550.9 billion of assets under management. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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... , please apply by following the link below. About Macquarie Asset Management Macquarie Asset Management is a large scale, global asset manager, providing clients with access to a diverse range of capabilities and ...
4 weeks ago Details and apply
4 weeks ago Details and Apply

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