Search filters

Customer Service Jobs From Home - 28 results

NSW > Sydney

Team Leader - Home Loan Associates

Macquarie Group

During a dynamic phase of growth and technology-led business transformation, Macquarie's Personal Banking Direct team are looking for experienced Team Leaders to join us and lead teams of Home Loan Lending Associates. You will be part of a high performing leadership team looking after a large and expanding team. As a Team Leader, you will be responsible for: Team Culture and Engagement Create a high-performance culture that supports learning, personal development and growth Provide regular coaching and support to members of the team Intensive onboarding of new staff members particularly in their first 90 days with the business Set and achieve agreed balanced scorecard targets Drive team motivation through reward & recognition and celebration of team goals Collaborating with other team leaders on team-building and engagement activity (eg offsites, team building activities etc.) Credit, Product, Process and System Knowledge You will be acknowledged / accredited as having strong credit capability in a residential home lending context Your strong credit knowledge means the Credit Analyst team will gain confidence that your judgement is well calibrated to Macquarie's risk appetite Help identify credit knowledge gaps in team members, and work with the Credit team to address You will build strong product and process knowledge up to and not inclusive of settlement, and have an ability to identify and close knowledge gaps in the team Identify and raise feedback through appropriate channels on changes required to credit policy, products, systems or internal processes Customer Experience, Monitoring and Compliance Closely monitor team's activity through call and file monitoring, sales quality and performance reporting dashboards Ensure regulatory compliance and continuous professional development requirements are being met on time across the team Identify key moments-of-truth in customer experience, and intervene quickly where required to deal with customer escalations and complaints Close liaison with the Client Care team for complaint management / escalation Extract learnings from customer complaints and poor feedback to coach the team or introduce changes to team processes Stakeholder Engagement Engage and build effective working relationships with various internal stakeholders (eg Credit, Client Services, Settlements, Discharges, Product & Technology) to deliver positive outcomes for customers, the team and business Present occasionally to internal or external groups to drive awareness, business activity and engagement To be successful in this role, you will have a minimum of 6 years of experience in residential home loans, preferably in a sales-based environment with people management and coaching experience. You will also have outstanding written and verbal communication skills in order to convey complex terms in a clear and concise manner. You will be motivated to achieve team goals and help the team grow personally and professionally. Tertiary qualification preferable, but not essential. In return, we will enable you to develop your skills and take your career to new heights in a high growth business, as well as a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If you like the sound of joining this fast paced, dynamic and high performing team, please apply via the link. Banking and Financial Services Group (BFS) comprises our retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. BFS operates predominantly in Australia and is organised into three business divisions: Personal Banking, Wealth Management and Business Banking. Find out more about Macquarie careers at www.macquarie.com/careers About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... experienced Team Leaders to join us and lead teams of Home Loan Lending Associates. You will be part of a ... management and business banking products and services to retail customers, advisers, brokers and business clients ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Team Leader - Home Loans

Macquarie Group

During a dynamic phase of growth and technology-led business transformation, Macquarie's Personal Banking Direct team are looking for experienced Team Leaders to join us and lead teams of Home Loan Banking Specialists. You will be part of a high performing leadership team looking after a large and expanding sales team. As a Team Leader, you will be responsible for: Team Culture and Engagement Create a high-performance culture that supports learning, personal development and growth Intensive onboarding of new staff members particularly in their first 90 days with the business Set and achieve agreed balanced scorecard targets Drive team motivation through reward & recognition and celebration of team goals Credit, Product, Process and System Knowledge You will be acknowledged / accredited as having strong credit capability in a residential home lending context Your strong credit knowledge means the Credit Analyst team will gain confidence that your judgement is well calibrated to Macquarie's risk appetite Help identify credit knowledge gaps in team members, and work with the Credit team to address You will build strong product and process knowledge, and have an ability to identify and close knowledge gaps in the team Customer Experience, Monitoring and Compliance Closely monitor team's activity through call and file monitoring, sales quality and performance reporting dashboards Ensure regulatory compliance and continuous professional development requirements are being met on time across the team Identify key moments-of-truth in customer experience, and intervene quickly where required to deal with customer escalations and complaints Close liaison with the Client Care team for complaint management / escalation Stakeholder Engagement Engage and build effective working relationships with various internal stakeholders (eg Credit, Client Services, Marketing, Product & Technology) to deliver positive outcomes for customers, the team and business Present occasionally to internal or external groups to drive awareness, business activity and engagement To be successful in this role, you will have a minimum of 6 years of experience in residential home loans, preferably in a sales-based environment with people management and coaching experience. You will also have outstanding written and verbal communication skills in order to convey complex terms in a clear and concise manner. You will be motivated to achieve team goals and help the team grow personally and professionally. Tertiary qualification preferable, but not essential. In return, we will enable you to develop your skills and take your career to new heights in a high growth business, as well as a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If you like the sound of joining this fast paced, dynamic and high performing team, please apply via the link below. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... for experienced Team Leaders to join us and lead teams of Home Loan Banking Specialists. You will be part of a high ... , Client Services, Marketing, Product & Technology) to deliver positive outcomes for customers, the ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Newcastle & Hunter

Administration Officer

Estia Health

Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Close to the local shopping centre, bowls club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary décor to tranquil garden settings, our residents enjoy the perfect combination of stylish living and home-like charm. About the role This is much more than a reception role as you sit at the heart of the home! Estia Health Tea Gardens are looking for an Administration Officer to join their team on a full time basis working Monday to Friday. Working closely with the facility's management team, the Administration Officer role is diverse and engaging. Best suited to someone who can juggle many tasks at once. You can take ownership of tasks and be in control of your day! The role also involves: Customer service duties - You are the first face the visitors see, bring your smile and caring attitude to everyone who enters the home General administrative and reception duties including answering phones, record management, taking meeting minutes etc Supporting the facility management team Get involved in recruitment of new staff Manage the roster and work to cover sick leave Dealing with payroll queries from staff and keep track of petty cash What we will do for you: At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. We want to set you up for success - Enjoy a dedicated induction with a buddy to help you get ready for the role We offer emerging leader programs for our high performing staff to be mentored by a member of our Executive Team Regular education sessions so you stay informed on processes Enjoy working a full time role without weekend hours Quarterly development days with other Administration Officers in your state - stay connected to your network in the business A supportive head office team that are ready to help you with any and every question you have About you You'll bring to the role your drive and determination. You will also have: 1-2 years' experience in a similar or related role (Aged Care highly regarded) Effective interpersonal, written and verbal communication skills Demonstrated ability to effectively liaise with both internal and external stakeholders Strong organisational skills and demonstrated ability to work to deadlines deadlines and manage priorities Advanced computer and word processing skills using Microsoft Word, PowerPoint and Excel Proficient with computers and comfortable with technology An understanding of the financial components of Residential Aged Care Knowledge of Work Health and Safety principles and a commitment to keeping yourself and others safe and well Join us! If you would like to know more, please call us on 02 4919 7000or by emailing us at teagardens@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Full Time position - Monday to Friday, Regular webinar and education sessions to keep you informed, Join a supportive team in a beautifully renovated home!

Read More
Work type
Full-Time
Keyword Match
... club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary ... control of your day! The role also involves: Customer service duties - You are the first face the visitors see ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Sales Representative

PepsiCo - ANZ

Work for a global company with some of the world's most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is supported. PepsiCo Australia & New Zealand is home to some of the world's most trusted brands such as Smith's Chips, Red Rock Deli, Sakata Rice Crackers, Pepsi Max and Gatorade! We are a progressive and people-focused business, and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career. To continue our success, we are looking for a Sales Representative with a 'can do' attitude and the sales flair to service and grow one of our premium territories in the Eastern Suburbs of Sydney . This sales role is based in field, visiting known outlets and providing exceptional customer service in diverse channels such as Independent Grocery, Petrol & Convenience, and Licensed premises. The role comes with a company car, is Monday to Friday, and is highly suited to someone with a positive and resilient attitude. Our brands are both fun and exciting, with promotional activity and event activations happening year-round. Creativity is a big plus! Merchandising displays is a part of the daily role, however no heavy lifting is involved. You Will Be: Successfully supporting your territory of customers Sourcing new business opportunities along the journey plan Actioning business calendar activities and bringing to life in store activations Selling in new stock and execute new product displays Retaining and continuing to build great relationships with internal/external stakeholders Delivering product growth and helping to drive profitability through ranging our mix of products in stores Discussing Category and Shopper insights with retailers to educate and implement key strategies You Will Have: A valid NSW driver's licence and good driving record Full Australian working rights with no restrictions Relatable sales experience in FMCG Discipline and motivation to work autonomously with support of the NSW Sales Team Excellent influencing and negotiation skills with a positive attitude towards our customers Confidence in having a natural selling conversation The ability to effectively prioritise your workload and be self-motivated A good understanding of working with achievable goals & metrics Skills to have a natural selling conversation The ability to effectively use retail math's within a selling conversation with a retailer What we can offer you: No weekend work with some flexibility through the week A company vehicle and a competitive remuneration package Retail and service discounts through our online programs Health initiatives through our Health and Wellness programs Personal and professional growth opportunities through PepsiCo Learning Offerings online Working at PepsiCo: Your positive attitude will be rewarded with excellent long term local and global career opportunities, and ongoing professional development along with a fun and rewarding working environment. You will be a key part of a dynamic team and a valuable contributor to a global company that is one of the FMCG market leaders. At PepsiCo, we recognise our people as a key part of our business and career progression within the business is encouraged and supported. We are committed to recruiting, training and retaining high quality people. Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team. PEPSICO'S recruitment process: Submit your application via our website Video submission on request Interview(s) and skills evaluation Online Assessment process Medical check Driving record and licence check References and background checks At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within. We encourage women, people with a disability, Aboriginal and Torres Strait Islander, LGBTQI+ and people from culturally and linguistically diverse backgrounds to apply.

Read More
Work type
Full-Time
Keyword Match
... growth is supported. PepsiCo Australia & New Zealand is home to some of the world's most trusted brands ... visiting known outlets and providing exceptional customer service in diverse channels such as Independent Grocery ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Customer Experience Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting customer service teams in the Fleet Space - APPLY NOW! Revolutionise Customer Experience; Be part of a fast-paced, collaborative team; Multiple Locations available. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an exciting career opportunity for an experienced Customer Experience Consultant to join our dynamic Novated Sales and Customer Experience Team at our Sydney or Melbourne office. You will be responsible for: Management of a variety of customer queries concerning novated leasing and salary packaging; Guiding customers through the leasing life-cycle; Proactively contacting customers and internal stakeholders to resolve customer cases and queries; Actively answering inbound calls and email queries from customers; Managing and prioritising a combination of both inbound phone and email-based customer cases and queries; Delivering exceptional Customer service to every customer. What we are looking for: Demonstrated ability in a fast-paced customer service environment; Outstanding verbal and written communication skills; Prior experience in an inbound customer call-centre environment; High attention to detail, problem-solving skills and ability to multitask; Ability to work both autonomously and as part of a dynamic team; Passion for providing the best customer experience; Ability to adapt to different customer queries and apply knowledge of various products and services; Fleet or leasing experience or exposure in the automotive industry desirable. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

Read More
Work type
Full-Time
Keyword Match
... from customers; Managing and prioritising a combination of both inbound phone and email-based customer cases and queries; Delivering exceptional Customer service to every customer ... from different sites and from home; ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Client Service Officer

Estia Health

Situated across from beautiful Bexley Park with stunning views, Estia Health Bexley is a luxury residence that excels in every aspect of care, comfort and ambience. The residence is close to public transport, shops and other amenities, offering a pleasant and welcoming lifestyle where personalised care and attention to detail are paramount. About the role Estia Health Bexley have a fantastic opportunity for an experienced Client Services Officer to join our friendly and supportive team on a full time basis (working from 8am - 4pm Monday to Friday). As first point of contact for families seeking Aged Care services, the Client Services Officer will assist residents and their families in their journey into residential Aged Care. The successful applicant will provide our customers with a seamless admissions experience and offer our referrers easy access to our beds. This position will suit an energetic and results orientated individual who is passionate about driving customer satisfaction in residential Aged Care. You will be making a real difference to our residents and their families, building rewarding and lasting relationships along the way. Key responsibilities will include but are not limited to: Manage all customers inquiries including conducting site tours and holding resident/relative discussions and liaise with internal and external stakeholders. Proactively manage the pipeline of inquiries to improve sales and conversion rates Proactive engagement of referrers including identifying new potential referrers and community linkages Implement sales programs to increase the uptake of additional services including activity programs Act as the Customer Service champion for the home by monitoring service stands, ensuring training of staff and actioning resident satisfaction feedback What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Support from Management with developmental kits to expand your skillset Energetic and committed administration team that will guide you in the role and support admissions Attractive remuneration packages with workplace banking, novated leases and EAP services Opportunity to work across a wide network and learn or mentor others in your peer group Join one of Australia's leading aged care providers in one of the fastest-growing industries Work in your local community and make a difference to the lives of our residents About you Our ideal candidate has proven time management and organisational skills along with the flexibility to manage changing business needs. 5+ years' experience in sales/front office hospitality roles A track record of success in sales including strong negotiation and outstanding customer service Impeccable presentation, excellent communication and the confidence to build rapport with a wide range of people The ability to work both individually and as a team to achieve desired outcomes Knowledge of Aged Care including fees and funding (Ideal but not essential) Previous experience delivering training would be highly regarded Qualifications in sales, customer service or hospitality would be an advantage (but not essential) Join now! If you would like to know more, please emailing us at bexley@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page! https://www.linkedin.com/company/3252110/Full Time position - Monday to Friday within business hours, Attractive remuneration package for the right person, Opportunity to progress into a multi-site employee

Read More
Work type
Full-Time
Keyword Match
... services including activity programs Act as the Customer Service champion for the home by monitoring service ... team develop their careers with us. Support from Management with developmental kits to expand your ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Manager, IT Risk in Change

Allianz

Allianz is the home for Risk Professionals who dare to challenge business as usual and implement new frameworks. Looking for a role that allows you to take deep ownership of your work? As we continue our transformation journey and investment in Risk & Compliance enterprise wide the Senior Manager - IT Risk in Change, is essential in ensuring risk on key project, transformation programs and strategic initiatives is assessed and managed. As a key member of the Line 1 Risk & Compliance team, reporting to the National Risk & Compliance Manager - IT, this role is primarily responsible for implementation of a clear and consistent framework for identifying, assessing and managing risks associated with IT change initiatives, IT transformation programs and emerging risks. As a senior and expert member of the team, you will have the opportunity to provide expert advice and support in aligning risk management with business strategy. You'll be responsible for: Support the implementation of a consistent approach to the identification, assessment and management of risks associated with key change initiatives. Support project and initiative owners in drafting their risk profile to identify both delivery and delivered risks, ensuring that appropriate mitigants are in place. Facilitate effective risk in change assessments, as well as design and implementation of controls to manage risk through knowledge of the control environment. Assist and facilitate designing and implementing appropriate mitigations to both delivery and delivered risk. Supports Project Managers (or equivalent) and business owner/s with developing controls. Reviews and challenges the design of key controls in line with the governance plan. Tests controls in line with the integrated assurance plan. Important to your success: Experience in IT risk management for a complex, matrixed insurance / financial services organisation. Demonstrated experience in change related risk and in the identification, assessment and management of key risks. Demonstrated experience in identifying assessing and with management frameworks for managing strategic risk. Comprehensive understanding of risk analytics and qualitative and quantitative risk measures. Knowledge and demonstrated experience of IT Risk Management, including cloud computing environments. Superior verbal and written communication skills capable of communicating with audiences at all levels with clarity, impact and influence. What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a meaningful impact on how we do things Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact Encouraged to get involved with our network groups - Women of Allianz and Allianz Pride We are passionate about doing things differently, so feel confident to speak up and challenge status quo About us Allianz is an equal opportunity employer and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/ #LI-AllianzAU

Read More
Work type
Full-Time
Keyword Match
... a complex, matrixed insurance / financial services organisation. Demonstrated experience in change related ... influence. What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Newcastle & Hunter

Service Delivery Manager - Newcastle

Claro Aged Care and Disability Services

A carer in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking motivated person to join our experienced and down-to earth team in Newcastle. The Service Delivery Manager is responsible for all aspects of staff management and leadership to coach and build a high performing team to achieve business outcomes with a focus on quality for our clients. Reporting into Senior Management you will also look for ways to improve efficiencies in our processes and work output as well as strategize and support for future growth. Some of the key responsibilities will include: Lead, coach and support a high performing team of leaders Investigate and successfully resolve disputes or complaints in a timely manner Adhere and support our business strategy by developing strong collaboration between the various internal teams Manage operational budgets and expenditure Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring As an experienced Regional or Area Manager, you will have demonstrated experience and skills in people leadership and commercial acumen and have strong sector knowledge of the Disability or Aged Care industry, specifically in the Community. We are looking for someone with knowledge of the changing environment in the health sector, including funding, supplier market and emerging trends in service delivery. Our ideal candidate will have strong people management and team leadership skills, demonstrated experience in holistic customer care needs and excellent ability to thrive in an agile environment. You will also have strong commercial acumen and stakeholder engagement skills. Strong networks within Aged Care and Disability services and funding bodies will help you hit the ground running in this role. Our commitment to you People lie at the heart of everything we do, our teams are no different. We have a fantastic team culture and strongly believe in rewarding and empowering our people to do what they do best! What we offer: · Money in your pocket to “Light Up” your clients day - be it a coffee, a crossword puzzle or a daffodil, · Employee referral bonus to the value of $300 · Investment in your ongoing learning and development through an internal training platform · Celebrating you ! Long service thank you gifts for those who have been with us for 5, 10, 15 and 20+ years Your choice If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! recruitment@claro.com.au Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

Read More
Work type
Full-Time
Keyword Match
... service delivery. Our ideal candidate will have strong people management and team leadership skills, demonstrated experience in holistic customer care ... people, we'd love to hear from you. Apply directly or get in ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Data Engineer

Eclipx Group

Ready for a challenge? Opportunity to be a part of the forefront of change in our Business Intelligence team - APPLY NOW! Revolutionise and shape the behaviour of tech Be part of a fast-paced, collaborative team; Not your average tech role! Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We are seeking an experienced Data Engineer to take part in a role based in our St Leonards Office. The data engineer accountable for developing, maintaining change control and testing processes for data warehouse and data applications according to industry best practise and deliver product to meet business requirements. The jobholder works closely with the IT teams and business units on delivering applications software solutions against project timeline/agreed business priorities. You will be responsible for: Develop, implement, and maintain change control and testing processes for data warehouse or data related services. Create and maintain of technical documentation related to project. Maintain high standards of data quality within the team by establishing good practices and habits. Identify and encourage areas for growth and improvement within the team. Collaborate with other developers, business analysts and architects to plan, design, develop, test, and maintain web-and desktop-based business applications. Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans. Prepare reports, manuals and other documentation on the status, operation and maintenance of software. Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code. Package and support deployment of releases. Develop, refine, and tune integrations between applications. Analyse and resolve technical and application problems. Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. Adhere to high-quality development principles while delivering solutions on-time and on-budget. Provide third-level support to business users. Research and evaluate a variety of software products. Collaborate with data analysts/scientists and architects on AI.ML opportunities In order to be successful you will: Bachelor's Degree, with a technology emphasis, or equivalent education/experience At least 3+ years of experience as a Data Engineer, BI developer, or similar position. Proficient with Windows and Unix/Linux Operating Systems Experience in Service Orientated Architecture and Object Orientated Programming Experience in Microsoft SQL, Oracle database functions; particular in: T-SQL queries, Stored procedures, Views, User Defined Functions ETL, SSIS, Data Warehouse concepts Query performance optimization Experience in application security (UI / API layers) OAuth2, Active Directory / AD LDS Token-Based Authentication (Claims) -JSON Web Token / Passport Single Sign on Knowledge of Google Cloud products; BigQuery, Cloud Storage, Cloud dataflow Compute Engine Etc Experience in Python is highly desirable Work well independently and collaboratively use of Agile / Scrum development methodologies Experience in using BitBucket/WebStorm/Continuous Integration for development Worked in finance/vehicle lease management industry is desirable Experience in Production Support and Disaster recovery Understand application & database security and awareness of good control in Cyber Security in general Experience working with Data Scientist/Analysts to create data models for predictive models Experience in data migrations Data modelling experience Thrived in agile environments with ability to run agile ceremonies What's in it for you… We know it takes people with diverse ideas, strengths, interests, and cultural backgrounds to make our company succeed. Be apart of the team who are making change and are doing something disruptive in the market. An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

Read More
Work type
Full-Time
Keyword Match
... the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet ... vehicle lease, flexibility to work from different sites and from home; Training and Education - We ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Head of Retail Operations - Credit

Macquarie Group

Join us as Head of Retail Credit Operations in our Banking and Financial Services Retail Credit Team. Reporting to the Executive Director Retail Credit Services this is an excellent opportunity to lead a large, high-performing, dynamic team. Retail Credit Services supports home loans, car loans and credit cards across the Personal Banking and Business Banking channels within Macquarie's Banking and Financial Services Group. If successful you will identify and utilise opportunities to uplift product management disciplines across the end-to-end value chain, including enhancements to business processes, controls and product management capabilities. You will be part of the broader Retail Credit Service leadership team and the Banking and Financial Services Credit eco- system, where you will contribute in an Agile environment. This role will offer you a unique opportunity to join one of Australia's leading organisations and have a real impact at the heart of the business. To be successful in the role you will have expertise in operational management within Financial Services including managing large teams. You will possess a practical understanding of the implementation of risk and control frameworks to manage non-financial risks in highly regulated contexts. You will be proactive and pragmatic in your approach with a strong bias to action, and an ability to engage and manage multiple stakeholders. You will have the ability to effectively challenge the business, role modelling a mindset of “chronic unease” and a customer outcome focus. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... high-performing, dynamic team. Retail Credit Services supports home loans, car loans and credit cards across ... for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Digital Platforms Specialist

Allianz

Digital Platform Specialist (9 month Contract) - Consumer Insurance Division | NSW - Sydney Combine your website design & development and stakeholder management skills Play an integral role in developing & implementing Allianz's digital strategy Work for one of the world's largest insurance firms Allianz is THE HOME for those who DARE to challenge the industry through digital transformation. What if you could put the customer at the heart of everything you do? Allianz's Consumer Insurance division is looking a Digital Platforms Specialist to join its growing Digital Marketing team. It will be a contract until the end of 2021 with the possibility that there may be permanent employment afterwards. You will play an integral role in supporting the delivery, management and optimisation of all owned platforms, including workbenches, driven by a deep understanding of web and customer experience analytics, including the design and development of Information Architecture, site structure, individual page design and content creation, and enabling integration with reporting and analytics. You'll be responsible for: Engage with internal and external stakeholders to understand their requirements, and coordinate with user experience and user interface delivery. Ensure quality of output and delivery of digital platforms, including digital deliverables through software development and project lifecycles. Contribute to and execute website design and development, content creation and site Information Architecture for customer facing sites. Review and monitor owned sites and platforms to ensure quality, accuracy and alignment to brand and customer experience strategy. Integrate data from multiple sources and channels to develop insights and recommendations for continuous improvement of Allianz platforms, working across stakeholder groups to identify and develop optimisation initiatives. Ensure internal and external customers have a positive "Allianz Experience", including timely communications, quality of service, and management of expectations for new development and problem resolution. Apply modular approaches to user experience design, reusing and sharing components across solutions to ensure consistent designs and user/customer experience. Manage and maintain working relationships with IT to translate digital business requirements into best practice digital execution. Important to your success: Tertiary qualifications in Marketing, Digital Marketing, Information Technology or similar. An understanding of relevant regulatory and/or legislative compliance requirements that impact Allianz would be appreciated. Significant experience in reviewing wireframes, storyboards and system user interface flows in a corporate, or consulting environment. Experience in Digital and User Experience design. Experience with web site design and development. Experience with web Content Management Systems and associated Content Control Processes. Experience delivering projects using agile methodologies. Experience in design thinking and customer journey mapping. Demonstrated evidence of technical proficiency with Adobe or similar MarTech systems, software, databases, reporting and communication tools would be valued. What's on offer? This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming itself through an ambitious program of change and growth. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. This is a 12 month contract which could lead to further opportunities within this growing team or the wider business. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-ALLIANZAU

Read More
Work type
Full-Time
Keyword Match
... alignment to brand and customer experience strategy. Integrate data from multiple sources and channels ... team or the wider business. About us Allianz is the home for those who dare - a supportive place where you can ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Consultant

MLC

Opportunity for a QA Consultant, Wealth Advice Remediation - North Sydney Opportunity to work on a critical, customer focused project in NAB Great opportunity to develop your advice expertise and support ongoing improvements About the role The Customer Response Initiative (CRI) has been established to identify, minimise or rectify inappropriate advice by completing customer advice reviews in response to regulator concerns regarding advice quality. The Quality Assurance Team (QAT) works with the CRI program to provide insights into how effectively CRI is executing its goals and deliverables within the context of established methodologies and standards. The role will play an important part in identifying issues in incorrect application of methodologies by review teams and/or gaps in methodologies. This position will provide a platform to continue to develop your remediation skills and advice knowledge, whilst providing numerous future career development opportunities in Consumer & Wealth at NAB. The successful candidate will have the following key responsibilities: Re-perform cases completed by review teams by analysing financial advice given by advisers in scope to assess the appropriateness of the advice provided Identify differences in assessment outcomes or logic used to arrive at an outcome (between the review team assessment and your own), citing methodology references and actions required to rectify issues Prepare and discuss issues disagreed by the review teams with the internal Methodology team through reference to assessment guidelines and precedents Apply the correct processes, including risk management policies, to ensure consistent processes and outcomes that align with our Customer Care Methodology and guiding principles Liaise and form relationships with key support departments within the organisation to assist us in the delivery of timely service. About you Our ideal candidate will have; Experience in the Financial Planning industry, specifically in the advice process and/or dealing with Advisers. Previous roles such as Advising, Para planning, Complaints, Compliance or Training experience desirable Well demonstrated financial services industry experience through multiple roles, with sound knowledge of financial products Previous experience on a remediation project as a QA is desirable Advanced Microsoft Excel/Word skills Ability to review advice decisions based on file documentation and supporting information and form a determination of appropriate or inappropriate advice Qualified with a Diploma of Financial Planning, Advanced Diploma of Financial Planning (or to be completed ASAP), a Finance/Financial Planning degree will be highly regarded The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Internal Employees Given the potential sale of MLC to IOOF, please be aware that any NAB employees applying for MLC positions will either: In the case of secondments need to return to their NAB home role at the date of separation (currently scheduled for 31 May 2021) or; In the case of permanent roles, an application received will imply a transfer to IOOF at time of separation. *Please note, the sale to IOOF is still subject to APRA approval.

Read More
Work type
Full-Time
Keyword Match
... and outcomes that align with our Customer Care Methodology and guiding principles Liaise and ... : In the case of secondments need to return to their NAB home role at the date of separation (currently scheduled for 31 May ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Novated Relationship Manager

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise sales experience Be part of a fast-paced, collaborative team; St. Leonards location About Our Company... Eclipx Group is a publicly listed company and an established leader in vehicle fleet leasing, fleet management and diversified financial services in Australia and New Zealand. With approximately 1000 employees, Eclipx Group helps consumers and businesses of all sizes access the funds they need to operate through fleet leasing, novated leasing, vehicle sales, commercial equipment finance and consumer motor vehicle finance solutions. About your Position... We currently have an exciting opportunity for an experienced Novated Relationship Manager to join our high energy, friendly and passionate Novated Team at our St. Leonards office. This role is pivotal in ensuring Eclipx continues to grow in the marketplace by identifying new opportunities, meeting and exceeding book growth targets. What we are looking for: Three years minimum in an Account Management/Business Development role; Automotive / Fleet Management / Financial Products Industry experience; Tertiary qualifications in Sales and/or Marketing advantage; Working knowledge of CRM systems. Ability to report effectively; Developed verbal and written communication skills including numeric. Ability to communicate effectively across all areas of business; Excellent negotiation and interpersonal skills; and Desire to work in a team environment, open to input and constructive feedback for future developments/changes to departmental procedure and company infrastructure. You will be responsible for: Maximising client relationships across a select group of clients, hence ensuring customer retention and account growth for Eclipx nationally through effective communication, consistency, accuracy and timeliness in all aspects of client management; Ensuring required administrative processes are managed effectively in order to ensure Eclipx operates in accordance with the company standards, financier requirements and meets and exceeds all KPI's (visitations, contact, program growth and customer service satisfaction); Develop Novated Lease customers; Assist Business Development Managers with new client implementation including engagement strategy; Conduct marketing initiatives such as site consults and webinars; Identify new opportunities within current customer base through business reviews; Ensure up to date electronic records of client/customer visits within systems; Ensure all customer meetings are completed with a follow-up note within 24 hours outlining action points and summarising outcomes; and Conduct regular client visits. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

Read More
Work type
Full-Time
Keyword Match
... a part of one of the most exciting sales and customer service teams in the Fleet Space - APPLY NOW! Revolutionise ... vehicle lease, flexibility to work from different sites and from home; Training and Education - We ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Health, Safety and Wellbeing Advisor - NSW

Estia Health

As an ASX0 listed company in Australia's fastest growing industry, Estia Health is dedicated to caring for thousands of older Australians who choose to make Estia their home. As we continue to expand, we are striving to attract, develop and retain the best talent in Aged Care. With over 7500 employees in both metropolitan and regional Australia, we are proud to be a values based organisation providing meaningful careers. About the role The Health, Safety and Wellbeing Advisor provides proactive support to our homes and Operations leaders in relation to Workplace Health and Safety and Injury Management matters. You will be instrumental in ensuring the organisation achieves its targets in reducing the impact of lost time injuries and successfully managing workplace hazards. Reporting to the Head of Safety and Injury Management you are part of a National team in this critical business role. About you You'll bring to the role your energy, your passionate and caring nature and you will have: Tertiary qualifications in a relevant Workplace Health and Safety or allied health field A minimum of 3 years' experience in a WHS and/or Injury Management/rehabilitation setting Self-Insurance experience preferred. Demonstrated customer focused mindset and approach to problem solving Experience with and a sound understanding of applicable WHS and Worker's Compensation legislation and regulations Strong interpersonal skills and influence Highly developed communication skills (both written and verbal) Effective computer skills and experience with Risk/Injury Management systems preferred Knowledge of Work Health and Safety and a commitment to keeping yourself and others safe and well The right to work in Australia What will we offer in return? Make a difference by supporting projects which have an impact on how we support our residents Opportunity to work on a range of projects - broadening your project experience Open, friendly, collaborative team - feel supported though enjoy autonomy to deliver your work Fast paced, progressive environment Enjoy working in a contemporary office with coffee and fresh fruit on us! Estia offers a range of benefits including workplace banking, novated leases and EAP services Join us! If you would like to know more, please call our recruitment team on 1300 615 724 or by emailing recruitment@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page. We support a holistic approach to Work Health and Safety by supporting our homes with a commitment to keeping our residents and team members safe and well.

Read More
Work type
Full-Time
Keyword Match
... Self-Insurance experience preferred. Demonstrated customer focused mindset and approach to ... range of benefits including workplace banking, novated leases and EAP services Join us! If you would like to know more, ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Human Resources Payroll Systems Specialist

Allianz

Allianz is THE HOME for those who DARE to stand tall behind their ideas. Are you inspired by getting the best solution for your customer? This is a newly created 6 month contract role reporting to the HR Systems & Operations Manager Manager. You'll work on a new project to provide support with testing as well as the set up of new payroll for employees we are onboarding in Preceda following a recent acquisition This will involve end to end payroll implementation of a group of employees to be migrated into Allianz Australia payroll system. To be successful: Circa 3-5 years' payroll experience, including payroll system experience Proven analytical and critical thinking capability to be able to troubleshoot, and resolve issues that may arise with managing data in a system Excellent communication skills. Demonstrated ability to build effective relationships internally and externally with clients, intermediaries and service providers. What's on offer: This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth. We are embarking on a HR transformation so there will be plenty of opportunity for you to make your mark and bring fresh insights and ideas to the table. You will have the opportunity to take deep ownership of your work This is an opportunity to stretch yourself, there will be a lot of variety in terms of the nature of issues you will be managing. This role is fast-paced, things are always changing and no day is ever the same. Gain experience of other HR systems including Success Factors, and downstream systems as well as also learn about integration of data.. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. #LI-AllianzAU

Read More
Work type
Full-Time
Keyword Match
... THE HOME for those who DARE to stand tall behind their ideas. Are you inspired by getting the best solution for your customer? ... and externally with clients, intermediaries and service providers. What's on offer: ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Business Analyst - Home Loans

Macquarie Group

Within Personal Banking, we are proud of our high-performance culture, diversity and inclusion. We have a strong focus on meeting community expectations and making risk-conscious and data-based decisions. In line with our entrepreneurial and innovative culture, we adopt Enterprise Agile and Human Centered Design ways of working and embrace a growth and learning mindset. As the Business Analyst, you will be working within the Home Loans Originations feature team to deliver the best customer experience for our home loan clients, brokers and staff members. You will be the voice of the customer, with a deep understanding and empathy of current needs and pain points of our users. You will work closely with sales teams, credit analysts, panel solicitors, business stakeholders, service designers, clients & technology teams to refine the epics, features and stories. The role involves you designing and delivering solutions to support the end to end experience for Brokers applying for a Macquarie home loan on behalf of their clients. You will have particular expertise in business requirements gathering, leveraging data to support decision making, facilitate workshops, process design, process mapping, and change management. You will be a passionate self-starter, excellent collaborator and able to build strong relationships with a range of stakeholders. .You will have: A minimum of 2-3 years business analyst experience in the banking and financial services. Excellent stakeholder management skills Strong analytical skills with the ability to define efficient solutions based on input from stakeholders Experience conducting workshops for requirements gathering including working with clients, business stakeholders and technical experts Expert in LEAN process design and process maps Strong written and verbal communication skills Inquisitive, open minded and challenge the status quo where required Experience in change management Self-motivation with a high level of accountability and the ability to drive successful outcomes Proven time management and planning abilities which allow you to identify task dependencies/ critical paths and determine appropriate milestones Experience with UX best-practices, design thinking and empathy testing Experience with enterprise agile and human centered design methodologies Relevant business or technology related degree. Experience with Pega, SAP, Fuse and financial services knowledge including home loans are also highly desirable Joining the Home Loans Originations feature team you will join a team a talented team of analysts, engineers and subject matter experts. This role is a great opportunity for someone passionate about supporting our Broker Home Loan business and the experience of our clients and staff. If you are willing to be flexible, can own and see through tasks/projects to completion and are looking to stretch yourself and grow in a dynamic and professional environment then this may be the role for you. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... within the Home Loans Originations feature team to deliver the best customer experience for our home loan clients, ... experience in the banking and financial services. Excellent stakeholder management skills Strong ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Customer Experience Consultant

Eclipx Group

Ready for a challenge? Opportunity to be a part of one of the most exciting customer service teams in the Fleet Space - APPLY NOW! Revolutionise Customer Experience; Be part of a fast-paced, collaborative team; Multiple Locations available. Our Story so far… Eclipx Group (ECX) has been operating a number of very successful Automotive Financial Services businesses (Fleet Partners, FleetPlus & FleetChoice) for over 15 years. We have recently embarked on an exciting company transformation and the final piece of the puzzle is the establishment of an epic Sales and Customer service team. Be part of the revolution of the Fleet Industry… About your Position… We currently have an exciting career opportunity for an experienced Customer Experience Consultant to join our dynamic Novated Sales and Customer Experience Team at our Sydney or Melbourne office. You will be responsible for: Management of a variety of customer queries concerning novated leasing and salary packaging; Guiding customers through the leasing life-cycle; Proactively contacting customers and internal stakeholders to resolve customer cases and queries; Actively answering inbound calls and email queries from customers; Managing and prioritising a combination of both inbound phone and email-based customer cases and queries; Delivering exceptional Customer service to every customer. What we are looking for: Demonstrated ability in a fast-paced customer service environment; Outstanding verbal and written communication skills; Prior experience in an inbound customer call-centre environment; High attention to detail, problem-solving skills and ability to multitask; Ability to work both autonomously and as part of a dynamic team; Passion for providing the best customer experience; Ability to adapt to different customer queries and apply knowledge of various products and services; Fleet or leasing experience or exposure in the automotive industry desirable. What's in it for you… An attractive remuneration package - including base salary, super and incentive scheme; Added benefits - Including staff discounts, salary packaging, novated vehicle lease, flexibility to work from different sites and from home; Training and Education - We pride ourselves in helping you realise your potential and allowing you to be innovative and grow; An exciting career - As our business grows, so do the opportunities for our people! If you think you have what it takes please reach out to us - we can't wait to hear from you!

Read More
Work type
Full-Time
Keyword Match
... from customers; Managing and prioritising a combination of both inbound phone and email-based customer cases and queries; Delivering exceptional Customer service to every customer ... from different sites and from home; ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Lead Frontend Digital Engineer

Macquarie Group

At Macquarie, we are building the Digital Bank of the future and we are doing it with our customers by our side. We use technology as a catalyst to bring people together and help them realize their life milestones through our products and solutions which are designed by humans for humans. We are putting our customers first and changing how the world interacts with banks. Are you an experienced Lead Engineer who is passionate about playing a key role in delivering innovative and customer focused software solutions? If you are someone with a desire to be part of a collaborative, Agile, dynamic and high paced environment and have the drive to make a change and share your expertise to help deliver on our vision, then read on. This is an exciting opportunity for you to lead and contribute to the transformation of our home loan capability. Your role will help us evolve our Digital home loan originations processes. We are looking to the future to build out a digital home loan originations process that can be extended to support more product features. As a hands-on lead engineer, you will help design, implement and maintain our Digital home loan origination front-end solution. You will also need experience working with microservice frameworks and integration between multiple systems. This key role demands a highly motivated individual with a strong background in Software Engineering. You will be an experienced and inspirational leader, with a strong team focus with willingness to pivot your skills to help the team in any way to achieve goals. You are meticulous, thorough and possess excellent communication skills to engage with all levels of our stakeholders. Responsibilities    Designing and building on the digital home loan core offering, ensuring delivery of software is of the highest standards in a timely manner Collaborating with Agile teams to deliver working software for customers Advocate best development practices and coach junior team members Develop technical specifications, high level/detailed design, testing strategies, and implementation plans from business requirements Can apply an entrepreneurial approach and passion to problem solving and product development Comfortable working in highly dynamic and rapid development environment Lead end-to-end systems development cycle from requirements analysis, coding, testing and DevOps Essential Skills Solid understanding of client-side scripting using vanilla JavaScript Solid understanding of  Angular 8+ and TypeScript Solid understanding of HTML5, CSS3 and SASS/LESS pre-processors Good understanding of tooling such as NPM, Yarn, Webpack etc. Good understanding of writing unit tests using tools such as Jasmine / Karma Experience with API integration between frontend to backend Experience with GIT source control, along with CI tools like Bamboo and Bitbucket Experience with understanding cross-browser compatibility issues and responsive design  What would make you awesome Extensive solution design experience RxJS/ngRx/Reactive programming experience Web accessibility experience Design systems experience Google Analytics tagging experience Cypress integration test experience Cloud technologies like AWS / GCP, containers and API gateway experience If you are interested in this position and meet the above requirements, please apply via the following link. For more information, please visit www.macquarie.com/careers About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

Read More
Work type
Full-Time
Keyword Match
... Bank of the future and we are doing it with our customers by our side. We use technology as a catalyst to ... Responsibilities    Designing and building on the digital home loan core offering, ensuring delivery of ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Lead Integrations Engineer

Macquarie Group

Are you an experienced Lead Engineer who is passionate about playing a key role in delivering innovative and customer focused software solutions? Our vision is to bring together the best of financial services, business services and technology solutions for our clients. We need you to help us create an exceptional industry leading experience, which will make us stand out from the crowd. If you are someone with a desire to be part of a collaborative, Agile, dynamic and high paced environment and have the drive to lead change and share your expertise to help deliver on our vision, then read on. This role is a great opportunity to lead change and help evolve our strategic digital home loan originations processes. We are looking to the future to build out a digital home loan originations process that can be extended to support more product features. This is an exciting opportunity for you to contribute to the transformation of our home loan capability. In this role you will lead the engineering capability for multiple teams alongside the application design and architecture while contributing to business requirements. You will need hands-on experience working with microservice frameworks and other technologies to help design and build integration between multiple systems. In this Agile environment, you will collaborate with the team on creating stories' acceptance criteria, identifying areas of potential risk and ensuring the focus is on business objectives and delivering value. This team apply DevOps principles and conduct incident management support and you will lead the team to automation, CI/CD and other techniques as well as design, develop and implement API's. You will be an experienced and inspirational leader, with a strong team focus with willingness to pivot your skills to help the team in any way to achieve goals. Finally, you will have technical capability across: Solid java background and strong understanding of software development best-practices Open source integration frameworks (e.g. Apache Camel, WebFlux) Experience in Event and message-orientated platforms (e.g. Solace, Active MQ, Kafka) Understanding of modern approach to integration (cloud, micro-services, APIs, reactive programming) Spring boot microservice development, containerisation, cloud technologies (AWS, OpenShift, Kubernetes, GCP) Experience with automated service, API and integration testing and the associated tools. Exposure to SAP/Salesforce, Pega, originations of home loan products, and/or API-based financial services platform is a bonus.   If you are interested in this position and meet the above requirements, please apply via the following link. For more information, please visit www.macquarie.com/careers About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

Read More
Work type
Full-Time
Keyword Match
... customer focused software solutions? Our vision is to bring together the best of financial services, business services ... you to contribute to the transformation of our home loan capability. In this role you will lead ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Administration Officer

Estia Health

From impressive award-winning architecture and attractive courtyard gardens to cosy lounge areas and magnificent views, Estia Health Kilbride reflects the style and comfort that is offered to all our residents. Set in a quiet street with views of the mountains, the home is a short drive to the Rosemeadow shopping area. About the role This is much more than a reception role as you sit at the heart of the home! Estia Health Kilbride are looking for an Administration Officer to join their team on a full-time basis working Monday to Friday. Working closely with the facility's management team, the Administration Officer role is diverse and engaging. Best suited to someone who can juggle many tasks at once. You can take ownership of tasks and be in control of your day! The role also involves: Customer service duties - You are the first face the visitors see, bring your smile and caring attitude to everyone who enters the home General administrative and reception duties including answering phones, record management, taking meeting minutes etc Supporting the facility management team Get involved in recruitment of new staff Manage the roster and work to cover sick leave Dealing with payroll queries from staff and keep track of petty cash What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. We want to set you up for success - Enjoy a dedicated induction with a buddy to help you get ready for the role We offer emerging leader programs for our high performing staff to be mentored by a member of our Executive Team Regular education sessions so you stay informed on processes Enjoy working a full time role without weekend hours Quarterly development days with other Administration Officers in your state - stay connected to your network in the business A supportive head office team that are ready to help you with any and every question you have About you You'll bring to the role your drive and determination. You will also have: 1-2 years' experience in a similar or related role (Aged Care highly regarded) Effective interpersonal, written and verbal communication skills Demonstrated ability to effectively liaise with both internal and external stakeholders Strong organisational skills and demonstrated ability to work to deadlines deadlines and manage priorities Advanced computer and word processing skills using Microsoft Word, PowerPoint and Excel Proficient with computers and comfortable with technology An understanding of the financial components of Residential Aged Care Knowledge of Work Health and Safety principles and a commitment to keeping yourself and others safe and well Join us! If you would like to know more, please email us at kilbride@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Full Time position - Monday to Friday, Regular webinar and education sessions to keep you informed, Be the face of our home!

Read More
Work type
Full-Time
Keyword Match
... a quiet street with views of the mountains, the home is a short drive to the Rosemeadow shopping area. ... control of your day! The role also involves: Customer service duties - You are the first face the visitors ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Home Loans Operations Administrator

Macquarie Group

We are undergoing a transformation and growth and we are looking for an exceptional Mortgage Administrator to join the team. We provide administrative processing of clients, through both our Broker and Direct channels. Overall, this role is responsible for completing transactions, processing administrative tasks, responding in an efficient and effective way to incoming requests and fulfilling all work ultimately to deliver exceptional service to the client. You will have previous experience in an administrative role, ideally within financial services or the mortgage industry, with a heavy focus on customer service. Your collaborative approach paired with your ability to develop and nurture relationships with both key internal and external stakeholders will play a big part in your success in the role. You will be a motivated and driven individual with a focus on exceeding your personal, as well as the wider teams' goals. In return, we will enable you to develop your skills, as well as providing a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... within financial services or the mortgage industry, with a heavy focus on customer service. Your ... outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Business Analyst

Macquarie Group

Within Personal Banking, we are proud of our high-performance culture, diversity and inclusion. We have a strong focus on meeting community expectations and making risk-conscious and data-based decisions. In line with our entrepreneurial and innovative culture, we adopt Enterprise Agile and Human Centered Design ways of working and embrace a growth and learning mindset. As the Senior Business Analyst, you will be working within the digital home loans theme, which aims to deliver the best customer experience for our home loan customers. You will be a key part of delivering this exceptional customer experience, working closely with cross functional teams across the enterprise. We are big on agile as a way of working, so we have a continuous improvement mindset and are always looking at how we deliver value to our customers as fast as possible. The role involves you designing delivering and supporting solutions considering the end-to-end experience for customers applying for a Macquarie home loan. You will have expertise in business requirements gathering, leveraging data to support decision making, facilitating workshops, process design and process mapping. You will be an excellent collaborator and build strong relationships with a range of stakeholders. Most important you will be keen to deliver exceptional customer experiences and be a passionate self-starter. You will have: 5+ years business analyst experience in the banking and financial services industry. Excellent stakeholder management skills Strong analytical skills with the ability to define efficient solutions based on input from stakeholders Experience conducting workshops for requirements gathering including working with clients, business stakeholders and technical experts Expert in LEAN process design and process maps Strong written and verbal communication skills Inquisitive, open minded and challenge the status quo where required Experience in change management Self-motivation with a high level of accountability and the ability to drive successful outcomes Proven time management and planning abilities which allow you to identify task dependencies/ critical paths and determine appropriate milestones Experience with UX best-practices, design thinking and empathy testing Experience with enterprise agile and human centered design methodologies Relevant business or technology related degree Experience with Pega, SAP, Fuse and financial services knowledge including home loans are also highly desirable Joining the Digital home loans team, means you will join a team that collaborates on the end to end experience, from front end customer UI to back end originations systems. This role is a great opportunity for someone passionate about creating a great customer experience, simplification and improving processes. You will also have a natural interest in technology. If you are willing to be flexible, can own and see through tasks/projects to completion and are looking to stretch yourself and grow in a dynamic and professional environment then this may be the role for you. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... our customers as ... services knowledge including home loans are also highly desirable Joining the Digital home loans team, means you will join a team that collaborates on the end to end experience, from front end customer ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

National Facilities Coordinator

Allianz

Allianz is the home for those who dare to build long-term customer relationships rather than fulfil short-term objectives. As Facilities Coordinator you'll report through to the National Facilities Manager and will be responsible for providing administrative support and coordinating facility related activities for all sites Australia-wide. You'll join at an exciting time, just as we move in mid 2021 into an exciting new office space in the upcoming Brookfield place precinct in the Sydney CBD. This is expected to be one of the best buildings in Sydney. The Facilities Coordinator will play a key role in supporting the Facilities team and ensuring everything runs smoothly. Responsibilities in the role: Provide facilities and admin support to the national facilities team Identify and manage operational maintenance requirements Receive, manage and process maintenance requests Respond to information requests in a timely manner Provide timely communication and feedback to staff and stakeholders on facilities issues Assist with preparing and managing financial budgets and invoice processing Assist with contractor management and vendor support requests Ensure key systems and stakeholder information is keep up to date Provide timely information and reports to the business as required Assist with waste, power and sustainability initiatives Assist the Head of Physical Security with Security and Access Cards for select sites Ad hoc facilities related activities and coverage of leave Comply with all WHS, regulatory and code of conduct requirements Support the implementation of the department and company business objectives To be successful in the role: You'll have prior experience working in a facilities management support role Demonstrated understanding of the facilities and property management function. High level of customer service Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands. High attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information. Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools. Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence What's on offer? This role will present an exciting opportunity to join an global iconic insurance organisation, which is transforming through an exciting time of change and growth Work alongside a highly experienced Facilities and Property team, inc Facilities, Occupancy Planning, Security and Leasing so will gain exposure to these areas. Will be part of a project team so will have opportunities to act as Project Coordinator Joining the team as we move into an exciting new office space in the upcoming Brookfield place precinct in the Sydney CBD Learn through being supported and encouraged to take on new challenges that will help you to develop new skills Come together in an environment where people feel that they belong, are respected and are valued for their contribution About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. Allianz is the home for those who dare to build long-term customer relationships rather than fulfil short-term objectives.

Read More
Work type
Full-Time
Keyword Match
... management function. High level of customer service Ability to plan and prioritise effectively ... are valued for their contribution About us Allianz is the home for those who dare - a supportive place where you can ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Risk and Compliance Analyst

Allianz

Allianz is the home for Risk & Compliance Analysts who dare to stand tall behind their ideas whilst taking the business on a journey. What if you were empowered to make a positive impact? Due to our continued investment into the uplift of Allianz Australia's Risk & Compliance culture we have a permanent Finance Risk & Compliance Analyst opportunity available. Reporting into the Finance National Risk and Compliance Manager, your role will be to assist in the implementation and execution of the risk and compliance management framework. As a genuine partner to the Finance functions, which include Financial Control and Reporting, Tax, Investments, Treasury Operations and Actuarial, you will play a pivotal part in advising the Finance Division to ensure operational and compliance risks are appropriately identified, assessed and monitored. You'll be responsible for: Working with the Finance Risk & Compliance Line 1 team to facilitate risk and control assessment workshops and maintain risk profiles in the operational risk governance system. Working with the Finance Risk & Compliance Line 1 team to test internal controls and support the business to manage key risk areas. Advise on risk and compliance related matters, developing action plans as necessary which address current/emerging risk and compliance issues faced by the division. Supporting the Finance Risk & Compliance Line 1 team in providing guidance and oversight to Finance on the management of risk and compliance incidents Preparing regular reporting for the Finance Leadership Team and Line 2 Risk and Compliance. Work collaboratively and proactively with Finance Stakeholders and the wider Risk and Compliance community on risk and compliance management activities. Important to your success: At least 2 years' experience working within a risk, compliance or assurance role ideally with financial services Exceptional verbal and written communication skills Demonstrated ability to independently manage and influence internal and external stakeholders Strong analytical and problem solving skills with experience in data analysis and interpretation Tertiary qualification in Business or Commerce discipline What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes Be supported to care for yourself and also things that matter in your life - your children, elderly or disabled and the community Encouraged to get involved with our network groups - Women of Allianz and Allianz Pride About us Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-AllianzAU

Read More
Work type
Full-Time
Keyword Match
... a tangible and meaningful impact on our people, our customers and our community Feel supported to give something a ... are embraced. We welcome and value talent from all backgrounds, experiences and ways of working ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Digital Specialist

Allianz

Senior Digital Specialist (12 month Contract) - Consumer Insurance | NSW - Sydney Use your digital marketing & CX skills to design enticing & user-friendly digital portals Play an integral role in developing & implementing Allianz's digital strategy Work for one of the world's largest insurance firms Allianz is THE HOME for those who DARE to challenge the industry through digital transformation. What if you could put the customer at the heart of everything you do? Allianz's Consumer Insurance division is looking a Senior Digital Specialist to join its growing Digital Marketing team. You will play an integral role in delivering optimisation across all of Allianz Australia's platforms, delivering on the strategic vision for the transition of offline sales and service to an online environment, and deliver signature digital experiences through contemporary user experience and user interface design, including the design and development of apps and associated platforms to improve sales outcomes and enhance the customer experience. You'll be responsible for: Supporting the delivery of the digital strategy (including usability and brand) and measure the impact on sales through Allianz Australia and partner sites. Collaborating to support the transition to online customer experiences to align with strategies to win, retain and grow customers. Review owned sites and platforms to ensure quality, accuracy and alignment to brand and customer experience strategy. Engage with stakeholders to understand their requirements and translates this into requirements for user interface and experience design and support project planning to deliver to outcomes. Collaborate with external vendors to deliver insights and enhancements to websites, workbenches and sales applications. Ensure internal and external customers have a positive "Allianz Experience", including timely communications, quality of service, and management of expectations for new development and problem resolution. Apply advanced modular approaches to user experience design, reusing and sharing components across solutions to ensure consistent designs and user/customer experience. Collaborate with stakeholders to translate digital business requirements into best practice digital execution. Act as a custodian of the Allianz brand, ensuring alignment and consistency of brand messaging across marketing material Important to your success: Tertiary qualifications in Marketing, Digital Marketing, Information Technology or similar. Demonstrated experience in digital customer-centric design, user interfaces and user experience. Demonstrated evidence of technical proficiency with Adobe or similar MarTech systems, software, databases, reporting and communication tools. Experience managing complex and multichannel platforms. Experience delivering projects using agile methodologies. An understanding of relevant regulatory and/or legislative compliance requirements that impact Allianz Australia would be beneficial. What's on offer? This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming itself through an ambitious program of change and growth. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. This is a 12 month contract which could lead to further opportunities within this growing team or the wider business. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-ALLIANZAU

Read More
Work type
Full-Time
Keyword Match
... customers have a positive "Allianz Experience", including timely communications, quality of service, ... team or the wider business. About us Allianz is the home for those who dare - a supportive place where you can ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Senior Digital Experience Specialist

Allianz

Senior Digital Experience Specialist - Consumer Insurance | NSW - Sydney Use your skills & experience to produce an exceptional digital customer experience Play an integral role in developing & implementing Allianz's digital strategy Work for one of the world's largest insurance firms Allianz is THE HOME for those who DARE to disrupt the industry. Does customer satisfaction inspire you? Allianz's Consumer Insurance division is looking a Senior Digital Experience Specialist to join its growing Digital Marketing team. You will play an integral role in improving the digital customer experience of all Allianz Australia sales and service platforms, driven by a deep understanding of web and user experience design, executing Allianz's Digital First strategy by supporting the strategic vision for the transition of offline sales and service to an online environment, and delivering signature digital experiences through contemporary user interfaces whilst being responsible for the design and development of applications and associated platforms to improve sales outcomes and enhance the customer experience. You'll be responsible for: Implement the digital strategy to manage the delivery of the overall Allianz Digital and User Experience (including usability and brand) and the impact on sales through Allianz and partner sites. Contribute to the transition to online customer experiences and the delivery of signature digital customer experiences to align with strategies to win, retain and grow customers. Engage early with internal stakeholders to understand their requirements and translates these into requirements for user experience and design. Map Digital Customer Journey to establish the customer flow prior to build. Manage external vendors where required to deliver customer testing and user experience insights. Provide resource estimates and project planning and deliver to project outcomes. Monitor and ensure quality of output and delivery of digital platforms, managing all digital deliverables through software development and project lifecycles. Monitor and ensure internal and external customers have a positive "Allianz Experience", including timely communications, quality of service, and management of expectations for new development and problem resolution. Apply advanced modular approaches to user experience design, reusing and sharing components across solutions to ensure consistent designs and user/customer experience. Contribute to the development and streamlining of processes and procedures to enable an effective operating rhythm and proactively manage risk. Important to your success: Tertiary qualifications in Marketing, Digital Marketing, Information Technology or similar. Experience in Digital and User Experience engagements, establishing customer expectations and delivering quality artefacts as a framework for project delivery. Experience in reviewing wireframes, storyboards and system user interface flows in a corporate, or consulting environment. Demonstrated evidence of technical proficiency with Adobe or similar MarTech systems, software, databases, reporting and communication tools. Experience delivering projects using agile methodologies. Experience in design thinking and customer journey mapping. An understanding of relevant regulatory and/or legislative compliance requirements that impact Allianz would be beneficial. What's on offer? This role will present an exciting opportunity to join a global iconic insurance organisation, which is transforming itself through an ambitious program of change and growth. We recognise the contribution of our ‎employees and ‎‎reward our staff with a dedicated range of attractive benefits: wide range of insurance, household, lifestyle and travel discounts available; variety of flexible leave options; on-going training and development opportunities. You will be a part of Allianz, one of the world's largest insurance firms, and will be provided the opportunity to build a career on a global level, if that is what you want. About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-ALLIANZAU

Read More
Work type
Full-Time
Keyword Match
... in improving the digital customer experience of all Allianz Australia sales and service platforms, driven by ... that is what you want. About us Allianz is the home for those who dare - a supportive place where you can ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Fraud & Corruption Program Manager

Allianz

Allianz is the home for Risk & Compliance Professionals who to stand tall behind their ideas whilst implementing new frameworks. How far can you go with the support of leaders who want to bring out the best in you? We have a newly created opportunity for a Fraud & Corruption Manager. The primary purpose of this Line 2 role is to lead the ongoing development of the Fraud & Corruption Control Program, including the development of Policies, Procedures, Standards and Frameworks to support Allianz Australia (ALL) in its efforts to manage its Fraud and Corruption risks. In addition, this role will work closely with risk partners and Assurance functions, as well as 1 st Line of Defence Risk Management teams to develop and embed a robust, comprehensive Fraud and Corruption Risk Monitoring and reporting capability. You'll be responsible for: Develop Anti Fraud & Anti Corruption Policies and Frameworks which align with Allianz Group Standards, Australian Standards for Fraud and Corruption Control as well as best practices in Fraud Control. Coordinate assurance activities as they relate to Fraud & Corruption Control ensuring that key controls are regularly tested, gaps / weaknesses are identified and remediation actions are completed. Provision of subject matter expertise, review and challenge of Business Unit Risk Assessments, New product approvals and other changes to Allianz's product or service propositions. Develop Fraud and Corruption Risk monitoring programs, dashboards and other management information reporting that allows Senior Management to have appropriate oversight of Anti Fraud & Corruption risk and performance levels. Develop, facilitate and deliver Fraud & Corruption awareness and training sessions related directly to key Anti-Fraud and Anti-Corruption framework requirements. Important to your success: Extensive experience in risk management with a particular emphasis on experience in Fraud (Internal & External) Risk, Information Risk Management, Physical Security Risk Management & Cybercrime. Demonstrated experience in conducting fraud and corruption risk assessments and in designing, developing and refining fraud and corruption related policies, procedures and training/communication packages. Demonstrated experience in developing, implementing and enhancing data analytics capabilities for risk areas associated with fraud and corruption. Excellent verbal and written communication skills, including clear and concise board and committee reports, capable of communicating with clarity, impact and influence. Demonstrated stakeholder management experience across all levels of an organisation. Tertiary qualifications in a relevant discipline. What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes About us Allianz is an equal opportunity employer and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/ #LI-AllianzAU

Read More
Work type
Full-Time
Keyword Match
... other changes to Allianz's product or service propositions. Develop Fraud and Corruption Risk monitoring ... discipline. What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

HR Services Officer

Allianz

HR Services Officer x 3 - 9-12 mths contract - Sydney, NSW Want to know how it feels to be genuinely supported to grow and develop your career? We have a number of 9-12 mth contract opportunities available to join our super engaged, collaborative and supportive HR Services team. This is a close knit, supportive environment, where you will be empowered to develop your skills, working closely with each other to provide superior levels of HR service for the business. You'll be responsible for: The coordination of HR Services deliverables such as drafting letters and employment contracts, updating the HR systems and resolving HR operational queries. Maintaining high level of customer service to the business ensuring the HR Services team meet agreed SLAs. Assisting with queries and working with key stakeholders to resolve performance related issues. Providing operational HR advice and guidance to Allianz staff and senior leaders across the business. Contributing to process improvement initiatives within the HR Services team and beyond to improve efficiency of services to the business. Work with the broader HR team to maintain the accuracy of HR policies in line with the Corporate Stocktake policy and maintain the integrity of information available on the MY HR portal. Important to your success: You will have prior experience in a HR Services/Administration role in a busy and fast paced environment. You will have had exposure to HR systems (Success Factors will be highly regarded) You will be customer service focused with the ability to communicate and build relationships with a variety of stakeholders. You'll be proactive, a team player and will enjoy working collaboratively with peers to problem solve. You will be comfortable working in a busy and heavily regulated environment demonstrating the ability to manage tight deadlines and prioritise work effectively. You will have high attention to detail and accuracy with the ability to quickly identify errors or inconsistencies within information. Relevant tertiary qualifications (e.g. TAFE or Business/Human Resource Management) - Desired What's on offer? Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes Learn through being supported and encouraged to take on new challenges that will help you to develop new skills Come together in an environment where people feel that they belong, are respected and are valued for their contribution As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community About us: Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry

Read More
Work type
Full-Time
Keyword Match
... Factors will be highly regarded) You will be customer service focused with the ability to communicate and build ... on our people, our customers and our community About us: Allianz is the home for those who dare - ...
1 month ago Details and apply
1 month ago Details and Apply
Similiar jobs you might be interested in
NSW > Sydney

Senior Service Designer

Macquarie Group

We're the Personal Banking experience design team at Macquarie. Our designers play along the full spectrum of design, helping to define the future of retail banking at Macquarie. In this role, you will work within a multidisciplined service design team to create customer centric solutions for our retail banking products and services. You will be the custodian of the customer journey and service blueprints, enabling product teams to understand the complex relationship between customer pain points, internal business practices and the underlying systems and services. You will help set the strategic vision of the products by bringing your future visioning prowess to the table. What you'll do: Conduct formative, generative, and evaluative research activities to identify insights from customers, employees and stakeholders using qualitative and quantitative methods, such as unmoderated and moderated techniques, interviews, surveys and assist with research recruitment. Design customer centric service and product solutions within a complex ecosystem, enterprise applications and create/evolve design standards. Collaborate cross-functionally with Business Analysts, Engineers, Product Managers, Researchers and Designers to solve problems, and prioritise design activities and research. Advocate for the customer through research findings to diverse audiences through written reports and presentations. Contribute and/or lead service design activities, challenge established thinking, and develop new approaches to complex design problems. Design and facilitate workshops for ideation and iteration, for small and large groups, remotely and in person What we're looking for: A minimum of 5 years' experience in design and recent experience as a Senior Designer An excellent portfolio showcasing in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices. Bachelor's degree in Graphic Design, Industrial Design, Human Computer-Interaction or equivalent practical experience. End to end experience of managing design activities across the user-centred design process including strong design research skills, iterative design and prototyping and facilitation of usability testing. Ability to produce high quality artefacts such as personas, journey maps, task models, wireframes and interactive prototypes Highly skilled in design tools such as Sketch, Adobe Creative Suite, Mural. Comfortable working in an Agile environment and resilience in the face of shifting priorities. Boundless curiosity about how people use technology and how to create great experiences Excellent communication and presentation skills; both written and verbal. Ability to play nicely as part of a multi-disciplinary team, inspired by group critique. Desired skills & experience: Knowledge and experience working with brand and design systems. Familiarity with or willingness to learn Business Model Canvas, Value Proposition Canvas, Jobs to be done methodologies. Experience working within financial services. If this sounds like you, please send a CV and portfolio. We'd like you to be able to show your abilities to us in an interview, through your portfolio showcasing experience where you have previously shipped service design for digital products. About us: Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Find out more about Macquarie careers at http://www.macquarie.com/careers . Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

Read More
Work type
Full-Time
Keyword Match
... research activities to identify insights from customers, employees and stakeholders using qualitative ... management and business banking products and services to retail customers, advisers, brokers and business clients. ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Service Design Practice Lead

Macquarie Group

Macquarie's Banking and Financial Services business is looking for an exceptional Service Design Practice Lead to join our team. As part of the Business Banking Experience team within the Product & Technology division, you will join a team dedicated to driving exceptional customer and employee experiences across our business. This role is a great opportunity for someone who is passionate about engaging with customers, intermediaries and staff to develop insights and opportunities that will drive demonstrable business change. You will be responsible for defining and delivering the direction and strategy of service design across the Business Banking ecosystem, in coordinating ecosystem team engagement, alignment on design function at leadership level and owning the design guidelines and patterns. You will have an excellent understanding of, and be experienced in, using different design methodologies to solve problems using Human Centred Design, whilst delivering measurable business value. The role will require scoping and estimating new work including timelines and activities, technical co-ordination of the work of other designers, insights managers and business analysts, as well doing the work yourself. You will advise on design approaches and help business stakeholders make sense of findings to apply insights to drive action. An important part of your role will be building stakeholder alignment and advocacy to ensure prioritised work is delivering defined customer value, as well as coaching and mentoring teams in HCD on prioritised initiatives. The ideal candidate for this role will be a systems-thinker with a strategic mindset, with strong problem-solving skills, a passion for dealing with people and a proven method to elevate the power of design to solve real problems. What you'll do: Evaluate, estimate and scope design approach to inform brief to the organisation to determine best methodology and approach to solving the right problems. Conduct formative, generative, and evaluative research activities to identify insights from customers, employees and stakeholders using qualitative and quantitative methods, including unmoderated and moderated techniques, interviews, surveys and assist with research recruitment. Design customer centric service and product solutions within a complex ecosystem, enterprise applications and create/evolve design standards.  Collaborate cross-functionally with Business Analysts, Engineers, Product Managers, Researchers and Designers to solve problems, and prioritise design activities and research. Advocate for the customer through research findings to diverse audiences through written reports and presentations. Lead service design activities, challenge established thinking, and develop new approaches to complex design problems. Design and facilitate workshops for ideation and iteration, for small and large groups, remotely and in person What we're looking for: A minimum of 7 years' experience in design and recent experience as a Lead Designer An excellent portfolio showcasing in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices. Bachelor's degree in Graphic Design, Industrial Design, Human Computer-Interaction or equivalent practical experience. End to end experience of scoping, estimating and managing design activities across the user-centred design process including determining team structure, best methodology, outcomes and outputs to solve complex system and service challenges. Strong design research skills, iterative design and prototyping and facilitation of usability testing. Ability to produce high quality artefacts such as personas, journey maps, task models, wireframes and interactive prototypes Highly skilled in design tools such as Sketch, Adobe Creative Suite and online collaboration tools eg. Mural. Comfortable working in an Agile environment and resilience in the face of shifting priorities. Boundless curiosity about how people use technology and how to create great experiences Excellent communication and presentation skills; both written and verbal. Ability to play nicely as part of a multi-disciplinary team, inspired by group critique. Desired skills & experience: Knowledge and experience working with brand and design systems. Familiarity with or willingness to learn Business Model Canvas, Value Proposition Canvas, Jobs to be done methodologies. Experience working within financial services. If this sounds like you, please send a CV and portfolio. We'd like you to be able to show your abilities to us in an interview, through your portfolio showcasing experience where you have previously shipped service design for digital products. About us: Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Find out more about Macquarie careers at http://www.macquarie.com/careers . Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you are capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

Read More
Work type
Full-Time
Keyword Match
... management and business banking products and services to retail customers, advisers, brokers and business clients. ... - our long history of success has come from being different. At Macquarie we value the innovation ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Consultant - Global Mobility Services - Tax Advisory

KPMG

Immerse yourself in an inclusive, diverse and supportive culture. Great opportunity to use technology and innovation to provide value to clients Sydney CBD Location - flexible working available KPMG is one of the most trusted and respected global professional services firms. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Tax division are looking for a highly motivated consultant to join the Global Mobility Services team in our Tax Advisory Services team. It is the TAS team's responsibility to bring value-add services to our clients through the provision of technical tax compliance services and data analytics within our Tax division. Your new role The purpose of your new role will be to deliver technical compliance services to clients and to support our key service offerings in our Global Mobility Services team. Our Global Mobility Services TAS team helps clients manage their individual income tax obligations and the regulatory tax compliance for their internationally mobile workforce. Your role will involve: • Leveraging data delivery tools and technology to provide value and deliver tax returns in an accurate and timely manner • Innovate and support continuous improvement initiatives in compliance and processing based activities • Ensure tax compliance deliverables are technically accurate and prepared to a high standard on a timely basis, finalised and submitted within agreed timeframes • Work with other groups to ensure the smooth execution of all compliance activities You bring to the role *Tertiary qualification in any discipline *Experience with income taxation is highly desirable. Exposure to tax matters impacting expatriates will be highly valued. *Strong interpersonal, collaborative and influencing skills and the ability to motivate and develop high performing teams *An honest and ethical approach to business which will provide a natural fit with KPMG's values The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

Read More
Work type
Full-Time
Keyword Match
... the most trusted and respected global professional services firms. We are looking for talented people ... characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Consultant Client Services

MLC

About the Role The Senior Consultant provides senior operations support for the public and secure websites along with mobile apps for the MLC and Plum business. The role includes prioritisation of incidents with the business and technology teams, managing and prioritising the workflow for the operations analysts and supporting the resolution of incidents and remediation of events. You will be a champion for working with business areas to improve the operations of our digital assets. Your key responsibilities will include: Operational & business management of services inc. Member benefits program and digital calculators to ensure service continuity as well as innovation to drive inflows & reduce attrition Business and vendor management to maintain continuity of services & meet trustee obligations Compliance of services with relevant legislation, regulations and class orders Managing all the support queries for the mobile apps, public and secure websites Assist in coordinating day-to-day workflow for the team and prioritise work requests Help manage the day to day operations risk controls including the tracking and reporting of daily audit activities for the team Oversee the quality of support activities the analysts complete and track/measure service standards Work with the Digital Operations Team analysts to identify potential areas of improvement and recommend implementation strategies. Lead the implementation of BAU improvements Support testing and releases of small to medium changes on the MLC website Identify issues that arise and work with the teams across MLC or relevant vendors to resolve Provide input into the digital maintenance backlog and engage Product Owners to identify opportunities to implement changes Engage daily with our technology partners to provide business insights and assist in the prioritisation of incidents Work with Digital Technology Team to prioritise and implement technical updates and developments, including regular reviews, user testing and liaising with internal technical teams and agency partners to optimise digital performance Ability to lead the investigation and resolution of risk events that occur on the platforms from analysis through to client remediation activities About You Key skills and experiences required will include; Tertiary qualification in Engineering, IT, Analytics, Project Management, Business or a relevant field Strong project management experience Experience working with digital platforms including secure and public channels Exposure to a range of tools such as Confluence, Jira and Service Now Experience working in high volume support teams Exposure to regulatory requirements such as obligations relating to transaction processing and privacy legislation About Us At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. If you're ready for the next step, apply today ! Please note, given the potential sale of MLC to IOOF (pending APRA approval), organisational change is anticipated.

Read More
Work type
Full-Time
Keyword Match
... activities the analysts complete and track/measure service standards Work with the Digital Operations Team ... About Us At MLC Wealth, we believe success comes from our people. We're committed to supporting our people ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Customer Care Consultant - CTP claims

Allianz

Customer Care Consultant - CTP claims Multiple opportunities Location Charlestown or Sydney CBD Office Full time permanent opportunity Are you looking for an opportunity to have an impact? As an Allianz Customer Care Consultant you'll play an active role in ensuring the smooth management of CTP claims from beginning to end. As a result, you will be directly improving our customer's lives and well-being. As someone who builds excellent relationships, you'll help individuals, engaging with them on the steps involved in their claim. Along the way, you'll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim It's a role where you will be dealing with people experiencing hard times and difficulty, but your job is to deliver a positive customer experience - for people who love to help others, this role is highly rewarding. You'll be responsible for: Supporting customers step by step through their recovery, developing personalised injury management strategies Handling personal and confidential claims information discreetly and professionally Nurturing excellent customer relationships and creating positive experiences Welcoming and helpful written and verbal customer communication Ensuring a fair and reasonable outcome for our customers Driving service outcomes for internal and external customers Adhering to all compliance and legislative requirements I deally you'll have: High-level conversational, written and listening skills Solid problem solving and relationship building abilities The ability to exercise sound judgement whilst handling multiple tasks Excellent time management, resilience and agility when changes occur A desire to collaborate, participate and support your team Ability to work under pressure and in a fast paced environment ‎ Year 12 equivalent education or a tertiary qualification is highly desired (Allied Health, Rehabilitation, Physiotherapy or Occupational Therapy qualifications will be viewed favourably) The Allianz career difference As part of our team you'll join an organisation which values the health and well-being of every employee. Some of our lifestyle benefits include flexible working arrangements, counselling access and discounts on a broad range of lifestyle products including gym memberships, travel, retail, technology and automotive. And you'll experience outstanding training with great coaching and learning opportunities This is the ultimate opportunity to break into a diverse and rewarding industry with a strong global business. If you are full of enthusiasm and seek career development opportunities in your role, apply today!

Read More
Work type
Full-Time
Keyword Match
... an Allianz Customer Care Consultant you'll play an active role in ensuring the smooth management of CTP claims from beginning to ... for our customers Driving service outcomes for internal and external customers Adhering ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Operations Service Delivery Manager (Fixed Term Contract)

Citi Australia

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. THE ROLE This position is an integral role within the Fund Services operations as this role is the central point in the co-ordination and triage management of all cross team issues and/or delays to ensure the successful delivery of client deliverables. A key responsibility of this role will be in the planning, implementation and co-ordination for financial year end (FYE) as well as being the first of any point contact for FYE operational issues. The role will also be responsible for the monitoring & reporting of year end progress to all internal stakeholders. Financial Year End responsibilities/activities include: Client timetabling to include all year end deliverables Managing all FYE queries Co-ordinating daily operations status calls Issues management, including triage calls, maintaining issues/action logs Senior Management Reporting Conduct post Year End review (PIR) Other Responsibilities Build and maintain effective working relationships with Client Executives, Account Managers and Operations Managers Point of contact for Senior Managers, Client Executives and/or Account Managers as well wider internal teams and ensuring they are informed of all issues that may arise and status of all deliverables. Escalating any potential system or deliverable issues. Escalation point for upstream and downstream teams, leading the process to work through issues with relevant parties. Overall ownership of internal updates including KPI's with the ability to build out metrics to be provided to Senior Managers, Client Executives and/or Account Managers. Responsible for the co-ordination of all related Management Control Assessment (MCA) processes across Funds Services. Responsible for the coordination of COB (Continuity of Business) across the Funds Operations. COMPLIANCE RESPONSIBILITIES Ensure the business unit maintains the ethical standards contained in the Code of Conduct. Adhere to firm policies and procedures, regulatory and legislative requirements. KEY COMPETENCIES / SKILLS Technical/Specialist skills/competencies Experience in a similar role and/or a minimum 5 years' experience, at a manager level, in fund administration, custody or investment operations environment. Strong knowledge of the end to end process flow in a custodian environment, the role does not require formal project management training The role will require a strong understanding of key concepts including: Unit pricing Regulatory & statutory reporting Tax reporting Valuation and Accounting Distributions Transfer Agency Candidates with workflow or business intelligence skills together with an understanding of how to collate and present data/metrics will have an advantage. Proficient in Microsoft Applications Suite Personal Attributes/Interpersonal skills Proven management experience. Pro-active problem solving and resolution. Effective time management skills. Strong communication skills both verbal and written Strong team player. Ability to work productively in a continuously evolving, complex and fast pace environment. QUALIFICATIONS / EXPERIENCE REQUIRED Degree level qualification in Business, Accounting, Mathematics, Economics or similar discipline. Project Management skills will be highly regarded. 5+ years relevant experience. ------------------------------------------------- Job Family Group: Project and Program Management ------------------------------------------------- Job Family: Program Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Read More
Work type
Full-Time
Keyword Match
... leading global bank, has approximately 200 million customer accounts and does business in more than ... ROLE This position is an integral role within the Fund Services operations as this role is the central point in the ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Associate Director - Customer, Brand & Marketing Advisory (FMCG, Retail)

KPMG

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Customer Brand & Marketing Advisory (CBMA) division helps our clients bring greater value to their customers and the citizens of Australia. Our objective is to revitalise our clients' focus on customer and citizen value by employing all the elements of a sophisticated marketing, sales, distribution and customer experience focus. We provide deep subject matter expertise across brand and marketing strategy, deep customer insight and research methodology, sales and marketing transformation and driving customer engagement and best in class experiences, leveraging innovation and design thinking methods. Your new role You will be a key member of the team responsible for: Managing the delivery of multiple engagements with a focus on Sales Transformation with a broad range of FMCG and retail clients and those in other sectors, including: Collaborating as part of cross-functional teams to deliver holistic solutions for clients Providing clients with strategic and commercial advice, including insights and recommendations enabled by our Customer Experience methodology, structured thinking and other technical knowledge Managing day-to-day engagement with clients and KPMG teams to understand root cause issues, potential solutions and articulate business benefits Managing client deliverables and expectations, including drafting client reports and presentations, communications and building relationships Playing a key role in identifying opportunities for future service delivery and leading business development activities Playing an active role in supporting the development of the CBMA team and fostering a collaborative and inclusive culture of work including skills coaching, technical training and mentoring. You bring to the role A consulting, marketing, economics or sales background coupled with: Significant experience in sales transformation or sales operations management Ideally, experience in a management consulting position Experience in guiding or governing multiple sales channels including sales teams and/or contact centre operations Highly developed written and verbal communication particularly when communicating on an engagement to a wide range of stakeholders up to C-Level The ability to manage all aspects of a project including facilitating workshops, influencing and guiding key stakeholders and mentoring team members Ability to apply structured thinking and analysis techniques to complex and ambiguous problems Ability to juggle competing demands and work in a dynamic environment Appropriate tertiary qualifications. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

Read More
Work type
Full-Time
Keyword Match
... our people and our communities. KPMG's Customer Brand & Marketing Advisory (CBMA) division helps ... characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Manager - Customer, Brand & Marketing Advisory (Health, Ageing & Human Services)

KPMG

Collaborate to transform client organisations by delivering first class consultative advice Excited about joining one of the fastest growing teams in Australia Immerse yourself in our inclusive, diverse and supportive culture KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Customer Brand & Marketing Advisory (CBMA) team is looking for an accomplished, motivated Associate Director with experience in the Health, Ageing or Human Service Sectors to help clients deliver greater value to their customers. We provide deep subject matter expertise across customer, brand and marketing disciplines; a breadth of customer insight and research methodologies; marketing, sales and distribution best practice and leading-edge customer engagement, customer-centric culture and transformation capabilities, leveraging innovation and human centred design methods. You will have relevant experience in at least one or more of the following areas in Health, Aged Care or Human Services including community services, disability, child and family services, housing and homelessness services, youth services, domestic and family violence, mental health and drug and alcohol services and Indigenous affairs. Your Opportunity: This is an exciting opportunity to join our Sydney team as a talented Associate Director. As an accomplished leader you'll work with extraordinary people who are passionate and courageous about supporting clients to meet and exceed their potential. You will be: Assisting clients with a broad range of interesting and dynamic projects across the Health, Ageing and Human Services portfolio, including; Customer Experience Strategy and Transformation, Customer Experience Organisational Maturity Assessments, Customer Experience Measurement Frameworks and Service Design and Delivery projects. Developing and fostering client relationships - working directly with clients and alongside a diverse range of professionals to understand client challenges and build trust. Focussed on business development, contributing to sales including identifying new opportunities and developing opportunities with existing clients. Managing concurrent projects & teams to conceptualise, scope and structure of engagements, with the ability to synthesise and analyse findings - and present them in clear and compelling ways, including preparing reports and presentations at various points in a project. Recognising the importance of a highly skilled team and actively encourage the team to continually increase its knowledge, skills and experience. Undertaking ongoing Professional Development - with a strong focus on ongoing training and mentoring in one of the world's most respected and trusted professional services firms. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful results to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Significant experience in at least one or more of the following areas: Health, Aged Care or Human Services An understanding and passion for improving Customer Experience outcomes Outstanding problem-solving skills Demonstrable experience in managing multiple and concurrent projects, ensuring high quality solutions and outcomes A dedication to the creation of high quality, technically sound results. Outstanding communication skills in the written and spoken form with excellent report writing skills for senior audiences. Confidence in developing and fostering relationships with clients and stakeholders at varying levels of seniority. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

Read More
Work type
Full-Time
Keyword Match
... or Human Services An understanding and passion for improving Customer Experience outcomes ... and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Consultant, Senior Consultants - Customer, Brand & Marketing Advisory

KPMG

Take your consulting experience to the next level by collaborating with sector and technical specialists to build your knowledge and network Join us and help our clients transform business performance by putting the customer at the heart of everything that they do Immerse yourself in our inclusive, diverse and supportive culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Do you think, live and breathe customer? Do brands excite you? Do you love data and insight? Are you interested in working on new challenges every day? If this resonates and you want to be part of one of the fastest growing teams in Australia, then the Customer, Brand and Marketing Advisory team at KPMG is the place for you. You'll have the opportunity to work on engagements that cover the full breadth of customer strategy and experience, including: Marketing and sales transformation Marketing advisory Brand advisory Media value advisory Design thinking and innovation Social media advisory Customer and market insights Consultant openings As a Consultant you'll bring your problem solving and time management skills to take accountability for delivering tasks that support the delivery of a broad range of client engagements. You'll have the opportunity to work in close collaboration with experienced colleagues to grow your knowledge, consulting skills and career in the customer space. Senior Consultant openings As a Senior Consultant you'll be looking to build on your management consulting experience and to gain exposure to new and more complex challenges. Your role will see you take ownership of your own activity streams within projects. You'll apply your strategic problem solving, data analysis, report writing and project management skills to help solve complex client problems. You'll hone your client relationship skills, harnessing your truly customer-centric approach and passion for achieving great results for your client. How Are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. You'll already have experience of working with clients in sectors such as financial services, consumer markets, government or energy along with experience of working in high performing teams. Your experience and attributes are likely to include: An understanding of the concepts of customer journeys and personas and how they play into creating innovative, market leading experiences A strong sense of empathy with clients and care about delivering great outcomes for them Exposure to the use of design thinking as well as structured thinking to develop great ideas that can be implemented Experience in delivering process, operational or organisational improvements An understanding of CRM tools, customer analytics and/or other data management to drive insights for customer management strategies and improvement initiatives Familiarity with project management methodologies and experience working in a project environment Adept at documenting thoughts and ideas in a simple, clear manner using tools such as Microsoft PowerPoint, Word and Excel Strong communication and excellent interpersonal skills, including the ability to work in internal and external teams A relevant tertiary qualification The KPMG Difference Our people are focused on creating an inclusive and diverse culture that strives for equity and embraces, respects and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family

Read More
Work type
Full-Time
Keyword Match
... part of a global network providing extensive services across a wide range of industries and ... of one of the fastest growing teams in Australia, then the Customer, Brand and Marketing Advisory team at KPMG is the place for ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Marketing Manager Customer Communications - Fixed Term Contract

Citi Australia

Citi, the leading global bank, has over 200 million customer accounts in more than 160 countries. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients and being compliant. The Acquisition Strategy and Partnerships team is now on the lookout for an energetic, results focused Marketing Manager to drive local marketing communications across our existing customer base reporting directly to the Head of. Team Mission: The Marketing Strategy and Partnerships team is one of the four strategic pillars of focus the business has identified as part of the next stage of our evolution to build a bank of the future. This team has been created to be the hub for the planning and execution of growth initiatives for Citi Credit Cards and Personal Loans, with the rapidly increasing pipeline of new partnerships and initiatives, as well as the portfolio of existing partnerships to nurture - including airlines, loyalty base partners and aggregators/affiliates. This teams has direct execution accountability for Partnerships, existing customer communications and above the line marketing channels. Role Remit: Campaign Strategy: Develop a cohesive, multi-channel customer centric communication approach to drive cross sell and referrals Establish a Member Get Member referral program for all Citi customers, regardless of current product holdings Lead the cross sell program including remarketing, multi-product bundling, enhanced application process, on boarding communications and existing portfolio initiatives Work in collaboration with advanced analytics to develop: propensity modelling, trigger-based communications from web analytics, in app and online cross sell offers Collaborate with Product and Portfolio teams on Acquisition offer activation/engagement strategy to maximise offer usage Campaign Execution: Manage all acquisition campaign fulfilment irrespective of communication method Implement the Member Get Member campaign and deliver against forecasted targets Create engaging, result driven digital marketing campaigns for existing customers utilising digital channels including email, SMS, push notifications, data lead display and social Create engaging, responsive digital marketing campaigns utilising digital channels including email, SMS, push notifications, display and social Reporting: Proactively share campaign success metrics, insights and future enhancements on all active campaigns Develop automated reporting for Regional Sales and Acquisition Team to report on number of product holdings per customers, and referral campaigns About you: Bachelor degree in Marketing, Commerce or related discipline Minimum 4 years in Marketing. Experience in Banking or Fin tech is a plus Strong background in email marketing with demonstrated proficiency across Salesforce Marketing Cloud including journey builder and exact target is a must Proven experience in developing & maintaining strong relationships, to drive business growth Thrives in a fast paced, innovative, collaborative and commercial environment ------------------------------------------------- Job Family Group: Marketing ------------------------------------------------- Job Family: Digital & Social Media Marketing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Read More
Work type
Full-Time
Keyword Match
... customer accounts in more than 160 countries. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services ... trigger-based communications from web analytics, in ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Senior Consultant - Sustainability Services

KPMG

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose, we help our clients solve complex challenges and navigate change. We empower them to strengthen, transition and grow sustainably and responsibly in accordance with leading practice. KPMG is looking for talented Sustainability Professionals who share our purpose of inspiring confidence and empowering change for our clients, our people, our communities and our planet. KPMG works with clients to help them respond to sustainability risks and opportunities. Projects cover a broad range of topics including ESG Risk, EHS performance & compliance auditing, reporting strategy and assurance, sustainability strategy, target and KPI development, impact quantification, sustainability in supply chains, responsible investing, carbon farming and climate change resilience, environmental mine closure, circular economy, environmental technical reviews, policy & guideline development and ESG due diligence. In response to growing client demand for our sustainability services, there are exciting opportunities for experienced Sustainability Professionals to join our teams in Melbourne, Sydney and Perth . Your new role We offer the opportunity to leverage your existing strong sustainability advisory skills set across an exciting, growing and diverse portfolio of engagements and sectors. You would be a key team member, delivering quality work in a range of topics in concurrent engagements across a range of industry sectors. Provide technical knowledge, direction and guidance to junior team members. Contribute to effective engagement management by achieving the required realisation, revenue and profitability targets. Contribute to the day to day management of the team on engagements including coaching, providing constructive feedback and performance development. Increased focus on business development and building networks. You will have the opportunity to broaden your existing skills through exposure to a diverse range of projects, services and clients. As an example, some our current engagements include: EHS compliance auditing for large infrastructure and mining projects Assisting clients to assess the material sustainability risks for their businesses Water footprint development and maximising water efficiency, re-use and recycling Supporting clients to develop carbon farming projects Providing assurance over sustainability reporting and NGER submissions Supporting clients with developing sustainability strategies Assurance of emissions and energy reporting across a range of industry sectors Environmental reporting Carbon neutrality assessments Assisting clients to assess their business risks, opportunities and disclosures in line with the recommendations of the Task Force on Climate-Rated Financial Disclosure (TCFD) Key expected leadership and behaviours are: Inspires others by developing and motivating, being a champion of inclusion and connecting individuals by building collaboration. Demonstrates a growth mindset by growing self, others and client relationships through self-awareness, innovation, and an exceptional client experience. Makes an impact by driving quality, bringing a strategic perspective, and tackling difficult decisions by exercising sound, ethical business judgement. Participates in initiatives to drive cultural improvements. Contributes to inclusion and diversity by role modelling inclusive behaviours and providing feedback to others as needed. You bring to the role For you to be successful in this position you will ideally have a combination of the following: Experience in the provision of sustainability advisory services (as a consultant or in an industry/government role) Ability to manage a project, team and budget Demonstrable experience in one or more of the listed sustainability themes and topics Coaching skills Ability to work to tight deadlines Degree in environmental or natural sciences, including engineering, with an environmental or science focus or an equivalent degree. A Master's degree will be favourably considered. What we offer you We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We believe that our business plays a distinct and vital role in helping solve important social, economic and environmental issues. KPMG Australia harnesses the passion and capabilities of our people to empower positive change with our clients and in our communities. We believe that our nation can never reach its full potential until everyone has equal access to opportunity. Our Corporate Citizenship approach focuses our efforts on driving change for Indigenous Australia, Mental Health, Climate Action and Lifelong Learning and the founding principle to leave no-one behind. Underpinning our approach are the UN Sustainable Development Goals, a global blueprint to achieve a better and more sustainable future for people and planet, including: Indigenous Australia - SDG 10, Reduced Inequalities; Mental Health - SDG 3, Good Health and Wellbeing; Climate Action - SDG 13, Climate Action; and Lifelong Learning - SDG 4, Quality Education. By following the SDG framework, business will prosper. And when we acknowledge the interdependency of our world and bring everyone on the journey, we mitigate risk, open up new markets and bring hope to future generations. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Go Beyond Your Potential. Please apply for this position by submitting your confidential application online.

Read More
Work type
Full-Time
Keyword Match
... through exposure to a diverse range of projects, services and clients. As an example, some our ... following: Experience in the provision of sustainability advisory services (as a consultant or in an industry/government ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Newcastle & Hunter

Food Services Assistant

Estia Health

Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Close to the local shopping centre, bowls club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary décor to tranquil garden settings, our residents enjoy the perfect combination of stylish living and home-like charm. About the role Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at teagardens@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Grow your career with Estia Health, Supportive team, Work closely with the team to make a difference to our residents

Read More
Work type
Full-Time
Keyword Match
... bowls club and golf club, this home provides every comfort. From light-filled lounge areas and contemporary décor ... with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Newcastle & Hunter

Food Services Assistant

Estia Health

Estia Health Figtree is a tranquil and welcoming home with a big heart and strong links to the local community. From the bright and airy communal spaces to the landscaped entertaining areas outside, we encourage family and friends to visit loved ones in a relaxed and sociable environment. About the role Estia Health Figtree are looking for experienced Food Services Assistants to join their team on a casual basis working across a range of shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join a friendly and welcoming team in a happy and energetic working environment Feel supported by the Head Chef and kitchen team With a number of homes across the country there is opportunity to progress internally! Enjoy working in a beautiful coastal location close to public transport and amenities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please email us at figtree@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Start NOW and enjoy the flexibility of this Casual role, Opportunity for internal progression within the team, Regular training to develop your basic cooking and hygiene skills

Read More
Work type
Part Time
Keyword Match
... tranquil and welcoming home with a big heart and strong links to the local community. From the bright and ... Estia Health Figtree are looking for experienced Food Services Assistants to join their team on a casual basis ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Food Services Assistant

Estia Health

Situated in a quiet residential street, Estia Health Ryde is easily accessible by public transport, close to many local community facilities and minutes away from West Ryde, Shepherd Bay and Top Ryde shopping centres. Various members of staff speak a second language and a number have been at the residence for many years, providing a genuine sense of familiarity, stability and understanding. About the role Estia Health Ryde are looking for experienced Food Services Assistants to join their team on a Part Time basis working across a range of morning, afternoon, evening and weekend shifts. Working in the hospitality team, our Food Services Assistants are responsible for providing residents with memorable dining experiences. The role involves: Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program Washing dishes and cleaning according to the Food Safety Program Adhering to and assisting with general Food Safety compliance activities Contribute to menu planning to meet resident's needs and preferences What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest growing industries Work in your local community and make a difference to the lives of our residents Feel supported by the Head Chef and kitchen team With a number of homes across the country, there is opportunity to progress internally! Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Annual Flu Shot provided About you You'll bring to the role your passionate and caring nature and you will have: Basic food handling course certificate Experience in a kitchen environment and food services (preferably Residential Aged Care) Demonstrated ability to work within a multi-disciplinary team Effective time management and organisational skills Effective and positive communication skills A friendly and welcoming demeanour Knowledge of Work Health and Safety and a commitment to keep yourself and others safe and well The right to work in Australia Join us! If you would like to know more, please emailing us at ryde@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Work stable hours with this Part Time role, Regular training provided and we encourage your development!, Join a tight-knit and supportive team who are ready to welcome you

Read More
Work type
Part Time
Keyword Match
... Estia Health Ryde are looking for experienced Food Services Assistants to join their team on a Part ... Head Chef and kitchen team With a number of homes across the country, there is opportunity to progress internally ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Client Services Associate - 9 months contract

Macquarie Group

Join our Client Services team and help us provide exceptional experiences to our Investors. You will be responsible for managing external and internal client relationships and dealing with a range of queries relating to over 100 managed funds across a range of asset classes and specialist investments whilst striving for continuous improvement. You will also possess the ability to prioritise and multi-task within a diverse and fast-paced role. In this role you will ensure delivery of service excellence to all clients, whilst providing clear, accurate and timely responses (both verbal and written) to adviser and investor enquiries. Your remit will include oversight of different asset classes and specialist investment products, trade confirmations (flows and share selection) and diverse queries relating to investment loans and dispute resolution as well as undertaking thorough and timely investigations. You will meet individual and team KPIs, ensuring tasks are completed to a high standard and in a timely manner, as well as continuously develop and maintain strong relationships with internal stakeholders and external clients. In addition to this, you will be ensuring that complaints are resolved quickly and fairly and will be acting as a liaison with our legal, compliance and product teams. You will be client orientated, always striving to deliver on client needs and expectations and have excellent written and verbal communication skills, including an exceptional phone manner. Additional experience with, and knowledge of investment markets, issues and regulations would be advantageous. You will have strong problem-solving skills whereby you probe data and offer suggestions and ideas regarding how to tackle issues, and lastly, you have effective time management and organisational skills including the ability to multi-task and prioritise work. If you have a strong attention to detail, a focus on producing high-quality work, and you are motivated by continuous improvement, then this role would be a great fit. Please apply now! About Macquarie Asset Management Macquarie Asset Management is a large scale, global asset manager, providing clients with access to a diverse range of capabilities and products across infrastructure, real estate, natural resources, private credit, fixed income, equities, multi-asset and liquid alternatives. As at 31 December 2020, Macquarie Asset Management had $A550.9 billion of assets under management. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... role. In this role you will ensure delivery of service excellence to all clients, whilst providing clear, accurate ... for our people, clients, shareholders and communities. From day one, you'll be encouraged to be ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Talent Acquisition Consultant - Financial Services, Risk Management or Accounting and Finance

KPMG

Internal Recruitment position with a leading Professional Services Firm Immerse yourself in our inclusive, diverse and supportive culture Choose the way you want to work by embracing our flexible work arrangements KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Our People, Performance & Culture team deliver seamless human resources solutions to the business. Our vision is to improve people's lives at KPMG and beyond. Our passion and purpose to achieve our vision is shared, and has been a key pillar in our Strategy to build a world class people experience to become the clear choice for our people, clients and communities. The KPMG Australia's National Talent Acquisition (TA) Team partner with key stakeholder groups to hire for a broad range of vacancies. TA focus on building exceptional relationships with stakeholders and delivering proactive solutions to attract a diverse talent pool. Your Opportunity As part of the national People, Performance & Culture (PPC) Team, the successful applicant will be responsible for servicing across multiple divisions across KPMG Australia with a focus on Human Resources and Performance and Culture specialisations. Your key accountabilities as a Talent Acquisition Consultant will include: Delivering innovative, timely and effective sourcing strategies that reaches top tier talent across the firm nationally Work collaboratively with our Sourcing and Resource Management teams, HR Business Partners and broader PPC teams to deliver a high quality, seamless service to stakeholders Provide coaching and support to partners, managers and staff on their role in the recruitment process as well as providing guidance on interview technique and how to promote careers at KPMG Consult regularly with the business on their resourcing needs and proactively build talent pools to enhance diversity and our capability to respond quickly to business growth and emerging workforce needs Contribute in developing new methods and channels to promote the KPMG brand How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: A successful track record of recruiting of Human Resources specialists at all levels, ideally for professional services or financial services 360 or end to end recruitment experience gained in-house or in an agency environment essential Experience working across a high volume of roles and strong time management skills desirable Proven background using direct sourcing strategies to identify and hire passive top tier technical talent Well networked and experienced in technical screening and assessment Exceptional stakeholder relationship skills with the ability to develop trust and credibility at senior levels Highly organised and the ability to work under pressure with competing priorities A passionate people person with exceptional communication and the ability to engage and influence others High level of ability and proficiency using talent systems The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

Read More
Work type
Full-Time
Keyword Match
... teams to deliver a high quality, seamless service to stakeholders Provide coaching and support to partners ... characteristics our people possess and we share and learn from each other. We are proud to be consistently ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Director - Transformational Program Management (Financial Services)

KPMG

Join KPMG's Enterprise Transformation Services team Be a leader in Financial Services Transformation Immerse yourself in an inclusive, diverse and supportive culture KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. The Transformational Program Management (TPM) team within KPMG is a key part of our capability picture and has been involved in some of Australia's largest and most complex reform and transformation programs. We know that realising organisational change and improvement requires more than transactional project management - it takes an ability to manage complexity and find clarity in linking strategic objectives to implementation activities and ensuring effective stakeholder engagement results in pragmatic decision making. We know that creating this requires people who are results driven, understand project and program management principles, are prepared to think critically and who are committed to helping our clients navigate their way through to success. Being involved in helping organisations succeed in transformation is rewarding and offers excellent opportunities for people seeking to make their mark. We are currently looking for a Director to join our Sydney team working with our Financial Services clients. Your Opportunity As KPMG Client Transformation Leader, you can count on leading diverse projects and interesting Client engagements from day one. You can also count on a team culture that's high quality and high care when it comes to client delivery and your career development. You will: Have the ability to successfully lead and deliver client-based transformation programs. Play a leadership role in business development and other market facing activities that contribute to growing our business. This will include proactively engaging the market and clients and leading teams that produce winning proposals via RFP, RFT and RFQ processes. Be able to bring together powerful teams from across our firm with deep experience in People & Change, Customer Analytics & Design, Policy & Evaluation, Digital Transformation, Technology Strategy & Enablement and Financial Management. Provide leadership in building the capacity of our delivery teams, integrating capabilities from across the firm, to ensure client engagements deliver to the highest quality by implementing the right program and project management disciplines are in place to address all aspects of change delivery - stakeholder management, planning & critical path analysis, risk & budget management, human resource management and scope management. Be able to lead either traditional or agile deliveries based on your deep practical knowledge of leading methodologies such as Prince2/MSP and Scrum/SAFe. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your passion for program management and achieving great client outcomes will be backed by the following attributes and experience: Demonstrated experience in running large Complex Transformational Programs of work (>$10 million). Experience in remediation delivery and/or technology delivery and/or separation and integrations in the Financial Services industry. Extensive experience in the banking, wealth or insurance sectors either inhouse or in professional services Previous consulting experience is highly beneficial. Knowledge in delivering programs using either Prince2/MSP and Scrum/SAFe methodologies (or equivalent). An accomplished leader with proven experience in managing large delivery teams. Experience of leading, shaping and driving business development activities Outstanding communication skills and the ability to build professional working relationships with ease. Experience working agile in a delivery environment, and using Agile methods and approaches Tertiary Qualifications The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

Read More
Work type
Full-Time
Keyword Match
... join our Sydney team working with our Financial Services clients. Your Opportunity As KPMG Client Transformation ... powerful teams from across our firm with deep experience in People & Change, Customer Analytics & ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Financial Services Data Risk Leadership - Data and Analytics, Manager

KPMG

Immerse yourself in our inclusive, diverse and supportive culture Help to re-establish trust in the financial services sector Be involved with some of the most iconic financial services clients in Australia KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Strategy, Growth and Digital team provide unique services through delivering consulting projects, data trust management, custom analytics work, AI, proofs of concept and data platforms. Working in our team you'll be mixing with some of the brightest minds while working on significant commercial projects - solving real world problems at some of the nation's most respected companies, using some of the most exciting and interesting data you wouldn't normally have access to. Your Opportunity KPMG is currently seeking leaders for our Financial Services Data Risk team at Manager levels, focusing on either Data Governance or Analytics. Grow and develop the Financial Services Data Risk team at KPMG through originating and delivering on complex, critical engagements Lead project management activities such as project planning, fees and expense management, resource planning, status reporting and risk identification Manage the execution of various project tasks including gathering data requirements, analysing data, documenting processes, designing solutions, and creating executive presentations Develop and manage client relationships within the financial services industry, lead business development activities such as but not limited to identification, proposal development, other pursuit activities at clients and working with the appropriate KPMG resources from other service lines/industries Lead and supervise teams, coach staff members, and provide timely written and verbal feedback How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Qualifications (Data and Analytics): Approximately 5+ years of experience gained in professional services or financial services organisations. Demonstrate experience of architecture design of data platform Demonstrate experience of data tools and frameworks such as Snowflake, ADF, Alteryx etc. Demonstrate experience of modern cloud architecture in Azure and AWS. Ability to articulate the role that data and technology plays in modern digital transformation programmes Experience with Australian and International banking clients Significant experience in a consulting role (preferably with a national or global management consulting firm) The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

Read More
Work type
Full-Time
Keyword Match
... KPMG is currently seeking leaders for our Financial Services Data Risk team at Manager levels, focusing on ... working with the appropriate KPMG resources from other service lines/industries Lead and supervise teams, ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Manager / Senior Manager, Transaction Services - Middle Market Corporate and Leveraged Finance

Macquarie Group

Due to business growth, an exciting opportunity has recently been created for an individual with strong analytical and transaction services capability to join our Middle Market Corporate and Leveraged Finance Team. As a Manager/Senior Manager within the Middle Market Corporate and Leveraged Finance team, you will partner with the portfolio coverage team, corporate analyst team, legal, and risk management team to advise and assist with the evaluation and execution of transactions for clients in our chosen markets. With prior transaction services experience, you will have the ability to understand complex business and thrive on providing exceptional solutions to your clients' business needs. With a proven track record in delivering results, you will enjoy building long standing relationships with clients and possess strong deal structuring skills. You will demonstrate effectiveness in your planning, have the ability to be innovative, and relish working in a diverse and fast paced environment. In addition, you will be an exceptional communicator who can positively influence teams with your energy, proactivity and professionalism. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... an individual with strong analytical and transaction services capability to join our Middle Market Corporate ... for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Financial Services Manager - CFO Advisory

KPMG

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's CFO Advisory practice combines deep industry knowledge with technical accounting and reporting excellence; we partner with CFOs, finance teams and broader business teams to help them meet the challenges of a complex and evolving business environment. Leveraging our firm wide expertise, CFO Advisory offers services including: financial, regulatory and operational process and control assessments/(re)design, finance function establishment, integration, separation and review; performance monitoring; finance project, change management and resource support; transaction structuring and support; and accounting and regulatory standards interpretation and implementation advice. Your Opportunity Due to the continued growth in our CFO Advisory team, we are seeking an experienced Manager to join our Sydney practice, offering you the opportunity to assist senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. You will help strengthen and broaden our relationships and support and drive our strategy by: Managing the delivery of complex projects including project management, key client deliverables, drafting client reports and presentations, liaising with senior leadership and external advisors Managing the implementation of new regulatory reporting requirements with our clients. This includes interpretation of the requirements, analysing and sourcing required data, ensuring the data is effectively governed and establishing processes and controls that will enable high quality reporting to be produced Assisting our clients design and implement governance frameworks across their end to end financial and regulatory processes that embeds clear accountability and ownership within their organisations Analysing risks and designing controls across complex business processes as our financial services clients transform their businesses following the Royal Commission Simplifying highly complex business situations and strategies to identify key issues and priorities and effectively and efficiently manage multidisciplinary teams to deliver innovative solutions for clients Building and maintaining key client relationships, identifying opportunities for continued growth, developing propositions and contributing to business development initiatives How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: CA (or equivalent) qualifications with a strong accounting and/or audit and assurance background with approximately 5+ years of relevant business experience gained in Professional Services or industry Strong understanding of APRA and ASIC reporting requirements, potentially with experience in implementing reporting changes An understanding of data governance concepts (such as data quality, lineage, transformation) A commercial and analytical mindset with complex problem solving skills Well-developed written and verbal communication skills, including the ability to influence and present your ideas with impact to clients and other key stakeholders Experience in leading teams and providing training and guidance to build performance Project management skills including experience in making strategic decisions across multiple engagements The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index. Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary !

Read More
Work type
Full-Time
Keyword Match
... senior team members in the delivery of CFO Advisory services to clients in the banking and wealth management sectors. ... and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, ...
4 months ago Details and apply
4 months ago Details and Apply
NSW > Sydney

Personal Assistant to the Head of Global Legal Services

KPMG

Immerse yourself in an inclusive, diverse and supportive culture Flexible and agile working environment Support the Head of Global Legal Services About us KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. Your new role We are currently seeking an experienced and professional Senior Personal Assistant to join a multi-disciplined Legal group within KPMG's Deal, Tax and Legal division. Multi-tasking and managing competing priorities daily, you will provide high level administrative support to the Head of Global Legal Services and other partners in the team. In this dynamic and integral role you will use your PA experience to: Proactively and professionally manage high volume diaries and all meeting logistics; Prepare large documents, including tracking changes, version control and transcribing digital dictation; Carry out all facets of Senior Personal Assistant duties including a professional and confident phone manner, monitoring of emails for delegated parties, booking both domestic and international travel; events (internal and client), job related tasks including reporting, billing, expenses, etc Be engaged in the team's project work and assist with the preparation of presentations and proposals for clients as required Work autonomously and manage highly confidential information. Work as a valued member of the group's larger PA team to develop policies and procedures to ensure the efficient, effective and professional operation of the broader team. How are you Extraordinary? It is likely you will bring a combination of the following skills and experience: Confidence, personal presentation and communication skills suited to liaising at executive levels Relevant experience supporting a high performing team in a fast paced, corporate environment, ideally from a professional services or legal firm A strong sense of accountability and a commitment to delivering quality service Self-motivation and an ability to take initiative Outstanding organisational skills, a sound ability to prioritise and manage competing deadlines, and strong attention to detail Strong system skills, including Microsoft Word and PowerPoint. The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary! Please apply for this position by submitting your confidential application online.

Read More
Work type
Full-Time
Keyword Match
... fast paced, corporate environment, ideally from a professional services or legal firm A strong ... and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Deals Advisory and Transaction Services Analyst - Director

KPMG

Senior Advisers through to Associate Directors, Deal Advisory and Transaction Services Market leading deal advisory and execution team focussing on the Australian mid-market Partner with clients to drive real and tangible value across a range of different sectors Energy and agility working with young Technology and High Growth Ventures clients Work between KPMG's Sydney Barangaroo and Paramatta Offices KPMG is one of the most trusted and respected global professional services firms. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. KPMG's Deal Advisory practice is a leading corporate finance adviser in Australia, across its lines of business including Mergers & Acquisitions, Valuations, Infrastructure & Projects, Restructuring, Transaction Services and Debt Advisory Services. Our Enterprise Deals team focussing on the Australian mid-market is led by individuals who have extensive experience in providing a broad range of financial deal advisory services to private and listed Corporates, and Private Equity / Venture Capital and their investee companies. We help clients assess, plan and manage acquisitions, mergers, divestments as well as providing leading capital markets expertise on some of the most exciting IPOs and Investor Readiness processes over recent years. The team works on transactions across a range of sectors with a huge focus on Technology, and both early and late-stage investments. Your New Role We are looking for high calibre candidates from Senior Advisor level up to Associate Director to join our team and be part of the exciting growth plans we have for this area of the business. Having worked within a professional services firm or corporate environment, you will be involved in and run end-to-end projects across various facets of the M&A lifecycle. Pre deal evaluations Acquisition due diligence Vendor assistance and vendor due diligence Capital markets engagements including IPOs and dual-track processes M&A deal advisory and valuations Transaction document support (terms sheets and Sale & Purchase Agreements) Strategic and commercial intelligence Business modelling Synergy assessment Working capital mechanism reviews You are someone who finds change exciting but understands the importance of detail in providing insightful solutions for clients. You'll be keen to expand your business and personal networks and be involved with the rest of the team in meeting with new clients, alliance partners and dealmakers across the growing Corporate, Private Equity and VC community in Australia. The type of candidate we'd ideally like to see Relevant experience in a consulting related discipline at a Big 4 firm, Strategy firm, or boutique firm; ideally within a Deals environment Degree in Commerce or Finance, and a professional accounting qualification Experience in data analysis and understanding of core business and financial processes Strong technical skills backed by a commercial flair and ability to interpret financial models The ability to build robust relationships at all levels, internally and externally A desire to contribute to team success along with a motivated and dedicated work ethic The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary!

Read More
Work type
Full-Time
Keyword Match
... of the business. Having worked within a professional services firm or corporate environment, you will be involved ... our people possess and we share and learn from each other. We are proud to be consistently ...
6 months ago Details and apply
6 months ago Details and Apply
NSW > Sydney

Manager, Investment Services and Solutions

MLC

Lead a team of specialists across a multi-functional team Provide operational and investment solutions Influence senior stakeholders About the Role The Manager, Investment Services and Solutions is responsible for the delivery of high-quality advice and services to the Asset Management Services team to ensure critical business and investment objectives are achieved. Responsibilities also include; Conducting due diligence reviews on incumbent and prospective Investment Managers, Transition Managers and the Custodian. Management and reporting on MLC's proxy voting requirements, ensuring all proxy voting obligations are met for MLC Wealth. Manage the on-boarding process of investment managers. Building and maintaining strong relationships with appointed Investment Managers, Derivatives Clearers and Proxy Advisor. This includes managing updates to existing client agreements and executing new agreements. Proactively managing risk by meeting all policy and compliance requirements, escalating events or breaches as they are identified. About You You will have a comprehensive understanding of the Asset Management investment process and understand how Market Participants operate. You will be up to date with Financial Markets, Securities and Global Financial Services Regulation. The ideal candidate will have a few years' experience working as a Senior or Lead within Asset Management. The ideal candidate will have; Experience in a similar role within financial services including strategic planning and / or project management, process improvement An undergraduate degree, preferably in Business, Commerce, Finance, or Economics Knowledge of the investment management industry as well as any relevant legislation. Advanced Powerpoint and Excel skills and good application of other Microsoft Office Packages Strong written and verbal communications skills A strong people leader, with the ability to build and leverage relationships across the business Experience in people management Audit and Risk Management experience is highly desirable About MLC At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Please note, given the potential sale of MLC to IOOF (pending APRA approval), organisational change is anticipated.

Read More
Work type
Full-Time
Keyword Match
... Financial Markets, Securities and Global Financial Services Regulation. The ideal candidate will have ... for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Manager - Transaction Advisory Services

Macquarie Group

Take the next step in your career and showcase your financial control skills in a high performing team. Join our team and explore this exciting opportunity to join the Macquarie Asset Management Finance team within our Financial Management Group. You will join a team whose responsibilities include advising the business unit and CFO on structuring of new products and transactions, as well as business acquisitions and disposals to manage the balance sheet impact and maximize returns for the business and the Group. Day to day responsibilities include; Preparation of deal financial impact assessments including documentation and research of key accounting issues and conclusions Review financial models Contribute to making recommendations for the approval of new transactions which includes assessment of risk/return profile Assist in the coordination and review of Financial and Financial Control due diligence reports. Assist in the co-ordination with other parts of Finance Management Group and Risk Management Group to understand overall implications of new transactions Provide inputs for monthly management reporting including analysis of balance sheet and commentary by transaction. Ad hoc analysis, reporting and transaction analysis. Answering queries from Deal Management, global Finance teams and central Finance areas. Being a part of our team to have the opportunity to work with a number of staff across various locations in our Financial Management Group supporting the Macquarie Asset Management business. You will work with key stakeholders on a regular basis such as the CFO and Head of Finance for this business, Division heads of the various Asset Management businesses and Financial Management Group team members across Tax and Group Treasury as well as external auditors. The successful candidate will have a CA qualification and have technical accounting or audit experience either with a Big 4 Chartered Accountancy firm and/or experience in Finance from a large, complex organisation. Those with experience in transportation and asset management sectors and/or those who have worked with teams on offshore locations will be highly regarded. Prior experience in the application of IFRS accounting standards to complex situations would be beneficial when joining this team. About the Financial Management Group The Financial Management Group provides financial, tax and treasury services to all areas of Macquarie. The group is focused on providing strategic analysis and advice to Macquarie's businesses and senior management, managing Macquarie's funding, liquidity and capital position, ensuring Macquarie continues to meet regulatory and compliance obligations and managing Macquarie's corporate affairs. Our commitment to Diversity and Inclusion Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

Read More
Work type
Full-Time
Keyword Match
... analysis, reporting and transaction analysis. Answering queries from Deal Management, global Finance teams and central ... Management Group provides financial, tax and treasury services to all areas of Macquarie. The group ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > NSW North Coast

Project Officer - Recovery

Australian Red Cross

Maximum Term - 12 month contract with possible extension Part time hours - 3 days per week Mid-North Coast NSW location, potential to work from home About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role Join our team to play a key role working with communities to implement sustainable and effective community disaster preparedness and recovery initiatives. You will help our team to build the capacity and capability of our amazing volunteers supporting their regional areas. You will help increase community capacity to support a strong, positive recovery from drought and bushfires and to better prepare for future disaster events. What you will bring Previous experience working in with communities impacted by disaster Previous experience working with and developing volunteers would be highly regarded Demonstrated ability to work as part of a geographically diverse team and to take direction from local, regional and state leads Demonstrated understanding of community development strategies A current Working with Children Check and Australian Drivers licence is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Jessie Huard on 0414 928 129. Position description: Recovery Officer PD.pdf Applications for this position will close at 11:55pm on Tuesday 13th April 2021.

Read More
Work type
Part Time
Keyword Match
... possible extension Part time hours - 3 days per week Mid-North Coast NSW location, potential to work from home About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Senior Structural Engineer - Group Manager

Northrop Consulting Engineers

The Company Northrop Consulting Engineers is an employee-owned, multidisciplinary consultancy that has been established for over 40 years. We have an open management structure and employ over 350 staff across eight offices in NSW, ACT, QLD, and VIC. We are a people business, that grows by creating opportunities for our people to help build the business and their career. When you join Northrop, you join a company that will support you to excel both professionally and personally. Our structural team in Sydney has 60 highly motivated technical staff working alongside owners of the business. The Candidate With 8+ years' experience, chartered or ready to become chartered. You are keen for the next challenge in your career. You will be used to running your own projects with minimal supervision - ideally within the range of $20-$150m. Experience in building projects such as commercial, high-rise, schools, health, industrial, retail and institutional is preferred. We offer a unique opportunity, which is not for everyone. Applications are sought from candidates with the following attributes: 8+ years' experience working as a structural engineering consultant in the Australian market, Sydney experience valued; Experience managing a team desirable - but room to learn for the right candidate; A positive attitude - someone who can see solutions from challenges, and navigate uncertainty; An agile approach to prioritising project commitments and delivery - and an enjoyment of juggling several projects concurrently; Someone who works well with people, and gets joy out of developing junior staff and seeing them succeed; Experience working directly with clients, attending meetings and delegating work Able to communicate clearly, concisely, and compellingly; and, Experience in the some or all the following structural analysis programs desirable: RAPT, ETABS, SLABS, Spacegass, STRAND7, with the ability to mentor junior team members on some or all of these software packages. The Role Our industry-leading Sydney Structural Section requires a high-performing, experienced Senior Structural Engineer to join our team as a Group Manager . This role includes leading structural engineering on projects and direct management of a team of 6-8 engineers. You will be responsible for managing resourcing, career development and overseeing financial performance of projects. You will also have input into the strategic direction of the Structural Section working closely with the Section Manager. Based in our either our Sydney CBD or Parramatta office (or a combination of the two), you will be joining a fast-paced, busy team and will enjoy operating with an appropriate level of autonomy. You will also have the opportunity and empowerment to contribute to the continuous improvement of the Section - through developing new systems and tools, building our technical capability and helping our people reach their full potential. Key components of this role include, but are not limited to: Management of a team of 6-8 engineers Delivering structural projects across various sectors including commercial, education, industrial, residential and health. Opportunities to prepare fee submissions - with ability to learn on the job Opportunities to be involved in business development activities Opportunities to have input into strategic direction into the business - with ability to learn the 'business side' of consulting engineering Northrop managers are encouraged to work flexibly. We find Group Managers generally need 3-4 days within the office per week to work face to face with their team, with an opportunity to work from home 1-2 days per week. Applying Ready to take the next career step and develop to your full potential? Please click the 'Apply' button to complete your application. To organise a confidential discussion regarding this opportunity, please contact Tina Griffiths on tina.griffiths@northrop.com.au We look forward to discussing where you want to take your career at Northrop. Northrop is an equal opportunity employer.

Read More
Work type
Full-Time
Keyword Match
... -4 days within the office per week to work face to face with their team, with an opportunity to work from home 1-2 days per week. Applying Ready to take the next career step and develop to your full potential? Please ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Newcastle & Hunter

Business Support Coordinator

AECOM

Australia - New South Wales, Warabrook Job Summary Working closely with the Office Manager, this role is an integral part of our Newcastle Administration Team and plays a key role in ensuring the smooth and efficient running of the office. You will provide general assistance and support to staff in the office in this busy and rewarding role. Day to day responsibilities will include: Professional completion of company documents such as technical reports, letters and proposals General reception duties Coordination of onboarding processes for new starters Responding to client and staff queries and offering ongoing support Coordination of office facilities and contractors, including management of office first aid kits and test and tag register Meeting room coordination, including catering Basic IT support Coordination of couriers (incoming and outgoing) Support of Singleton office coordination Assist with maintenance of online portals, uploading of insurance certificates Coordinate work from home kits and mobile phones for all staff Ad hoc requests from staff AECOM is a great place to work. We place a high priority on culture, fun and creating an engaging work environment. We offer career development and mentoring, as well as social and wellbeing opportunities. We have been recognised for our commitment to gender equity, value diversity and have a genuine focus on flexibility. Minimum Requirements This is a varied and busy role which would suit someone who is proactive and enjoys working within a collaborative environment. You will have proven experience in an administration role, ideally in a professional services environment. Above all, you will have a friendly and outgoing personality and be someone that enjoys helping others. Experience in a corporate environment is preferred Ability to prioritise tasks, agility, and flexibility to adapt to change A systematic and well-organised workstyle, including strong time and self-management skills Ability to build relationships and communicate with all levels of the business Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint and Adobe PDF editing software. Preferred Qualifications . What We Offer When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

Read More
Work type
Full-Time
Keyword Match
... certificates Coordinate work from home kits and mobile phones for all staff Ad hoc requests from staff AECOM ... an administration role, ideally in a professional services environment. Above all, you will have a ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Employee Relations / ER Manager - Part-Time (Brisbane, Melbourne, Perth or Sydney)

Allens

Your role We're recruiting an Employee Relations (ER) Manager to work closely with our Head of Employment Relations & People Policy, to whom this role reports into. This is a fantastic new role for somebody looking for both a strategic and tactical focus in their next position. The opportunity is broad and will allow you to get involved in compliance, risk and policy, and ER issues. Our team Our ER & People Policy Team is a Centre of Expertise and an integral part of the Allens broader People & Development (HR) Department. We are collaborative and we work together to ensure that we are compliant with all our employer obligations. Our role is to effectively identify, mitigate and manage people risk as an organisation. As a team, we care about your personal and professional growth, development and success. As a member of our experienced People and Development Department, within Australia's leading law firm, you will be challenged, supported and guided as you continue to learn and develop during your career at Allens.Your day As an ER Manager, the responsibilities will be broad but could typically include: Providing high quality, practical employment law advice on a range of employment and workplace health and safety matters to internal stakeholders. Supporting the People & Development Consulting Team (our HR Business Partners) to manage ER and people risk issues. Identifying and assessing key people risks and developing policies, systems and processes to mitigate. Auditing and benchmarking of existing policies and practices to ensure compliance with the Legal Services Award and other relevant employment and workplace health and safety laws. Development of best practice guides and materials/training to support the case management of risk associated with performance, termination of employment, investigations, illness or injury. Your clients Our ER & People Policy Team work with and across the full P&D Department but work particularly closely with our People & Development Consulting Team (our HR Business Partners). As an ER Manager, you will also be required to build effective relationships with stakeholders across the Firm , including with lawyers from our Employment & Safety Practice, and other Corporate Services and Legal Staff nationally. Your career trajectory Our ER & People Policy Team is looking for an experienced ER Manager, who has the desire to learn and develop their career with us. We will support you on your journey and will give you access to our career framework when you join, providing a clear understanding of high performance at each career stage at Allens. We also recognise that every employee's experience is different, and at Allens we know that successful and enjoyable careers come through your focus and commitment to being the best you can be, in an environment where you are supported and encouraged and have clarity on key processes and decisions. Our career deal is a key part in achieving this; our deal asks you to take the lead for your career, with us providing the coaching and support to help you meet your goals and aspirations. What you'll bring A broad understanding of employment and Work, Health & Safety legislation, trends and case law. Strong research and writing skills. An ability to make commercial recommendations and judgements. Experience as an Employment Lawyer in private-practice, or in-house exposure in a similar role is highly desirable. Experience as a HR professional with significant, practical ER experience would also be highly regarded. Excellent written and oral communication skills. A consultative approach with strong stakeholder engagement capabilities, across multiple stakeholders at once. An ability to work under pressure. Strong problem solving skills. A flexible, proactive style and a willingness to take ownership. A willingness to develop others through mentoring and sharing experiences and networks. Work pattern We're looking for an ER Manager to work within our team for 2-3 days per week on a contract or permanent basis. We support a hybrid working model where working from home part of the week is the norm. About Allens Allens is a leading international law firm with a proud 200-year heritage of shaping the future for our clients, our people and the communities in which we work. From playing a pioneering role in the development of legislation and regulatory frameworks in the Asia region, to acting on numerous 'firsts' across a range of industry and community issues, it is in our DNA to make a difference and help shape what our world looks like. Through our alliance with Linklaters, we offer clients a global network of 40 offices in 28 locations. With Allens, you'll work at the cutting edge of the law on the most complex and innovative deals in the market. You'll work with lawyers and professionals at the top of their game who, like you, strive to get a little better every day. And you'll be supported to take your career wherever you want it to go. What we'll offer You will be an integral part of a high performing, national team and have an opportunity to work with genuine market leaders. At Allens, we provide lifelong learning that develops you personally and professionally, and access to people and leaders who can help you become the best you can be. You'll be given ongoing opportunities to get involved and to take your career all the way. You'll enjoy a range of other benefits including free gym membership, staff discounts with hundreds of suppliers and regular social and sporting activities. Allens also leads the profession in community investment, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs. Are you ready to begin?We prefer to hear from you directly. Please submit your resume via our on-line careers site addressed to Shannon Lyndon-Lugg, Head of Resourcing and Workforce Planning or contact Shannon for a confidential discussion on + 61 3 9613 8790. If this isn't the position for you, please tell your friends or colleagues about it. #ALLENS

Read More
Work type
Part Time
Keyword Match
... to ensure compliance with the Legal Services Award and other relevant employment and ... or permanent basis. We support a hybrid working model where working from home part of the week is the norm. About Allens Allens ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Inside sales - career transition and outplacement services (remote)

FlexCareers

With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of care to those affected to do everything they can to help them find work elsewhere, and that's where CareerSwitch comes in. With a combination of high tech platform, insightful content and Australia's best panel of career coaches, we guide staff who have just been made redundant through the psychological journey of picking themselves up after losing their job, then on to the process to define their personal brand, their values and professional aspirations. Then through the more pragmatic side of jobseeking like writing a great CV and linkedin profile, and finally through the job search itself. Your role as BDM will be as inside sales for the team, dealing with CEOs, CFOs and HR at the mid sized companies planning redundancy programs, showing them why CareerSwitch is a great partner to their HR team and a safe pair of hands for their people. We can supply you with a list of companies, it's then up to you to open the opportunity and bring in our subject matter experts. We can't wait to meet you.

Read More
Work type
Part Time
Keyword Match
With a COVID-induced recession looming, FlexCareers has developed CareerSwitch , a platform to help people made redundant find a great job faster. When a company lays off a cohort of staff, that company has a duty of ...
7 months ago Details and apply
7 months ago Details and Apply
NSW > Sydney

Associates and Senior Associates, Employment & Safety (Brisbane, Melbourne, Perth & Sydney)

Allens

Your role Our Employment & Safety Team is hiring and we're recruiting multiple lawyers (Associates and Senior Associates) for our growing national practice to be based in Brisbane, Melbourne, Perth and Sydney. We advise on all areas of employment, industrial relations, discrimination and work health and safety law. Our Team Our Employment & Safety Team works closely with our clients to manage employment and safety risks, protect corporate reputation and promote our clients as employers of choice. Our team is committed to delivering exceptional client care - if we spot an issue we raise it; if we spot an opportunity we let our clients know. As an Associate or Senior Associate in the Employment & Safety practice, you will work closely with many parts of the Firm, each with unique backgrounds and life experiences. Harnessing the many talents of our people helps us connect with our clients, solve complex problems, innovate and attract even more great people. We've long been committed to inclusion and diversity and we're proud that there isn't an 'Allens' type'. Our clients work with us because of our diverse teams, market leading quality and service. We are in a significant and exciting growth phase and we are looking to expand our team with high calibre Associates and Senior Associates across a number of locations. As a member of our experienced and friendly team within Australia's leading law firm, you will be challenged, supported and guided as you continue to learn and develop during your career at Allens. Your day The range of services provided by the Employment & Safety Group is varied. Your role within our team could typically include: managing disputes and litigation in tribunals and courts; advising on employment, industrial relations, discrimination and safety matters; managing large underpayment and other employment compliance reviews and regulatory matters; assisting clients with enterprise bargaining and managing industrial disputes; advising on restructuring and the employment aspects of corporate transactions; advising on safety compliance and response to safety incidents; and conducting or advising on workplace investigations. Your clients You'll work closely with clients to understand their businesses to find better ways to manage their employment, industrial relations, discrimination and work health and safety challenges. You will have access to the firm's extensive client base to explore and develop new opportunities and deliver outstanding service. Your role will support several of Australia's largest employers with unique and challenging work environments. Our team works without borders, so you will be able to work on matters in any jurisdiction. This will give you variety in the work that you do and the ability to work with many parts of the firm . Your career trajectory Our Employment & Safety Team is expanding and we're looking for Associates and Senior Associates who have the desire to learn and develop their career with us. We will support you on your journey and will give you access to our career framework when you join, providing a clear understanding of what high performance at each career stage as a lawyer at Allens looks like. We also recognise that every employee's experience is different, and at Allens we know that successful and enjoyable careers come through your focus and commitment to being the best you can be, in an environment where you are supported and encouraged, and have clarity on key processes and decisions. Our career deal is a key part in achieving this; our deal asks you to take the lead for your career, with us providing the coaching and support to help you meet your goals and aspirations. What you'll bring Experience working in an employment and safety team, ideally at a large law firm, international law firm, boutique firm or an in-house position. A strong academic background. An ability to effectively manage matters. A willingness to participate in business development activities, such as pitch documents, firm-wide pursuits, attending industry events and hosting seminars. A desire and ability to grow, both as an employment and safety lawyer and leader. A strong team ethic. An ability to establish a professional profile and internal networks. A willingness to develop others through mentoring and sharing experiences and networks. A willingness to build an understanding of clients and develop effective working relationships. Work pattern This is a permanent opportunity for an Employment & Safety lawyer - Associate or Senior Associate. Allens supports flexibility and we would be happy to discuss what arrangements would work best for you. We also support a hybrid working model, where working from home is part of the norm. About Allens Allens is a leading international law firm with a proud 200-year heritage of shaping the future for our clients, our people and the communities in which we work. From playing a pioneering role in the development of legislation and regulatory frameworks in the Asia region, to acting on numerous 'firsts' across a range of industry and community issues, it is in our DNA to make a difference and help shape what our world looks like. Through our alliance with Linklaters, we offer clients a global network of 40 offices in 28 locations. With Allens, you'll work at the cutting edge of the law on the most complex and innovative deals in the market. You'll work with lawyers and professionals at the top of their game who, like you, strive to get a little better every day. And you'll be supported to take your career wherever you want it to go. What we'll offer You will be an integral part of a high performing, national team and have an opportunity to work with genuine market leaders. At Allens, we provide lifelong learning that develops you personally and professionally, and access to people and leaders who can help you become the best you can be. You'll be given ongoing opportunities to get involved and to take your career all the way. You'll enjoy a range of other benefits including free gym membership, staff discounts with hundreds of suppliers and regular social and sporting activities. Allens also leads the profession in community investment, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs. Are you ready to begin? We prefer to hear from you directly. Please submit your resume via our on-line careers site addressed to Charlotte Frith, Senior National Resourcing Manager or contact Charlotte for a confidential discussion on + 61 3 9613 8983. If this isn't the position for you, please tell your friends or colleagues about it.

Read More
Work type
Full-Time
Keyword Match
... because of our diverse teams, market leading quality and service. We are in a significant and exciting growth phase ... also support a hybrid working model, where working from home is part of the norm. About Allens ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Account Manager

Eclipx Group

Excellent role for an experienced, passionate & innovative Account Manager who has positive energy & can-do spirit, to join FleetPlus Be part of the exciting journey to revolutionise fleet and mobility solutions Be part of a team that is striving to “be better, be different ” Exciting Career Trajectory Our story so far… Eclipx Group is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing, and medium term accident replacement vehicles through its suite of brands. About your Position We currently have an exciting opportunity for an experienced Account Manager to join our high energy, friendly and passionate Corporate Account Team at our Sydney office. You will be responsible for: Manage relationships with existing Corporate Accounts through regular telephone contact Propose solutions for existing customers in order to ensure customer growth, retention and profitability targets are met Contribute to the establishment of new account management implementation plans, relating to confirming brokers and partner requirements, by identifying needs and wants and matching these to FleetPlus products and services Upload and maintain relevant data in Salesforce and other operating systems Capture and leverage knowledge, manage and control operational risk, and manage project management systems / processes within the function What we are looking for: At least two years of experience in account management or customer service orientated role Completed tertiary qualifications in a business or related field such as management, sales and marketing, and/or industry specific qualifications desirable Fleet management and leasing industry experience preferred A proven ability to build, manage and influence stakeholder relationships Good numeric, verbal and abstract reasoning skills, high level of initiative, concern for Quality and Standards By joining FleetPlus, you will: An attractive remuneration package; Training and Education - We pride ourselves in helping you realise your potential, giving you the opportunity to be innovative and take the lead in driving your career; Dress for your Day (DFYD) - We believe that how we choose to dress is a reflection of who you are; by joining us you will have an opportunity to let your personality shine through; Diversity: We know it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed. Added benefits - Including staff discounts, salary packaging, novated vehicle lease An exciting career - As our business grows, so do the opportunities for our people.

Read More
Work type
Full-Time
Keyword Match
... What we are looking for: At least two years of experience in account management or customer service orientated role Completed tertiary qualifications in a business or related field such as management, sales ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Sybase and PostgreSQL Database Administrator

Macquarie Group

A great opportunity for an experienced Database Administration professional with a DevOps and customer-oriented mindset to join an established team. The candidate should have a strong background in Sybase, and ideally have some experience with PostgreSQL. At Macquarie we offer you the experience and freedom to grow your career whilst making your mark within a highly successful organisation. Key to our success is the entrepreneurialism we encourage in all our people. We give you the opportunity to progress your career as quickly as you can demonstrate your ability. You will join a dynamic group working in a challenging and rewarding role, alongside developers, project managers and subject matter experts involved in implementing on-premise and cloud-based projects. This role is within the Database Administration team across the Finance, Operations & Risk Technology division. The team supports various large-scale platforms and systems diverse in nature, covering financial management and reporting, risk management and compliance, trade monitoring and surveillance, trade settlement, payments and market operations. The salary for this role is between $80,000 and $90,000. We need you to help us with: building and maintaining sound working relationships with business and technical users and stakeholders providing first-class relational database management systems support accountable for technical delivery of database projects and database support assisting in database design patterns supporting new database versions and new business requirements disaster recovery planning and business continuity testing database system builds, installations, provisioning, deployment and development, to Macquarie standards ongoing upgrade and maintenance of database versioning database performance monitoring and optimization participation in scheduled weekend and after-hours work when requested Ideally you will have: minimum 5 years of relevant DBA experience strong Database Administration with primary skill-set in Sybase ASE and Replication server. sybase IQ and ECDA skills are desirable but not mandatory experience with PostgreSQL skill is desirable but not mandatory ability to work independently with a strong sense of ownership and accountability strong customer service mindset; putting the customer first strong RedHat Linux and/or Solaris skills good verbal and written communication skills ability to trouble-shoot complex database problems when escalations from the DBA Operations team occur experience with Perl and/or shell scripting knowledge of ITIL practice and demonstrable experience with change management processes and procedures experience with VERITAS and/or Windows Clustering, as well as SAN/disk replication products plan cloud migration strategy for mission critical systems automation of repetitive tasks and provide self-service capability to our customers tertiary degree in IT or similar subject Core Sybase and Postgres skills: Sybase ASE and Replication experience on versions 15 and 16 knowledge of Sybase replication server counters/monitoring knowledge of Sybase MSA replication experience with Sybase Replication Data Assurance is desirable experience with Sybase IQ or ECDA is desirable skill with performance tuning using MDA tables and ASEMon for Sybase experience upgrading SAP ASE and Replication Servers experience with regular patching of ASE and Replication Servers experience administering Postgres 9 or higher systems in an enterprise environment experience configuring and managing Postgres standby servers for DR experience analysing and resolving SQL plan issues and performance issues on Postgres systems It would be highly beneficial to have skills or experience in: AWS RDS, Postgres, Google, NO SQL skill is desirable but optional experience with Atlassian tools and their application to Agile environments exposure to using continuous deployment and delivery experience with cloud native programming, and public or private cloud deployments experience working as part of a global team If this role sounds like the right opportunity to further your career, please apply via the link. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise. Find out more about Macquarie careers at www.macquarie.com/careers Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... service mindset; putting the customer first strong RedHat Linux and/or Solaris skills good verbal and written communication skills ability to trouble-shoot complex database problems when escalations from ... . From day ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Engagement Coordinator

KPMG

Fast paced and high-volume client administration and customer service role Supportive, people focused and collaborative team culture Extensive training provided Exciting opportunity to build your skills and experience with a global firm! KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. Starting with KPMG as an Engagement Coordinator , you will be joining a fast paced and growing team of administrative professionals. As part of the National Service Centre based in our Rhodes Business Park office, you will be liaising with our client teams and coordinating the end-to-end administration of our client engagements from on-boarding to completion of those engagements. The National Service Centre operates between 7am and 7pm Monday to Friday. There are a variety of shifts available between these hours. We encourage and embrace flexibility i.e. part-time/job share arrangements. Your major responsibilities will include: Lead the coordination and delivery of administration for KPMG client engagements Deliver varying administration tasks across a high volume of Engagements Provide customer service support to National client facing staff to support engagement lifecycles, including conducting planning meetings via Microsoft Teams Preparation of engagement letters, reports and other documentation Creating and editing job codes in SAP and maintaining data integrity Drafting and raising bills and client debtor management Use of various Risk Management systems Use of accounting software as needed to support the client facing team Meeting set performance KPIs & SLAs How are you Extraordinary? You will ideally bring to this role - Customer service and/or administration experience gained within a professional/corporate services or accounting environment preferred but not essential Initiative, self-motivation and a commitment to providing highly responsive customer service Outstanding time management, problem solving, and organisational skills gained in a high volume environment with competing demands A collaborative, team-focused mindset and a flexible approach to your work Strong written and verbal communication skills Intermediate/Advanced Microsoft office skills The KPMG Difference At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Next steps? Please apply online by submitting your resume and cover letter. A member of the KPMG Talent Acquisition team will be in contact once your application has been reviewed.

Read More
Work type
Full-Time
Keyword Match
... commitment to providing highly responsive customer service Outstanding time management, problem ... characteristics our people possess, and we share and learn from each other. We are proud to be consistently recognised ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Senior Advisor Corporate Secretarial Practice

KPMG

Make a real difference in your community through our social and environmental programs Collaborate with sector and technical experts to grow your knowledge and network Our relaxed dress policy allows you the choice to reflect you and your work KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, and drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities. Your Opportunity As a a Senior Advisor in the Corporate Secretarial Practice you will manage a portfolio of Australian and foreign companies and work with extraordinary people who are passionate and courageous about supporting clients to meet and exceed their potential. You will: Maintain a client portfolio; Ensure compliance with ASIC reporting requirements; Manage the ASIC annual review process on behalf of clients; Notify ASIC of any changes to company particulars (including preparation of ASIC forms, minutes, consents & member documentation); Engage with clients, professionals and develop relationships both internally and externally; Assist with incorporating Australian companies and registering foreign companies; Register and renew business names; Maintain statutory registers; Assist with de-registrations of Australian companies and cessation of foreign companies; Answer client ASIC related queries by acting as a liaison between the client and ASIC; Perform company and document extract searches; and Prepare invoices. How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include: Minimum 2-3 years demonstrated experience in an administration role; Experience dealing with ASIC for company secretarial matters will be advantageous, but not essential; Excellent customer service skills; Experience with BGL/CAS software and SAP will be highly regarded; Highly organised with the ability to prioritise and multitask; and Outstanding attention to detail and accuracy. The KPMG Difference At KPMG, we're passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life. KPMG has a decade-long, proud commitment to Indigenous Australia, as demonstrated by the achievement of an Elevate level Reconciliation Action Plan. KPMG is a foundation member and Principal Partner of Pride in Diversity started in Australia by ACON and the Diversity Council of Australia, and is recognised in the Australian Workplace Equality Index(AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace. KPMG Australia has been consistently recognised as an Employer of Choice in the Australian Government's Workplace Gender Equality Agency(WGEA) annual index.

Read More
Work type
Full-Time
Keyword Match
... will be advantageous, but not essential; Excellent customer service skills; Experience with BGL/CAS software and ... and communities. We welcome and encourage applications from people of all backgrounds, ages, religions, ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Program Manager, Summit

Innovation Bay

Innovation Bay is Australia's leading community of tech founders and investors. In 2019 we moved back to our roots and launched our first paid membership community, Summit. Summit was specifically designed for tech founders who had strong product market fit, were scaling and needed help in sharing their experiences through peer-to-peer learning and support. It has, without a doubt, been the most impactful and rewarding initiative we have launched. We currently have 34 amazing tech founders from across Australia in this community. We are now searching for a Program Manager to own the day to day operations of this community. The core focus of this role will be, Managing all aspects of communication, within the community. Engaging with the founders to enable us to identify opportunities Managing existing projects and initiatives. Launching our new members portal and CRM platform to enable greater content sharing and management. Working with our other community managers to provide opportunities to cross pollinate networks. Working very closely with the events team to craft unique experiences that drive community engagement. Develop new initiatives that will enhance the founders journey. We are looking for someone who gets community and knows how to build it. Someone who loves engaging with people and helping them achieve their goals. You will need to have a strong project management background and capability to execute in addition to a great customer service mentality. We are open in terms of your background. We would consider applicants from a membership management, customer service, marketing/communications or program management background. The commonality is that you have a strong attention to detail, ability to own and run projects, strong communication (both written and verbal) and a passion for working with people. For you to be successful, you need to be able to thrive within our culture and operating framework. We are a small team of overachievers, riven by the impact we make across our community. We operate autonomously, within a collaborative and supportive environment. We are a remote workforce andurrently have team members in Tasmania, Victoria and NSW. This role will report directly to the CEO. Innovation Bay exists to help founders and investors build better and more successful companies. We do this by focusing on founders, helping connect them with capital, mentors, connectors and team members. If this excites you then let's talk. Innovation Bay is a small business with a long successful track record that is driven to help tech founders and entrepreneurs succeed. We offer an autonomous, but supportive environment that is suited to a self-starter that needs to be part of a team. Market based salary structure, with lots of room to grow, while being able to access and learn from our truly amazing network. Send me a note why this opportunity interests you and a copy of your CV or your linkedin profile. Phaedon@innovationbay.com

Read More
Work type
Full-Time
Keyword Match
... would consider applicants from a membership management, customer service, marketing/communications ... of room to grow, while being able to access and learn from our truly amazing network. Send me a note why this ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

TAFE NSW in partnership with VGA - Teacher - Automotive

TAFE NSW

Full-time Fixed Term Teacher of Automotive Mechanics Light Vehicle Opportunity at Volkswagen?s state of the art facilities in both Chullora, Western Sydney and Essendon Fields, Melbourne Unique opportunity to partner with VGA Australia?s largest German vehicle manufacturer, utilising the latest vehicle and automotive technologies Develop your own skills and knowledge of Volkswagen technologies through their training pathways. salary package range of between $94,213 and 111,732 YOUR CHANCE TO TRAIN THE NEXT GENERATION OF VOLKSWAGEN GROUP TECHNICIANS TAFE NSW as part of their partnership with VGA is seeking qualified tradespeople who share in our values of Customer First, Integrity, Collaboration and Excellence and want to transfer their knowledge and skills to the next generation of Volkswagen Group technicians. The role of the TAFE NSW training professional within this unique opportunity to partner with VGA is to train students in accordance with the latest nationally approved training course and also in the current technologies and repair methods of the Volkswagen Group in order to qualify them as Volkswagen Group Certified Service Technicians. Part of the role will also include the following duties: Development and maintenance of training aids and physical resources Tracking and accurately recording student progress throughout the course Completing student weekly reports For more information, please refer to the Position Description . The ideal candidate will possess; Qualifications (Certificate III or above) meeting the requirements for recognition as a tradesperson in Automotive Mechanical Light Vehicle. Possession of a current Motor Vehicle Tradesperson's certificate (license) issued by Fair Trading NSW in the class of Motor Mechanic (NSW applicants only). Certificate IV in Training and Assessment (TAE40116) or a willingness to undertake training in this course. Five (5) years relevant and current industrial experience after completion of tradesperson's qualifications. Previous experience with the Volkswagen group is highly regarded. Experience with another European manufacture will also be regarded. Intermediate computer skills and commitment and willingness to learn and develop as a professional teacher. Demonstrated commitment to quality customer service and the ability to contribute to a team environment. As a Teacher with TAFE NSW you will benifit from; Attractive salary and pay conditions, the ongoing support to grow and delvelop your career in an organisation that celebrates diversaity and is committed to providing a barrier free workplace to enable all our employees to be valued. For your application to be considered you must: Attach an updated resume Upload copies of qualifications Provide written response to the target questions below Closing Date 11.59pm Monday 12th April 2021. For more information, please refer to the Information Package TAFE NSW is committed to diversity and fosters an inclusive environment in which all employees feel a sense of belonging. We encourage people from all backgrounds to apply for this position and we will make any adjustments that you need in the interview process and on the job to help you demonstrate your full potential, if you require assistance or support with reasonable adjustent please contact Kelly Yates 0260582751 You will be required to undertake a national criminal history check and obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit Office of the Children?s Guardian website.

Read More
Work type
Full-Time
Keyword Match
... teacher. Demonstrated commitment to quality customer service and the ability to contribute to ... a sense of belonging. We encourage people from all backgrounds to apply for this position and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Engagement Co-ordinator

KPMG

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Deals, Tax and Legal division are looking for an Engagement Coordinator to join our Delivery and Data Excellence (DDX) team. It is the DDX team's responsibility to bring value-add services to our clients through the provision of technical tax compliance services and data analytics within our Deals, Tax and Legal division. We are looking for a self-motivated coordinator to manage the progression of the divisions' client engagements and to provide essential support services to the National Tax Practice. This vacancy has arisen due to the continued growth and expansion of the division. Your role Your major responsibilities will include: Coordinate the end-to-end administration of the client engagement from on-boarding to completion of the engagement Submission of engagement documentation into various Risk Management systems for approval Preparation of engagement letters Creating job codes in SAP Ensuring entirety of information received from clients Use of tax return software as needed to support the team Liaising with senior stakeholders throughout the Deals, Tax and Legal practice to progress engagements through the life-cycle of the engagement This role offers you an exciting opportunity to join a team currently undergoing significant growth and expansion. In this role you will combine your skills to provide an end to end service, to a variety of internal customers, Australia wide. Prior experience with SAP or tax return software is preferred but not essential - training will be provided. You will bring to the role Administration experience preferably gained within a professional/corporate services environment Excellent commitment to providing quality and responsive customer service Outstanding time management, problem solving and organisational skills gained in a high volume environment with competing demands and constant changes Proven ability to take responsibility and ownership for tasks Intermediate/Advanced Microsoft office skills (Word and Excel) Proven team player with the ability to create strong working relationships at various levels and a flexible approach to their work Superior communication, facilitation and negotiation skills while maintaining the highest level of personal and professional integrity What we offer you We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, as well as flexible and agile work practices. We focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We are consistently recognised as an employer of choice for women, and our inclusive culture promotes the development of our people irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. This is an exciting opportunity to be a part of KPMG and its ongoing success. So if you want a career where you can use your deep expertise to deliver real results, talk to us first.

Read More
Work type
Full-Time
Keyword Match
... in SAP Ensuring entirety of information received from clients Use of tax return software as ... skills to provide an end to end service, to a variety of internal customers, Australia wide. Prior experience with SAP or ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Internal Audit Manager

Lion

We have an exciting opportunity for an experienced and innovative IT/Technology Internal Audit Manager to join the Lion Risk and Audit team (LRA). This is a permanent, full time position reporting to the Group Assurance and Internal Audit Leader and is based at York Street and flexibly from home. The key purpose of this role is to build trust with stakeholders and lead a newly formed team. LRA enhance and protect value by ensuring Lion's control environment (technology and otherwise) is fit for purpose, enables business aspirations and preserves the Group's long-term viability. In this role, you will provide assurance to the Lion Board and our parent organisation (Kirin) through assurance reviews, J-SOX and continuous monitoring/auditing activities in the Technology Risk, IT General Controls and Cyber Risk context. This is a rare opportunity to put your stamp on the delivery of a highly visible internal audit program You will lead and manage teams across dedicated IT Audit and Cyber Risk Assurance internal audits that are required as part of our assurance, JSOX, advisory reviews. You will also champion automated controls testing. You will coach other members of the team and drive upskilling across 'all things' IT audit You will drive quality outcomes and champion continuous improvement across our Internal Audit Team across technology risk. We are seeking someone who is passionate and experienced in IT Auditing activities and is willing and excited to build this expertise in the team. You will also have keen interest in Lion's business and an enthusiasm to learn more. To succeed in the role, you will possess a commercial, risk-based mind-set and be comfortable and resourceful in dealing with ambiguity and change. You will be responsible for: Quality, as well as driving stakeholder value across the technology internal audits and automated control elements on the annual Internal Audit/Assurance Plan including ITGCs on our large-scale J-SOX compliance program Leading and building capability in a team that is looking to upskill its technology risk and data analytics skills Ensuring our approach for Internal Audits remains aligned with the strategic priorities Owning stakeholder relationships and embedding our updated IA methodology Other exciting elements to this role include the launch of our new methodology, coverage of new and emerging parts of our business (including craft breweries in the US), our highly strategic audit plan for F21 and managing a leading co-sourced provider. A demonstrated ability in building relationships, networking, business partnering and influencing peers and stakeholders at all levels will see to your success in this position. It will also be important that you can simplify your communication of technology risk and IT audit elements for non-technology stakeholders. Project management experience will be highly regarded. A suitable candidate would have 8+ years' experience in IT Audit, Technology risk and/or IT General Controls. Direct experience with MS Dynamics, SAP and Data Analytics tools would be highly regarded but not essential. What to expect from us: We're proud of our diverse workforce, acknowledging our people for the unique individuals they are. When it comes to flexibility, we understand that one size doesn't fit all. Our flexible working program, LionFlex enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life. Empower yourself to achieve - start a conversation with us today.

Read More
Work type
Full-Time
Keyword Match
... Audit Leader and is based at York Street and flexibly from home. The key purpose of this role is to build ... be highly regarded but not essential. What to expect from us: We're proud of our diverse workforce, ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Transactional Banking Product Specialist

Macquarie Group

The Transactional Banking Deposits & Payments Product team is responsible for the operational excellence of a full range of business deposit products, payment products and term deposits, as well as driving the product development agenda. On a daily basis, we collaborate with Client Experience, Operations, regulators, Risk Management Group, the Funding team within Banking and Financial Services, Legal, Finance and Marketing. Essentially the Product team is where the buck stops. It's a busy and exciting place to be, for the right person who thrives on variety, challenge and impact. In this newly-created role, you will be responsible for providing support to both customer channels and operations teams on product queries and issues. This will include preparing and submitting regulatory reports and managing day-to-day relationships with regulated trust and payments counterparties and providers. There will also be opportunities to work across the team on commercial opportunities and product improvements, delivering insights via analysis. To be successful in this role, you will ideally have experience working in a product-related role in the banking or financial services industry. You are passionate about process improvements and the positive long-term outcomes these changes can make to both clients and employees. You have meticulous attention to detail and excellent verbal and written communication skills. You will bring a sound awareness of risk management principles, assessment and controls, as well as tenacity and the ability to prioritise and deliver in a fast-paced, output focused environment. Tertiary qualifications would also be an advantage, preferably in a Business or Finance related discipline. This is an ideal opportunity for if you are looking to progress your career in a product role that is central to a fast-growing and dynamic business. About Us: Banking and Financial Services Group (BFS) comprises our retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. BFS operates predominantly in Australia and is organised into three business divisions: Personal Banking, Wealth Management and Business Banking. Find out more about Macquarie careers at www.macquarie.com/careers Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... management and business banking products and services to retail customers, advisers, brokers and business ... outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Senior UX/UI Designer

Macquarie Group

We're looking for an innovative and collaborative Senior UX/UI Designer to join the team shaping the digital banking experience for our customers. In this role you'll be focussed on a responsive web experience. Placing the customer at the heart of everything you do, you'll design experiences based on a deep understanding of our customer's goals and needs. Working end to end from discovery through to delivery, this is an opportunity to own projects and make a real difference in the lives of our customers. You'll be comfortable in both qualitative and quantitative research and working with data to inform your decision making. You'll conduct stakeholder interviews, desk research and regular usability testing to bring the whole team closer to the customer. You'll embrace remote working tools and processes to present your findings and solutions to your team and the wider business. You'll have a proven ability to understand the big picture and provide intuitive, frictionless solutions to complex problems. You'll be comfortable in a dynamic and fast-paced team, whether pitching ideas to your product owner and stakeholders or providing detailed handover to your development team. What you'll do: Collaborate closely with a cross functional team of Product Owners, Business Analysts, Architects, Engineers and other experts across the business Design and conduct qualitative and quantitative research to validate hypotheses, uncover customer needs and motivations Rapid ideation of concepts and solutions Present your design rationale in a compelling and convincing manner to the wider team Craft simple, innovative and intuitive solutions to complex scenarios Produce sketches, flowcharts, wireframes and prototypes for testing, validation and to support robust discussions with your team Design and conduct moderated and unmoderated usability testing (remote) Leverage our design system and collaborate with UI designers to create high fidelity designs, facilitate walkthroughs with developers and support all the way through delivery What we're looking for: Designers who thrive in a collaborative team, bringing excellent communication and interpersonal skills Unwavering client commitment - you put them at the centre of everything you do. Designers who think big! You won't be afraid to challenge the norm An eye for detail, commitment to exceptional visual design and an ability to bring our brand to life through the online experience A passionate design advocate, committed to best practice, mentoring a team and sharing ideas and inspiration A portfolio showcasing experience in product design where you have previously shipped UX/UI design for digital products Bonus: animation or illustration expertise to enhance your features and solutions! If this sounds like you, please send a CV and portfolio. We'd like you to be able to show your abilities to us in an interview, through portfolio showcasing experience where you have previously shipped UX/UI design for digital products. About us: Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Find out more about Macquarie careers at http://www.macquarie.com/careers . Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

Read More
Work type
Full-Time
Keyword Match
... on a deep understanding of our customer's goals and needs. Working end to end from discovery through to delivery, this ... and business banking products and services to retail customers, advisers, brokers and business ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Immigration Administration Roles

KPMG

Immerse yourself in our inclusive, diverse and supportive culture Build a long term career across the broad areas of our business We provide an agile work environment and a career that flexes to your lifestyle KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities. KPMG's Deals, Tax & Legal division are looking for a number of Engagement Coordinators to join our Immigration team. Our Immigration team bring value-add services to our clients through the provision of technical Immigration services within our Deals, Tax & Legal division. We're looking for motivated and extraordinary people with a passion for quality and service. You'll learn how to manage the progression of the divisions' client engagements and to provide essential support services to our teams across our Immigration practise. This is an exciting time for us as the current openings are due to the continued growth and expansion of the division. Your Opportunity Your new role will see you develop your skills to provide an end to end service, to a variety of internal customers, Australia wide. This is what your day will encompass and how you'll contribute: Coordination the end-to-end administration of the client engagement from on-boarding to completion of the engagement Submission of engagement documentation into various Risk Management systems for approval Preparation of engagement letters Creating job codes in SAP Ensuring entirety of information received from clients Using immigration application software Assisting with the preparation and lodgement of visa applications Acting as a liaison between Senior team members and large clients on Immigration related matters How are you Extraordinary? At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your attributes and experience could include: Previous experience within the Immigration industry preferred including the preparation of visa applications Administration experience preferably gained within a professional/corporate services environment A passion for providing quality and responsive customer service A flexible approach with outstanding time management and prioritisations abilities gained in a dynamic, high volume environment You enjoy solving problems and taking ownership for tasks and actions Intermediate/Advanced Microsoft office skills (Word and Excel) Experience of working successfully in teams and building collaborative relationships at a variety of levels Great communication skills to help you successfully coordinate people, information and resources The KPMG Difference Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. Our commitment to 'Flexibility' allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG: Flexibility empowers wellbeing Flexibility enables contribution to the community Flexibility inspires technology & innovation Flexibility supports family Make KPMG the clear choice for your career and be Extraordinary! Please apply for this position by submitting your confidential application online.

Read More
Work type
Full-Time
Keyword Match
... to provide an end to end service, to a variety of internal customers, Australia wide. This is what ... characteristics our people possess and we share and learn from each other. We are proud to be consistently recognised ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Ux / UI Design Lead

Macquarie Group

In this role, you'll partner with product and business teams to drive our design strategy and elevate design practice across Banking and Financial Services. You'll manage the design team's operations, ensure design excellence, and help shape our design culture. You'll optimise and enable the design team to focus on designing and delivering great products and experiences. What you'll do: Strategic design In collaboration with product owners, engineers, and business leaders, you will be hands-on in design discovery and experimentation to uncover opportunities and progress strategic design initiatives forward, producing prototypes, visual and interaction designs and design templates. Design Ops Management of UX/UI design operations including resourcing, planning and process. Identify team needs and implement required changes in process, tools, documentation, and asset management to make sure designers are working at optimum efficiency. Lead the execution of design strategy and champion best practice as you guide the team through all phases of design development, from ideation to execution and post-launch success tracking and iteration. Lead the development and evolution of our client research and testing practice, ensuring quality and efficiency in generating user insights and gathering feedback. Support and empower designers to develop their skills and expertise, in particular enabling three direct reports to grow in their careers and maximize influence and impact. Design system management Champion adoption of our design system and consistency of client experiences across our teams and products. Support the evolution and continual improvement of design system patterns and components with robust experimentation and validation loops. Lead design system governance and change management processes, enabling open contribution, clear communication and ensuring quality and efficiency are optimised. What you'll bring to the role: Practical, hands-on design experience. You will have shipped multiple consumer and/or business products and understand what it takes to create exceptional client experiences. You'll have experience leading customer-facing product design teams and a deep understanding of all disciplines across UX and UI design. You'll excel at inspiring others to carry forward and execute a strategy without needing to be in the room. Excellent communication skills and a collaborative and respectful approach to leading a team. You'll have proven experience consistently demonstrating credibility in cross-functional interactions. A user and data-focused design mentality and commitment to design excellence, constantly looking to hone your team's instincts through user feedback and data insight. You understand the role and importance of qualitative and quantitative methodologies. Proven experience working within and leading large design systems. If this sounds like you, please send your CV and a portfolio link. We'd like you to be able to show your abilities to us in an interview, through portfolio showcasing experience where you have previously lead UX/UI design for digital products. About us: Banking and Financial Services Group comprises Macquarie's retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Find out more about Macquarie careers at http://www.macquarie.com/careers . Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.

Read More
Work type
Full-Time
Keyword Match
... team through all phases of design development, from ideation to execution and post-launch success tracking ... management and business banking products and services to retail customers, advisers, brokers and business clients ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

Senior Manager - Banking Systems

Reserve Bank of Australia

We are currently looking for an Influential Leader, who will inspire, engage and lead the IT Banking Systems Team. In that role, you will ensure the availability, continuing evolution and improvement of the Core Banking Systems. Your team You will lead 36 employees across 3-4 agile squads made up of both IT and Banking members. Employees report into the Manager, Banking (BK) Systems Services and Manager, Banking (BK) Systems Delivery. BK Systems Services has carriage over systems architecture/design, maintenance, operations and continuous improvement; whilst the BK Systems Delivery team is responsible for the delivery roadmap with and build out of technology capability including development for the services Banking offers its customers. While leading those teams you will be working on Process Simplification, increasing value for Banking (and its customers) and crafting the Future State of Banking Systems based on emerging technologies and new trends in the industry. Do work that makes a difference Provide strong leadership by developing the team's professional expertise and empowering respective teams to continually improve processes and services Ensure that the Bank has capabilities needed to maintain the integrity and availability of critical banking systems with 99.95% availability Contribute to the broader strategic direction and leadership of the area, sharing accountability with other leaders for overall performance of deliverables and outcomes that meet current and future needs Establish and maintain RBA values aligned culture by enabling an environment for high levels of employee engagement and achievement as well as culture focused on continuous improvement Contribute to the improvement of policies, systems and processes, ensuring the integrity and suitability of information, disciplined documentation and alignment with industry standards. Skills and Experience Degree qualification in IT and experience in design and development of banking applications and systems Extensive experience in leading multi-cultural and diverse teams working on highly complex systems development and maintenance activities Strong capability to build relationships to bridge the divide between business and technology advocates to deliver value to the business Advanced knowledge of managing high availability systems with 99.95% availability that are critical real time systems with high throughput requirements and 24x7 operational requirements Demonstrable experience in developing and implementing strategic objectives Proven track record in process simplification and upgrade of technologies and systems Commercial and risk acumen in managing complex technology environments Senior and executive stakeholder management and Board-level communications What's on offer? Work for an organisation that truly makes a difference to the Australian people Develop your career in a collaborative environment Access a wide-range of benefits including flexible work arrangements Your development & career Working for an organisation that truly makes a difference to the Australian people, we can offer development and career opportunities in a collaborative environment that supports people's growth, well-being and promotes flexibility. Why RBA? The RBA pursues national economic policy objectives and undertakes a range of associated activities in financial markets and banking. It also issues Australia's banknotes and operates infrastructure critical to the payments system, all of which contributes to the welfare of the Australian people. Our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity. As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry, we treat one another with respect, while promoting the public interest in our efforts. The Reserve Bank of Australia is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.

Read More
Work type
Full-Time
Keyword Match
... capability including development for the services Banking offers its customers. While leading those teams ... and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Fraud and Financial Crime Governance Manager (NFR)

Macquarie Group

Are you a financial crime risk professional with experience of governance and oversight of financial crime risk, including fraud, anti-money laundering, sanctions and anti-bribery and corruption? Join our Financial Crime Intelligence team, providing day to day Line 1 governance and oversight of the Macquarie Banking and Financial Services business, driving a high and consistent level of assurance around risk and controls; including fraud and financial crime risk management. In this Fraud and Financial Crime Governance Manager role, you will be supporting the senior management team in establishing, maturing and maintaining a governance framework, for the oversight of fraud and financial crime risk. You will also be actively challenging, assessing and testing the appropriateness and effectiveness of controls for fraud and financial crime risk in line with agreed protocols. In this role you will also be Partnering with key stakeholders across various teams (Product and Technology, compliance, operations and Financial Crime Risk 2 nd line teams) to improve controls for fraud and financial crime risk. You will also be supporting the senior management team to mature and maintain appropriate reporting for the Operational Risk Committee pertaining to fraud and financial crime risk. You will help provide support and advice on fraud and financial crime risk policies and programs, drafting guidance where necessary to accompany the provision of advice. You'll also provide education and awareness on fraud and financial crime in line with endorsed principles and stakeholder input, supporting the implementation of an internal career development program for fraud and financial crime risk. To be successful in this role, you will have experience in a risk and controls function focussed on fraud and / or financial crime from within a large banking organisation with exposure across multiple retail and business banking products. Alternatively, you may have gained similar experience whilst consulting banking clients at a professional services firm. You will have substantial AML/CTF, AB&C and/or sanctions policy and control experience, with a thorough understanding of Anti-Money Laundering legislation and regulations in Australia, Sanctions and Bribery and Corruption laws/regulations and fraud/fraud analytics. You will have exceptional stakeholder management capabilities with demonstrated ability to influence key stakeholders through effective communication and persuasive presentations. You will be motivated to drive business outcomes and maintain a very high standard of performance. Banking and Financial Services Group comprises our retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. Banking and Financial Services Group operates predominantly in Australia and is organised into three business divisions: Personal Banking, Wealth Management and Business Banking. Find out more about Macquarie careers at www.macquarie.com/careers Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.

Read More
Work type
Full-Time
Keyword Match
... function focussed on fraud and / or financial crime from within a large banking organisation with exposure across ... services to retail customers, advisers, brokers and business clients. Banking and Financial Services ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Principal/Senior Environmental Planner - Impact Assessment

AECOM

Australia - New South Wales, Sydney - AU Job Summary Due to an exciting and growing pipeline of state significant projects in the energy and transport sectors, we are looking for a senior or principal Environmental Planner / Scientist to join our industry-leading team in either Sydney or Newcastle. In this role, you will be able to put your innovative thinking, technical excellence, and passion for the environment into high gear. You will have the opportunity to work in a truly flexible environment, delivering solutions for our clients and being mentored by our strong cohort of industry-leading environmental impact assessment directors. Our Environment Team helps private and public sector clients in Sydney, Australia, and around the world deliver for their stakeholders while promoting resilience, achieving compliance, and mitigating impacts and risks to our communities and natural environment. You will be part of a close-knit, high-performing team, known for our excellent delivery for our clients. Our large environment team comprises a diverse range of specialties: impact assessment, climate change resilience, communications, heritage, contaminated land, and construction environmental management. We are renowned for delivering best practice environmental impact assessment and strategic advisory services for all phases of our clients' infrastructure projects from the strategic business case, planning approvals, through construction to operation. You will play a key role in leading project teams and managing successful delivery with our clients, developing and enhancing internal and external relationships while maintaining a focus on business development opportunities. This role will provide an exceptional opportunity for you to lead and coordinate a range of projects extending from high profile, technically complex major infrastructure, in both urban and regional contexts, to strategically important asset improvements across a full suite of sectors including: Transport (public transport, active transport (cycleways), road, heavy/light rail, marine) Renewable energy (solar, wind, biofuels, battery) Water utilities Power Defence Social infrastructure Urban renewal, placemaking, and activation precincts Oil and gas and industry Minimum Requirements With strong environmental impact assessment experience across a number of market sectors, a good industry reputation, and a bachelor's degree in an appropriate discipline such as environmental science, environmental planning, town planning and/or environmental engineering, you will be utilising your project management/coordination skills, commercial acumen and emotional intelligence to develop and maintain positive peer and client relationships, and effectively manage resources, timelines, quality and budgets. You are a strong team player, influencer, and most importantly, a real collaborator. You will utilise your open communication and proven technical knowledge while maintaining a strong client focus. Preferred Qualifications . What We Offer When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

Read More
Work type
Full-Time
Keyword Match
... strategic advisory services for all phases of our clients' infrastructure projects from the strategic ... to lead and coordinate a range of projects extending from high profile, technically complex major infrastructure, in ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Newcastle & Hunter

Senior Environmental Planner / Scientist - Impact Assessment

AECOM

Australia - New South Wales, Warabrook Job Summary Are you ready to take the next step in your career and be involved in a group of highly talented and self-motivated individuals delivering outstanding project outcomes for a diverse range of clients? We are currently looking for a senior Environmental Planner / Scientist with the relevant level of experience to join our industry leading team in Newcastle. You will be part of a close-knit, high performing team, known for our excellent delivery for our clients across various sectors. As part of the larger Environment business in ANZ you will be part of an in industry leading national team collaborating to deliver solutions to some of our largest clients most complex problems within the Hunter region and beyond. Our environment team comprises a diverse range of specialties: impact assessment, climate change resilience, communications, heritage, contaminated land and construction environmental management. We are renowned for delivering best practice environmental impact assessment and strategic advisory services for all phases of our clients' infrastructure projects from strategic business case, planning approvals, through construction to operation. You will be committed to listening to clients and working with them to identify technically excellent and innovative solutions to their environment related challenges. You will play a key role in leading project teams and managing successful delivery with our clients, developing and enhancing internal and external relationships while maintaining a focus on business development opportunities. This role will provide an excellent opportunity for you to lead and coordinate a range of projects extending from high profile, technically complex major infrastructure, in both urban and regional contexts, to strategically important asset improvements across a full suite of sectors including: Transport (public transport, active transport (cycleways), road, heavy/light rail, marine) Renewable energy (solar, wind, biofuels, battery) Water utilities Power Defence Social infrastructure Urban renewal, placemaking and activation precincts Mining Oil and gas and industry AECOM provides a great place to work where we place a high priority on a fun and engaging work environment offering career development and mentoring as well as social and wellbeing opportunities. You will be working with driven professionals who are passionate, smart, creative, curious and quirky but proud to be part of a company that is dedicated to delivering a better world Minimum Requirements You will have strong environmental impact assessment experience across a number of market sectors and a good industry reputation. You will need to utilise your project management/coordination skills, commercial acumen and emotional intelligence to develop and maintain positive peer and client relationships, and effectively manage resources, timelines, quality and budgets. You will need to be a strong team player, influencer, and most importantly, a real collaborator. You will need to utilise your open communication and proven technical knowledge while maintaining a strong client focus. Preferred Qualifications A bachelor's degree in an appropriate discipline such as environmental science, environmental planning, town planning and/or environmental engineering. What We Offer When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

Read More
Work type
Full-Time
Keyword Match
... strategic advisory services for all phases of our clients' infrastructure projects from strategic ... lead and coordinate a range of projects extending from high profile, technically complex major infrastructure, in ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Transfer Agency Oversight Manager

Citi Australia

THE ROLE This position is in the Transfer Agency operations unit of the Global Funds Services division. It is a fantastic opportunity for the individual who has experience in the funds industry, and is looking for an opportunity to advance in a fast growing dynamic organization. This is a managerial role is an ideal position for a candidate with strong transfer agency operations and management experience to excel in their career in the fund services and fund administration space, particularly in relation to client servicing, back office support and the oversight of outsourced functions. The role reports to the Senior Manager of the AU/NZ Transfer Agency Operations and involves day-to-day client servicing, BAU management and oversight responsibility for the transfer agency operations in Australia. The role will also present opportunities for involvement in departmental and inter departmental initiatives which are outside the daily tasks performed by the team. The role will provide opportunity to the candidate to participate in cross functional initiatives, and being part of the overall management team within TA and across Funds Operations. The candidate will be responsible for handling daily BAU activities, including client and vendor servicing. The candidate will work closely with colleagues in other teams within the transfer agency unit as well as units in other Citi locations performing offshored activities. KEY ACCOUNTABILITIES 1. People Management: Manage the daily responsibilities of the team and build an effective working relationship with and between the team members and to guide them in their tasks. 2. Control Environment: Identify issues or inefficiencies within the team and to build a strong, controlled working environment, concentrating on error prevention and mitigation. 3. Relationship and Network Building: Building relationships with transfer agency outsourced vendors and other locations that perform tasks on behalf of the transfer agency unit, with the clients and other business partners both internally and externally. You will act as the transfer agency's single point of contact for the vendor and sites performing transfer agency responsibilities on behalf of Citi's clients, and you will require strong skill sets and experience in respect of: Acting as key relationship and escalation point for the vendors/other Citi locations across all TA functions, taking end-to-end responsibility for the transfer agency relationship. Manage change with these business partners to ensure a controlled change environment Engage in proactive added-value communication with vendors and other Citi locations, and conduct briefings within the transfer agency unit to build awareness across the teams. Understand the requirements of oversight and control of 3rd party outsourced functions and the importance of adhering to regulatory obligations. KEY COMPETENCIES / SKILLS Delivery of high quality service to internal and external customers Manage the delivery of tasks in a timely, accurately and in a controlled environment, ensuring priority items are identified and dealt with in a prompt manner. Liaise effectively with other parties, both internally and externally and communicate in a professional manner at all times. Represent the TA in a competent and professional manner with external vendors and clients. Represent the TA in the regular service calls with external vendors and outsource business partners Display effective delegation skills, focusing on developing individuals within your team. Co-ordinate and maintain a calendar of tasks for the team, ensuring the team meets the deadlines agreed. Co-ordinate or act as TA representative on larger projects. Become actively involved in the development of the business by involvement in initiatives such as new business take on Implement effective risk awareness within the team, ensuring each member of the team adheres to all documented controls Ability to build a strong and trusted working relationship with internal and external partners and stakeholders. KNOWLEDGE AND EXPERIENCE Client & fund distributor on-boarding, AML/KYC documentation & administration, and data maintenance Investor on-boarding, AML/KYC documentation & administration, and data maintenance Transaction processing & investor servicing Cash & trade settlement processing Corporate action processing Reporting of shareholder trade activity to the fund accountant and fund custodian Bank account reconciliation Foreign exchange dealing & execution Periodic client & investor reporting Review of fund prospectuses, operating memorandums and key fund documentation Fund launches and implementation Client conversions Client change request management Client & vendor management Oversight and control management for domestic and outsourced functions Managing client due diligence visits & review meetings Awareness of regulatory and industry change and how it impacts the business Full trade cycling including other functions performed within TA, as well as the responsibilities of the Administrator and Custodian Strong regulatory background and understanding of local regulatory obligations and requirements. ------------------------------------------------- Job Family Group: Operations - Transaction Services ------------------------------------------------- Job Family: Transaction Capture Services ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Read More
Work type
Full-Time
Keyword Match
... Agency Operations and involves day-to-day client servicing, BAU management and oversight responsibility for the ... SKILLS Delivery of high quality service to internal and external customers Manage the delivery of ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Domestic Assistant - Western Sydney

Claro Aged Care and Disability Services

A career in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking a Domestic Assistant to join our experienced and down to earth team in Blacktown, Paramatta and Wentworthville. Each day will look a little different, but your key responsibilities will likely include: Providing aid and support in common daily activities around the home Providing aid and support with hygiene and personal care Assistance, support, and chaperoning activities outside the home environment which may include transportation of your client Assistance with meal preparation Working collaboratively with other support staff Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We're looking for caring, people focused individuals who will brighten our client's days and make a positive impact on their lives. To do well in this role, you will/may have: A Certificate III (or higher) in Disability Care, Home & Community Care, Aged Care or Individual Support and/or Knowledge and skills gained through some experience in a similar role or placement A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! recruitment@claro.com.au Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

Read More
Work type
Part Time
Keyword Match
... Australians across our community and enable people to shine! From our clients to our own teams, people are at ... as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Support Worker - Wetherill Park

Claro Aged Care and Disability Services

A career in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! Each day may be different, but your core responsibilities will likely include: Providing aid and support in common daily activities around the home Providing aid and support with hygiene and personal care Assistance, support, and chaperoning activities outside the home environment which may include transportation of your client Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We're looking for caring, people focused individuals who will brighten our client's days and make a positive impact on their lives. To do well in this role, you would be greatly benefitted from working with clients with a range of physical and intellectual diavbilities. You will also have; Minimum Cert III in Individual Support (Disability/Aged Care) or 12 months professional experience Drivers License and Own Vehicle First Aid and CPR Certificates Police Check and Working with Children's Check A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! recruitment@claro.com.au

Read More
Work type
Part Time
Keyword Match
... Australians across our community and enable people to shine! From our clients to our own teams, people are at ... as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Domestic Assistant - Northern Beaches

Claro Aged Care and Disability Services

A career in care and support The demand for quality in-home and community care is rapidly growing, and our teams are growing to meet it! We're now seeking a Domestic Assistant in the Disability Support sector. We have 20 hours a week available with shifts from Monday to Friday, hours from 9 am to 5 pm . Each day may be different, but your core responsibilities will likely include: Providing aid and support in common daily activities around the home Providing aid and support with hygiene and personal care Assistance, support, and chaperoning activities outside the home environment which may include transportation of your client Assistance with meal preparation Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community. What you'll bring We're looking for caring, people focused individuals who will brighten our client's days and make a positive impact on their lives. To do well in this role, you will/may have: A Certificate III (or higher) in Disability Care, Home & Community Care, Aged Care or Individual Support and/or knowledge and skills gained through some experience in a similar role or placement Current First aid and CPR qualification National Police Records Check Current drivers license and availability of a registered vehicle with comprehensive insurance A career with Claro Whether you're currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us. Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine! From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you. Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future. A career you can choose If you're passionate about care and making a difference in people's lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we'd love to hear from you. Apply directly or get in touch today! recruitment@claro.com.au Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability. If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

Read More
Work type
Part Time
Keyword Match
... Australians across our community and enable people to shine! From our clients to our own teams, people are at ... as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Client Experience Team Leader

Macquarie Group

Act as the voice of Macquarie and help lead our team who are providing the first point of contact for client queries and providing solutions to make a better customer experience. As a Team Leader you will be responsible for the productivity, effectiveness, and continuous improvement of your team by providing ongoing development, coaching and direction to your team members to meet objectives and SLA's. You will take ownership of regular performance activities, cascade key messages throughout your team to ensure a knowledgeable workforce as well as managing client escalations to ensure customer experience is premium. Other responsibilities include actively managing call queues to ensure same day service, completing call and quality monitoring, and ensuring all regulatory requirements are observed. To be successful in this role, you will be a leader with experience working in Banking and Financial Services, specially within Personal Banking. Ultimately you are a people leader; someone who can comfortably provide the support, advice, and development to a team of hard-working individuals to create an environment that works effectively. You will join us with a mixture of team management skills, professional communication, strong attention to detail and the passion to lead and develop a team. In return, we will enable you to develop your skills, as well as providing a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Part Time
Keyword Match
... customer experience is premium. Other responsibilities include actively managing call queues to ensure same day service ... for our people, clients, shareholders and communities. From day one, you'll be encouraged to be ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Sydney

Remediation Consultant File Assessor

MLC

About the Role The Remediation Consultant is responsible for the end to end management and closure of client file assessment cases, ensuring high quality, appropriate and timely completion of file assessment outcomes activities. This role will play an important part in identifying clients that require remediation through critical analysis of documents to determine if an error has occurred. Your key responsibilities will also include: Identify incorrect implementation of reinvestment instructions by file reviews in line with the file assessment methodology Managing a high volume of activity and varied/complex scenarios in accordance with documented rectification processes and methodologies Analyse client files or data in Relativity, Xplan or Product Systems to assess the implementation of the advice provided to determine where if remediation is required Apply the correct processes, including risk management policies, to ensure consistent processes and outcomes that align with our File Assessment Methodology and guiding principles Undertake quality review checks of other team member's work and/or assurance across other remediation functions Liaise and form relationships with key support departments within the organisation to assist us in the delivery of timely service About You Key skills and experiences required will include; Experience in the Financial Planning, Remediation or Compliance sector Proven track record as a Delivery professional in a high-complexity/high-risk business setting An understanding of the regulatory and legislative prescriptions that govern conduct, advice, trustee and wealth products from a remediation perspective Advanced knowledge and proven experience with financial planning software (Xplan) Strong understanding of advice compliance requirements or remediation assessment processes Strong attention to detail, problem solving and critical thinking skills Ability to act and lead in a fast-paced, high-impact environment where ambiguity and uncertainty is the norm. About Us At MLC Wealth, we believe success comes from our people. We're committed to supporting our people as you help us build a business and culture that affects positive change for our clients - and for the community too. If you're ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here . To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Read More
Work type
Full-Time
Keyword Match
... us in the delivery of timely service About You Key skills and experiences ... ready for the next step, apply today ! The Benefits From education and volunteer leave to learning benefits and banking discounts, ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Director, Business Lending Product

Macquarie Group

Join us as Director, Business Lending Product in our Banking and Financial Services Product Team. Reporting to the Head of Lending Products, you will play a key role in the design and delivery of innovative product initiatives and product-led growth campaigns. As a leader in a high performing team of experienced Product Managers you will be given the autonomy and support to identify and implement opportunities to achieve Macquarie's business lending growth aspirations. Working directly with key senior stakeholders in Macquarie's Business Bank, including frontline sales, operations, risk, data, governance, compliance, risk, marketing and legal, you will play an integral part in leading the development and delivery of lending product growth outcomes for the division. This critical role represents an exciting opportunity for a talented individual to join one of Australia's leading organisations. To be successful in this role you will have proven product management or broader lending experience gained within the financial services sector. About Banking and Financial Services Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... business banking and vehicle finance products and services to retail clients, advisers, brokers and ... outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Systems Engineering Technician

Boeing

About us Boeing Defence Australia (BDA) is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth. The opportunity As one of the country's leading and preferred defence partners, BDA develops and sustains leading edge technologies for some of Australia's largest and most complex defence projects. Recently identified as one of the top 20 places to work in Australia by Randstad, BDA is undergoing significant growth and is looking for a passionate Systems Engineering Technician to join our team. We are seeking professionals interested in working collaboratively across an interdisciplinary and multinational team on cutting edge systems, and developing exciting new technologies, to support and grow Australia's defence capability. We are seeking a talented Systems Engineering Technician to work as a part of the Tactical Data Link Test and Evaluation Services (TDL TES) contract. The contract provides software certification services of TDL systems including engineering analysis, test and certification, reporting to the Joint Capabilities Group. You will support a range of platforms across the ADF, conducting software testing in both a laboratory environment and in the field with operational assets. The role is based in Brisbane with domestic travel as required. Responsibilities Lead and provide oversight to the development of diverse engineering solutions for complex technical problems, throughout the full engineering lifecycle, from requirements definition, through integration, verification, validation and certification of TDL platforms. Develop experience with emerging TDL capabilities and their introduction into existing systems to meet future ADF interoperability requirements and in support of future projects. Provide input to the planning and conduct of tasking to achieve the required outcomes. Validate communication messages to meet standards for TDL network interoperability. Experience/Qualifications Prior experience in a relevant technical discipline. Ability to write and execute detailed test procedures in accordance with a Test Plan. Ability to evaluate and analyse test data in accordance with an Evaluation Plan. Experience with software testing in a software environment is highly regarded. Experience in Data Communication and/or Tactical Data Links is highly regarded as well as familiarity with Australian Defence Force platforms. Applicants must be Australian Citizens to meet Defence security requirements, and have the ability to obtain and maintain a NV-1 security clearance. Culture At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply. Benefits Flexible working options Salary packaging Study assistance Employee Incentive Program Global opportunities How to apply If you would like to see your career take off click Apply now.

Read More
Work type
Full-Time
Keyword Match
... and Evaluation Services (TDL TES) contract. The contract provides software certification services of TDL ... innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Project Coordinator

Macquarie Group

As an experienced Project Coordinator, this is an excellent opportunity for you to join our Projects & Change team, within the Financial Management Group. We are curious, generous and bold in delivering projects that support the efficient and effective operation of Macquarie Group as a whole. What impact will you have? As the Project Coordinator within the Liquidity Future State Design team, you will join a high performing project team, reporting to the Project Manager, and working closely with subject matter experts, Business Analysts and Initiative Owners. Whilst this project will be your day-to-day focus, you will also be apart of the broader Projects & Change team within our Financial Management Group, responsible for supporting all transformation initiatives. With exceptional attention to detail, this all-encompassing role will see you managing the cost control of initiative budgets, assisting with the preparation of governance documents, capturing minutes and actions from meetings, internal reporting assurance and providing ad-hoc assistance where required. You will enjoy working in a fast-paced team environment and be comfortable working with changing priorities. You will also possess excellent written and oral communication skills - being able to both interpret and convey information in a clear, concise way. There will be opportunities in the role to partake in project-specific stretch activities which allow you to engage more deeply with the strategic initiatives and demonstrate development. What skills will you use? As the Project Coordinator within the Liquidity Future State Design team, you will be solely responsible for managing the day-to-day coordination of the project and project governance. As such, you will ideally have prior experience as a project coordinator in the Banking sector and will have proven experience in effectively prioritising tasks. Your key duties and responsibilities will include: preparation of governance packs for relevant governance committees (Steering committees, Advisory committees, working groups) preparation of Programme level updates (combining status from individual initiative updates) capturing minutes and actions from meetings, ensuring documentation is recorded in the internal project reporting system internal project reporting system assurance - review of Status, Actions, Risks, Assumptions, Project Schedule management & tracking of project financials - including variance investigation - and cost centre management/allocations new Starter Onboarding (adding to CCs, Distribution Lists, Meetings etc.) maintaining project SharePoint sites, including filing of relevant initiative documents. About the Financial Management Group The Financial Management Group provides financial, tax and treasury services to all areas of Macquarie. The group is focused on providing strategic analysis and advice to Macquarie's businesses and senior management, managing Macquarie's funding, liquidity and capital position, ensuring Macquarie continues to meet regulatory and compliance obligations and managing Macquarie's corporate affairs. Our commitment to Diversity and Inclusion The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways. We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Read More
Work type
Full-Time
Keyword Match
... Management Group provides financial, tax and treasury services to all areas of Macquarie. The group ... outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Sydney

Complaints Management Analyst

Citi Australia

The Complaints Management Anlst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Responsibilities: Respond and resolve the disputes in a timely and fair manner and create excellent customer relationships during the process and beyond. Provide our customers with a contact point to a skilled, knowledgeable case officer who has the authority and delegation to act on behalf of the customers. Responsible for the acceptance, investigation, and timely resolution of complex complaints received. Ensure all telephone calls/emails and correspondence received are answered or responded to in a timely manner and all customer contact is recorded in the appropriate systems. Ensure all departmental service level agreements are met. Work effectively with the relevant business units to obtain required account information for the resolution of a case within agreed Service Level Agreement time frames. Responsible for identifying, analyzing and reporting on possibly serious systemic issues. Undertake process improvement related projects which are focused towards providing a seamless customer experience. Identify and report possible preventable complaints and ensure appropriate coaching is provided, Develop empathy and rapport with customers and set and meet customer expectations during the resolution of problems and complaints and promote Citi Brand and Values in all interactions. Actively participate in mediation and conciliation of the complaint cases. Manage and minimize potential escalation of complaints to the media avoiding litigation. Participate in improvement initiatives and make pro-active constructive improvement recommendations. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 0-2 years relevant experience Knowledge of external dispute resolution schemes. Demonstrated customer orientation along with customer advocacy skills and ability to problem solve. Excellent time management, business writing and communication skills. Attention to detail. Proven ability to negotiate with others. Ability to develop and deepen stakeholder relationships. Ability to make independent, impartial and fair decisions in dispute matters. Ability to self manage. Proven mediation skills and the ability to stay calm and constructive under pressure. Education: Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------- Job Family Group: Marketing ------------------------------------------------- Job Family: Customer Experience ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Read More
Work type
Full-Time
Keyword Match
... the business through the quality of the tasks/services provided. Impact of the job holder is restricted ... and all customer contact is recorded in the appropriate systems. Ensure all departmental service level agreements ...
4 weeks ago Details and apply
4 weeks ago Details and Apply
NSW > Newcastle & Hunter

Experienced Project Management Specialist

Boeing

About us Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth. The opportunity As an experienced project management specialist you will represent Boeing in the Air Battlespace Management (ABM) Enterprise's Joint Support Team (JST). The Wakulda JST Lead role is responsible for co-ordinating the planning and scheduling of key activities and operations across the ABM Enterprise's four mission systems and is located at RAAF Base Williamtown, NSW. The Wakulda System is a world-leading Air Defence C2 System. It is a network-centric ground-based air surveillance and control system, which supports C4ISR capabilities to conduct surveillance and air battlespace management missions. Boeing is responsible for delivering spiral upgrades over the next five years in a fast paced, agile and responsive development and sustainment environment, while maximizing mission availability for the Australian Defence Force. Come and join one of the most innovative programs in BDA, pushing the boundaries on the art of the possible as we transform Australia's leading air battlespace management system. This role offers an exciting opportunity to work collaboratively with the customer and other industry partners to deliver and sustain Australia's critical Air Battlespace Management capabilities. The Joint Support Team Lead role is at the front line of enterprise support and essential to ensuring maximum mission availability and supportability for the ABM Enterprise. Responsibilities Program surveillance, statusing and coordination of the CAF14 program Lead for annual CAF14 Financial Plan Development, System Development Master Plan consolidation and Mid-Year Review submissions Management of the CAF14 Master Task List ABM Enterprise task coordination and prioritisation Lead the planning function of the JST Develop and deliver the ABM Integrated Master Schedule Support Program Governance Customer interface and stakeholder engagement and coordination This role is a member of the Wakulda Program Leadership Team and is expected to contribute actively to the tone, strategy, leadership and direction for the program; including risk, issue and opportunity management and continuous improvement. Experience/Qualifications 6 years' experience and demonstrated skills in managing projects to successful and timely completion, preferably within the Defence environment. Formal tertiary qualifications in a STEM, Business or Management field (project management experience may be substituted for tertiary education at the rate of no less than one year of experience for one year of education) Demonstrated leadership qualities and ability to exert influence at multiple organisational levels Demonstrated ability to work independently, effectively managing competing priorities and working to deadlines High level communication and negotiation skills that facilitate interaction between the Project staff and key internal and external customer groups Demonstrated experience in building successful relationships with a broad range of stakeholders Applicants must be Australian Citizens to meet defence security requirements. Culture We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply. Benefits Flexible working options Study assistance Salary packaging Employee Incentive Program Global opportunities How to apply View the full Position Description and apply now.

Read More
Work type
Full-Time
Keyword Match
... opportunity to work collaboratively with the customer and other industry partners to deliver and ... Integrated Master Schedule Support Program Governance Customer interface and stakeholder engagement and coordination ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Product Manager

Citi Australia

The Product Manager will be responsible for driving product changes and development for the Wealth Management Product set. This delivery includes being involved in project management, change management, the gathering of requirements, confirmation of the scope, user story participation, testing, implementation tasks, update of any reference materials and business readiness. You will be part of a team that provides strategy and execution to the largest alternative product client base in the country. They will achieve this by working with key stakeholders across the business (including distribution, marketing, surveillance legal & compliance) to develop a detailed product roadmap, ensure product obligations are met, customers are satisfied, gain buy-in to execute on the roadmap and manage the change process through to the end client. The Wealth Management Product Manager will also be an enabler and driver of the business's evolution to digital, continuously seeking opportunities to enhance the client experience through digitizing our Wealth Management proposition. Accountabilities: Being the customer advocate for product projects affecting Wealth Management Executes on the strategic goals and initiatives for Wealth Management by project managing change and improvements to process for sales and service which will result in better customer and relationship manager experience Responsible for identifying opportunities (technical/digital and non-technical) for process improvement across the Wealth Management and deliver these as needed Be involved in group wide projects and management of these for Wealth Management inclusive of scoping out requirements (user stories), testing, update security entitlements, update of reference materials, training, business readiness activities and implementation activities Manage or work on projects to deliver new products, processes, tools, etc. in the Retail Bank with a focus on digitalisation of processes Ensure staff within the relevant Retail Bank areas are engaged as needed to deliver on projects and initiatives, e.g. to assist in defining of requirement, participation is user story sessions, to assist with the testing of changes, etc. Manage internal and external stakeholder's to ensure initiatives originated within our outside of the Retail Bank are delivered in a timely manner and the team is actively engaged Review and update of reference materials such as processes, procedures and user manual as a result of changed or new initiatives Ensure business procedures are carried out consistent with the product obligations Assess investment product ideas in light of Citibank's client base and distribution capability Ensure product offerings and processes comply with regulation/ legislation as well as internal policy Own, maintain and update Product Programs for new and existing products. Drive a 'digital-first' mindset to digitise where possible and build scale Work with Segments, Marketing & Distribution to ensure the product proposition supports customer segmentation strategies and is achieving the desired customer satisfaction outcomes (with NPS as our 'true north') Key Requirements: Degree qualified, with preference for Finance, Business and/ Engineering RG146 qualified (CFA or additional qualifications preferred but not essential) 5+ years experience with demonstrated excellent understanding of investment products Good project management skills- previous track record in the management and delivery of multiple projects Ability to multi-task and demonstrate agility when faced with conflicting priorities when assessing change and prioritisation Strong Excel and Powerpoint skills Highly motivated and results driven High level of interpersonal, problem solving and influencing skills with the ability to communicate technical or complex concepts to a broader audience Experience working in an investment sales/distribution environment Good understanding of industry legislative and compliance regime Customer focused Understanding of digital wealth management ------------------------------------------------- Job Family Group: Product Management and Development ------------------------------------------------- Job Family: Product Management ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Read More
Work type
Full-Time
Keyword Match
... a detailed product roadmap, ensure product obligations are met, customers are satisfied, gain buy-in to execute on the ... process for sales and service which will result in better customer and relationship manager ...
1 month ago Details and apply
1 month ago Details and Apply
NSW > Sydney

GSO - Kogarah

Estia Health

. GSO - Kogarah At Estia Health, we're proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. Join Estia Health and support our residents with continuing to live the life they love. We will support, nurture and develop your career in the growing aged care industry. About the role Our Estia Health Kogarah home is looking for a General Service Officer (GSO) to join the team on a Part Time or Casual basis. The GSO will work across three areas in our home, kitchen, cleaning and laundry - we are looking for a candidate who has flexibility to work across a range of shifts and days. At Estia Health, all of our team members play a pivotal role in providing our residents with a great experience whilst living in our homes. As a GSO at Estia Health, you will support our home through providing clean clothing and laundry items for our residents as well as maintaining a safe, clean and home-like living environment for our residents. The GSO will also contribute to providing our residents with a memorable dining experience. About you To be considered for this role, you must be available to work across a range of shifts including day, afternoon and weekend shifts. In addition, you will be a passionate individual and will have the utmost respect, empathy and passion for Aged Care. You will also have: Certificate II or III in Laundry Operations and/or Certificate II or II in Cleaning (highly regarded) Experience in laundry processing practices and cleaning in a residential Aged Care facility or similar (essential) Experienced working in an aged care environment Knowledge and experience in safe chemical handling A commitment to adhering to Work, Health and Safety practices The right to work in Australia What we will do for you At Estia Health, we love to see our team members grow with us. We encourage you to develop your skill and capability and have a range of structured clinical and professional development programs to help you grow your career. Join us! If you are interested in this position and would like to know more, please contact Estia Health Kogarah directly by emailing Kogarah @estiahealth.com.au or calling on 02 9053 1800. To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page! https://www.linkedin.com/company/3252110/ Part Time/Casual positions - enjoy flexibility!, Great environment and team culture, Prime location close to Kogarah's town centre

Read More
Work type
Part Time
Keyword Match
... industry. About the role Our Estia Health Kogarah home is looking for a General Service Officer (GSO) to join the team on ... well as maintaining a safe, clean and home-like living environment for our residents. The GSO ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

Data Scientist

Lion

We are currently recruiting a new role to join our Advanced Analytics team as Data Scientist as part of our newly created Growth Hub. This role reports directly into the Advanced Analytics Program Manager and is available on a permanent basis in our York St office. This role is specifically involved in developing, deploying and advancing novel Customer & Consumer Analytics and involves working closely with the broader Advanced Analytics team to achieve these results. You will be responsible for advancing Lion's Customer & Consumer Analytics capability by the development and deployment of new models and decision support processes, and by maintaining the models and decisions support via 'AA's best practice' support and service model. You will collaborate with the AA team to ensure resulting capability leverages synergies and aligns with broader asset vision and work with SMEs and stakeholders in the broader business to ensure works are relevant and impactful in market. To excel in this role the ability to develop 'best practice' data backed models and decision support processes is required, along with the capability to manage multiple priorities and gain alignment with key stakeholders. Experience leading process improvement is also highly beneficial, with the ability generate insights and implement to improve business performance. Empower yourself to achieve - start a conversation with us today!

Read More
Work type
Full-Time
Keyword Match
... involved in developing, deploying and advancing novel Customer & Consumer Analytics and involves working closely with ... support via 'AA's best practice' support and service model. You will collaborate with the AA team to ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Corporate Compliance Officer

Allianz

Allianz is the home for Compliance Professionals who dare to challenge business as usual as we uplift Compliance maturity enterprise wide. Are you looking for more different instead of more of the same? Reporting into the Senior Manager Compliance, you will be responsible for supporting in the development and maintenance of an effective and efficient compliance program through the conduct and implementation of specific project initiatives. You'll be heavily involved in designing assurance activity that is appropriate, accurate and complete in regard to relevant laws, regulations, codes and organisational standards. You'll be responsible for: Engaging senior business unit stakeholders in developing and executing planned assurance. Supporting the Line 1 Risk & Compliance community in managing incidents and provide practical compliance advice to business units in regards to incident management. Improving visibility and compliance culture within Allianz through participation in Divisional meetings, information updates and Operational Compliance Plan reviews. Promptly escalating compliance incidents and breaches identified through assurance activity, and referring incidents that may result in operational loss to Risk. Participating in annual compliance risk assessment, scoping and planning including reviewing relevant policies on an annual basis and reflect legislative and organisational standards. Important to your success: Minimum 5 years risk, compliance or audit experience within General Insurance Strong verbal and written communication skills including demonstrated ability to independently manage and influence internal and external relationships Understanding and knowledge of operational compliance process and controls Experience and interest in leading collaborative working groups Tertiary qualification is highly desired (Legal, Accounting or Commerce will be viewed favourably) What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Enjoy a high-trust culture that empowers you to use your skills and abilities to achieve a meaningful impact Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes Encouraged to get involved with our network groups - Women of Allianz and Allianz Pride About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. When you join Allianz, you'll become part of a strong global insurer, helping to protect over 3 million Australians. We foster an environment of personal growth, so you feel safe to try, share, fail, learn and grow. We value diverse thinking where your ideas and innovative mindset are welcomed and encouraged. As a member of the Allianz family, you'll be supported to reach your full potential to grow an enriching career. Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers

Read More
Work type
Full-Time
Keyword Match
... What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an ... of Allianz and Allianz Pride About us Allianz is the home for those who dare - a supportive place where you can ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Newcastle & Hunter

Ground System Hardware - Training & Operational Systems Capability Lead

Boeing

The Opportunity In your role as the Ground Systems Hardware - Training and Operational Systems Capability Lead you'll lead a dynamic team of engineering professionals and play a crucial role in the delivery of hardware engineering design services in both training and operational environments across multiple locations. You will be responsible for understanding our customer's evolving business needs and then help us support a range of training and operational systems and contribute to the development of updates and installations of new systems. This role will be based in Williamtown or Brisbane. The Ideal Candidate We are looking for someone who has demonstrated experience in leading and inspiring engineering/technical teams, a creative thinker who looks for innovative solutions, and someone who enjoys collaborating with key stakeholders. Even if you are not sure whether you are qualified we would still encourage you to put in an application - we like to think outside the box about all our appointments. Creative thinking . This role calls for innovative and creative thinking. You will need to have the ability to manage, liaise, and work effectively with multiple project teams to facilitate development of effective training solutions for new and existing customers. Leadership and learning . Leadership skills are critical to the success of this role. You must be skilled at managing your direct reports while fostering an open, inclusive, and innovative team culture. You will need to be someone confident in highlighting problems, seeing them as learning opportunities that create the opportunity to generate alternatives for improved future results. Technical pre-requisites. As a leader of a team of technicians and support staff you will have a broad understanding of maintenance activities, production support and installation and commissioning of complex systems. Collaboration . We need someone who understands that there is greater power and resilience in a collaborative and co-creation environment to build cross-project cooperation and is willing to go for a wander or pick up the phone to establish and maintain key relationships. Management and strategy . We need you to help us support our existing customer base and install and modify new systems, and to do that you'll need to manage a geographically dispersed team and navigate a matrix organisation. You'll contribute to developing strategy and drive continual improvement in the effectiveness of business processes and tools. Security Clearance : You will be required to undergo a security clearance process. As a result you must be an Australian Citizen to meet Defence security requirements. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website . About us As one of the country's leading Defence partners, Boeing Defence Australia (BDA) develops and sustains leading edge technologies for some of Australia's largest and most complex Defence projects. BDA is also part of the global Boeing aerospace network, joining us is a chance to make a difference in the world. You'll work with diverse teams that are united in purpose, pushing the boundaries of imagination and excellence to create a better future. We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth. Benefits of working with Boeing As well as a chance to match your experience to an exciting and purposeful industry, BDA offers employees a supportive and safe working environment along with numerous benefits, including: Truly unique work opportunities to sustain the present and create the future; A diverse and inclusive work environment where you are encouraged to bring your unique brand; Flexible working options, study leave, reserve service leave, salary packaging and an employee incentive program; Commitment to your personal growth, with world class leadership and development training; Global career opportunities throughout The Boeing Company.

Read More
Work type
Full-Time
Keyword Match
... services in both training and operational environments across multiple locations. You will be responsible for understanding our customer's ... you to help us support our existing customer base and install and modify new ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Credit Card Portfolio Proactive Retention Marketing Manager - Fixed Term Contract

Citi Australia

The Credit Card Portfolio Management team is responsible for customer engagement and retention across all Citi credit card portfolios in Australia. The team is tasked with launching numerous marketing and engagement activities to support this goal. This Product Perf Mgmt. Sr. Analyst role within the Portfolio management is focused on supporting proactive customer retention activities across all portfolios. We are looking for customer focused, analytical and driven individuals to spearhead our efforts in this space. Responsibilities: Develop marketing strategies and campaigns to identify and proactively retain customers at risk of attrition. Collaborate with Decision Management, Product Management and Credit Risk to ensure that strategies and campaigns achieve targets relating to card performance including EBIT, ANR, spend, line assignment, utilization, NCL and revolve rate. Develop customer communication strategies and assets to help improve the performance of the strategies being developed. Work closely with external stakeholders such as mail houses and creative agencies (onshore and offshore) to develop, brief and execute marketing campaigns. Manage the end to end set up and execution of proactive retention campaigns across multiple channels (online, digital, eDM and Inbound/Outbound Telemarketing) for Citi and Partner portfolios (Virgin Money, Coles, Suncorp, BOQ, Card Services, Qantas, Kogan and PayPal). Successfully manage external relations including Advertising Agency, Mail House and internal relations including Product Management, Decision Management, Risk, Credit Ops, CitiPhone, Telesales, Customer Experience, Digital, Technology and Core Ops to ensure efficient management of proactive retention and account closure process. Work with the Partnerships team to ensure the objectives of Citibank and Partnerships are aligned and met. Work with Decision Management to develop campaign level reporting and ensure the delivery of post campaign reviews and monthly results tracking for each campaign across channels and circulation of results to relevant stakeholders. Conduct research to improve the account retention rate and translate those findings into actionable insights. Be aware of and confirm to all the regulatory requirements that govern marketing of financial offers. Qualifications: 3-5 Years Portfolio or Product management experience preferably in the finance industry Strong analytical and numerical skills Strong Project Management & Time management skills Strong skills in Excel and PowerPoint Digital channel marketing experience a plus Strong interpersonal skills Education: Bachelor's/University degree or equivalent experience ------------------------------------------------- Job Family Group: Product Management and Development ------------------------------------------------- Job Family: Product Performance Management ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Read More
Work type
Full-Time
Keyword Match
... utilization, NCL and revolve rate. Develop customer communication strategies and assets to help improve the ... Virgin Money, Coles, Suncorp, BOQ, Card Services, Qantas, Kogan and PayPal). Successfully manage ...
1 week ago Details and apply
1 week ago Details and Apply
NSW > Illawarra & South Coast

YPP Lead - Nowra

Australian Red Cross

Permanent position Full time hours Nowra, NSW location Aboriginal and Torres Straight Island peoples are encouraged to apply About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The YPP Lead in Nowra is responsible for the operational management of the Nowra site including supervising case management and practice, and ensuring the delivery of a quality, client focused service for young parents and their children. The Lead will support case managers, the Child Development and Volunteer Co-ordinator and Family Educator to work with young parents with complex needs, and carry a small caseload. They will work with the Outreach Team Leader to support a holistic approach to program management and development. Responsibilities include case allocation, case reviews, responding to critical incidents including reporting and staff debriefing, staff supervision, case escalation and direct advocacy. What you will bring Clinical/case management experience and experience in using strengths based, youth friendly, culturally appropriate and early intervention approaches to work effectively and creatively with families with complex needs and behaviours Demonstrated knowledge of evidence based practice in supporting child and adolescent development, and best practice in effective parenting and child protection interventions Demonstrated program management and implementation skills Experience managing, supporting and developing staff and volunteers Demonstrated ability to ensure and develop culturally safe support for Aboriginal and Torres Strait Islander peoples Ability to manage complex and sensitive case issues, and commitment to confidentiality and capacity to maintain strong professional boundaries Flexible approach to work hours to ensure client and program needs are met A current Working with Children Check and Australian Driver's Licence is mandatory for this role. A current First Aid qualification is also required for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Kate Houlahan on 0447 614 335. Position description: YPP Lead - Nowra.pdf Applications for this position will close at 11:55pm on 11 November 2020.

Read More
Work type
Full-Time
Keyword Match
... the delivery of a quality, client focused service for young parents and their children. The Lead ... generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars ...
5 months ago Details and apply
5 months ago Details and Apply
NSW > NSW North Coast

Project Officer - Recovery

Australian Red Cross

Australian Red Cross considers that being Aboriginal or Torres Strait Islander is a genuine occupational qualification of this role under s 14 of the Anti-Discrimination Act 1977 (NSW). Maximum term position - 12 months contract Part time - 3 days per week Coffs Harbour & Northern River, NSW locations About us Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role Reporting to the Preparedness and Recovery Coordinator, this role will work to build Red Cross's capacity and capability to deliver community-led recovery programming with Aboriginal and Torres Strait communities impacted by drought and bushfires. The Project Officer will work within a wider community recovery team, which includes volunteers to implement sustainable and effective community recovery initiatives. The Project Officer will work with the Coordinator to increase community capacity in preparedness, recovery and drought and in a changing climate. What you will bring As an Aboriginal and/or Torres Strait Islander person, demonstrate a level of knowledge and understanding of Aboriginal and Torres Strait Islander cultures, community and country Ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander communities, including the requirement for genuine and transparent consultation and negotiation Basic administrative, organisational and time management skills Events management experience highly regarded Have an understanding of community development A current Working with Children Check and Australian Drivers licence is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Julie Perkins on 0404 647 684. Position description: Project Officer - Recovery.pdf Applications for this role will close at 11:55pm on Friday 9th April 2021.

Read More
Work type
Part Time
Keyword Match
... vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Audit Manager

Allianz

Allianz is the home for Audit Managers who dare to have the skills and opinions. Are you looking for more different instead of more of the same? Reporting into the Head of Audit - Insurance the primary purpose of this role is to help create a leading internal audit and trusted advisory team through the delivery of internal audits. The Audit Manager will execute the timely delivery of audits providing assurance, insights and credible challenge to the business, helping to protect and maintain the business within the Board's risk appetite. As a member of the Allianz Australia Internal Audit Team, this role will also help to provide assurance, insights and credible challenge to the Allianz Retire+ start-up, covering both its new and legacy business. You'll be responsible for: Leading and executing high quality audit engagements (e.g. planning, scoping, fieldwork, reporting and follow up) and ensuring compliance with the international standards of the Institute of Internal Auditors and with Allianz policies and procedures. Partnering with other internal auditors and business stakeholders to execute internal audits and understand data sources and business challenges to design creative approaches to identify, evaluate and communicate risk and opportunities to drive results. Preparing high quality, value adding, internal audit reports that are accurate and succinct with issues clearly articulated. This includes identification of root causes, where possible and thematic issues and the presentation of findings to senior management and the Chief Audit Executive. Accountability for the follow up of audit issues to ensure management agreed actions are completed in a timely manner. Important to your success: Significant experience working in Audit within a complex matrix driven General Insurance or Banking environment Structured problem solving skills and creative and courageous in suggesting and contributing to continuous improvement Experience in building and maintaining internal and external relationships Relevant tertiary qualifications in a related discipline What's on offer? As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community Feel immediately confident to do business from day one knowing you're part of a stable, competitive company that has high-trust client relationships Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities Come together in an environment where people feel that they belong, are respected and are valued for their contribution About us Allianz is the home for those who dare - a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people, we foster a culture where our employees are empowered to collaborate, perform, embrace trends and dare to challenge the industry. Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. If you dare, there's an opportunity for you at www.allianz.com.au/careers #LI-AllianzAU

Read More
Work type
Full-Time
Keyword Match
... our people, our customers and our community Feel immediately confident to do business from day one knowing ... valued for their contribution About us Allianz is the home for those who dare - a supportive place where ...
2 months ago Details and apply
2 months ago Details and Apply
NSW > Sydney

Senior Financial Analyst

Allianz

Allianz is the home for Finance Professionals who dare to see the bigger picture rather than get lost in details whilst writing history. Are you looking for more variety instead of more of the same? Reporting into Senior Manager Reporting & Planning the primary purpose of this role is to prepare accurate and timely financial information for key internal stakeholders (Group, Board, SMT and Local business units). The immediate focus of the role is to collaborate with the broader team to successfully deliver 3 year business plan, related reporting and presentations on IFRS17/9 basis. You'll be responsible for, but not limited to the following: Participating in the annual planning process, including accurate and timely delivery of 3 year budget forecasts Participating in the Strategic and Planning Dialogue process that contributes to accurate and timely delivery of financial results for Allianz Australia Preparing Group Planning Requirements (Portfolio Segmentation, Cost Accounting, KPI Reporting) Attending and participating in IFRS 17/9 working group meetings Preparation of related financial analysis and presentations as required Important to your success: Tertiary qualifications in relevant discipline with relevant accreditations (Chartered Accountant (CA) or equivalent). Significant experience in the General Insurance industry and a demonstrated understanding of its key drivers. Demonstrated track record of adding value to an executive team from a financial and commercial perspective with substantial experience using presentation and visualisation tools Ability to interpret and analyse complex information, extract meaningful insights and evaluate options for decision making Excellent stakeholder management and communication skills What's on offer? Be part of a team that's open-minded, supportive, approachable and genuinely focused on customer outcomes You'll be given the opportunity to make a meaningful impact on how we do things. Feel supported to give something a go - try different things, take on new responsibilities and explore opportunities. As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our customers and our community. You'll be given complete autonomy on how to apply your skills, on what decisions to make and how to achieve meaningful outcomes. About us Allianz is an equal opportunity employer and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group. If you dare, there's an opportunity for you at https://www.allianz.com.au/careers/ #LI-AllianzAU

Read More
Work type
Full-Time
Keyword Match
... new responsibilities and explore opportunities. As we embed a customer-focused strategy across everything we do, you'll have an ... and geographies. Therefore, the company expects from its employees a general openness and a ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Newcastle & Hunter

Maintenance Officer | Tea Gardens

Estia Health

Estia Health Tea Gardens is a modern, recently-renovated residence that offers a stylish, warm and welcoming ambience. Set in a beautiful natural environment, there is a strong focus here on quality care and attention to the individual needs of all our residents. Close to the local shopping centre, bowls club and golf club, this home provides every comfort. About the role Estia Health Tea Gardens are looking for an experienced Maintenance Officer to join their team on a Full Time basis working Monday to Friday, 8:30am to 4:30pm. As a Maintenance Officer at Estia Health, your role will consist of: Ensuring the safety and upkeep of the facility by providing onsite maintenance Grounds upkeep General and equipment maintenance, painting and handy-person duties Coordination of the maintenance program, timely reporting and administration What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest-growing industries Develop and expand your own skillset with regular development opportunities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Lead a team and develop your coaching skills Enjoy working a full-time role without weekend hours Work in your local community and make a difference to the lives of our residents Opportunity to work across a wide network and learn or mentor others in your peer group About you You'll bring to the role your ability to operate autonomously while effectively managing and prioritising your work. You will be committed to keeping the facility safe, comfortable and homely for our residents, their visitors and our team. You will also have: Exceptional Maintenance/handy-person skills A relevant trade Qualification (highly regarded) Proven painting experience Excellent communication skills Proven ability to work autonomously and manage your time effectively Work Health and Safety knowledge and a commitment to keeping yourself and others safe Understanding of and experience in managing contractors on site Compassion for our residents and respect for their environment Join us! If you would like to know more, please email us at teagardens@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Full time position - Monday to Friday, enjoy your weekends!, Large 106-bed modern, recently-renovated residential home, Maintain the safety and upkeep of our home

Read More
Work type
Full-Time
Keyword Match
... shopping centre, bowls club and golf club, this home provides every comfort. About the role Estia Health Tea ... with workplace banking, novated leases and EAP services Lead a team and develop your coaching skills ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > NSW North Coast

Maintenance Officer | Forster

Estia Health

Combining stylish living with a home-like charm, Estia Health Forster offers the very best in individualised care and wellbeing. The single-level home is situated close to transport, the Stockland Forster Shopping Centre, specialty shops and local waterways. About the role Estia Health Forster are looking for an experienced Maintenance Officer to join their team on a Full Time basis working Monday to Friday, 8:30am to 4:30pm. As a Maintenance Officer at Estia Health, your role will consist of: Ensuring the safety and upkeep of the facility by providing onsite maintenance Grounds upkeep General and equipment maintenance, painting and handy-person duties Coordination of the maintenance program, timely reporting and administration What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest-growing industries Develop and expand your own skillset with regular development opportunities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Lead a team and develop your coaching skills Enjoy working a full-time role without weekend hours Work in your local community and make a difference to the lives of our residents Opportunity to work across a wide network and learn or mentor others in your peer group About you You'll bring to the role your ability to operate autonomously while effectively managing and prioritising your work. You will be committed to keeping the facility safe, comfortable and homely for our residents, their visitors and our team. You will also have: Exceptional Maintenance/handy-person skills A relevant trade Qualification (highly regarded) Proven painting experience Excellent communication skills Proven ability to work autonomously and manage your time effectively Work Health and Safety knowledge and a commitment to keeping yourself and others safe Understanding of and experience in managing contractors on site Compassion for our residents and respect for their environment Join us! If you would like to know more, please email us at forster@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Full time position - Monday to Friday, enjoy your weekends!, 100-bed modern home in beautiful coastal area, Maintain the safety and upkeep of our home

Read More
Work type
Part Time
Keyword Match
... in individualised care and wellbeing. The single-level home is situated close to transport, the Stockland Forster ... with workplace banking, novated leases and EAP services Lead a team and develop your coaching skills ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

Maintenance Officer - Manly Vale

Estia Health

Estia Health Manly Vale is a luxury residence that excels in every aspect of care, comfort and ambience. Purpose-built in 2007, the modern architecture captures natural light to create a sense of elegant spaciousness throughout all living areas and private rooms. Situated in a quiet residential street, the home is close to Manly beach, shops, hospitals and public transport. About the role Estia Health Manly Vale are looking for an experienced Maintenance Officer to join their team on a Part Time basis, working Monday to Friday (consisting of a 37.5 hour working week). As a Maintenance Officer at Estia Health, your role will consist of: Ensuring the safety and upkeep of the facility by providing onsite maintenance Grounds upkeep General and equipment maintenance, painting and handy-person duties Coordination of the maintenance program, timely reporting and administration What we will do for you At Estia Health, our people are the heart of our organisation, we love to see our team develop their careers with us. Join one of Australia's leading aged care providers in one of the fastest-growing industries Develop and expand your own skillset with regular development opportunities Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services Lead a team and develop your coaching skills Work in your local community and make a difference to the lives of our residents Opportunity to work across a wide network and learn or mentor others in your peer group About you You'll bring to the role your ability to operate autonomously while effectively managing and prioritising your work. You will be committed to keeping the facility safe, comfortable and homely for our residents, their visitors and our team. You will also have: Exceptional Maintenance/handy-person skills A relevant trade Qualification (highly regarded) Proven painting experience Excellent communication skills Proven ability to work autonomously and manage your time effectively Work Health and Safety knowledge and a commitment to keeping yourself and others safe Understanding of and experience in managing contractors on site Compassion for our residents and respect for their environment Join us! If you would like to know more, please email us at manlyvale@estiahealth.com.au. If this sounds like the role for you, click on APPLY NOW! To find out more about Estia Health and the wonderful work we do, please visit and follow our LinkedIn page at https://www.linkedin.com/company/estia-health/Part time role - Monday to Friday, enjoy your weekends, 82-bed residential home with modern architecture, Ensure the safety and upkeep of our luxurious Manly Vale home

Read More
Work type
Part Time
Keyword Match
... rooms. Situated in a quiet residential street, the home is close to Manly beach, shops, hospitals and ... packages with workplace banking, novated leases and EAP services Lead a team and develop your coaching skills ...
2 weeks ago Details and apply
2 weeks ago Details and Apply
NSW > Sydney

First Aid Trainer

Australian Red Cross

Permanent position Full time hours Sydney, NSW location Who we are Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The position will be responsible for ensuring the delivery and assessment of first aid courses on behalf of Red Cross Training Services (RCTS). You will deliver Training & Assessment following RCTS facilitator guides using only RCTS endorsed course materials. What you will bring Prior experience in delivering the specified accredited unit/s or course/s to a variety of clientele across a range of industries Demonstrated current (within last two years) industry experience in the provision of first aid High level of verbal and written communication and ability to communicate effectively with a wide range of people TAE40110 Certificate IV in Training and Assessment HLTAID006 Provide advanced first aid Demonstrated understanding of the ASQA compliance requirements A current Australian Driver's licence and Working with Children Check is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Craig King on 0403 088 042. Position description: First Aid Trainer - Jan20 Final.pdf Applications for this position will close at 11:55pm on Tuesday 6th April 2021.

Read More
Work type
Full-Time
Keyword Match
... aid courses on behalf of Red Cross Training Services (RCTS). You will deliver Training & Assessment ... generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars ...
3 weeks ago Details and apply
3 weeks ago Details and Apply
NSW > Sydney

First Aid Trainer

Australian Red Cross

Casual position Flexible hours Sydney, NSW location Who we are Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region. About the role The position will be responsible for ensuring the delivery and assessment of first aid courses on behalf of Red Cross Training Services (RCTS). You will deliver Training & Assessment following RCTS facilitator guides using only RCTS endorsed course materials. What you will bring Prior experience in delivering the specified accredited unit/s or course/s to a variety of clientele across a range of industries Demonstrated current (within last two years) industry experience in the provision of first aid High level of verbal and written communication and ability to communicate effectively with a wide range of people TAE40110 Certificate IV in Training and Assessment HLTAID006 Provide advanced first aid Demonstrated understanding of the ASQA compliance requirements A current Australian Driver's licence and Working with Children Check is mandatory for this role. Why work with us Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people. You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. Further information For further information about this role, please refer to the position description attached below or contact Craig King on 0403 088 042. Position description: First Aid Trainer - Jan20 Final.pdf Applications for this position will close at 11:55pm on Tuesday 6th April 2021.

Read More
Work type
Part Time
Keyword Match
... aid courses on behalf of Red Cross Training Services (RCTS). You will deliver Training & Assessment ... generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars ...
3 weeks ago Details and apply
3 weeks ago Details and Apply

Related searches: bank customer service jobs, customer service manager