Banking with a difference: The benefits of becoming an Owner-Manager


Bank of Queensland

At BOQ, many of our decisions are driven by one of the company's key visions: To become Australia's most loved bank. This means that across every level of the organisation, people are doing their best to meet and exceed the expectations of our clients in a way that's transparent, trustworthy and, perhaps most importantly, personal.

Of course, there are lots of ways to achieve this, but I strongly believe that one of the key differentiators between BOQ and our competitors is the fact that many of our branches are owned and operated by local, everyday Australians - people just like you and I.

As the head of Franchise Development, I'm always humbled to play a role in helping people achieve their dream of establishing their own business.

While there are a number of reasons why people choose to pursue a career as a BOQ owner-manager, over the years I've definitely noticed a few recurring themes.

Why do people become BOQ Owner-Managers?

I think one thing that really resonates with prospective Owner-Managers is the understanding that the amount of work they put in is directly linked to results. The potential is real, and if you're prepared to hone your craft and put the work in, you'll inevitably enjoy the recognition and rewards that follow. Essentially, this benefit revolves around your ability to use the business as a vehicle to take charge of your destiny.

For others, owning and managing their own BOQ branch is the logical next step in their career. If you're passionate about the banking industry and have a legitimate desire to make a difference in people's lives, opening your own franchise is perhaps the best way to transition into a unique leadership role while maintaining strong connections with the local community.

I think this last point is one that's worth exploring a bit more. At BOQ, we put a strong emphasis on supporting communities big and small across Australia. Many of our franchise owner-managers love the opportunity to start their own company and act as something of a financial service hub for local residents and businesses with whom they may already have long-standing relationships.

How does BOQ support its owner-managers?

As I'm sure all new business owners can attest to, starting an enterprise is no easy feat. At BOQ, we appreciate the challenges our franchisees face and do everything we can to make their lives easier.

One of the primary advantages of opening a new BOQ branch is that you're immediately part of a widely recognised brand that's trusted by people across the country. This provides customers with a sense of certainty and security that would take many years to build from the ground up.

Of course, you also gain access to an extensive range of reputable banking products that are proven to be successful financial tools for countless Australian residents and businesses. To boost your company's visibility and help drive sales, we're able to market your business through our far-reaching distribution channels.

However, I want to stress that it's not all about the brand name. While products and reputation are important, I firmly believe that it's the supportive BOQ culture - something that permeates throughout all four corners of the organisation - that allows our Owner-Managers to succeed. We aim to make our franchises as strong as possible by providing our Owner-Managers with ongoing training, support and all the tools they need to establish and maintain quality relationships with customers.

The engagement Owner-Managers have with their local communities is paramount to achieving BOQ's aim of becoming Australia's most loved bank. If you're interested in opening a franchise in the dynamic financial industry, I'd love to speak with you - give me a call on 0448146830 or visit our website.