Diversity & Inclusion

Australia Post

We believe a diverse and inclusive workplace brings out the best in our people and helps us to provide a better service to Australian communities.

At Australia Post diversity and inclusion means:

  • attracting and retaining people with a range of relevant skills, experiences and capabilities from a broad talent pool
  • developing an inclusive culture where our people are engaged, feel they belong and their unique contribution is valued
  • connecting effectively with our customers and community to understand and respond to their needs
  • fostering innovation by leveraging the experience and ideas of our people and embracing different viewpoints

Focus areas for a more diverse and inclusive workplace:


At Australia Post we believe gender should not be a barrier to achieving your goals.

Our focus is on driving positive change to improve our gender diversity. We've made great progress since 2010 with our Future Ready strategy, particularly in the representation of women in senior positions.

We remain committed to driving results, investing in areas which help create a truly gender diverse organisation:

  • Leadership and career programs - supporting development and advancement of our talent
  • Mentoring and sponsorship - developing our next generation of leaders
  • Networking - to foster business collaboration and raise the profile of our female leaders
  • Flexibility - to remove the 'hour glass' ceiling and provide fulfilling careers to women
  • Supporting our working parents - to create a positive work environment for parents through support programs and flexible work options

Aboriginal and Torres Strait Islander employment

Australia Post is committed to providing careers for Aboriginal and Torres Strait Islanders. Find out more.

Our Reconciliation Action Plan

Australia Post is committed to continuing our legacy of providing real employment and careers for Aboriginal and Torres Strait Islanders.

Our 2011 Reconciliation Action Plan (RAP) and the 2012-2013 RAP have provided us with the essential foundations upon which we will take our reconciliation commitment to the next level.

Our 2014 RAP (2mb)(PDF) is a 3 year plan and involves commitments and actions focused on:

  • achieving an Aboriginal and Torres Strait Islander workforce which is fully representative of the community in which we serve
  • becoming the Employer of Choice for Aboriginal and Torres Strait Islander Australians

Our vision for reconciliation is to play a part in creating a better future for Aboriginal and Torres Strait Islanders so they may fully participate in, and benefit from, the advantages enjoyed by all Australians. Our RAP continues to focus on:

  • Employment: providing sustainable employment opportunities and training that is backed by experience and respect
  • Services: being a part of Aboriginal and Torres Strait Islander communities through the services we provide, particularly in remote Australia
  • Recognition: recognising the culture of Aboriginal and Torres Strait Islander Australians and their role as the First Australians

Formal acknowledgement of traditional owners

This decal, designed by Marcus Lee, is an acknowledgement by Australia Post of our first Australians. It appears in our retail outlets across the country. This design represents the ongoing journey and connection Australia Post has with Indigenous communities and features many colours from the Aboriginal and Torres Strait Island flags.

Indigenous decal pin

Australia Post acknowledges the traditional owners of this land, their ancestors and elders, and is committed to reconciliation with Indigenous Australians.

Culturally and linguistically diverse (CALD)

About our culturally diverse workplace

Australia Post has one of the most culturally and linguistically diverse workforces in Australia. Reflective of the communities in which we operate, we employ over 33,000 people, who originate from 134 countries and speak more than 65 languages other than English as their primary language.

Breaking down barriers through development

By enhancing the skills and capability of our people, we aim to break down language and cultural barriers and provide career fulfilment for all our people. Our key initiatives focus on enhancing:

  • language and literacy
  • computer literacy
  • mentoring
  • cultural awareness
  • career management

Australia Post is also a proud sponsor of 'A Taste of Harmony', an event we celebrate nationally in our offices, facilities and retail outlets to embrace our different cultures.

People with disability

Improving accessibility for staff, customers and the community

Australia Post strives to improve the employment experience for people with disability and make our business more accessible to community and customers.

Launched in December 2012, our Accessibility Action Plan(PDF) aims to:

  • raise awareness in the workplace
  • enhance diversity in our talent acquisition
  • increase accessibility of our learning and development and internal communications activities

We work to build a more inclusive environment by partnering and consulting with organisations like Workfocus, National Disability Recruitment Co-ordinator (NDRC) and Australian (Employers) Network on Disability (AND).

Reasonable adjustment when you're on the job or applying for one

Australia Post is committed to making reasonable adjustments to provide a supportive, effective workplace and positive, barrier-free recruitment process.

If you are applying for Jobs at Post, and have support or access requirements, let us know through your application or hiring Manager. We will work with you to identify the best way to assist you.

Note: Your personal information will be kept confidential in compliance with the Privacy Act.

If you would like to talk to us about accessibility or reasonable adjustment at Australia Post, please email DiversityandInclusion@auspost.com.au.