Manager Towing and Incident Contractor Network
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Digital and Automation consultant
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Insurance pricing analyst
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I joined RACQ in 2016 as a Process Analyst as part of the Business Improvement team. The role was a 6-month contract so was a risk to leave my previous employer where I had worked for almost 10 years.
My career to date with RACQ has been full of opportunities and enabled me to develop both professionally and personally and I’m glad I took the ‘risk’ in joining such a great organisation and I’m excited to see where my career at RACQ will take me next over the coming years.
Tegan Lawrence, Project Subject Matter Expert
Together we are a collective force whose purpose is to make life better for each other, our members and every Queenslander.
RACQ has continued its commitment to strengthening relationships with First Nations people with the launch of the second phase of its Reconciliation Action Plan (RAP).
From 1 January 2023, all part-time and full-time employees can now access new flexible leave options
Our diverse workforce includes road service patrol officers, sales consultants, specialist personnel and more working across Queensland for our members.
I started with RACQ back in 2003 as an Analyst Developer, as part of the QUT cooperative education program, I was given the opportunity to work across multiple teams and including digital (back then just called Web), core systems and Testing. Over the years since I have been given the opportunity to progress my career and work across many roles and teams, expanding my networks, technical and leadership skillsets. My favourite part is the people I meet and the relationships I have formed over the years. I still remember around 2010 walking into one of our tow truck partner offices and being welcomed in a way that made me feel like family. For me it is about the people that work for RACQ.
Irene Pitts, Enterprise Architect
My RACQ journey began at the Indooroopilly branch in 2019. I transferred in August 2021 into a Member Support Specialist for the Support Hub, assisting mostly our bank frontline staff but also occasionally our insurance and assistance staff.
My career development has now fast tracked and the last couple of months have been full of opportunities. I've been asked on several occasions to step up and cover for team managers that have been on leave and also covered our shift leader for six weeks. I am very proud of my growth throughout my time within RACQ and I thank my leaders here for creating such a nurturing work environment.
Billie-lee Stephens, Business Risk officer
What I love about my job is 1) great team atmosphere, 2) workplace flexibility and 3) the opportunity to work different roles and the focus on employee development.
RACQ has a strong focus on career development and team leaders would often challenge their staff to think laterally and vertically in their regular meetings. Can’t wait to see where this opportunity would take me in RACQ!
Rayne Chan, Business Initiatives Officer